Giải chi tiết toeic part 7

CHUYÊN LUY N THI TOEIC Questions 149-150 refer to the following article.. Questions 151-152 refer to the following e-mail.. CHUYÊN LUY N THI TOEIC Questions 153-154 refer to the followin

Giải chi tiết

Toeic

Part 7

Đ 1

Questions 147-148 refer to the following advertisement

Alberta Cellphone Repair Shop

4851 Westwinds Dr NE, Calgary, AB T3J 4L4

OFFICIAL RECEIPT Date: 148-ADEC 20

Received from: 148-CPeter Wang

Address: 3570 20 Ave NE, Calgary

Received the amount of: $35 63

As payment for: Signal check and repair

148-D(one-month warranty)

Payment Form: o Credit card þ 147Cash

o Bank transfer o Check

Payment Form: o Th tín d ng þ Ti n m t

o Chuy n kho n o Séc

147 According to the receipt, which of the

following was used for payment?

(A) A credit card

(B) A check

(C) Cash

(D) A bank transfer

148 What is NOT included on this receipt?

(A) The date of issue of the receipt

(B) The telephone number of the repair shop

(C) The name of the customer

(D) The period of the repair guarantee

147 Theo biên lai, kho n nào sau ây c s d ng thanh toán?

(A) Th tín d ng (B) M t t m séc (C) Ti n m t (D) Chuy n kho n ngân hàng

148 Cái nào KHÔNG n m trong biên lai này? (A) Ngày phát hành hóa n

(B) S i n tho i c a c a hàng s a ch a (C) Tên c a khách hàng

(D) Th i h n b o hành s a ch a

CHUYÊN LUY N THI TOEIC

Questions 149-150 refer to the following article

149After two years of construction, the new

Canada Highway and Bow Road interchange

officially opened today The new interchange

includes six lanes on the Canada Highway, which

travels under the Bow Road Bridge

“149This is the last of four interchange-related

projects we are opening this summer,” said Mayor

Naheed Nenshi “The city is planning to complete

20 transportation projects this year, with a total

investment of 400 million dollars, which will have a

positive impract on Calgary’s road network.”

150The city is grateful for the patience and

understanding of the many residents and

businesses that were impacted by the significant

detours and lane restrictions over the past two years

Sau hai n m xây d ng, giao l m i gi a Qu c l Canada và ng Bow chính th c khai tr ng ngày hôm nay Nút giao thông m i bao g m sáu làn

ng trên Qu c l Canada, i theo c u

ng Bow

“ ây là d án cu i cùng trong b n d án liên quan

n giao l mà chúng tôi ang m vào mùa hè này,”

Th tr ng Naheed Nenshi cho bi t “Thành ph ang lên k ho ch hoàn thành 20 d án giao thông trong n m nay, v i t ng v n u t 400 tri u ô la,

149 What is the article about?

(A) An interchange-related project

(B) A decline in vehicle production

(C) Restricted access to a bridge

(D) A negative impact on residents

150 What is the city is thankful for?

(A) The patience of the work crews

(B) The short-term work

(C) The cooperation of residents

(D) The amount of donations

149 Bài báo nói v cái gì?

(A) M t d án liên quan n giao l (B) S n xu t xe gi m

(C) H n ch s i l i vào m t cây c u (D) M t tác ng tiêu c c n c dân

150 Thành ph bi t n vì i u gì?

(A) S kiên nh n c a các i ng làm vi c (B) Công vi c ng n h n

(C) S h p tác c a c dân (D) S ti n quyên góp

Questions 151-152 refer to the following e-mail

To: WBF Hotel <cservice@wbfhotel.com>

From: Minkyu Lim <minglim@hotmail.net>

Date: September 24

Subject: Request for information

Attention - Reservation Department

In a few weeks, I will be going on a business trip to

Japan, and I will be staying in Fukuoka for

several days

151Two months ago, a colleague of mine stayed at

your hotel He recommended your hotel to me,

and he gave me the Internet address of your hotel’s

Web site I tried to access the Web site, but a

message on the screen indicated that the site is

temporarily unavailable because it is being updated

Luckily, I came across your e-mail address in a

travel magazine

152-BCan you please give me some information

about available rooms and their prices? I plan to

be in Fukuoka from Oct 16 through Oct 19 and

will only need a single room during my stay there

152-C/DIn addition, please let me know if you have

any special packages for business travelers and if

your hotel provides free breakfast for guests

Thank you in advance for your assistance in this

matter I look forward to hearing from you at your

Hai tháng tr c, m t ng nghi p c a tôi t i khách s n c a b n Anh y gi i thi u khách s n c a

b n cho tôi và anh y ã cho tôi a ch Internet c a trang web khách s n c a b n Tôi ã c truy c p trang Web, nh ng m t thông báo trên màn hình ch

ra r ng trang này t m th i không kh d ng vì nó ang c c p nh t May m n thay, tôi ã tìm th y

có th Trân tr ng, Minkyu Lim

151 How did Mr Lim first learn about the

WBF Hotel?

(A) While browsing a Web site

(B) From a previous guest

(C) While on vacation in Japan

(D) From a travel magazine

152 What is NOT included in the details requested

by Mr Lim?

(A) If there is a conference room available

(B) The price of a single guest room

(C) Whether he can be offered a special rate

(D) If a complimentary breakfast is provided

151 L n u tiên ông Lim tìm hi u v khách s n WBF nh th nào?

(A) Khi ang l t m t trang web (B) T m t v khách tr c (C) Khi i ngh Nh t B n (D) T m t t p chí du l ch

152 i u nào KHÔNG n m trong các chi ti t c yêu c u b i ông Lim?

(A) N u có phòng h i ngh (B) Giá c a m t phòng khách (C) Li u ông ta có th c ngh m t m c giá

c bi t (D) N u b a sáng mi n phí c cung c p

CHUYÊN LUY N THI TOEIC

Questions 153-154 refer to the following text message chain

I forgot to put the printout of my e-ticket in my bag

It’s on my desk Could you please send me the flight

confirmation number? I’ll need it to check in

-

Veronica Lim [12:47 P.M.]

Not right away 153I’m away from the office

having lunch at the moment I’ll be back in the

office in ten minutes Can you wait until then?

-

Clive Woodall [12:48 P.M.]

Absolutely 154I’m just about to get off the bus,

but my flight isn’t leaving until four

Clive Woodall [12 gi 43 tr a]

Xin chào, tôi ã lên xe buýt trên ng n sân bay

B n có th làm cho tôi m t vi c?

- Veronica Lim [12 gi 45 tr a]

Ch c ch n r i Tôi có th giúp gì?

- Clive Woodall [12 gi 46 tr a]

Tôi quên b n in vé i n t c a mình vào túi Nó trên bàn c a tôi B n có th vui lòng g i cho tôi s xác nh n chuy n bay? Tôi s c n nó ki m tra - Veronica Lim [12 gi 47 tr a]

Không ph i gi Tôi r i kh i v n phòng n tr a t i

th i i m này Tôi s tr l i v n phòng sau m i phút n a B n có th i n lúc ó không?

- Clive Woodall [12 gi 48 tr a]

Ch c ch n r i Tôi s p s a xu ng xe, nh ng chuy n bay c a tôi không n b n gi

153 At 12:47 P.M., what does Ms Lim mean when

she writes, “Not right away”?

(A) She can’t help Mr Woodall at that moment

(B) She thinks a flight will be delayed

(C) She knows Mr Woodall can wait

(D) She does not have enough information

154 What is Mr Woodall likely to do next?

(A) Exit a bus

(B) Check his e-mail

(C) Check in his luggage

(D) Cô y không có thông tin

154 Ông Woodall có kh n ng làm gì ti p theo? (A) R i kh i xe buýt

(B) Ki m tra e-mail c a ông y (C) Ký g i hành lý c a ông y (D) Lên chuy n bay

Questions 155-157 refer to the following review

The City’s Newest Restaurant

I had dinner last night at the KEG, the newest

family restaurant in Fullerton 155Having reviewed

nearly all of the restaurants in Fullerton, I can

truthfully say that the KEG is one of the most

fantastic restaurants I’ve ever enjoyed visiting The

food served was excellent, the ambience was bright

and pleasant, and the staff was well trained and

friendly 157As part of its grand opening

celebration, Maria Glavas, the owner, provided a

free dessert for every entrée ordered

As you would expect at a family restaurant, the

KEG has a variety of food items on its menu that

will surely appeal to customers different tastes

The entrées consist of delicious Italian pastas with

meat, poultry, seafood, or vegetables 156All the

dishes are freshly cooked and are

moderately priced

From June 7 until June 14, the KEG will serve all

kinds of entrées at discounted price In addition, all

daily specials will be served with fresh bread, salad,

and juice, tea, or coffee The KEG is located on

Main Street in Fullerton The restaurant is open

daily from 11 A.M to 11:00 P.M Catering services

for all occasions are also offered by the restaurant

James Milton

155Fullerton Daily News

Nhà hàng m i nh t c a thành ph Tôi ã n t i t i qua t i KEG, nhà hàng gia ình m i

nh t Fullerton Sau khi ã xem xét g n nh t t c các nhà hàng Fullerton, tôi có th nói m t cách trung th c r ng KEG là m t trong nh ng nhà hàng tuy t v i nh t mà tôi ã t ng ghé th m Th c n

c ph c v tuy t v i, môi tr ng xung quanh t i sáng và d ch u, và các nhân viên c ào t o t t

và thân thi n Là m t ph n c a l k ni m khai

tr ng, Maria Glavas, ch s h u, ã cung c p món tráng mi ng mi n phí cho m i món n c t

Nh b n mong i t i m t nhà hàng gia ình, KEG

có nhi u lo i th c ph m trong th c n c a h ch c

ch n s h p d n khách hàng v i nh ng kh u v khác nhau

Các món khai v bao g m các lo i mì Ý ngon v i

th t, th t gia c m, h i s n ho c rau T t c các món

n c n u chín t i ch và có giá v a ph i

T ngày 7/6 n ngày 14/6, KEG s ph c v t t c các món chính v i m c giá u ãi Ngoài ra, t t c các món c bi t hàng ngày s c ph c v v i bánh mì t i, salad, và n c trái cây, trà ho c cà phê KEG n m trên Ph chính Fullerton Nhà hàng

m c a hàng ngày t 11 gi sáng n 11 gi khuya

D ch v n u ng cho t t c các d p l c ng c cung c p b i nhà hàng

James Milton

Th i báo Fullerton

155 Who most likely is James Milton?

(A) An executive chef

(B) A food critic

(C) The owner of a restaurant

(D) A newspaper reporter

156 What is indicated about the KEG?

(A) It has been in business for a long time

(B) It only serves vegetarian meals

(C) It serves food at affordable prices

(D) It is only open on weekdays

157 According to the review, what was included

with an entrée at the opening?

