T heto icsthatth sesan ardscov er an th irISOid ntif ierareas folow s: – ISO/DIS5 0 2,En rgyaudits – ISO/CD5 0 3,En rgyma ageme tsys tems–Req ireme tsfor b diesprovidingaudita dcerificat
Trang 3Management System
Trang 5Energy Management Sy stem
Trang 6BSI Sta d rdsLimite
3 9Chisw ickHig R a
Lon on W 44A L
©T heBritishSta d rdsIns itution2 13
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recordin oroth rwise–withoutpriorpermis ion inwritin f romth publsh r
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BritishLibraryCatalo uin inP blcatio Data
Acatalog erecord for hisb okisav aiablef romth BritishLibrary
ISBN9 8-0-5 0-7 613-8
Trang 7Pref ace ix
T ch ic lcommit e s–th ow ner ofISOsan ards 5
C mmon w ordsuse in th ISO9 0 seriesofsan ards 15
Trang 8Int od ction 3
Al refere cesin ISO5 0 1:2 1 todocume tation 4
Chapter8–A t las ! Get in s ar e –th ISO proces
T heproces ap roa h an th PDCAcycle –w hatisth differe ce? 5
W hyisth differe cebetw ee th proces ap roa h an th PDCA
Trang 9C ntex t 9
4.4.6E erg o jectiv es,e erg targ t an e erg manag me t
4.6.2Ev aluation ofcomplancew ithle al re uireme t an oth r
Trang 10manag me tsy stem s an ards 2 9
Trang 11ISO5 0 1:2 1 ,E erg ymanag ements ys tems–req u irement with
g u idanceforu s e
T hetitlesou dsimpres iv e,butjus w hatisISO5 0 1? T hef actthatyou
hav epick dupthisb okin ic testhatyou hav ean interes in managin
th sc rceresourcethatw ek owase erg asbes asyou p s iblyc n
ISO5 0 1 set outa f rameworkw ithin w hichyou c ndojus that
Man k owle g ablepeo lehav elon u d r to d thate erg eff icie cy
isasimp r anttoa sus ainablef uturef orman in asisth workin
researchin an d v elo in alternativ ef ormsofe erg tnowse ms
clearthatman ofth sealternativ ef ormsofe erg –althou h
scie tif ic lyf easible–w il tak timean a greatd al ofresourceto
brin toth mark t,an someofth marenowse n toprese t
e v ironme talchale g sthatn e tobed altw ith
So,makin surethatw e usee erg –f romw hatev ersource–as
eff icie tlybutalsoaseff ectiv elyasp s ibleremainsanov eridin
priority
T hatisw hyISOat a h ssuch imp rancetoISO5 0 1.T hego d
manag me tofe erg mak sse se SomeofISO’smos w el-k ow n
s an ardsaremanag me t ys em san ards( MS s), san ardsthathav e
prov ed to:
– mak moreeff icie tuseofresources;
– improv eth manag me tofrisk;an
– improv eth lk lho d thatserv icesan prod ct consis e tlyd lv er
w hatth ypromise
MS sarealsof irmlybase onth principleofcontin al mprov eme t.To
q otef romth MS spag ofth ISOw ebsite:
Anorg anizat io orcomp n ases esit scuren tsit u at io ,fi xeso je t ivesa d
develo sp lcy,implem en tsact io st omett heseo je ti vesa dt h enmeasu rest h e
resu lt s.W i tht h isinform at io t hee e t ivenes ofth ep lcy,a dt h eact io st akent o
ach ieveit ,ca be o t inu alyrevieweda dimpro ed
Source:w ww.so.org/iso/home.htm
Trang 12Arece t urv eyshow ed thatov er1.4mi ion cer if ic tesconf irmin th
useofMS s uch asISO9 01:2 0 ,Qualtyma ageme tsys tems–
Req ireme tshav ebe n is u din 17 cou t ies Soth f actthat
ISO5 0 1 specif ies h re uireme t f oran e erg manag me tsysem
(E MS)base on th principlesofal ISOMS sissomewhat easurin
T hiscerainlyse mstobeth v iewofan increasin n mberof
gov ernme t an organiz tions, b th larg an smal Forex ample, on 14
Nov ember2 12,th OficialJo rn lofth E ro e n Union ( Volume5 )
publsh d a n wEUDirectiv e: Directiv e2 12/2 /EU on e erg eff icie cy
which ame dsDirectiv es2 0 /12 /ECan 2 10/3 /EUan repeals
Directiv es2 0 /8/ECan 2 0 /3 /EC
T his o-c le E erg Eff icie cyDirectiv e(E D)mak sspecif icprov ision
forE MSsan ardsan , n par icular,thosethathav ebe n ‘ado te by
th InternationalStan ardiz tion Organiz tion an mad av aiableto
th publc’ ISO5 0 1 is,ofcoure,th primee ampleofsuch an
internationalsan ard.Wehav euse th ISOf amiyofMS s, an th ir
pre eces or, forov er2 y ar Weareb th d lg te tobeableto
ap lysomeof hisex perie cetoh lpal thosew how anttouse
ISO5 0 1 asth f ramew orkf orconserv in ourmos precious hin ,
e erg
Sev eralf urh rinternational san ardsarebein writ e byth same
team ofex persthatd v elo e ISO5 0 1 f h ird v elo me t
progresesa cordin toplan,th yshould bepublsh d in 2 14or2 15
T heto icsthatth sesan ardscov er( an th irISOid ntif ier)areas
folow s:
– ISO/DIS5 0 2,En rgyaudits
– ISO/CD5 0 3,En rgyma ageme tsys tems–Req ireme tsfor
b diesprovidingaudita dcerification ofe ergyma ageme t
s ystems
– ISO/CD5 0 4,En rgyma ageme tsys tems–G uida ceforth
impleme tation, mainte a cea dimprov me tofa e ergy
ma ageme ts ystem
– ISO/CD5 0 6,En rgybaseln a de ergyperforma ceindicators
(EnPIs) –G en ralprinciplesa dg ida ce
– ISO/CD5 015,Monitoring, ma ageme t, a alysisa dv rificationof
orga iz tion le ergyperforma ce
Weho etois u anupdate e itionofourb oktoe compas th se
n ws an ardsonceth yhav ebe n publsh d
Af inalthou ht,an th n wec n be in Sometimespeo lethin that
impleme tin an MS isdiff icult, thatitinv olv esa lotofdocume tation,
an thatitisex pe siv e T hisis implynottu Al thatisre uire ,an
al thatan b d should ev erbetes e on, sth ap lc tionofcommon
se sesothatpeo le( i clu in you!)c n u d rtan w hatd cisionswere
Trang 13tak n an w hyth yweretak n,an c n confirm th v era ityofdata.A s
you w il learn lateron,th sizean complex ityofyourimpleme tation
