MEMO LESSON PLANS

MEMO Friday, February 23, 2024 To: Katherine Chu, Regional Manager From: Stephen Yu, Sales Date: 14 February 2014 Subject: Notification of My Resignation I am writing to inform you of my

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MEMOS

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MEMOS= MEMORANDUMS

DEFINITION PURPOSE PARTS OF A MEMO

PRACTICE 4

1 2 3

Friday, February 23, 2024

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 a hard-copy (sent on paper) document

 written communication within an

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Convey

or summaries of brainstorming sessions

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 Recommend

 Informing people in the company of decisions

reached on the best way to solve a company

dilemma and recommending that these options

be implemented

 Express appreciation, Congratulate,

Confirm, Persuade, Reply

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PARTS OF A MEMO

MEMO TO: Diane Waymon

President

FROM: Rodrey Cooper

HEADING ( Guide Words)

DATE: Feb 14, 2014

SUBJECT: Code of Ethics Flier

As you requested, the members of the Ethics committee and I

have revised the Code of Ethics Flier that we distribute to all

employees each year A copy of the revised manuscript is

enclosed.

BODY ( Purpose)

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Like last year’s flier, the revision discusses Conflicts of Interest, Outside Employment, and Relations with Suppliers All the committee members agreed that we should also include two new topics: Confidential Information and Payments to Others

Enclosure: 1 catalog 2 reply card

C: Jamie Harris Friday, February 23, 2024

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MEMO

To: Katherine Chu, Regional Manager

From: Stephen Yu, Sales

Date: 14 February 2014

Subject: Notification of My Resignation

I am writing to inform you of my intention to resign from G & S Holdings

I have appreciated very much my four years working for the company The training has been excellent and I have gained valuable experience working within an efficient and professional team environment In particular, I have appreciated your personal guidance during these first years of my career

I feel now that it is time to further develop my knowledge and skills base

in a different environment

I would like to leave, if possible, in a month's time on Saturday, 15 March This will allow me to complete my current workload I hope that this suggested arrangement is acceptable to the company

Once again, thank you for your support

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MEMO

To: Health & Safety Committee

From: Joe Chan, Chairperson, H&S Ctte

Date: 14 Feb '14

Subject: Room change for next meeting

has been changed to Room 101.

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CONTACT COMPUTER GRAPHICS

1. Introduction

At the monthly staff meeting on Tuesday, 11 February 2014, you requested information

about the possible purchase of a microwave oven I would now like to present these details

2. Background

Since the move to the new office in Kowloon Bay, staff have difficulty in finding a nearby

place to buy lunch

3. Advantages

Providing a microwave oven in the pantry would enable staff to bring in their own

lunchboxes and reheat their food Also, staff members are less likely to return to work late

after lunch

4. Staff Opinion

A survey found that staff would like to use the microwave oven

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If this meets with your approval, we would appreciate it if you could authorise up

to $3,000 for the purchase of the microwave oven

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CONVEYING INFORMATION

 To: Name of the person/people the memo is addressed to

 From: Name of the person/people sending the memo

 Date:14 Feb '14

 Subject: Content of the memo

A Opening: Who are you? What is the

purpose of the memo?

On behalf of the shareholders, I wish to …

regarding…

The Advisor Team has been asked to …

regarding…

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CONVEYING INFORMATION

B Body: Details

You will be happy to hear ….

I am delighted to inform you …

I/ we wish to inform you ….

C Conclusion:

D Closing: the name or initials of the

person sending the memo

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Practice 1

 Write a memo to inform all staff of a

training course on the latest

accounting methods

 Time: 8:00 a.m

 Venue: conference room

 Important note: let supervisors know their

attendance because of an all-day affair

 Respond to you asap whether or not they

intend to be there

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PRACTICE 2

As training director of your own company, prepare a

memo to all support personnel who completed the

“introduction to customer care” course last month

Announce an intermediate “customer care 2” seminar to

be held a week from Saturday, from 8:30am to 12 noon Send copies of the memo to A (personnel director) and B (payroll and benefits director) Overtime will be paid

(one and ½ times the regular hourly rate C, customer

care coordinator for the ABC customer care center, will

conduct the seminar This intermediate course is open to all who completed the introductory course last month

Ask those attending to bring training packets from the

first course The seminar will be held in Conference

Room C on the third floor.

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GIVING INSTRUCTIONS

 Date:14 Feb '14

regarding…

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GIVING INSTRUCTIONS

B Body: Details

Please ….

We/I kindly request….

I/We would like you to….

C Conclusion:

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 Write a memo to instruct

the staff to use a new

photocopier

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REQUESTING INFORMATION

 Date:14 Feb '14

regarding…

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REQUESTING INFORMATION

B Body: Details

I would like to have ….

Could you give me….

Would you send me….

C Conclusion:

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send in their doctor’s note in order to receive sick pay

director/ manager (your director’s

name), requesting the week of March

20 as vacation so you can attend your sister’s wedding out of province/ city.

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 Date:14 Feb '14

regarding…

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B Body:

CONTEXT OF THE PROBLEM

It’s clear that the HD’s traditional market is

declining as its customers grow older and

that action needs to be taken to attract

additional buyers

DETAILED SUPPORT OF YOUR

RECOMMENDATIONS

Discussion has covered many areas such as

distribution, marketing and acquisition We feel, however, we first need to focus on

product development.

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C Conclusion:

STRONG RECOMMENDATION:

 It’s essential that …

 We feel it is best to…

 We believe the following is the best option…

 We strongly recommend…

 We strongly advise you to …

 We consider the following to be priority

actions…

 It would be an extremely good idea to…

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 You might like to consider…

 You may wish to consider …

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 D Closing: the name or initials of the

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school’s canteen after a

meeting with monitors of all

classes

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Thank You Listening!

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