157 Theo ánh giá, nh ng gì n m trong m t món chính vào ngày khai tr ng?

(A) Bánh mì (B) u ng (C) M t món tráng mi ng (D) M t món salad

CHUYÊN LUY N THI TOEIC

Questions 158-160 refer to the following e-mail

158The purpose of this letter is to formally invite

you, on behalf of the board of directors, to be the

closing speaker at the upcoming International

Disabled Children Research Institute (IDCRD)

Conference — [1] —

The theme of this conference is “Disabling

Disabilities.” 159It will be held at the Newport

Conference Facility in Monterey from December

3 to 5 — [2] —

160For your information, Jennifer Lee of the

California Children’s Association will be the

opening speaker — [3] — We will forward a

complete list of the program to you in a couple of

weeks to give you an idea of the specific subjects

that will be covered by the other speakers

In closing, we would be pleased and honored if you

would consent to be our closing speaker at the

T ch c Tr em Khuy t t t

5500 Irvince Center Dr, Irvine, CA 92618 Kính g i ông Meltzer:

M c ích c a b c th này là chính th c m i ông, thay m t ban giám c, làm di n gi b m c t i H i ngh c a Vi n nghiên c u tr em khuy t t t qu c t (IDCRD) s p t i — [1] —

Ch c a h i ngh này là “Vô hi u hóa tình tr ng khuy t t t” Nó s c t ch c t i c s h i ngh Newport Monterey t ngày 3 n ngày 5/12

— [2] —

bi t thêm thông tin, Jennifer Lee c a Hi p h i

tr em California s là di n gi m màn — [3] — Chúng tôi s chuy n ti p m t danh sách y c a

ch ng trình cho ông trong m t vài tu n n a giúp ông hình dung v các ch c th s c các

di n gi khác trình bày

Cu i cùng, chúng tôi s r t vui và vinh d n u ông

ng ý làm di n gi b m cc a chúng tôi t i H i ngh IDCRI — [4] —

Trân tr ng, Christopher McDonald Giám c i u hành

158 Why did Mr McDonald write the letter?

(A) To ask Mr Meltzer for a refund

(B) To ask Mr Meltzer to make a speech

(C) To become a member of the California

Children’s Association

(D) To invite Mr Meltzer to a board meeting

159 What is indicated about the IDCRI

Conference?

(A) It will be held in Irvine

(B) It will last for three days

(C) It will offer participants a free meal

(D) Jennifer Lee will be the closing speaker

158 T i sao ông McDonald ã vi t th ? (A) Yêu c u hoàn l i ti n cho ông Meltzer (B) M i ông Meltzer phát bi u

(C) tr thành thành viên c a Hi p h i tr em

c a California (D) M i ông Meltzer n m t cu c h p h i ng

qu n tr

159 i u gì c ch ra v H i ngh IDCRI?

(A) Nó s c t ch c t i Irvine

(B) Nó s kéo dài trong ba ngày

(C) Nó s cung c p cho ng i tham gia m t b a n

mi n phí

(D) Jennifer Lee s là di n gi b m c

160 In which of the positions marked [1], [2], [3],

and [4] does the following sentence best belong?

“The provisional title of her presentation is ‘The

“Tiêu t m th i trong bài thuy t trình c a cô y là

Questions 161-163 refer to the following letter

Bio Care Company, Inc

161I am writing you concerning my recent

purchase of office chairs 163Approximately two

weeks ago, on October 1, I ordered a total of 20

office chairs via the Furnisys Web page I

received an e-mail notification two days later

confirming the receipt of payment and the shipment

of the office chairs 163According to your Web site,

shipments should reach the destination within 5

business days of being sent, but I have yet to

receive the office chairs Do you have any

information on what may have happened to delay

the shipment or where the shipment is currently?

162I have done business with Furnisys, Inc in the

past and have the greatest confidence in your

products and customer service We need the

shipment of office chairs soon, and I hope you are

able to provide me with an idea of when I can

expect them Thank you in advance for any help you

might be able to offer

Ông John Hong

i di n b ph n ch m sóc khách hàng Furnisys, Inc

87 ng Widget Miami, Florida 33111 Kính g i ông H ng:

Tôi vi t th cho ông liên quan n vi c tôi mua gh

v n phòng g n ây Kho ng hai tu n tr c, vào ngày 1/10, tôi ã t hàng t ng c ng 20 chi c gh

v n phòng thông qua trang web c a Furnisys Tôi

nh n c m t thông báo e-mail hai ngày sau ó xác nh n ã nh n c thanh toán và ang giao gh

v n phòng Theo trang web c a b n, các lô hàng s

n n i trong vòng 5 ngày làm vi c k t khi c

g i, nh ng tôi v n ch a nh n c gh v n phòng

B n có b t k thông tin nào v nh ng gì có th ã

x y ra gây trì hoãn lô hàng ho c n i hi n t i lô hàng

ây không?

Tôi ã làm vi c v i công ty Furnisys trong quá kh

và có ni m tin l n nh t vào các s n ph m và d ch v khách hàng c a b n Chúng tôi c n giao hàng gh

v n phòng s m và tôi hy v ng b n có th cho tôi

bi t khi nào tôi có th nh n chúng C m n b n

tr c v b t k s giúp nào b n có th cung c p Trân tr ng,

Sam Brown Giám c mua hàng, Công ty Bio Care 305-871-3805

s.brown@biocare.com

CHUYÊN LUY N THI TOEIC

161 Why did Mr Brown send the letter?

(A) To place an order for an upcoming conference

(B) To schedule a meeting with clients

(C) To invite Mr Hong to his office

(D) To ask about the status of an order

162 According to the letter, what is true about

Mr Brown?

(A) He used to work for a delivery company

(B) He should determine whether to buy

office chairs

(C) He has bought furniture from

Furnisys before

(D) He redesigned the Furnisys Web page

163 When was the shipment supposed to arrive?

162 Theo b c th , i u nào là s th t v ông Brown?

(A) Anh y ã t ng làm vi c cho m t công ty giao hàng

(B) Ông ta nên xác nh có nên mua không

gh v n phòng

(C) Ông y ã mua n i th t t Furnisys

tr c ây

(D) Ông ã thi t k l i trang web c a Furnisys

163 Khi nào lô hàng s n?

(A) Tru c ngày 1/10 (B) Tr c ngày 3/10 (C) Tr c ngày 5/10 (D) Tr c ngày 7/10

Questions 164-167 refer to the following memo

Dow Chemical To: All staff

From: Robert Allen

Date: May 2

Subject: May 15-19

Dow Chemical would like to thank all of you on the

occasion of our 25th anniversary Everything we

nave achieved since our inception would not have

been possible without your dedication and hard

work In recognition of your valuable contributions

to the company’s continuing success, we would like

to invite you to participate in the following events,

which we are putting together not only for our own

benefit but also for that of the community 164Please

mark the following dates and activities

DATE EVENT LOCATION TIME

Monday,

May 15 Thanksgiving Ceremony 8th Floor

10:00 A.M to 12:00 P.M

Tuesday,

May 16

Dow Chemical Photo Exhibit Opening

Lobby

10:00 A.M to 11:00 A.M

Wednesday,

May 17 Tree-Planting Ceremony Maple Hills

07:00 A.M to 10: 00 A.M

Thursday,

May 18 Tournament Bowling

Metro Bowling Center

03:00 P.M to 05:00 P.M

165 Friday,

May 19 Anniversary Dinner Adabco Hotel

07:00 P.M to 11:00 P.M

Valued clients, government personalities, and media

representatives have been invited to our

Thanksgiving ceremony We would like to request

that everyone come in semi-formal or smart casual

attire Please wear your company IDs

166T-shirts for those who are participating in the

bowling tournament will be available on May 10

167You may call Chester Carlson at extension 846

Hóa ch t Dow Kính g i: Toàn th nhân viên

T : Robert Allen Ngày: 2/5

Ch : 15-19/5 Hóa ch t Dow xin c m n t t c các b n nhân d p

k ni m 25 n m c a chúng tôi T t c m i th chúng tôi t c k t khi thành l p s không th

có c n u không có s c ng hi n và làm vi c

ch m ch c a b n ghi nh n nh ng óng góp quý báu c a b n cho s thành công c a công ty, chúng tôi mu n m i b n tham gia vào các s ki n sau ây, chúng tôi s cùng nhau không ch vì l i ích c a chúng tôi mà còn vì c ng ng Vui lòng chú ý các ngày và ho t ng sau ây

NGÀY S KI N A I M TH I

GIAN

Th Hai, ngày 15/5 L T n T ng 8

10 gi sáng n

12 gi

tr a

Th Ba, ngày 16/5

Khai m c tri n lãm nh hóa

ch t Dow S nh

10 gi sáng n

11 gi

tr a

Th T , ngày 17/5 L tr ng cây i Maple

7 gi

n 10

gi sáng

Th N m, ngày 18/5 Gi i u Bowling

Trung tâm Metro Bowling

3 gi

n 5

gi chi u

Th Sáu, ngày 19/5 k ni m B a t i Khách s n Adabco

7 gi

n 11

gi t i

Nh ng khách hàng, quan ch c chính ph , và i

di n truy n thông áng quý ã c m i n l T

n c a chúng tôi Chúng tôi mu n yêu c u t t c

CHUYÊN LUY N THI TOEIC

to specify your T-shirt size Those who are not

playing are encouraged to go there to show support

for respective departments

I look forward to your active participation in these

events This is a milestone that we should celebrate

together as a company Again, thank you and

b ph n t ng ng

Tôi mong i s tham gia tích c c c a b n trong các

s ki n này ây là m t c t m c mà chúng ta nên n

m ng cùng nhau nh m t công ty M t l n n a, c m

n và chúc m ng t t c m i ng i!