ofISO5 0 1 ise tirelyuptoyou fyou cho setomak ita larg ,
complc te impleme tation,th n u surprisin lyitislk lythatitmaybe
moreex pe siv ean createmoredocume tation than ifyou cho seto
s ar w ith somethin rath rsmaler, suc e d atthat,an th nd cid to
buid on yoursuc es.Wec n otemphasize thise ou h
Trang 14Gr ah m Wo din isa pra tisin manag me tconsultantwith ov er3
y ar’ex perie cein organiz tional ead rhipan in th manag me t
an impleme tation ofbusin s sys ems.Hespecialzesinmanag me t
asrelate toe erg an e erg eff icie cyan iso ses iv eab utth
imp r anceofcor ectterminolog
Graham wasprev iouslya BritishStan ardsInsitution ex per an par of
th internationalteam thatdraf te ISO5 0 1
K itOu g isa pra ticin e erg consultant pecialzin in e erg an
c rb n re uction srate iesusin low -cos /hig -return o p r u itiesan
E MSs Hehas15y ar’ ex perie cein e erg au itin an impleme t
e erg re uction project f orblu chipmultinational companies
inclu in petoch mic l specialtych mic l pharma e tic l f ood an
bev erag an larg commercialpro eriesa ros fiv econtin nt
Kitisa British Stan ardsInsitutionex per wh reh re ularlyrev iew s
an prov id sinputtov ariouse erg an e v ironme tal san ards.He
chair tw ointernationals an ardscommit e sin d v elo in e erg
au itin san ardsan isth authorofEn rgyMa ageme tin B sin ss :
Th Ma ager’sGuidetoMa imisinga dSustainingEn rgyReducion
publsh d byGow er
Trang 15First pr inciples mat er
A skarou dan youw il f in thatev eryb d hasa diff ere tex perie ce
ofimpleme tin anISOsan ard.Ourv iewisthatof te peo lecome
u suckbec useno od hasb th re toex plain toth msomeofth
basicsab uthowISOs an ardsw ork tisimp rantthatyou do
u d r tan ,bec useifyou donot,th n youhav ea greatriskof
blu d rin arou din th t e snotk ow in whatw ood youarein
T hisn e tou d rtan somef un ame talprinciplesisev enmore
imp r antin th c seofe erg T herearesomefu dame taltech ic lor
scie tif icprinciplesthatap lythrou houtth f ield ofe erg tics fyou
g ttok owhowth sef un ame tal principlesap lyin th contex tofa
s an ard suchasISO5 0 1 bef oreyou s ar yourimpleme tation,th n
yourchancesof uc es areimprov ed
T hisb okw il beofh lptothosewhohav eex perie ceofmanag me t
sys em san ards( MS s)butnotofe erg manag me t,orv icev era f
you hav eex perie ceofe erg manag me t,th n thisb okshould be
suff icie tasitsan stoalowth impleme tation ofISO5 0 1 fyou do
nothav eex perie ceofe erg manag me tbutdohav eex perie ceof
impleme tin MS s,th nthisb okshouldbesuff icie tf oryou to
u d r tan w hatconsultancy/ex perie ceinrelationtoe erg you n e
tof in in ord rtoau me tyourex perie cewithMS s
Par A– Understanding ISO standards
So,wemak noap log f orsayin thatth f ir tpar of hisb ok
conce t ateson giv in you someg idanceonth useofth se
cros-cutin ISOsubject :
Trang 16Now, someofourread r wi alread hav ea go d k owle g ofal of
th secros-cutin th mes; fyou do,th npleasegosraig tah ad to
Par B ofth b ok Ev en so, an wek owthatw eru th riskofbein
patonizin h re, pleasedipin an outofPar Ajus tose w heth r
somethin sth remig tbebe ef icialtoyou
Par t B – Under standing core technical pr inciples
W hat, th n,ab utth tech ic lorscie tificprinciples?Wel thisb okis
ab utimpleme tin an e erg manag me tsys em ( EnMS),sow ehav e
nointe tion ofd lv in intoa d eptech ic ldiscusion.Howev er, w edo
n e toes ablsh a common u d r tan in ab utsomethin s,especialy
ifyou arereadin thisasanex perie ce impleme terofMS s,butare
notsoex perie ce inth w orld ofe erg manag me t
InPar B ofth b ok,wecov er:
– e erg eff icie cy;
– e erg perf ormance;
– measureme t
Par t C– Impleme ting ISO 500 1
InPar Cw ew il tak you throu hISO5 0 1 ln byln ,giv in you
somepra tic lg idanceon howtocomplyw ith th re uireme t of h
san ard fyou f eelcomf orablew ith yourtech ic lan /orscie tif ic
u d r tan in ,you c n ofcouregosraig ttoPar Cofthisb ok
How ev er,w eshould w arnyou thatPar Cf re u ntlycros -refere cesPar
B
Preconditions
Weho ethatyou e joythisb ok;thishascer ainlybe n ouraim w he
writin it.Wehav ebuttw ore u sstoaskofyou.T hesearethatyou:
– arepatie t, an read th b okthorou hly;
– hav ea co yofISO5 0 1 tohan Ourb okisan aid toth eff ectiv e
useof h san ard thatex pan sup n an giv espra tic l
ap roa h stome tin it re uireme t ,nota repla eme tforit
Trang 17standards
Trang 19Introduct ion
ISOhasa f ormalze proces f orpreparin it s an ards,an those
s an ards h mselv eshav ea prescribe sructure.Ak yconceptisthat
s an ardsarealways h resultofconse sus.W hatthismeansisthat
sometimesa s an ard maycontain a concept hatsomeex per sdonot
agre w ith,butbec usea conse susofex persdoagre ,th concept
remainsin th s an ard concern d;wetalkab utthissomemorelater
on
Stan ardsw riter are e courag d tow ritev eryshor sateme t SO
belev esthatsuch brev ityshould h lpth user ofsan ardsto
u d r tan bet erwhatisre uire ( Italsomak stanslation somewhat
easier.)Howev er, such brev ityc n mak itdiff iculttou d rtan th
rationalef orth re uireme t,an thatc n mak itdiff icultto
impleme tth e tiremanag me tsysem
Soifyou aren wtoISOs an ards–orifyou hav enotimpleme te an
ISOsan ard forsometime–itiscerainlyw or hyourwhieg tin to
u d r tan jus howan ISOs an ard isdrafe
W hat is a st andard?
