English for Business Management

LIST OF IMAGE Image Image 1: The photo when I wen1: The photo when I went on a business trip outside of Hat on a business trip outside of Hanoinoi...1 Image Image 2: This is the c2: This

NGHE AN PEOPLE’S COMMITTEE NGHE AN COLLEGE OF ECONOMICS

A TERM PAPER 

Subject:

English for Business English for Business ManagemenManagementt Fullname:

 Student Cod  Student Code:e:

Class:

July , 2021

Exxaammiinneer r 1 EExxaammiinneer r 2

TABLE OF CONTENTS Contents

PART PART I I INTRODUCTION INTRODUCTION 1 1 PART II MINI TEST 3

I CirclCircle the the bese best anst answer frwer from A, om A, B, C B, C or D or D to coto completmplete the e the follfollowingowing sentences 3 II

II Say if the followinSay if the following sentencg sentences are True es are True or False or False 6 6 PART

PART III III WRITING WRITING 7 7 LIST OF

LIST OF REFERENCES REFERENCES 1010

LIST OF IMAGE Image

Image 1: The photo when I wen1: The photo when I went on a business trip outside of Hat on a business trip outside of Hanoinoi 1 Image

Image 2: This is the c2: This is the center of Anh Senter of Anh Son district, Non district, Nghe An provincghe An provincee 2 2

PART PART I I INTRODUCTIONINTRODUCTION

My name is Long and I am twenty eight years old and I am a student at nghe

an college of economics at the moment Currently I am working at Phuc Son Voluntary Drug Rehabilitation Facility, Anh Son District Now I live in Anh Son District, Nghe An Province

Image Image 1: The photo when I went on a bu1: The photo when I went on a business trip outside of Hansiness trip outside of Hanoioi

Image Image 2: This is the c2: This is the center of Anh enter of Anh Son district, NgSon district, Nghe An provincehe An province

I have a large family with five people I have two sisters and one brother My sister is older, and my brother is smaller than me My mother is a farmer This is also my parents' main occupation My father is a wonderful man, he is quite tall, handsome and quite friendly My mother is a pretty gentle person, loyal and always worried about my family Mom's special feature is that she cooks very well For 

me, everyone in the family is great

When it comes to hobbies, I can be a person who enjoys painting I think my life would be boring without painting I started learning to draw Painting helps me feel lost and tired I can sit all day in my room and draw whatever I want Painting helps me relieve stress and love life more Seeing the different vibrant colors makes

me feel like my life – filled with color Painting is a part of me

To describe my personality, I can say that I am a hard worker and have gained many skills over the years My teachers and friends also say that I am a creative individual Besides, people say that I am very active and energetic, so they love me very much As for my weakness, maybe I believe when standing in front of 

a crowd or do not know how to create many social relationships As for my  professional level is not good, my computer skills are limited, and my foreign language ability is still weak.  In the future, I will try to improve my weaknesses and improve my computer skills to develop myself better

PART II MINI TEST

I Circ Circle th le the be e best an st answe swer fro r from A, m A, B, C B, C or D or D to co to comple mplete th te the fol e followi lowing se ng senten ntences ces.

1

1 ………a………are the pre the peopeople who cle who cooroordindinate ate and oand overversee thsee the wore work of othk of others so thers so thatat organizational goals can be accomplished

A A SShhaarreehhoollddeerrss  B Managers B

B C C EEmmppllooyyeeeess DD PPrreessiiddeennttss 2

2 The……The………….con…….consist of the boasist of the boards of directrds of directors and the chiors and the chief excutef excutive officive officersers

A

A Top-level management Top-level management  C Middle-level management B

B LLoowweerr lleevveel l mmaannaaggeemmeenntt DD RReepprreesseennttaattiivveess 3

3 The boThe board of diard of directorectors are thrs are the represe representaentatives otives of ………f …………

A

A. Shareholders Shareholders C C Board Board ofdirectorsofdirectors B

B MMaannaaggeerrss DD EEmmppllooyyeeeess 4

4 There There are………are……… impo important rtant functfunctions oions of manaf managemengementt

A A ThThrereee  B Four  CC FFiivvee DD SSiixx 5

5 ………in…inclucludes des defdefiniining ng goagoals, ls, estestablablishishing ing strstrateategiegies s toatoachichieve eve goagoals,ls, developing plans to integrate and coordinate activities

A

A. Planning  Planning  BB OOrrggaanniizziinngg CC LLeeaaddiinngg DD CCnnttrroolllliinngg

in…………function  A

 A LLeeaaddiinngg BB CCoonnttrroolllliinngg CC PPllaannnniinngg  D Organizing  7

7 One One of tof the he steps steps in in the the contcontrollirolling ng functfunction ion is……….is………

A

A Forecasting Forecasting and pand pre-estimating re-estimating about about the fututhe futurere B

