Final exam management COURSE

Final exam OF management COURSES, IT INCLUDES TWO NODELS OF FINAL EXAMS AND TWO MODELS OF THE PERFECT ANSWERS OF THESE EXAMS .these EXAMS ARE OF DIFERENT TYPES OF MCQ QUESTIONS AND TRUE AND FALSE QUES

Final Examination (Questions Sheet)

Department: Model No: Student Name

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Course No: Course Name: Management Level

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a coordinating and overseeing the work activities of others

b dividing a market into distinct groups of buyers who have different needs, characteristics, or behaviors, and who might require separate products or marketing programs

c turning marketing plans into marketing actions to accomplish strategic marketing objectives

d so that their activities are completed efficiently and effectively

Q2 Efficiency is defined as :

A) “Doing things right” Getting the most output for the least inputs

B) Effectiveness

C) “Doing the right things”

D) wants

Q3 Functions Manager’s Perform consists of :

A) planning , coordinating , place

B) planning, organizing , controlling , leading

C) planning, organizing

D) controlling , leading

Q4 Management Roles are :

A) Interpersonal roles ,Informational roles , Decisional roles

B) Figurehead, leader, liaison

C) supply-chain analysis

D) price discrimination

Q5 Skills Managers Need are :

a Technical skills ,Human skills ,Conceptual skills

b Human skills ,Conceptual skills

c Conceptual skills

d Culture ,social , and personal factors

Q6 Much of an organization’s success or failure are due to :

a External forces outside of managers’ control

b Connections with Government

c Connections with Marketing Partners

d Connections with the World Around Us

Q7 Organizational Culture is :

a A system of shared meanings and common beliefs held by organizational members

b that determines, in a large degree, how they act towards each other b globalization

c social consciousness

d privatization

Q8 Dimensions of organizational :

a Attention to Detail

b Outcome Orientation

c Aggressiveness

d (a,b, c)

Q9 Of the Factors Influencing the Strength of Culture are :

a Size of the organization

b Age of the organization

c Rate of employee turnover

d (a,b, c)

a The organization’s founder: vision and mission

b Past practices of the organization :the way things have been done

c The behavior of top management

d (a,b, c)

Q11 Employees Learn Culture through :

a rituals

b stories

c Materials symbols

d (a,b, c)

Q12 Decision is defined as :

a “Making a choice from two or more alternatives.”

b “Location, location, location.”

c “Watch your costs at all cost.”

d marketing concept

Q14 Of the Decision-Making Process :

a suppliers

b Identifying a problem and decision criteria and allocating weights to the criteria

c company internal environment

d society

Q15Of the Characteristics of Problems:

a Microenvironment force (public )

b There is pressure to solve the problem

c A problem becomes a problem when a manager becomes aware of it

d (b and c )

Q16 Decision criteria are factors that are :

a microenvironment force (public )

b important(relevant) to resolving the problem

c relationship channel

d economic factors that affect consumer buying power and spending patterns

Q17 After developing alternatives , we :

a Analyze alternatives

B) Create basic relationships

C) make causal relationships

D) do club marketing programs

Q18 In Implementing the Alternative:

a We choose the best choice of several choices

b Put the chosen alternative into action

c) customized marketing

d inventory management

Q19 In Evaluating the Decision’s Effectiveness

a The soundness of the decision is judged by its outcomes

b Differentiated marketing and undifferentiated marketing strategies

c Supply chain management

d economic factors that affect consumer buying power and spending patterns

Q20 Selecting an Alternative

a We choose the best choice if several choices

b Evaluate the solutions after the problem is solved

c TQM

d Management

Part Two: The True/False Questions (2 Mark each Question)

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Q1 Taylor’s Scientific Management Principles includes :Developing a science

for each element of an individual’s work, which will replace the old

rule-of-thumb method

- T - f Q2 Quantitative Approach : is evolved from mathematical and statistical

methods developed to solve military logistics and quality control problems

- T - f Q3 Coordination of the organization’s parts is not essential for proper

functioning of the entire organization

- T - f

Q4 Popular Contingency Variables includes statistical approach

,total quality management etc

- T - f

Q5 Allocating Weights to the Criteria is the one step of taking

decision process

- T - f

Q6 Stories are : narratives of significant events or actions of people

that convey the spirit of the organization

- T - f Q7 External Environment are those factors and forces outside the

organization that affect the organization’s performance

- T - f

Q8 Implications of organizational culture includes :

Culture is a perception.

Culture is shared.

Culture is descriptive

- T - f

Q9 The ability of managers to affect outcomes is influenced and

constrained by external factors

T - f

Q10 The quality of the organization is determined by the quality

Lecturer Name: Signature

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