Letuss ar w ith a shor ov erv iewofth v arioustypesofISOsan ard
Oncewehav edon this,w ec nth n putISO5 0 1 intoameanin f ul
contex t
A s go d a pla etos ar f rom asan is h ISOd finition ofwhata
s an ard is.Hereitis:
st an d ard
d cu m en est ablsh edb co sen su sa da pro edb are og niz db d ,t h at
pro ides,forcom mo a drepeat edu se,ru les,g ui delnesorch aract erist icsfor
act ivit iesort h ei rresu lt s,aimedatt heach ievementoft h eo t imu mdegre oforderin
agivenco t ex t
N OTE St an ard s sh ou ldbeb sedo th eco sold at edresu lt sofsci enc ,t ech nolo y
a dex perienc ,a daim edatt h eprom ot io ofo t imu mcomm uni tybeneit s
Source: SOGuid 2:2 0 , 3.2
Trang 20Letusalsotak a lo katth ISOd f inition ofaninternationals an ard.
Hereitis:
i nter n at ionalst an d ard
st an dardt hatisa o t edb a int ern at ion alst and ardizing /st an ardsorg nizat io a d
m ad ea aia let o t h epu blc
Source: SOGuid 2:2 0 ,3.2.1.1
Wew ould lk tomak someo serv ations hatarisef rom th setw o
d f initions:
– Notethatth conte t ofan san ardareesablsh d byconse sus
T hismeansthatf rom timetotimeuser ofISOs an ardsmig t
comme tthat tan ardsarenotasov erw helmin ly‘bes pra tice’as
th yhad ex pecte Ourv iewis hatprov id d thatISOsan ardsdo
a hiev eth ‘o timum d gre oford rin a giv en contex t’( se th
d f inition ofas an ardq ote ab v e),th n th yc nbebe eficial
inspreadin bes pra ticearou d th w orld
– Notealsothata san ard shouldprov id th f rameworkf or
repeatabi ty,an that uch repeatabi tyap lestoin iv id al
a tiv ities,toth result ofthosea tiv ities,an toth o erational
cont olof hosea tiv ities.Wew il se howimp r antitisto
u d r tan thisin th contex tofISO5 0 1 a ltlebitlateron
– T hereislt ledoubtthatISOisan internationalsan ardizin
organiz tion.Aspeo lewhoc reab utth e v ironme tv erymuch
in e d, w ethin itist eme dous hatw enowhav ean international
san ard thath lpsspreadbes pra ticeinhowman in manag s
e erg
T pes of ISO st andard
Itiscommon f orpeo letotalkab utISOsan ardsasifth yw erejus
on g n rictypeof tan ard.T hisisnotth c se SOpublsh sa series
ofso-c le ‘g id s’ man ofwhich areav aiablef orpublcdownload
fomth relev antISOsite.T heseg id sprov id g idancetotech ic l
commite sf or h preparation ofs an ards,of e on broad f ieldsor
to ics
On such g id ,an on thatitisw orh dow nloadin an takin a lo k
at, sISOG uide2 Wesayitisworh takin a lo katbec use,apar fom
an thin else, tisth authoritativ esourceofth termsan d finitions
as ociate with ISOs an ards tc n sometimesbehan ytohav ethis’n
th ba kofyourp ck t’w he you arecon uctin conv er ationswith
ex ternalcerif ic tion b dies
Trang 21ISOGuid 2ls s h se typesofsan ard:basicsan ard,terminolog
s an ard,tesin san ard,prod ct tan ard,proces s an ard, serv ice
s an ard, nterf ace san ard,s an ard on data tobeprov id d
ISO5 0 1 f alsintoth f irttype; tisa basics an ard.Hereisth
d f inition ofa basicsan ard, f rom ISOGuide2:
basi cst an d ard
sa d rdt h ath asaw ide- a gi ngco erag eorco t ainsg en eralpro isio sforo e
p rt icu larfield
N OTE Ab sicst an ardma fun ct io asast an ardford ire ta plcati onorasa
b si sforot h er t and ards
Source: SOGuid 2:2 0 , 5.1
Technical commit tees – the owner s of ISO
standards
ISOsan ardsrelate toa paricular ech ic lf ield arenormalydraf te
u d rth g idanceofa tech ic lcommit e ( T C)
T heT Cresp nsiblef orISO5 0 1 hasalread setouta roadmapf oroth r
s an ards hatw il buid up n ISO5 0 1.T his oadmapc n bef ou d by
downloadin th busin s planf orT C2 2.Jus gototh main ISO
w ebsitean search for‘busin s plan’ T hisb oksan salon in it own
rig t,butitiscerainlyw or hyourwhiek epin an e eoutf or h n x t
in th seriesofISO5 0 1 s an ardsasth yg tpublsh d
T C2 2isnotth onlyT Cthatisinv olv ed w ith san ardsrelate to
