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Position Announcement FA Assistant Director - October 2018

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POSITION ANNOUNCEMENTPosition Title: Assistant Director of Financial Aid Summary: Work as part of the Financial Aid and Scholarships team to provide student-focused service and guidance

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POSITION ANNOUNCEMENT

Position Title: Assistant Director of Financial Aid

Summary: Work as part of the Financial Aid and Scholarships team to provide

student-focused service and guidance regarding financial aid programs, educational funding options and the financial aid application process The candidate will commit to the mission, values, and goals of the university, including the desire to seek, welcome and work with a diverse group of students, faculty and staff Occasional evening and weekends are required The successful candidate must be a committed and

cooperative team player and must be committed to Grand Valley State University’s vision of inclusion and equity

Required Qualifications and Education:

• Bachelor’s Degree

• Minimum of two years of higher education experience related to financial aid

• Excellent communication and customer service skills, attention to detail, and strong problem solving skills

• Ability to manage specific programs or functions within an office

Preferred Qualifications and Education:

• Experience processing and administering federal financial aid programs

• Knowledge and experience in using a large database system, administrative software, imaging and workflow applications

Responsibilities – Essential Functions:

• Provide excellent customer service to current and prospective students and families

• Support the Associate Director in all aspects related to maintaining and

developing the OnBase imaging and content management system

• Responsible for administration of specific programs and/or functions of the office including, but not limited to:

o Federal Direct Loan, Pell, and TEACH transmissions, reconciliation, monitoring and troubleshooting

o Financial Aid packaging review

o Spring/Summer financial aid processing

o Satisfactory Academic Progress review

o Supervision of two PSS staff members

• Work collaboratively with other offices on campus

Responsibilities – Non-essential Functions

• Other responsibilities as assigned

Salary: Commensurate with experience

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Department/Division: Financial Aid and Scholarships/Enrollment Development

Campus: Allendale Campus

How To Apply: Apply online at www.gvsujobs.org Please include a cover letter and resume The online application will allow you to attach these documents electronically

On the application, you will be required to provide names, phone numbers, and e-mail addresses for three professional references If you need assistance, call Human

Resources at 616-331-2215

Application Deadline Date: November 8, 2018

Allendale, Michigan 49401 - (616) 331-5000 For more information about Grand Valley, see our website at www.gvsu.edu

An Equal Opportunity/Affirmative Action Institution TDD Callers: Call Michigan Relay Center at 1-800-649-3777

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