Robert Allen, Giám c nhân s Hóa ch t Dow

164 What is the purpose of this memo?

(A) To inform the staff of activities

(B) To announce the opening of a new facility

(C) To invite the staff to a movie premier

(D) To encourage the staff to work

165 What special event will be held on May 19?

(A) A sports competition

(A) By meeting him at the Metro Bowling Center

(B) By seeing him in his office

(C) By sending him an e-mail

(D) By giving him a call

(A) M t cu c thi th thao (B) M t b a ti c t i (C) L khai m c (D) M t s ki n tr ng cây

166 Vào ngày nào nh ng ng i ch i bowling có

th nh n áo phông?

(A) 10/5 (B) 17/5 (C) 18/5 (D) 19/5

167 Nhân viên c yêu c u liên h Chester Carlson nh th nào?

(A) B ng cách g p anh y t i Trung tâm Bowling Metro

(B) B ng cách g p anh ta trong v n phòng c a mình (C) B ng cách g i cho anh y m t e-mail

(D) B ng cách g i cho anh y

Questions 168-171 refer to the following notice

For the attention of all academic staff members:

After meeting with the university board and

teachers’ union, we have decided to make tentative

changes to the teaching schedules of all lecturers,

and we request your cooperation during this period

— [1] — 168All academic staff members in the

faculty of humanities now need to complete a

40-hour workweek, which includes 16-18 standard

teaching hours, preparing for classes and doing

administrative tasks — [2] — These hours should

take place from Monday to Friday from 9:00 A.M

until 5:00 P.M., but individual times can vary

depending on the activity required

169/171Please complete one of the forms below and

indicate your preference for teaching hours and

additional activities — [3] — We can then assign

timetables and increase productivity by creating an

overall university schedule We will evaluate the

new system at the end of the second semester next

year — [4] — 170Further details are available in

the final report, which will be e-mailed to all staff

gi ng d y c a t t c các gi ng viên và chúng tôi yêu

c u s h p tác c a quý th y cô trong giai o n này

— [1] — T t c các cán b gi ng d y trong khoa nhân v n hi n c n hoàn thành m t tu n làm vi c 40

gi , bao g m 16-18 gi gi ng d y tiêu chu n, chu n

b cho các l p h c và th c hi n các nhi m v hành chính — [2] — Nh ng gi này nên di n ra t Th Hai n Th Sáu, t 9 gi sáng n 5 gi chi u,

nh ng th i gian c a t ng ng i có th thay i tùy thu c vào ho t ng c yêu c u

Vui lòng hoàn thành m t trong các m u d i ây và cho bi t gi d y và các ho t ng b sung mong

mu n c a th y cô — [3] — Sau ó chúng ta có th

ch nh th i gian bi u và t ng n ng su t b ng cách

t o l ch trình i h c t ng th Chúng tôi s ánh giá

h th ng m i vào cu i h c k th hai n m t i

— [4] — Thông tin chi ti t có s n trong báo cáo

cu i cùng, s c g i qua email cho t t c nhân viên vào ngày 9/6

Giáo s John McGonagall Phó Ch t ch

168 What is happening at the university?

(A) Lecturers should work a specific number of

hours per week

(B) Lecturers must teach 16 hours per week

(C) Lecturers will be paid a different rate

for overtime

(D) Lecturers must work fewer days per week

169 What are the university staff asked to do?

(A) To indicate a preference for meals

(B) To fill out the form

(C) To create a timetable

(D) To send the final report

170 How can lecturers obiain additional

information?

(A) By accessing the website

(B) By receiving an email

(C) By contacting the administrator

(D) By referring to the university brochure

171 In which of the positions marked [1], [2], [3],

and [4] does the following sentence best belong?

170 Làm th nào các gi ng viên có th b sung thông tin?

(A) B ng cách truy c p trang web (B) B ng cách nh n email (C) B ng cách liên h v i qu n tr viên (D) B ng cách tham kh o tài li u i h c

171 Trong các v trí c ánh d u [1], [2], [3] và [4] câu sau ây thu c v v trí nào t t nh t?

CHUYÊN LUY N THI TOEIC

“Please also mark your availability outside standard

Questions 172-175 refer to the following online chat discussion

Angela Viceroy [10:40 A.M.]

I need to inform you all that the time of the meeting

tomorrow has been changed from 1:00 to 2:00.P.M

Ms Packer from Denver Consulting has called to let

me know that she cannot make it until then

Peter Costa [10:47 A.M]

I have a morning meeting with a customer, so that

actually works better for me because it means I will

also be able to get some lunch Thanks for letting

me know

Angela Viceroy [10:48 A.M.]

Okay, good to know Thanks Is the new time good

for you David?

David Tolley [10:54 A.M.]

I took the train up to the Littleton plant this

morning There is a technical glitch on the

production line that I need to deal with right away

David Tolley [10:57 A.M.]

172/173I was about to tell you that it looks like I

will need to stay overnight as the production

manager is off today, and I need to speak to her

I will not be able to leave until late tomorrow

morning, so I think I will not be able to get there

until 2.30 P M

Peter Costa [10:58 A.M.]

174If I can push the meeting back to 3:00 P M.,

would that be okay?

David Tolley [11:00 A.M]

Yes, that’s good for me

Angela Viceroy [11:01 A.M.]

That sounds like a workable plan I will give Ms

Packer a call and check if she can make that time

175If it works, I will book the conference room for

3: 00 P M

Angela Viceroy [10 gi 40 sáng]

Tôi c n thông báo cho t t c các b n r ng th i gian

c a cu c h p ngày mai ã c thay i t 1 gi sang 2 gi tr a Cô Packer t Denver Consulting ã

g i cho tôi bi t r ng cô y không th n k p cho

c r i, th t t t khi bi t C m n Th i gian m i

có t t cho b n không David?

David Tolley [10 gi 54 sáng]

Tôi ã i tàu n nhà máy Littleton sáng nay Có

m t tr c tr c k thu t trên dây chuy n s n xu t mà tôi c n ph i gi i quy t ngay l p t c

David Tolley [10 gi 57 sáng]

Tôi chu n b nói v i b n r ng có v nh tôi s c n

l i qua êm vì giám c s n xu t ã ngh hôm nay

và tôi c n nói chuy n v i cô y Tôi s không th r i

i cho n h t sáng mai, vì v y tôi ngh r ng tôi s không th n ó cho t i 2 gi r i tr a

Peter Costa [10 gi 58 sáng]

N u tôi có th y cu c h p xu ng 3 gi chi u, i u

ó có n không?

David Tolley [11 gi tr a]

Vâng, i u ó t t cho tôi

Angela Viceroy [11 gi 01 tr a]

Nghe có v nh m t k ho ch kh thi Tôi s g i cho cô Packer và ki m tra xem cô y có th h p lúc

ó không N u n th a, tôi s t phòng h i ngh vào 3 gi chi u

172 What type of business do the writers probably

(A) Arrange a meeting

(B) Order office supplies

(C) Confer with the manager

(D) Visit a supplier

174 At 11:00 A.M., what does Mr Tolley

mean when he writes, “That’s good for me”?

(A) The fault at the Littleton site has been fixed

(B) He cannot make the suggested time and needs it

to be changed

(C) He does not understand the proposal

(D) He can make the new time

175 What does Ms Viceroy indicate she will do?

(A) E-mailing Ms Packer with some details

(B) Checking if a conference room is available at

(A) M t ngân hàng (B) M t công ty s n xu t (C) M t v n phòng k toán (D) M t khách s n

173 Ông Tolley r t có th s làm gì sáng mai? (A) S p x p m t cu c h p

(B) t hàng v t t v n phòng (C) Trao i v i ng i qu n lý (D) Ghé th m m t nhà cung c p

174 Vào lúc 11 gi tr a, Tolley có ý gì khi anh y

175 Cô Viceroy cho bi t cô s làm gì?

(A) G i email cho bà Packer v i m t s chi ti t (B) Ki m tra n u m t phòng h i ngh có s n lúc 3

gi chi u

(C) Nói chuy n v i ng i giám sát c a cô y phê duy t thay i cu c h p

(D) In m t s gi y t tr c m t cu c h p

Questions 176-180 refer to the following e-mails

To: Customer Service<service@neoappliance.com>

From: Kit Delanski <kdelanski@scoffee.com>

Date: March 18

Subject: Shelving issue

To Whom It May Concern:

180On February 20, I bought the KJI890

commercial refrigerator from an approved

Neoappliance dealer (Please see the attached

invoice.) 177-B/CI have been very pleased with the

refrigerator, especially the built-in water

dispenser and highly accurate temperature

control functionality 176/177-AHowever, one of the

adjustable shelves in the fridge has cracked I am

not sure what caused this as I do not store

particularly heavy items in the refrigerator

Last week, I contacted the dealer from whom I

purchased the appliance to request a replacement

shelf However, I was told that I needed to approach

n ng trong t l nh

Tu n tr c, tôi ã liên h v i i lý mà tôi ã mua thi t b yêu c u m t giá thay th Tuy nhiên, tôi c cho bi t r ng tôi c n ti p c n tr c ti p v i