e erg tis, thou h,th onlyT C( atth timeofwritin )thatis
specific lytask d w ith prod cin san ardsthataretodow ith th
manag me tofe erg T hereasonwh th f ir tsan ard prod ce by
T C2 2w asISO5 0 1 wasbec useISO5 0 1 prov id s h es e tial
f rameworkintow hich mos oth r tan ards elate toe erg c n be
slot e thad tocomef irt tisalso( again,atth timeofwritin )th
onlysan ard relate toth manag me tofe erg wh recomplance
w ith th san ardc n bef ormalycer ifie ; n oth rwords, tme t th
re uireme t ofth ISOs an ardsrelate toconf ormityasesme t.We
talkab utthisin mored tai lateron
A noth rT Cthatisinv olv ed w ith s an ardsrelate toe erg isT C2 7
T hisT C isresp nsiblef orpreparin san ardsthat elatetoth
q antif ic tion an subse u ntag re ation ofre uctionsin th
consumptionofe erg T hereisclosef ormalan informal iaison
betw ee th setw oT Cs, an itisp siblethat ead r of hisb okw il
w anttouseth g idancethatw il beav aiablein th f orm of tan ards
f romT C 2 7w he th ybecomeav aiable ( Atth timeofwritin ,
Trang 22pro ablyin 2 15.Detaisareav aiableinth busin s plan f orT C2 7,
which c n bedow nload d f romth ISOw ebsite:gototh mainISO
websitean search f or‘busin s plan’)
ISO5 0 1 ispar ofasubsetofbasicsan ardsthatISOc ls
manag me tan lead r hips an ards.T hesesan ardsareth subject
ofth n x tsection
ISOnowc ls tan ards hatprov id re uireme t orgiv eg idanceon
go dmanag me tpra tice’manag me tan lead rhipsan ards’
Mos peo le, thou h,s i ref ertoth masmanag me tsys em san ards
(MS s)
Ago d waytothin ab utMS sis ore ard th masa manif es o–a
publccommitme ttomanag an organiz tion in a sys ematicw ay,an
an agre me ttoc r youtau it toch ckthatthosecommitme t are
bein met
MS sareamon th bes -k ownofISO’sofferin s T he al sharesome
common eleme t w hoseg n scomefom ISO9 0 :2 0 Qualty
ma ageme ts ystems–Fundame talsa dvocab lary.Acommon
misconception ab utq altymanag me tisthatitisab uta subjectiv e
as es me tofhow‘go d’somethin is T hisisnotwhatismeantw ithin
ISO,w hereq altyisd fin d as:
qu al ity
d eg re t ow h ichasetofinh erentch aract erist icsfu lfis eq u irement s
Source: SO9 0 :2 0 ,3.1.1
T hisconcept,which c n besummarize as‘fitn s f orpurp se’ is h
fou dation f oral th ISOMS s
T herearenowman MS sin ad ition toISO9 0 T he arediv id d into
thosew hich c n beuse forcerif ic tion,such as:
– ISO9 01 ( Qualtyma ageme tsystems);
– ISO14 01 ( En ironme talma ageme tsys tems);
an thosethatprov id g idance,suchas:
– ISO2 0 0( Socialresponsibi ty);
– ISO310 0( Riskma ageme t)
Aswesaid prev iously( butitisw or hrepeatin ), SO5 0 1 isa cerif iable
MS , ik ISO9 01 an ISO14 01
Trang 23Do not s utt le
Itse mstaditionaltoscut lepas th Int od ction an S o esectionsas
f as asyou c n,ho in thatyou hav enotbe n notice We,to ,te d to
doth samethin :weglancethrou h th Intod ction,butd epdow n
w ejus wanttog tonwithit, w hichisw hyw eareso n e gros e in
Chapter1 T hisisa shame,bec useth peo lew hodraf tISOs an ards
hav eof te spe tman hour rea hin conse suson w hat oputinto
th irintod ctionsorsco esan w hattoleav ef orlater nf act,th yare
realygiv en v erylt lechoicein th mater,bec useISOtels h m w hat
goesw here
A lso, fyou scut lepas th int od ctions,sco esan termsan
d f initionseleme t ofan ISOs an ard, youw il f in thatth
impleme tation ofth s an ard ismuch morediff icultthan isn cesary
B lev eus,w e k owbec usewehav edon it.T hereisnop intin
makin lf e difficultf oryourelf Sow e mak noap log f orspe din
sometimehig lg tin foryou someofth k ythin sab utISO
s an ards hatw ethin youn e tok ow
( Ifyou realywanttou d rtan th d tai be in th draf tin ofan ISO
s an ard,th n you arebes togototh ISOw ebsite,searchf or
‘directiv es’ an lo katth ISO/IECDirectiv esPar s an 2.)