B GettiGetting to knng to know whow what must bat must be donee done C

C MeasuMeasuremenrement of actuat of actual perfol performanrmancece D

D ShariSharing the lastest inforng the lastest informatiomation with employen with employeeses 8

8 A manaA manager oftger often has ten has to play a ro play a role of a…ole of a………….in ……….in his orghis organizanizationation

A

A Figurehead Figurehead  BB LLeeaaddeerr CC LLiiaaiissoonn DD mmoonniittoor  r   9

9 The lThe leader…eader……… h…… his empis employeloyees for es for a beta better wter work ork 

A

A F Foorrcceess BB LLeeaaddss C Motivates D Gets 10.In t

10.In the ……he ………rolrole, a mane, a manageager has a ner has a netwotwork rk of coof contantact ct outoutsidside thee the organization from whom he can get valuable information

A A MMoonniittoorr BB DDiisssseemmiinnaattoorr CC SSppookkeessppeerrssoonn  D Liaison D Liaison 1

111 ThThe e mmaannaaggeer r aas s aa……… sseerrvvees s aas s a a nneerrvve e cceennttre re iin n tthhee organizationand keeps a tab on all types of information coming

A Leader   B Figurehead  CC MMoonniittoorr DD NNeeggoottiiaattoor  r  

12 According to Robert L Katz, a manager needs three following essential skills:

A Technical skill, human skill and communicative skill

 B Technical sk

 B Technical skill, human skill, human skill and conceptuill and conceptual skill al skill 

C Human skill, communicative skill

C Human skill, communicative skill and conceptual skilland conceptual skill

D Technical skill, communicative skill and

D Technical skill, communicative skill and conceptual skillconceptual skill

13 Conceptual skill is more needed by………

A Lower-level management C Top-level C Top-level managemenmanagement t  B

B MMiiddddllee lleevveel l mmaannaaggeemmeenntt DD AAlll l oof f tthheemm

14 The

14 The actiaction plan of a on plan of a compacompany for his buildinny for his building competig competitive advtive advantagantagee and increasing its triple bottom line over the long-term is

and increasing its triple bottom line over the long-term is called………… called…………

 A Strategy B Environmental scanning

C

C StStrarateteggy y foformrmululatatiionon DD StStrarateteggy y ccomomplpleetitioonn 15

15 ……….… i.is s ththe e momoninitotoriringng, , evevalaluauatiting ng anand d didissssememininatatining g of of  information from

information from internal and internal and external external environtment to environtment to key people key people withinwithin the organization

A

A Strategy Strategy formulationformulation B.B. Environmental sca Environmental scanning nning  C

C SSttrraatteeggy y iimmpplliimmeennttaattiioonn DD EEvvaalluuaattiioon n aannd d ccoonnttrrooll

16 The ta

16 The task of sk of focusing on recruitfocusing on recruitment of, managemenment of, management of and pt of and providingroviding for people working in an organization is called………

A Strategicmanagement  B Human resou B Human resource management rce management  C

C QQuuaalliitty y mmaannaaggeemmeenntt DD EEnnvviirroonnmmeennttaal l mmaannaaggeemmeenntt 17

17 ThThe…e………o……of f alall l ororgaganinizazatition on dedepependnds s on on ththe e ququalalitity y of of pepeopople le itit employs

 A Success BB FFaaiilluurree CC SSuurrvviivvaall DD LLoossss

18 ………… skills involve the ability to work well with other people both individually and in group

 A Human BB CCononcecepptutuaall C C TeTechchnnicicaal l DD CComommumunnicicaatitivvee

19 A…………spreads

19 A…………spreads the important the important bits of bits of information to information to the concernedthe concerned employees of the organization

A

A MMoonniittoorr BB ssppookkeessppeerrssoonn C Disseminator  D Leader 

20 The skills managers use to think and to conceptualize about abstract and complex situations is called………

A

A TTeecchhnniiccaal l sskkiillll BB HHuummaan n sskkiillll

II Say Say if th if the fo e follo llowi wing s ng sen enten tences a ces are T re True rue or F or Fals alse e

1

1 BeinBeing a figureheg a figurehead in a firm, the manad in a firm, the manager must pager must perform a lot of rouerform a lot of routine dutine dutiesties

as a

as a symbolic symbolic head head TT 2

2 In the rolIn the role of leadee of leader, the manr, the manageager forcer forces his or her emplos his or her employeeyees for work ass for work as we

well as ll as leleadads s ththem em anand d tatakekes s ththem in em in ththe e didirerectctioion n whwhicich h is betis betteter r fofor r  themselves

themselves and and organization organization FF 3

3 BeiBeing the monitng the monitor in or in an organan organizaizatiotion, the managn, the manager receier receives a ves a lot of interlot of internalnal information of the organization T