CHUYÊN LUY N THI TOEIC

you directly for a replacement of this nature

I would appreciate it if you could send me a

replacement shelf to the address provided below

Tôi s ánh giá cao n u b n có th g i cho tôi m t

k thay th n a ch c cung c p d i ây

C m n tr c

B Delanski

88 ng 62 ph Tây Jamestown, MA 35453 To: Kit Delanski <kdelanski@scoffee.com>

From: Customer Service

<service@neoappliance.com>

Date: March 22

Subject: Replacement shelves

Dear Mr Delanski,

Please accept my apologies for the issue you

experienced with your refrigerator shelf While

problems such as this are very rare, the shelves

occasionally crack 179I have arranged to send you

a replacement shelf together with three

additional shelves in case you experience further

issues The shelves will be shipped tomorrow via

Parcel Quick by next-day delivery service at no cost

to you You should receive the shelves on

Wednesday

If you experience any further issues with your

appliance, please contact me directly 180I would

like to take this opportunity to remind you that

we only accept returns up to three months after

the purchase date Replacements for any damaged

appliances or parts are covered by the 12-month

warranty

As a token of our appreciation for you being a

valued customer, I have enclosed a coupon that can

be used for 15% off any of the products listed in our

online store at www.hotpush.com/store We look

forward to serving you again in the future

ph i v i k t l nh c a b n Trong khi các v n

nh th này là r t hi m, các k ôi khi b n t Tôi ã

s p x p g i cho b n m t k thay th cùng v i ba

k b sung trong tr ng h p b n g p ph i các v n khác Các k s c v n chuy n vào ngày mai qua Parcel Quick b i d ch v giao hàng vào ngày hôm sau mà không m t phí B n s nh n c các

k vào th T

N u b n g p b t k v n nào khác v i thi t b c a mình, vui lòng liên h tr c ti p v i tôi Tôi mu n nhân c h i này nh c nh b n r ng chúng tôi ch

ch p nh n tr l i t i a ba tháng sau ngày mua

Nh ng món thay th cho b t k thi t b ho c b

ph n b h h ng c b o hành 12 tháng

Nh m t s ánh giá cao c a chúng tôi v vi c b n

là m t khách hàng quý giá, tôi ã ính kèm m t phi u gi m giá có th c s d ng gi m giá 15% cho b t k s n ph m nào c li t kê trong c a

www.hotpush.com/store Chúng tôi mong c

ph c v b n m t l n n a trong t ng lai

Trân tr ng, James Finn

Tr ng phòng d ch v khách hàng Neoappliance Limited

176 Why did the customer write to the product

manufacturer?

(A) The product was not working properly

(B) The product was missing some accessories

(C) The product had a damaged part

(D) The product did not meet her expectations

177 Which of the following is NOT a feature of

the product?

(A) Adjustable shelves

(B) Temperature control functionality

(C) A built-in water dispenser

(D) A high-speed ice maker

178 In the first e-mail, the word “approach” in

paragraph 2, line 3, is closest in meaning to

(A) A partial refund

(B) A referral to a repair agent

(C) Some replacement parts

(D) S n ph m không áp ng mong i c a cô y

177 i u nào sau ây KHÔNG ph i là m t tính

n ng c a s n ph m?

(A) K có th i u ch nh (B) Ch c n ng ki m soát nhi t (C) M t b phân ph i n c tích h p (D) M t máy làm á t c cao

178 Trong e-mail u tiên, t "ti p c n" trong o n

2, dòng 3, có ngh a g n nh t v i (A) liên l c

(B) th m (C) phê duy t (D) yêu c u

179 i lý d ch v khách hàng ã cung c p nh ng

gì cho khách hàng?

(A) Hoàn l i m t ph n (B) Gi i thi u n m t i lý s a ch a (C) M t s b ph n thay th

(D) M t t l nh m i

180 Tr c ngày nào khách hàng nên yêu c u hoàn

l i ti n?

(A) 18/3 (B) 20/2 (C) 22/3 (D) 20/5

CHUYÊN LUY N THI TOEIC

Questions 181-185 refer to the following notice and form

HELP NEEDED!

The Jasper Public Library will be hosting its annual

book fair from June 3 to 6 to raise funds for regional

reading programs 181We are looking for

volunteers in the following areas:

· June 3 We need people to help set up tables,

booths, and books in our parking area at 7:30

A.M The work should only take about 2 hours

· 183June 3-6 We need people to help at the cash

desk on all days of the fair The hours are from

10 A.M to 4 P.M

· June 3-6 We need volunteers to assist customers

with selecting books and answer questions they

might have The hours are from 10 A.M to

4.P.M

· 185June 6 We need volunteers to help take

down booths and put away tables and books

from 4 P.M The work should only take about

2 hours

182lf you would like to assist us in any way, please

call (780) 852-3652 and speak with our associate

librarian Sandy Cox or simply ask for a volunteer

form at our front desk! Thanks for your

consideration

Th vi n công c ng Jasper s t ch c h i ch sách hàng n m t ngày 3 n ngày 6/6 gây qu cho các ch ng trình c trong khu v c Chúng tôi ang tìm ki m tình nguy n viên trong các l nh v c sau:

· 3/6 Chúng tôi c n m i ng i giúp thi t l p bàn, gian hàng và sách trong khu v c xe c a chúng tôi lúc 7 gi r i sáng Công vi c ch m t kho ng 2 gi

· 3-6/6 Chúng tôi c n m i ng i giúp t i qu y thu ngân trong t t c các ngày di n ra h i ch

gi chi u Công vi c ch nên m t kho ng 2 gi

N u b n mu n giúp chúng tôi b ng m i cách, xin vui lòng g i (780) 852-3652 và nói chuy n v i nhân viên th vi n Sandy Cox c a chúng tôi ho c ch c n yêu c u m t hình th c tình nguy n t i qu y l tân

Jasper, AB E-MAIL mm3847@canada com

NOTES AND AVAILABILITY:

I would like to volunteer at the library’s upcoming

book fair 183/184I’ve worked as a sales clerk

before, so I would be happy to help out at the

cash desk 183However, I have a dental

appointment on the third day of the event, so I

will not be available on that date 185In addition,

my husband Jack said he could probably help

out in the evening on the last day of the book fair

Th viên công c ng Jasper

GHI CHÚ VÀ TH I GIAN LÀM VI C:

Tôi mu n làm tình nguy n viên t i h i ch sách s p

t i c a th vi n Tôi ã t ng làm nhân viên bán hàng tr c ây, vì v y tôi r t s n lòng giúp t i

qu y thu ngân Tuy nhiên, tôi có m t cu c h n nha

s vào ngày th ba c a s ki n, vì v y tôi s không

có m t vào ngày ó Ngoài ra, ch ng tôi Jack nói

r ng anh y có th giúp vào bu i t i vào ngày

cu i cùng c a h i ch sách

181 Why was the notice written?

(A) To request donations of books

(B) To ask for volunteers for an event

(C) To promote a public facility

(D) To announce a program of events

182 Who is Sandy Cox?

(A) A volunteer at the book fair

(B) A member of the library staff

(C) A representative of a charity organization

(D) A well-known author

183 On which date will Ms McDowell NOT

volunteer at the fair?

(A) June 3

(B) June 4

(C) June 5

(D) June 6

184 What is suggested about Ms McDowell?

(A) She has participated in the book fair before

(B) She would like to make a donation

(C) She has previous experience in sales

(D) She lives close to the Jasper Public Library

185 What will Jack most likely do for the event?

(A) Help set up tables

(B) Work at the cash desk

(C) Assist event visitors

(D) Put items away

181 T i sao thông báo c vi t?

(A) yêu c u quyên góp sách (B) yêu c u tình nguy n viên cho m t s ki n (C) qu ng bá m t c s công c ng

(D) thông báo m t ch ng trình c a s ki n

182 Sandy Cox là ai?

(A) M t tình nguy n viên t i h i ch sách (B) M t thành viên c a nhân viên th vi n (C) M t i di n c a m t t ch c t thi n (D) M t tác gi n i ti ng

183 Cô McDowell KHÔNG làm tình nguy n viên

t i h i ch vào ngày nào?

(A) 3/6 (B) 4/6 (C) 5/6 (D) 6/6

(D) Cô y s ng g n th vi n công c ng Jasper

185 Jack r t có th s làm gì cho s ki n này? (A) Tr giúp thi t l p b ng

(B) Làm vi c t i qu y thu ngân (C) H tr khách tham d s ki n (D) D n d p các m t hàngQuestions 186-190 refer to the following notice, e-mail, and article

CONSTRUCTION NOTICE

Jamaica Bay Resort will shortly commence the

development of a new outdoor entertainment area

190The work will start at the end of November

and will be completed by mid-January in the

following year

186During this period, we will also be renovating

the pool area

Although the hotel will remain open, the following

guestrooms will not be available during the dates

listed below:

Silver Rooms: November 25 – November 30

188Gold Rooms: December 1 – December 5

Diamond Rooms: December 5 – December 20

Platinum Rooms: January 1 – January 10

THÔNG BÁO XÂY D NG Jamaica Bay Resort s s m b t u phát tri n m t khu gi i trí ngoài tr i m i

Công vi c s b t u vào cu i tháng 11 và s hoàn thành vào gi a tháng 1 n m sau

Trong th i gian này, chúng tôi c ng s c i t o khu

CHUYÊN LUY N THI TOEIC

We would like to thank our guests in advance for

their patience during the renovation period All

guests who stay at the hotel between November and

January will be provided with rooms at a

Dear Sir or Madam:

188I am visiting Jamaica at the beginning of

December and would like to book a room at the

Jamaica Bay Resort from December 6 to

December 18 I usually stay in a Diamond Room

because I like to have a beach view However, if one

of these rooms is not available, I would like to book

a Gold Room

187Could you please inform me what rooms you

have available and make a booking under the

name of Dean Jones if you are able to meet my

request? Please confirm by e-mail

Tôi s n th m Jamaica vào u tháng 12 và mu n

t phòng t i Jamaica Bay Resort t ngày 6 n ngày 18/12 Tôi th ng trong phòng kim c ng vì tôi thích ng m c nh bãi bi n Tuy nhiên, n u m t trong nh ng phòng này không có s n, tôi mu n t phòng vàng

Ông/Bà có th vui lòng thông báo cho tôi nh ng phòng có s n và t phòng d i tên c a Dean Jones

n u có th áp ng yêu c u c a tôi? Vui lòng xác

nh n qua e-mail

Trân tr ng, Dean Jones New Improved Jamaica Bay Hotel Attracts

More Guests Ocho Rios – 189-AThe Jamaica Bay Resort, one of

the oldest hotels in Jamaica, opened a new

outdoor entertainment facility last month The

15,000-square-foot-area includes an additional

bar, a restaurant, and a BBQ area

190Although the construction of the new facility

ended one month later than initially scheduled,

the hotel has wasted no time attracting new guests

189-BAccording to Donna Tuson, Jamaica Bay’s

general manager, the resort has been filled to

capacity during the past month However, during

the construction period, bookings were

significantly down

“The end of the year is usually a very busy time for

Jamaica Bay,” she said “However, during the

construction period, we were forced to close many

rooms due to their proximity to the construction

189-DNow that the work has finished, Jamaica Bay

has a lot more to offer guests, and we have seen

record levels of bookings!”’

Khách s n Jamaica Bay c i ti n m i thu hút

Thêm khách Ocho Rios – Khu ngh d ng Jamaica Bay, m t trong nh ng khách s n lâu i nh t Jamaica, ã khai tr ng m t c s gi i trí ngoài tr i m i vào tháng tr c Khu v c r ng 15.000 foot vuông bao

g m m t quán bar b sung, m t nhà hàng và khu

v c BBQ

M c dù vi c xây d ng c s m i k t thúc mu n h n

m t tháng so v i d ki n ban u, khách s n ã không lãng phí th i gian thu hút khách m i Theo Donna Tuson, t ng giám c Jamaica Bay, khu ngh

d ng ã c l p y công su t trong tháng qua Tuy nhiên, trong th i gian xây d ng, l ng t phòng ã gi m áng k

Cô nói, “Cu i n m th ng là kho ng th i gian r t

b n r n i v i Jamaica Bay Tuy nhiên, trong th i gian xây d ng, chúng tôi bu c ph i óng c a nhi u phòng do chúng g n khu v c thi công Bây gi công

vi c ã hoàn thành, Jamaica Bay có nhi u th h n

n a cung c p cho khách, và chúng tôi ã th y

m c t phòng k l c!”

186 What is mentioned in the notice?

(A) Some meetings will be taking place at the hotel

(B) Construction work has started

(C) Some of the construction dates may be revised

(D) The pool area will be renovated

187 What does Mr Jones request?

(A) Further details about the hotel facilities

(B) Confirmation of a reservation

(C) A reduced room rate

(D) Accommodations for three nights

188 What is probably true about Mr Jones?

(A) He wants to see the new entertainment area

(B) He is an interior designer

(C) He could reserve a Gold Room

(D) He intended to travel to Jamaica for

(C) It was temporarily closed

(D) It is busier than after the renovation

190 When was the construction at the resort

(C) M t s ngày xây d ng có th c s a i (D) Khu v c h b i s c c i t o

187 Ông Jones yêu c u gì?

(A) Thông tin chi ti t v các c s khách s n (B) Xác nh n t phòng

(C) Gi m giá phòng (D) Ch trong ba êm

188 i u gì có th úng v ông Jones?

(A) Anh y mu n xem khu v c gi i trí m i

(B) Ông là m t nhà thi t k n i th t

(C) Anh ta có th t tr c m t phòng vàng (D) Anh d nh i du l ch n Jamaica v i

Questions 191-195 refer to the following e-mail, advertisement, and coupon

To: James Allan

From: Sarah Morgan

Date: September 23

Subject: Ad Pricing

Dear Mr Allan,

191Regarding your request for corporate

advertising space on the Springfield Echo Web

page, having looked at your ad text, I believe the

longer version would be the most suitable for our

site The large leaderboard ad is 970x90 pixels and

occupies the full width of the page 192If you'd still

prefer to use the shorter text, our 468 x60 banner

costs $127 for the standard 28 days 192/193The

larger version, which is located at the top of the

page just below the site header, costs $240 for the

same period We recently discontinued the $199

six-week skyscraper ad option

Kính g i: James Allan

T : Sarah Morgan Ngày: 23 tháng 9

Ch : Giá qu ng cáo Kính g i ông Allan,

V yêu c u c a ông v không gian qu ng cáo c a công ty trên trang web Springfield Echo, sau khi ã xem v n b n qu ng cáo c a ông, tôi tin r ng phiên

b n dài h n s phù h p nh t cho trang web c a chúng tôi Qu ng cáo kh l n là 970x90 pixel và chi m toàn b chi u r ng c a trang N u ông v n thích s d ng v n b n ng n h n, bi u ng 468 x60

c a chúng tôi có giá 127 ô la cho 28 ngày tiêu chu n Phiên b n l n h n, n m u trang ngay bên

d i tiêu trang web, có giá 240 ô la cho cùng

k G n ây chúng tôi ã ng ng tùy ch n qu ng cáo

t i tòa nhà ch c tr i v i giá 199 ô la cho 6 tu n

CHUYÊN LUY N THI TOEIC

If you’re happy to go with the large leaderboard, I

can issue the advertising contract today Please call

qu ng cáo ngay hơm nay Vui lịng g i cho tơi theo

s 401-2221 ho c g i email cho tơi theo a ch s.morgan@springfieldecho.org

Trân tr ng, Sarah Morgan

B ph n ti p th , Springfield Echo Large Leaderboard Sample Ad

No one makes pizza like Fabrizio!

My chefs and I have provided Springfield with

authentic Italian pizzas for the past 25 years!

194-DWe use traditional clay ovens to bake our

pizzas and garlic bread so that they can always

have the true taste of Naples

Visit our restaurant at the Coronation Street

intersection, call us at 388-1010, or visit

fabriziospizzeria.com to place your order

194-BFirst-time customers get a free 7-inch deep

pan pizza worth $6.99 when they order any of

our large thin-crust specials for $18.99

Ask any of our restaurant staff members for a

loyalty card, and we'll stamp it every time you eat at

Fabrizio’s Once you get six stamps, you'll get a free

large pizza!

Fabrizie’s Pizzeria 388-1010

Experience the true Napolitano flavor with our

oven-baked mozzarella cheese pizzas

Qu ng cáo m u kh l n Khơng ai làm pizza nh Fabrizio!

u b p c a tơi và tơi ã cung c p cho Springfield

nh ng chi c pizza Ý chính hi u trong 25 n m qua! Chúng tơi s d ng lị t sét truy n th ng n ng bánh pizza và bánh mì t i c a chúng tơi chúng luơn cĩ th cĩ h ng v th c s c a Napoli

Ghé th m nhà hàng c a chúng tơi t i ngã t ng Coronation, g i cho chúng tơi theo s 388-1010

ho c truy c p fabriziospizzeria.com t hàng

Nh ng khách hàng u tiên nh n c m t chi c bánh pizza sâu 7 inch mi n phí tr giá 6.99 ơ la khi

h t mua b t k s n ph m c bi t nào cĩ l p v

m ng l n c a chúng tơi v i giá 18.99 ơ la

H i b t k nhân viên nhà hàng nào c a chúng tơi

nh n th khách hàng thân thi t và chúng tơi s ĩng

d u m i khi b n n t i Fabriziói Khi b n nh n

c sáu d u, b n s nh n c m t chi c bánh pizza l n mi n phí!

194-CThis coupon is valid for any

large thin-crust special with a

green salad This offer runs until

11:59 P.M on December 31 of

this year

To use it, simply enter the code above into the

coupon box when you order your pizza online

First-time customers get a free 7-inch deep

pan pizza!

Fabrizio’s Pizzeria

PHI U QUÀ T NG

GI M GIÁ 5 Ơ LA MÃ: 553napoli Phi u gi m giá này cĩ giá tr cho b t k l p v

m ng c bi t nào v i mĩn salad xanh u ãi này kéo dài n 11 gi 59 t i vào ngày 31/12 n m nay

s d ng nĩ, ch c n nh p mã trên vào ơ phi u

gi m giá khi b n t bánh pizza tr c tuy n

Khách hàng l n u nh n c bánh pizza cĩ sâu

7 inch mi n phí!

Ti m bánh pizza c a Pabrizie

191 What most likely is Mr Allan’s job?

(A) Freelance journalist

(B) Business owner

(C) Journalist at the Springfield Echo

(D) Ad salesman

192 How long will the larger advertisement appear

on the Springfield Echo Web site?

(A) One week

(B) Three weeks

(C) Four weeks

(D) Six weeks

193 How much does the Springfield Echo charge to

publish a sample ad?