Clas if y ing the cont ent of ISO st andards
Letuss ar w ith a coupleofimp rantconcept.T hefir tisto
u d r tan thatanISOsan ard isw hatISOit elfc lsa ‘normativ e
docume t’ Hereisth ISOd f inition:
n or m at ivedoc u men t
d cu m entt h atpro id es ules,g uid eli nesorch aract erist icsforact ivit iesort h eir esu lt s
Source: SOGuid 2:2 0 , 3.1
Noteth useof h w ords‘a tiv itiesorth irresult’ w ew il so n se
thatISO5 0 1 doesin e d cov erb th a tiv itiesan th result
W hatab ut‘rules,g id ln sorchara terisics?’Wel th thin to
u d r tan isthatth conte t ofISOsan ardsareclasif ie in two
differe tw ays T hefir tw ayisthatth yarediv id dintowhatISOterms
eith r‘normativ e’ or‘nf ormativ e’eleme t Normativ eeleme t setout
thin sthatyou mus u d r tan an complyw ith,wh reasinformativ e
eleme t setoutad itional ho ef ulyh lpf ul informationinte d d to
asis th u d rtan in oruseof h docume t( orit relationshipto
oth rdocume t ) Letusf ocuson normativ eeleme t Hereisth ISO
d f inition f orth term ‘normativ eeleme t’
Trang 24n ormat i veel emen t
elementt h atd escribest h esco eoft h ed cu mentor et sou tpro isio s
Source: SO/IECDirectiv es, P r 2
Wew il talkab ut h S o e, refer e toon pag 7,v eryshorly,butf ir t
wen e todiscus th term‘prov isions’ bec useitisbyu d r tan in
whatth searethatwec n u d rtan howISOset ab utisuin rules,
g id ln sorchara terisics
Prov isionsaresoimp r ant haty tagain w earegoin tosetout h
relev antISOd f inition:
provision
ex presio int h eco t en tofan rm at ived ocum en t h att akest h eformofa
st a men a in st ruct ion ,are om men at io orareq u irem ent
N OT E T h eset ypesofpro isio aredist in u ishedb t h eformofw ordi ngt h ey
em plo ;e.g inst ru ct io sareex presedint h eimperat ivemo d, reomm en dat io sb
t h eu seoft hea x i liary‘sh ou ld’a dreq uirement sb th eu seoft hea x ilary‘sh al’
Source: SOGuid 2:2 0 ,7.1
W ith th sed finitionsu d rourbelt, tisp sibletorelateprov isions
torules,g id ln sorchara teris ics;wehav edon thisinTable1 below
T ble1: Prov isionsa d th irty pe
re uireme t prov isionth tconv eyscriteria
docume t h tmus n cesariy
bef ulf ile inord r ocomply
withth tdocume t
rule
o tion lre uireme t re uireme tofanormativ e
docume t h tmus befulf ile
inord r ocomplyw itha
paricularo tion permit e by
Trang 25Ter m Def inition Ty peofprovision
d scriptiv eprov ision prov isionfor itn s forpurp se
th tconcerns h ch racterisics
ofaprod ct, proces or erv ice
Source:A lltermsa d d f initionsarefomISOGuid 2:2 0
Now,th w aythatISOin ic tes hatsomewordsarea tualya prov ision,
an th typeofprov ision, stousespecialw ords,normalyatth
be in in ofa se te ce Wehav esetoutth sew ordsin Table2below
( ISOhasnotmad thispar icularlyeasy,bec useyou w il notethatithas
int od ce tw on wthin s: permision’ an ‘p s ibi tyan c pabi ty’)
T ble2:Nor mal v er balf or msofdiff erentt y pesofprov ision
Trang 26P rmitt edalt ern t i ef orms
permis ion ch racterisic ma ispermite , salowe , s
T hek ymes ag stotak on b ard ab utal ofthisare:
– W he an ISOs an ardusesth word ‘should’ itdoesnotmean that
you hav etodowhatev erf olow sth w ord ‘should’
– T he again,w he an ISOsan ardusesth word ‘shal , tdoesmean
thatyouhav etodow hatev erf olows h word‘shal –thatis, fyou
wanttobeabletosaythatyou hav ecomple w ith th ISOsan ard
inq es ion
– How ev er,pleaserememberthatth T Cresp nsiblef ordraf tin th
san ard w il onlyhav emad recomme dations( i oth rw ords,
hav einclu e se te cesthatsar w ith‘should’)wh reit hin sthat
itwould bego d pra ticetof olowth recomme dation
Wew il giv eyoug idanceonal ofthisasit elatestoISO5 0 1 wh n
wetak you throu h th san ard clausebyclause
It e msa lon timeagothatwesaid that h rew eretw ow aysof
clas if yin th conte tofISOs an ards.Wehav etalk d ab uton of
th m,an nowwew il cov erth oth r.T han f ulyitisnow heren aras
complc te
An b d w hohasf ile inan onln form k ow sthat h rearecerain
fieldsthatyou hav etofi in,an cer ainfieldsthatyou donothav eto
fi in.Soitisw ith ISOsan ards.T heISODirectiv esgiv eex amplesof
some14sectionsthatgotog th r omak upanISOsan ard.How ev er,
onlythre ofth sesectionsmus becomplete bya T Cw he itdraf tsa
san ard
T heseare:
– th Title;
Trang 27– th Forew ord;
– th S o e
Nowthisse msrath rremarkablew he you consid rthatnotman
peo lepurchasean ISOs an ardjus toread th Foreword orTitle,an
man peo lew il scut lepas th S o e; nsead th ypurchasean ISO
s an ard sothatth yc n impleme tth d taie re uireme t setoutin
th san ard.Wewi lo k atth sed taie re uireme t in Par C
How ev er, tse mstousthatifISOmak itcompulsoryforev eryT C to
w ritea Title, nt od ction an S o eth nitispro ablyw or hwhie
takin a lo katth sesections
T it le
A lthou h ISOdoesgiv ed taie g idanceon howtophraseth titleof
anISOsan ard, w ethin thatth titleofISO5 0 1 re uiresnof ur h r
ex planation f rom us
Forew ord
T heForew ord ofal ISOsan ardsconsis sofa g n ralpar an a specif ic
par T heg n ral par usesb ierplate tex ttogiv einf ormation
concernin ISOan internationals an ardsin g n ral T hespecif icpar is
th resp nsibi tyof h T Cconcern d an isuse togiv einf ormation
ab utsig ific ntchan esf roman prev iouse itionsofth san ard,
an tosetth san ardin an ap ro riatetech ic lan organiz tional
contex t Wel ifyou tak a lo katth foreword toISO5 0 1,you w il
f in thatcur e tlyth reisonlya g n ralpar;thisishardlysurprisin ,
bec useofth n w nes ofISO5 0 1
Sco e
You w il remember hatw ehav ealread giv en yousomeq otesf rom
v ariousISOpublc tionsw he w ehav ef elt hatitisrealyimp r antf or
you tou d r tan w hatISOissayin T hisap lestoth S o eeleme t
ofISOsan ards HereiswhatISOsays:
T h iselem en tsh al a pearatt h ebegin nin of achd cu menta dd efinew it ho t
ambig uit yt hesu bjetoft h ed cu mentan dt h easpe t sco ered ,t h ereb in icatin gt h e
lm it sofa plca i t yoft h ed cu mentorp rt icularp rt sofit It h al n otco t ain
req ui rement s
Source: SO/IECDirectiv es,P r 2:2 1 , 6.2.1
Noww hyisthisimp r ant?Pleaseread throu hth q oteagain tw il
becomecleartoyouthatev erythin elsein an ISOs an ard comesf rom
th S o e
S o es ateme t are notth retotipyouup,but h yc n ifyou donot
tak timetoreadan u d rtan th m fyouhav eread an u d r to d
th S o eth n youw il bea lon waytow arda suc es ful
impleme tation You w il k oww hat h san ard cov er an th ref ore
Trang 28which areas of ocuson.You w il av oid w asin timeon thin sthatare
u imp rant fyouc n d monsratea go d u d rtan in ofth S o e
toan on perf ormin conformityasesme tthiswi alsosan you in
go ds ead
Wew il d mons rateth imp r anceof h S o ew ith respectto
ISO5 0 1 in Par C.Mak suretoread it!