4

4 Every oEvery organirganizatiozation has its own has its own intern internal or extnal or external dernal disturbisturbances Tances T 5

5 ThThe e acactition on plplan an of of a a cocompmpanany y whwhicich h crcreaeatetes s cocompmpetetititivive e adadvavantntagage e anandd increases its bottom line over the long term

increases its bottom line over the long term is called the strategy.Tis called the strategy.T 6

6 The stratThe strategic manegic managemeagement only requnt only requires the analires the analysis of outsysis of outside enviide environtmerontmentnt

of the firm.F 7

7 AnAnototheher r reqrequiuireremement of nt of ststraratetegigic c mamananagegemement pront procecess is ss is ththe e dedesisign of gn of   policies and plans to

 policies and plans to fulfil the firm’s objectivesfulfil the firm’s objectives 8

8 We We ususe e enenviviroronmnmenentatal l scscanannining ng prprococesess s in in orordeder r to to mamastster er ininteternrnal al anandd external elements that affect the firm’s future T

9

9 StraStrategtegy y forformulmulatiation is on is a a proprocescess s in whicin which h lonlong-tg-term planerm plans s are deveare developloped,ed, co

corprpororatate e mimissssioions ns anand d acachihievevabable le obobjejectctivives es arare e dedefifinened d anand d popolilicycy guidelines are set T

10 10.I.In n ststrarattegegy y foformrmululatatioion, n, ststraratetegigiees as and nd popolliciciies es aare re iimpmpllememenentteded T 11.H

11.Humauman n resresourource ce manmanageagemenment t deadeals ls witwith h the the funfunctiction on of of recrecruiruitmetment nt of,of, ma

mananagegemement ont of anf and prd provovididining fog for thr the eme emplployoyeeees.s T 12

12.Hu.Humaman n reresosourcurce e mamananagegemement nt is is ususuaualllly y dedetetermirminened d by by ththe e ememplployoyeeeess tthheemmsseellvveess F

13 13.Hu.Humaman n resresouourcrce e mamananagegemement nt ononly ly mementntioions ns to to ththe e adadmimininiststraratition on anandd ttrraaiinniinng g tthhe e eemmppllooyyeeees s wwiitthhiin n aan n oorrggaanniizzaattiioonn F

14.Util 14.Utilizing human resources effectiveizing human resources effectively ly means using means using the skills and the skills and abilabilities of ities of  employees effectively

15.The human resource management does not deal with searching right people ffoor r tthhe e rriigghht t jjoobb F

PART PART III III WRITINGWRITING Write an essay about 500 words or more to discuss the following topic: What would you do to create the comfort to work for your employees if you were a manager in a company?

To survive, develop and win in the fierce competition in the market, enterprises are always looking to improve their labor capacity and business efficiency Therefore, as a leader and manager, it is imperative to understand the  psychology and desires of employees in your organization Therefore, the issue of  creating motivation for employees is increasingly concerned in enterprises in our  country today As a business manager, I would like to give my points on the issues that create motivation and comfort for my employees with the following solutions

One of the possible solutions is to praise and say encouraging words to workers who perform well on their jobs If this is done, those who have already given satisfying results for their jobs will feel more confident and put effort into their next work task In addition, many other employees in the company will feel more challenging and work harder to perfsorm well as their colleagues

Another effective way is to reduce the working hours of employees Most  people are under pressure and stressed due to long working hours, which causes

In addition, it is necessary to ensure that employees are fully paid, providing they have a salary that is suitable for their dedication to the business Enterprises should apply time-based salary work associated with business results to encourage employees to try and improve the quality of work In summary, salary and bonus are a strong motivation for employees

  Another effective solution is to boost employee morale through extracurricular activities Getting bored with your current job after a long time working is inevitable At this time, the cohesion between employees is one solution that motivates employees that are often focused on and applied by businesses Businesses can organize parties, travel, and extracurricular activities to interact and understand each other better From there, create cohesion with each other at work

If employees can play and chat together, it will help their spirit be comfortable and help them quickly contact each other at work In many companies, the relationship  between colleagues is also a problem that is not easy to solve When going out, eating together, people have time to relax and chat more easily

One of the ways to boost morale and motivate employees cannot be ignored

is to build responsibility for employees Let them see their role in the work If they don't, how will it affect everyone? Only then will the employees have a sense of  self-discipline and responsibility in their work

The last but not the least solution is to create a strong bond within a company Generally, unity is regarded as an extremely important factor if people want to achieve something Furthermore, people seem to work harder and do better 

in a peaceful working atmosphere, and there is no argument between staff or the employer

For businesses, human is a significant input cost for the development