(A) $127

(B) $199

(C) $240

(D) $254

194 What does Fabrizio’s Pizzeria NOT sell?

(A) Oven baked pasta

192 Qu ng cáo l n h n s xu t hi n trên trang web Springfield Echo trong bao lâu?

(A) M t tu n (B) Ba tu n (C) B n tu n (D) Sáu tu n

193 Springfield Echo tính phí bao nhiêu phát hành m t qu ng cáo m u?

(A) 127 ô la (B) 199 ô la (C) 240 ô la (D) 254 ô la

194 Ti m bánh pizza c a Fabrizio không bán gì? (A) Mì ng b lò

(B) Pizza có l p v m ng (C) Salad

(D) Bánh mì

195 Trong phi u gi m giá, t “kéo dài” có ngh a là dòng 3 có ngh a g n nh t v i

(A) ch y ua (B) kéo dài (C) hi n th (D) ch yQuestions 196-200 refer to the following product information, review, and response

Lumin Telecom X-4550 Smartphone

196-A/DThis bestselling device is easy to use for

Web browsing, downloading apps, talking,

texting, and performing many other activities

The phone’s most valuable feature is its capability

to establish secure wireless connections even in

remote locations

196-BThe device is only compatible with Lumin

Telecom hardware, including chargers, power

cords, and batteries

200The included 4-year product warranty covers

all internal components It does NOT include

external surface damage, normal wear and tear, or

damage from dropping the device

i n tho i thông minh Lumin Telecom X-4550 Thi t b bán ch y nh t này d s d ng duy t Web, t i xu ng ng d ng, nói chuy n, nh n tin và

th c hi n nhi u ho t ng khác Tính n ng có giá tr

nh t c a i n tho i là kh n ng thi t l p các k t n i không dây ngay c các a i m xa

Thi t b ch t ng thích v i ph n c ng Lumin Telecom, bao g m b s c, dây ngu n,

và pin

B o hành s n ph m 4 n m bao g m t t c các thành

ph n n i b Nó KHÔNG bao g m h h ng b m t bên ngoài, hao mòn thông th ng ho c h h ng do

r i thi t b

CHUYÊN LUY N THI TOEIC

Customer Review

Product: X-4550 Smartphone

Customer: Johnson Morgan

This phone is basically good in most respects The

design is not elegant enough, and the price is a little

high, 198but it consistently gets excellent reception

as advertised I’m quite happy with it

My disappointment centers around the screen, It is

too easily scratched Following two weeks of use, I

took it back to a Lumin Telecom store, but the

customer service representative only cited the

warranty information I think the company should

reevaluate the true meaning of “ordinary wear

qu ng cáo Tôi r t hài lòng v i nó

S th t v ng c a tôi xoay quanh màn hình, Nó quá

d b tr y x c Sau hai tu n s d ng, tôi ã a nó

tr l i c a hàng Lumin Telecom, nh ng i di n

d ch v khách hàng ch trích d n thông tin b o hành Tôi ngh công ty nên ánh giá l i ý ngh a th c s

c a hao mòn thông th ng

Customer Review

Product: X-4550 Smartphone

Customer: Johnson Morgan

Response from: Lumin Telecom Customer Service

Thank you for your review Your feedback means a

lot to us 199Unfortunately, our 4-year warranty

clearly excludes surface wear Your report on the

customer service representative’s response

showed that he acted properly If you do choose to

replace your phone, we recommend our X-8000

model Its screen is more scratch resistant that your

current model We also suggest enrolling in our

Platinum Care Program 200This would extend your

internal components warranty for an additional

year The program only costs $175 We want to be

sure you get the very best support for your product

We look forward to your feedback and hope to serve

you effectively for years to come

ánh giá c a khách hàng

S n ph m: i n tho i thông minh X-4550 Khách hàng: Johnson Morgan

Ph n h i t : Ch m sóc khách hàng c a Lumin Telecom

Cám n, vì ph n h i c a b n Ph n h i c a b n có ý ngh a r t l n i v i chúng tôi Th t không may,

b o hành 4 n m c a chúng tôi rõ ràng không bao

g m hao mòn b m t Báo cáo c a b n v ph n h i

c a i di n ch m sóc khách hàng ã cho th y anh

ta hành ng úng n N u b n ch n thay th i n tho i c a mình, chúng tôi khuyên dùng m u X-8000

c a chúng tôi Màn hình c a nó có kh n ng ch ng

tr y x c h n m u hi n t i c a b n Chúng tôi c ng ngh ng ký vào Ch ng trình Ch m sóc B ch kim c a chúng tôi i u này s m r ng b o hành các thành ph n bên trong máy c a b n thêm m t

n m Ch ng trình ch có giá 175 ô la Chúng tôi

197 In the online review, the word “respects” in

paragraph 1, line 1, is closest in meaning to

197 Trong bài ánh giá tr c tuy n, t "khía c nh" trong o n 1, dòng 1, có ngh a g n nh t v i (A) d oán

(B) s truy n d n (C) khía c nh (D) khuôn m u

198 What does Mr Morgan especially like about

his mobile phone?

(A) Its connectivity

(A) How to avoid scratches

(B) The need for program enrollment

(C) The coverage of a device

(D) The warranty period

200 What is the extended warranty period?

(C) Thi t k c a nó (D) Kh n ng t ng thích c a nó

199 i di n d ch v khách hàng nói v i u gì? (A) Cách tránh tr y x c

(B) Nhu c u ng ký ch ng trình (C) Ph m vi b o hi m c a thi t b (D) Th i h n b o hành

200 Th i h n b o hành m r ng là bao lâu? (A) 3 n m

(B) 4 n m (C) 5 n m (D) 6 n m

Đ 2

Questions 147-148 refer to the following form

Laundry Dry Cleaning Pressing

Please leave it by the door for pickup at 9:00 A.M

or dial 0342

Please mark the service required

Laundry Dry Cleaning Pressing Express Service

148For express same-day service,

An extra $5 per item will be added to your

i v i d ch v chuy n phát nhanh trong ngày, Thêm 5 ô la cho m i m c s c thêm vào t ng

Khách s n Times Square New York

147 Where would this form be found?

(A) At a laundromat

(B) At a hardware store

(C) At a post office

(D) In a hotel room

148 What is implied on the form?

(A) Laundry service is only available on weekdays

(B) Having a dress pressed will cost extra

(C) Room service is available 24 hours a day

(D) There is an extra charge for the

express service

147 M u phi u này s c tìm th y âu? (A) T i ti m gi t là

(B) T i m t c a hàng ph n c ng (C) T i m t b u i n

CHUYÊN LUY N THI TOEIC

Questions 149-150 refer to the following news report

announced that it will lay off 200 employees in an

effort to get the company out of the financial trouble

it has been facing for the past few months 149-B/DA

spokesman for the company added that its offices

in Mumbai, London, New York, and Tokyo will

also be closed due to low productivity in those

places 149-DFurther, factories in Shanghai and

Beijing will be restructured to achieve

cost-saving objectives This implies a 10-percent

reduction of the company’s workforce Offices in

Mumbai and London will be shut down at the end of

this year, and the rest will be closed in the first

quarter of next year

“While the cost-saving measures are an inevitable

decision to stay competitive, 150Wilmer Electronic

is committed to helping those affected,” said

James Hawkins, the president of Wilmer

Electronics 150Selected employees may be

transferred to a different department or factory,

and the company will assist the rest in searching

for new job opportunities in the job market

Vào ngày 1/12, Wilmer Electronics tuyên b s sa

th i 200 nhân viên trong n l c a công ty thoát

kh i r c r i tài chính mà h ang ph i i m t trong vài tháng qua M t phát ngôn viên c a công ty nói thêm r ng các v n phòng c a h Mumbai, London, New York và Tokyo c ng s b óng c a

do n ng su t th p nh ng n i ó H n n a, các nhà máy Th ng H i và B c Kinh s c c c u l i

t c các m c tiêu ti t ki m chi phí i u này

ng ý vi c gi m 10% l c l ng lao ng c a công

ty Các v n phòng Mumbai và London s ng ng

ho t ng vào cu i n m nay và ph n còn l i s óng

c a trong quý u tiên c a n m t i

“Trong khi các bi n pháp ti t ki m chi phí là m t quy t nh không th tránh kh i duy trì tính c nh tranh, Wilmer Electronic cam k t giúp nh ng

ng i b nh h ng,” James Hawkins, ch t ch c a Wilmer Electronics cho bi t Nhân viên c ch n

có th c chuy n n m t b ph n ho c nhà máy khác, và công ty s h tr ph n còn l i trong vi c tìm ki m c h i vi c làm m i trong th tr ng

vi c làm

149 What is NOT true about Wilmer according to

the report?

(A) Hundreds of workers will lose their jobs

(B) Several branch offices will be closed

(C) Some plants will be shut down

(D) The company has offices worldwide

150 What will the company do for those affected by

the news?

(A) Help them find new jobs

(B) Provide special severance packages

(C) Place them in a job-training program

(D) Provide company housing

149 i u gì KHÔNG úng v Wilmer theo báo cáo?

(A) Hàng tr m công nhân s m t vi c

(B) M t s v n phòng chi nhánh s b óng c a (C) M t s nhà máy s ng ng ho t ng

(D) Công ty có v n phòng trên toàn th gi i

150 Công ty s làm gì cho nh ng ng i b nh

h ng b i tin t c?