Trang 29Introduct ion
In conv er ation,you sometimesh artwoE glshspeak r useth phrase
‘Nowyou’retalkin mylan uag W hata sran ethin tosayw he itis
q iteclearthatth yb thtalkth samelan uag :E glsh
Ofcoure,w hatth yarerealysayin is: Nowyourinte d d meanin of
th w ords hatyou areusin an myu d r tan in ofthosew ordsisth
same T hisisnot tan eatal In f act, tisth basisofan f orm of
commu ic tion thathasro us meanin , bec useitmeansthatea h
paricipantisusin wordsinth same w ayan w ith th samemeanin
T hischaptermaybea relativ elyshor chapter,butitispro ablyth mos
imp r ant fyoudonot ak c retoe surethatyouru d r tan in of
somethin isth sameassomeb d else’s,th n you w il notbetalkin
th samelan uag
Special languages
T hereisa diff ere cebetwe n a g n ralan a special an uag
Ag n ral an uag ison thatev eryb d uses ocommu ic tew ith
ea h oth r.T hemeanin ofth w ordsinev ery ayusec n bef ou d by
usin a g n raldictionarysuchasth OxordEnglshDic ion ry
In cont as ,a special an uag ison thata specials in a par icular
tech ic lf ield usestocommu ic te w ithoth r pecialss.T hismeans
thatth resourcesuse todocume tspecial an uag saresructuraly
differe tlyf romt aditional ex icographic ldictionaries.Ex amplesofsuch
specials resourcesareth subject-specif icOx forddictionaries,an al th
specials v oc bulariespublsh d byISO Forex ample,you c n f in
v oc bulariesf ortech ic lfieldssuch ascran s,f luid p w er ys ems,
petole m,reciproc l nternalcombusion e gin s,an soon
Now,whatyoun e tou d r tan isthat,w he w ordsarebein use
aspar ofa special an uag ,th sewordsarenormalyc le ’terms’
T hisisth se sean th term thatISOuses sthisimp rant? Yesit
absolutelyis,an pleaseletusex plain w hy
Trang 30T he import ance of t er ms and def init ions
T hewriter ofISOsan ardsaree courag d tobeasbriefan suc inct
asth yp siblyc n.T hismeans hatev eryw ord thatisw rite isf ul of
meanin fthatw ord isa term,th n itis ealyimp rant hatyou
u d r tan ex actlyw hatismeant.T hew aytou d rtan whatth
wordsmeanistosu yan learn thatpar ofmos ISOsan ardsthatis
title ‘T rmsan d f initions’
T hepro eruseoftermsis oimp rantthaton ofth q altych cks
c r ie outon ISOsan ardsistoap lyth ‘ruleof ubsitution’ T his
rulesays hatyou should beabletof in an termin an ISOs an ard an
repla ethattermw ithth d f inition,such thatth se te ces i mak s
se se
Ifyou areev eru surew hata se te cerealymeans, ch ckw heth ran
ofth w ordsin th se te ceareterms(in oth rw ords, w heth rth yare
d f in d in th termsan d f initionsclause),an ifth yare, th n ap ly
th ruleofsubs itution
Ex ample1 Letusgiv eyouan ex ample ng n ral an uag ,th word
‘use’hasman diff ere td f initions.Herearejus thre :
– Toconsume;
– Toput opra tic loreff ectiv euse;or
– Touti ze
B c useyouarereadin thisb ok, youw il hav ea go d u d r tan in
ofe erg tics T heref ore,you w il u d rtan thatonlytw oofth se
g n rald finitionspro erlyap lytous
Ex ample2 Letusgiv eyou anoth rex ampleofw hyreadin throu h
an u d rtan in termsan d f initionsis oimp rant.L teron inthis
b okw elo katdocume tation tisp s ible( an in e dw e shal do
this)tocou tupth n mberofdocume t thatISO5 0 1 re uires–in
oth rw ords,th docume t thatyoumus beabletoshowtoan b d
whoisch ckin w heth ryou complyw ith th re uireme t ofISO5 0 1
Ifyou hav enotread th termsan d f initions,th n youw il mak a
misak W hy? B c useth d finitionof h term‘nternal au it’ s:
i nter n alau dit
syst em at ic, i ndepen enta dd ocum ent edproc s foro t ain in evid en cea d
ev lu at in ito je t ivelyinord ert od etermin et h eex t entt ow hichreq uirement sare
Trang 31Noteth w ord‘docume te ’ T here uireme tthatan internalau itbe
docume te isnotme tion d an w hereelsein th s an ard, butyou
c nbesurethatan b d whoisch ckin complancewi k owthatit
hastobe
T heuseof pecif ictermsc nbea nig tmare Toh lpyou, w ewi
hig lg tan pro lematictermsasw egothrou h Par C.Wehav ealso
reprod ce foryouth ‘T rmsan d f initions’section f omISO5 0 1, n
A ppe dixA.(B th w ay,you c ng tf re a ces toalmos ev eryterm
thathasbe nd f in din an ISOsan ardbygoin toth ISOw ebsite,
searchin for‘conceptdatabase’ an f olow in th ln )
standards
Wehav enotfinish d y t.W hieweares ampin our e tab ut
terminolog , wealson e toex plain thatISOhasa kin ofhalf w ay
housebetw ee w ordsan terms W hatdow e mean?ISOpublsh sa ls
ofcommonwordsthatareuse in th ISO9 0 seriesofsan ards T his
ls isav aiablef romth ISOwebsite,butf oryourconv enie cew e hav e
reprod ce itinAp e dixB
Trang 33ISO 50001
Introduct ion
WesawinChapter1 thatal manag me t ys em san ards( MS s)such
asISO5 0 1 sharesomecommon eleme t base on th f un ame tals
setoutinISO9 0 Also,w esawthatev eryMS hasb thcommon
eleme t an eleme t thatarespecific lytaiore f orth sector
concern d Finaly,w esawthatb th th common an th sectoral
eleme t represe ta conse susv iewofwhatISOtermsth ‘s ateof h
ar’
W hyarewemakin such a p intofthis? T herearetw oreasons.T hef ir t
isbec useISO5 0 1 represe t th ‘sateofth ar’( oratleas as
completea s ateme tofth sateofth ar ashasbe nagre d by
conse sus)onhowtoprov id a f ramew orkformanagin e erg byuse
ofane erg manag me tsysem( EnMS)
T hesecon reasonisbec usew he you d cid toimpleme tISO5 0 1,
you aremakin a publccommitme t oado ta pra ticethatis tateof
th ar in relation toe erg manag me t.( T hisison reasonw hy
gov ernme t hav esup ore ISO5 0 1 sosron ly.)
T he ISO 50001 manif est o
Letusnowdiscus w hat h ISO5 0 1 manif es ois.T heh adln
commitme tis his:
…t ofolowasyst e at ica pro chinachievi ngco t in ual mpro ementof nerg y
perform anc ,inclu din en erg e iciency,energ yu sea dcon su mptio
ISO5 0 1:2 1 , S o e
Pleaseremember hisq ote; tisth ultimateyardsickbywhich your
impleme tation wi beju g d.Wetalkab utthisin mored tai later
on;rig tnow,thou h, etustak a bird’s-e elo katth re uireme t
ofISO5 0 1.Wehav ediv id d th re uireme t intoth common an
th sectoraleleme t thatw ediscuse earler
Trang 34Common MS commitme ts
Hereisa summaryofth majorre uireme t ofthoseeleme t of
ISO5 0 1 thatarecommon toal MS s:
– Agre ,docume tan d clareth organiz tion’sp lcyin respectof
th area ad res e byth MS
– Ex pres thisp lcyin th f ormofs rate ican ta tic lo jectiv es
– P blshproce uresan w orkinsructions( asn cesary)toimpleme t
p lcy( i thisc see erg p lcy)
– Demonsrateto manag me tsp nsorhipbylead rhipan byth
aloc tion ofsuff icie tan ap ro riateresources( i clu in perons
ofap ro riatecompete ce)
– C mmu ic tew id lyb thw ithin an out id th organiz tion n
th c seofISO5 0 1,commu ic tion w ould bein re ard toe erg
p lcyan e erg perf ormance
– Re ularlyau itth perf ormanceofth MS , an impleme ta tion
plans od alw ith non-conf ormanceortorealzeo p ru itiesf or
improv eme t(in es e ce,toado tanap roa h ofcontin ous
improv eme t)
Sectoral commitme ts
Hereisa summaryofth majorre uireme t contain d in th sectoral
eleme t ofISO5 0 1:
– Rev iew,docume tan complyw ith le alan oth rre ulations,an
iteratethisproces atre ularinterv als
– Caryoutrev iew sin ord rtomapth useofe erg w ithinth
organiz tion
– Useth result ofe erg rev iew ssoastocreatean initialan
re ularlyupdate baseln c se, ncorp ratin adjusme t to
v ariablesan period normalz tion asn ces ary
– Planan impleme t h useofe erg perf ormancein ic tor ( En Is)
soastocontin alymonitore erg per ormance
– Useth e erg rev iew( s)toid ntif yo p ru itiesf orsig ific nt
improv eme tine erg perf ormance
– Planan a tion planstod alw ith non-conf ormanceortorealze
o p ru itiesf orimprov eme tine erg perf ormance
– Useap ro riatemeasureme t, analytic lan v erific tion tech iq es
tov erifyimprov eme tin e erg perormance
– Inclu ee erg perf ormancein th criteria f or:(a)prod ctan /or
serv iced sig ; (b)procureme t;an ( c)sub-conta tual
ar an eme t
– Ad eretoth principlesofcontin ousimprov eme t( asof te
ex pres e byth ‘Plan, Do,Ch ck, A ct’ ( PDCA)cyclebase on th
workofSh w har an Demin )in th monitorin ,analysisan
rev iewof h E MS
Trang 35– E c psulateth see erg commitme t ( an th common
re uireme t,wh ren cesary)in a publsh d e erg p lcy ( T his
re uireme tistu ofal MS s, butisinclu e h re bec useofit
imp r ancetoimprov in e erg perf ormance.)