(A) Giúp h tìm vi c làm m i (B) Cung c p các gói thôi vi c c bi t (C) a h vào m t ch ng trình ào t o ngh (D) Cung c p nhà công ty

Questions 151-152 refer to the following letter

152TD Bank December 17

151This is to advise you that we have completed

our review of your recent application for a

homeowner’s mortgage and have approved it for a

total loan amount of up to $175,000 The initial

terms of the mortgage are 5 years at an annual fixed

interest rate of 5.7% 152You will soon be contacted

by Megan Byrd, who will set up an appointment

with you so that you can sign the final papers

We thank you for your interest in working with our

Mortgage Department, and we look forward to a

long and mutually beneficial relationship For

additional information regarding the terms of your

mortgage, please do not hesitate to contact me at

830 i l 10 SW Calgary, AB T2R 0A9 Ông Wong thân m n:

H s th ch p

Lá th này là thông báo cho ông r ng chúng tôi

ã hoàn thành vi c xem xét n ng ký g n ây

c a ông th ch p c n nhà và ã ch p thu n cho

t ng s ti n vay lên t i 175,000 ô la Các i u kho n th ch p ban u là 5 n m v i lãi su t c nh hàng n m là 5.7% Ông s s m c liên l c b i Megan Byrd, ng i s thi t l p m t cu c h n v i ông ông có th ký vào các gi y t cu i cùng Chúng tôi c m n ông ã quan tâm n vi c h p tác

v i b ph n th ch p c a chúng tôi và chúng tôi mong mu n m i quan h cùng có l i và lâu dài

bi t thêm thông tin v các i u kho n th ch p c a ông, xin ng ng n ng i liên h v i tôi theo s 403-269-2420

Trân tr ng, Susan West Chuyên viên cao c p, B ph n cho ch nhà vay ti n

151 What is the purpose of the letter?

(A) To announce a business loan policy

(B) To ask about a homeowner’s mortgage

(C) To reschedule a sales meeting

(D) To notify a client of the status of

an application

152 Where most likely does Ms Byrd work?

(A) At a job placement agency

c a m t t n

152 Cô Byrd có kh n ng làm vi c âu?

(A) T i m t trung tâm gi i thi u vi c làm (B) T i m t công ty qu ng cáo

(C) T i m t t ch c tài chính (D) T i m t công ty b t ng s n

CHUYÊN LUY N THI TOEIC

Questions 153-154 refer to the following text message chain

Eric Ching [2:34 P.M.]

Where are you, Mr Draper?

-

Eric Ching [2:38 P.M.]

153I cleared passport control 30 minutes ago and

collected my luggage, but I cannot see you

anywhere Please let me know where you are

-

Tom Draper [2:39 P.M.]

Please accept my apologies, I was stuck in traffic

and have just arrived I am in the elevator on my

way up now Are you at the agreed-upon

meeting place?

-

Eric Ching [2:41 P.M.]

Okay, no problem I am at the meeting place now

But how will I know who you are?

-

Tom Draper [2:43 P.M.]

I am wearing a black coat and carrying a brown

leather bag 154Don’t worry if we are a little late

for the conference call; I am leading it!

Tôi ã v t qua khu ki m soát h chi u 30 phút

tr c và l y hành lý c a mình, nh ng tôi không th

th y anh b t c âu Xin vui lòng cho tôi bi t anh ang âu

- Tom Draper [2 gi 39 tr a]

Cho tôi xin l i, tôi ã b k t xe và v a m i n Tôi ang trong thang máy trên ng lên ó bây gi Anh có ang n i g p g ã th a thu n không? - Eric Ching [2 gi 41 tr a]

n mà, không có v n gì Tôi ang n i g p g bây gi Nh ng làm sao tôi bi t anh là ai?

- Tom Draper [2 gi 43 tr a]

Tôi ang m c m t chi c áo khoác màu en và mang

m t cái túi da màu nâu ng lo l ng n u chúng ta

tr m t chút cho cu c g i h i ngh ; Tôi s ch trì

cu c g i!

- Eric Ching [2 gi 44 tr a]

154 At 2:44 P.M., what does Mr Ching mean when

he writes, “Sure thing”?

(A) He knows where Mr Draper is

(B) He doesn’t have to worry about being late

(C) He is holding a brown leather bag

(D) He is sure they will not be late for the meeting

153 Ông Ching ang âu?

(A) T i m t trung tâm mua s m (B) T i m t sân bay

(C) G n m t công viên (D) T i nhà c a ông y

154 Vào lúc 2 gi 44 tr a, ông Ching có ý gì khi ông vi t, “D nhiên r i”?

(A) Ông y bi t ông Draper ang âu

(B) Ông y không ph i lo l ng v vi c b tr (C) Ông y ang c m m t chi c túi da màu nâu (D) Ông y ch c ch n r ng h s không b tr

cu c h p

Questions 155-157 refer to the following letter

Finance Weekly April 30

Don Braid

709 Honey Creek Dr

New York, NY 10028

Dear Mr Braid,

Don’t miss any issues of Finance Weekly! 155Please

note that your subscription expires on May 31 If

you renew your subscription before that date, you

will receive a copy of Modern Finance, the latest

book by financial expert Kim Bolan

156Enclosed is the renewal application you need

to complete and mail back to us As you already

know, Finance Weekly provides readers with a

thorough analysis of the most significant news in

business and finance 157We hope that you have

been satisfied with our timely reports, the

investment tips from Bill Kaufmann, and the

humorous columns of Eric Volmers

Kèm theo là m u n gia h n ông c n hoàn thành và

g i l i cho chúng tôi Nh ông ã bi t, Tu n báo Tài chính cung c p cho c gi m t phân tích k l ng

v nh ng tin t c quan tr ng nh t trong kinh doanh

và tài chính Chúng tôi hy v ng r ng ông ã hài lòng

v i các báo cáo k p th i c a chúng tôi, các m o u

t t Bill Kaufmann và các c t báo hài h c c a Eric Volmers

Trân tr ng, Sam Cooper

Qu n lý phát hành báo Tài li u ính kèm

155 Why was the letter written?

(A) To give a reminder

(B) To introduce a new editor

(C) To promote a book regularly

(D) To offer a job

156 What is Mr Braid requested to do?

(A) Make suggestions about an article

(B) Send back a renewal form

(C) Buy a copy of a book

(D) Place an advertisement in a magazine

157 What is suggested about Mr Kaufmann?

(A) He is a well-known editor

(B) He contributes to a magazine regularly

(C) He is in charge of the magazine’s circulation

(D) He usually contacts subscribers himself

155 T i sao b c th c vi t?

(A) nh c nh (B) gi i thi u m t biên t p viên m i (C) qu ng bá m t cu n sách th ng xuyên (D) m i làm m t công vi c

156 Ông Braid c yêu c u làm gì?

(A) a ra g i ý v m t bài vi t (B) G i l i m t m u n xin gia h n (C) Mua m t b n sao c a m t cu n sách (D) t m t qu ng cáo trên m t t p chí

157 i u gì c suy ra v ông Kaufmann?

(A) Ông là m t biên t p viên n i ti ng

CHUYÊN LUY N THI TOEIC

Questions 158-160 refer to the following e-mail

To: James Newton

From: Bill Gyles

Due to circumstances beyond our control, we have

been unable to complete the final delivery phase of

the wharf retaining wall under the contract

— [1] — 158All work has been completed except

for the installation of the anchors, which have

not yet been received from the manufacturer

These are expected to arrive within two weeks, and

we plan to install them as soon as we receive them

In the meantime, we are experiencing a serious cash

flow problem, which is affecting our ability to

complete a number of our other contracts, including

the access road extension project (VHP-0820)

— [2] — As you know, any delay in the completion

of the access road will have a negative impact on

other Phase 2 contracts

160We therefore request that you immediately

release payment for the above-noted wharf

retaining wall contract, subject to a 10%

holdback to be payable upon completion of the

anchors — [3] —

159Accordingly, please find attached an invoice

for the payment of $67,000 for contract

VHC- 0754

If you have any questions, please contact me

immediately at 250-298-6877 — [4] —

On behalf of our entire company, I thank you in

advance for your cooperation

Ch : Yêu c u thanh toán nhanh – H p ng VHP-0754

T p ính kèm: Hóa n.pdf Ông James thân m n:

Do nh ng tình hu ng n m ngoài t m ki m soát c a chúng tôi, chúng tôi ã không th hoàn thành giai

o n giao hàng cu i cùng c a t ng ch n c u c ng theo h p ng — [1] — T t c các công vi c ã

c hoàn thành ngo i tr vi c l p t các neo ch a

c nh n t nhà s n xu t Chúng d ki n s n trong vòng hai tu n và chúng tôi d nh l p t chúng ngay khi nh n c

Trong khi ó, chúng tôi ang g p v n nghiêm

tr ng v dòng ti n, i u này nh h ng n kh

n ng hoàn thành m t s h p ng khác c a chúng tôi, bao g m c d án m r ng ng vào (VHP-0820) — [2] — Nh ông ã bi t, b t k s ch m

tr nào trong vi c hoàn thành ng truy c p s có tác ng tiêu c c n các h p ng giai o n

2 khác

Do ó, chúng tôi yêu c u ông gi i ngân ngay kho n thanh toán cho h p ng gi l i c u c ng c l u ý trên, ph i ch u m c phí gi l i 10% ph i tr sau khi hoàn thành các neo — [3] —

Theo ó, vui lòng tìm hóa n ính kèm thanh toán 67,000 ô la cho h p ng VHC- 0754

N u ông có b t k câu h i nào, xin vui lòng liên h

v i tôi ngay theo s 250-298-6877 — [4] — Thay m t toàn b công ty chúng tôi, tôi c m n s

h p tác c a ông

Trân tr ng, Bill Gyles

Qu n lý h p ng Công ty xây d ng Kinetic

158 Why has the installation of the anchors been

delayed?

(A) The Kinetic Construction Company is currently

understaffed

(B) A shipment has not arrived yet

(C) The weather has been unfavorable

(D) The anchors are too big to install

159 What was sent with the e-mail?

(A) An application form

(B) A financial document

(C) A cost estimate

(D) A list of contracts

160 In which of the positions marked [1], [2], [3],

and [4] does the following sentence best belong?