Trang 37Introduct ion
Normaly,wh n you impleme ta manag me tsysems an ard ( MS )
suchasISO5 0 1,youalsow ant oprov e–toyour elf ,your
organiz tion,or oa thirdpar y–thatyourimpleme tation hasbe n
suc es ful ISOhasa paricularterm f orthis,w hichis:
conformityasses men t
demo s at io t h at peifiedreq u irem en ts elat in t oaprod uct ,proc s, syst em ,
pero orb d are u lfi ed
Source: SO/IEC17 0 :2 0 , 2.1
Itmak sse se,th ref ore,thatifon ofyourgoalsis obeabletoprov e
conformity,th n anu d r tan in ofhowISOv iew sconf ormity
asesme tw il bev eryimp rantf oryou trealydoesnotmaterw hat
you thin ab utth subject, tisw hatISOsays hatmater T hisis
especialytu ifyouinte d toasksomeb d out id ofth organiz tion
toates toth f actthatyourimpleme tation ofa san ardsuch as
ISO9 01 doesfulf ilre uireme t
You mayrememberthatinChapter1 w esaidthatISOsan ardsrelate
toa paricular ech ic lf ield arenormalydraf te u d rth g idanceof
a tech ic lcommite ( T C) C nf ormityasesme tap lestoev ery
tech ic lf ield, w hichiswh ISOdoesnotusea T C toprod cesan ards
relate toconf ormityas es me t ns ead,th reis’T heISOC mmite on
C nf ormityA ssesme t’( CASCO)
CA SCOhaspublsh d2 san ardstodate Clearlynotal of h seare
relev ant oyou an toyourimpleme tation ofISO5 0 1 ( En rgy
ma ageme tsystems).Howev er, somed f initelyarerelev ant–an
especialyth tw olse below :
– ISO/IEC17 0 :2 0 ,Con ormityas sessme t–Vocab larya dge eral
principles
– ISO/IEC17 21:2 1 ,Con ormityas sessme t–req ireme tsforb dies
providingaudita dcerificationofma ageme tsys tems
Wehav etie tohig lg tin thischaptersomeof h mos imp r ant
isu scontain din th f ir tof h sesan ards,an wed alwithth
secon on in th n x tchapter T hismeansthatyou donothav eto
Trang 38o tain th s an ardsin ord rtohav ea suc esful mpleme tation of
ISO5 0 1.B t ememberthatth yareav aiableifyouev erwant oread
th f ir tprinciplesofconf ormityasesme t
Conf ormit y as es ment
W heretos ar ?Wel perhapsa go dpla eis otak a lo kin more
d tai tod comp seifyou lk , th ISOd f inition ofconformity
as es me t
T he impor ance of s ope
Rememberthata chara teris icofal ISOMS sis hatyou hav etod f in
th sco eofimpleme tation f orth s an ard.T hisisimp rant,bec use
conf ormityasesme tap lesonlytoth sco ethatyou hav ed cid d
up n.T heref ore, tisimp ranttothin lon an hard ab utth sco e
ofyourimpleme tationbef oreyous ar Wetalkab utthisin more
d tai in Par Cofth b ok
Boundaries
Pleasedonotconf usesco ean b u daries.A llMS sre uirea w rit e
d claration ofsco e SO5 0 1 goesbe on thisbec useitalsore uires
you tod f in b u daries.W hyisthis?T heansw eristhat h e erg
manag me t ys em ( EnMS)d scribe byISO5 0 1 inv olv es
measureme t.Forex ample,esablshin e erg eff icie cyinv olv es
measurin ‘anoutputofperf ormance,serv ice,go dsore erg , an an
inputofe erg ’ B tjus w hatoutputan inputarew etalkin ab ut
h re? Or,putin oth rwords,whatareth lmit of hismeasureme t?
T hisisw hereth term ‘b u dary’ suse :
b u n da ries
p ysicalor it elmit sa d /ororg anizatio al imit sasd efi nedb t heorg anizatio
EX M PL Aproc s;agrou pofproc ses;asit e;a en t ireorg anizati on;m t iple
sit esu nd ert h eco t rolofa org n izat io
Source: SO5 0 1:2 1 ,3.1
T heimplc tion isthatth rec n bemultipleb u dariesspecif ie w ithin
th ov eral sco eofanISO5 0 1 impleme tation.T hisisin e d th
c se,asisclarif ie h re:
Trang 39sco e
ex t en tofact ivit ies,faci t iesa dde isio s h att heorg nizat io a dresest h ro g ha
E MS,w h ichca includ eseveralb u nd ri es
Source: SO5 0 1:2 1 ,3.2
Itc n se m conf usin ,sow egiv eyou a f ewex amplesinTable3
T ble3: Ex amplesofs o ea d b u d ries
Trang 40‘Shal s’ and ‘shoulds’ – reprise
W ithin ISO,th conceptof‘conf ormityas es me t’ s odowith th
‘f ulf ilme tofspecif ie re uireme t ’an nottodowithth w id r
conceptof‘conf ormity’ Rememberthis Remember hatyou w il be
ask dtod mons rateconf ormityw ithth re uireme t thathav ebe n
specif ie inISO5 0 1.You w il notbere uire tod monsratethatan
ofth recomme dationsinISO5 0 1 –orin e d an oth rISOs an ard
–aref ulf ile fyou areu sureab ut h diff ere cebetwe na
re uireme tan arecomme dation,th n thisiscov ere in Chapter1;a
go druleofth mbis orememberthatw herean san ard uses h
term‘shal , th nthatin ic tesa re uireme t, w hereasth term‘should’
in ic tesa recomme dation
Pleasedonotmisu d rtan us A smember ofsev eral SOT Cs, wec n
saythatev eryrecomme dation isth ref ora purp se.T hereisnodoubt
inourmin sthatan organiz tion thatisabletod mons ratef ulfime t
ofb thre uireme t an recomme dationsislk lytohav ean ex cele t
manag me t ys em –inthisc se,an ex cele tE MS.How ev er,you do
notn e tod mons ratef ulf ilme tofb thre uireme t an
recomme dationsin ord rtoat es thatyou areISO5 0 1 cer if ie
Itisimp r antthatyoud cid rig tat h be in in ofyour
impleme tation projectw heth ryourgoal s osatisf yjus th minimum
re uireme t –th ‘shals’ –orb thth ‘shals’an ‘shoulds’ Tak c re
thou h w he youmak thisd cision,bec useth remaybeoth r
reasonsw hyyou shouldsatisf yth ‘shoulds’asw el asth ‘shals’ For
ex ample,you mayf in thatex ternal e tities( such asa gov ernme t
ag ncyorpublcprogramme)s ipulatesthatyou mus complywith th
‘shoulds’ n ord r ome tth criteria f orv ariousf ormsofince tiv es
Continuous as es me tand continuous improv eme t
Rememberthatconf ormityas es me tisnotsomethin thatyou dojus
oncean th n f org tab ut.F r romit, conf ormityases me tisth
basis orcontin ousimprov eme t
1 Caref ulyd cid th sco eofyourimpleme tation
2 E ualyc ref ulyd cid th re uireme t with which youaimto
d mons rateconf ormity
3 Docume tthosere uireme t inth f orm ofa specif ic tion
B folow in th sepsab v e,you laydow n th basicf rameworkw ithin
which perf ormancec nbeas es e W ithin thisf ramew ork,
nonconf ormityisid ntifie ,cor ectiv ea tionstak n,an contin ous
improv eme ta hiev ed