“That arrangement will protect you while solving

the problems caused by our current cash flow

158 T i sao vi c l p t các neo b trì hoãn?

(A) Công ty xây d ng Kinetic hi n ang b thi u nhân s

160 Trong các v trí c ánh d u [1], [2], [3] và [4] câu sau ây thu c v v trí nào t t nh t?

“Th a thu n ó s b o v b n trong khi gi i quy t các v n gây ra b i nh ng khó kh n dòng ti n

group providing travelers with unique experiences

in the Northern Territory Our tailored tours offer

amazing insights into the history of the land while

exploring stunning Uluru-Kata Tjuta National Park

161We are currently looking for an experienced

tour operator to join our team of professionals

You will be highly energetic with a strong sense of

adventure and a sound knowledge of the area A

high level of communication, time management, and

probiem-solving skills are a must

Responsibilities:

· Driving guests from accommodations to the tour

site and back

· Preparing food and beverages in accordance

with company guidelines

· Guiding guests through the national park

· Providing engaging and informative eco-focused

guiding

H ng d n viên du l ch Escape Travel là m t nhóm du l ch sinh thái t ng

o t gi i th ng cung c p cho du khách nh ng tr i nghi m c áo Lãnh th phía B c Các tour du

l ch c thi t k riêng c a chúng tôi cung c p

nh ng hi u bi t tuy t v i v l ch s c a vùng t trong khi khám phá Công viên Qu c gia Uluru-Kata Tjuta tuy t p

Chúng tôi hi n ang tìm ki m m t nhà i u hành tour có kinh nghi m tham gia i ng các chuyên gia c a chúng tôi B n s r t sung s c v i c m giác phiêu l u m nh m và ki n th c âm thanh v khu

v c này M t kh n ng cao v giao ti p, qu n lý th i gian và k n ng gi i quy t v n là i u b t bu c Trách nhi m:

· Ch khách t ch n a i m du l ch và quay l i

· Chu n b th c n và u ng theo h ng d n

c a công ty

· H ng d n khách qua công viên qu c gia

· Cung c p h ng d n t p trung vào h sinh thái

h p d n và b ích

CHUYÊN LUY N THI TOEIC

Requirements:

· 162-BA minimum of 2 years’ experience in a

comparable role

· Excellent communication skills

· Passion for the outdoors

· Interest in an ability to interpret ecosystems and

cultural history

· A high level of customer service and 162-Dthe

ability to build rapport

· 162-AA current driver’s license

163This is a rewarding position based in one of

Australia’s most picturesque locations If you

love the environment as much as you love people,

then we want to hear from you Send your résumé

and cover letter to Harrison Mooney at

161 What is the purpose of the advertisement?

(A) To announce a new promotion

(B) To list new flight destinations

(C) To introduce a revised policy

(D) To publicize a job opening

162 What is NOT one of the requirements?

(A) A driver’s license

(B) More than two years’ experience

(C) Experience in advertising

(D) The ability to establish relationships

163 Where will the successful candidate

162 i u gì KHÔNG ph i là m t trong nh ng yêu c u?

(A) Gi y phép lái xe (B) H n hai n m kinh nghi m (C) Kinh nghi m trong ngành qu ng cáo (D) Kh n ng thi t l p m i quan h

163 ng viên trúng tuy n s có th làm vi c âu? (A) Canada

(B) Úc (C) Trung Qu c (D) New ZealandQuestions 164-167 refer to the following article

BINH DUONG, VIETNAM, FEBRUARY 20

— Atlantic Travel Goods Co intends to move its

manufacturing facility to Binh Duong province

in Vietnam — [1] — 164It will be investing $8

billion to set up its new bag manufacturing plant

The project is expected to create 2,000 new jobs

for the province

Leading bag companies that are exporting bags

made in China are starting to show interest in

getting bags from Vietnam 165The new project is

the first investment made by the well-known bag

company in Vietnam The company operates a

production facility in China but plans to make the

Vietnamese plant its main production facility once it

Các công ty túi hàng u ang xu t kh u túi s n

xu t t i Trung Qu c ang b t u th hi n s quan tâm n vi c nh n túi t Vi t Nam D án m i là kho n u t u tiên c th c hi n b i công ty

s n xu t túi n i ti ng t i Vi t Nam Công ty i u hành m t c s s n xu t t i Trung Qu c nh ng có

k ho ch bi n nhà máy Vi t Nam thành c s s n

xu t chính sau khi c thành l p — [2] —

is set up — [2] —

166According to the company’s CEO, Richard

Coleman, the new facility will be highly

advantageous to the company, given the presence

of skilled workers in bag and leather production

— [3] — He also revealed that the latest bag

designs will be produced at the site

167Lan Kiet; head of the Bag and Footwear

Association in Binh Duong, said that its members

are optimistic about this venture

— [4] — Operations at the new production facility

are scheduled to start in October

Theo Giám c i u hành c a công ty, Richard Coleman, c s m i s có l i th cao cho công ty,

v i s có m t c a các công nhân lành ngh trong ngành s n xu t túi và da — [3] — Ông c ng ti t l

r ng các thi t k túi m i nh t s c s n xu t t i

Vi t Nam

Lân Ki t; ng i ng u Hi p h i Túi và Giày dép

t i Bình D ng, cho bi t các thành viên c a công ty

r t l c quan v liên doanh này

— [4] — Ho t ng t i c s s n xu t m i d ki n

s b t u vào tháng M i

164 What is stated about the new plant?

(A) It will be larger than the company's plant

in China

(B) It will be operational in March

(C) It will provide new jobs for 2,000 people

(D) It will manufacture a wide variety of shoes

165 What is indicated about Atlantic Travel

Goods Co.?

(A) It will export leather footwear to China

(B) It will be investing in Vietnam for the

first time

(C) It will sell bags made in Vietnam in February

(D) It will be managed by local citizens

166 According to the article, why is Binh Duong a

good manufacturing site for the company?

(A) The community has experienced workers

(B) It offers significant incentives to foreign

companies

(C) It already has an established distribution

network for bags

(D) Major bag companies are relocating their

operations to the province

167 In which of the positions marked [1], [2], [3],

and [4] does the following sentence best belong?

“This means new jobs for local residents as well as

numerous business opportunities for the province.”

165 Nh ng gì c ch ra v Du l ch i Tây

D ng Công ty hàng hóa?

(A) Nó s xu t kh u giày da sang Trung Qu c (B) Nó s c u t vào Vi t Nam l n u tiên (C) Nó s bán túi s n xu t t i Vi t Nam vào tháng 2 (D) Nó s c qu n lý b i công dân a ph ng

166 Theo bài báo, t i sao Bình D ng là n i s n

xu t t t cho công ty?

(A) C ng ng này có nh ng ng i lao ng có kinh nghi m

(B) Nó cung c p u ãi áng k cho các công ty

n c ngoài

(C) Nó ã có m t m ng l i phân ph i thành l p cho túi

(D) Các công ty túi l n ang chuy n ho t ng c a

h n t nh

167 Trong các v trí c ánh d u [1], [2], [3] và [4] câu sau ây thu c v v trí nào t t nh t?

“ i u này có ngh a là vi c làm m i cho c dân a

ph ng c ng nh nhi u c h i kinh doanh cho t nh.”

(A) [1]

(B) [2]

(C) [3]

(D) [4]

CHUYÊN LUY N THI TOEIC

Questions 168-171 refer to the following information

Paper Industry Regulations: Manager Guidelines

Smithson Paper Co

Overview: All operations managers have full

responsibility for managing their facilities and for

ensuring operations are fully compliant with the

legal guidelines detailed below

Regulations: The national and international

regulations pertaining to the safety, production, and

transportation of materials are issued and modified

by the relevant authorities on a regular basis Details

of all new and updated regulations are distributed to

the production managers

— [1] — These employees are responsible for

reviewing all updates, regardiess of the extent of the

impact they have on the operation

INSPECTIONS

169Inspectors are legally permitted to visit any

production facilities without prior notice Such

inspectors may be from the Ministries of Health,

Labor, or Manufacturing All operations and

production managers have to provide the inspectors

with the requested information and ensure they are

satisfied with our production practices — [2] —

PRODUCTION LINE CHANGES

171Sometimes changes to regulations require us to

cease producing a certain brand or product

— [3] — It will normally be done within 24 hours

of receiving news of the new regulations

TRAINING SESSIONS

Managers are required to complete quarterly online

training sessions — [4] — 170Those who are

unable to watch the live sessions due to work

duties can do so later from our video archive

Quy nh ngành gi y: H ng d n qu n lý

Công ty gi y Smithson

T ng quan: T t c các nhà qu n lý ho t ng có trách nhi m hoàn toàn trong vi c qu n lý các c s

c a h và m b o nh ng ho t ng tuân th y các nguyên t c pháp lý chi ti t d i ây

Các quy nh: Các quy nh qu c gia và qu c t liên quan n an toàn, s n xu t và v n chuy n v t

li u c ban hành và s a i b i các c quan có liên quan th ng xuyên Chi ti t c a t t c các quy

s s n xu t nào mà không c n thông báo tr c Thanh tra nh v y có th n t B Y t , Lao ng

ho c S n xu t T t c các ho t ng và qu n lý s n

xu t ph i cung c p cho các thanh tra viên thông tin

c yêu c u và m b o h hài lòng v i th c ti n

s n xu t c a chúng tôi — [2] —

ôi khi nh ng thay i i v i quy nh yêu c u chúng tôi ng ng s n xu t m t th ng hi u ho c s n

ph m nh t nh — [3] — Nó th ng s c th c

hi n trong vòng 24 gi k t khi nh n c tin t c

v các quy nh m i

CÁC BU I ÀO T O Các nhà qu n lý c yêu c u hoàn thành các bu i

ào t o tr c tuy n hàng quý — [4] — Nh ng

ng i không th xem các phiên tr c ti p do nhi m

v công vi c có th th c hi n sau ó t kho l u tr video c a chúng tôi

168 The word “modified” in paragraph 2, line 3, is

169 According to the information, who may visit

the facilities without advance notice?

(A) Facility inspectors

(B) Overseas customers

(C) Cleaning personnel

(D) The chief executive officer

168 T ng “s a i” trong o n 2, dòng 3, có ngh a g n nh t v i

(A) l p ráp (B) s a i (C) quy nh (D) d ch

169 Theo thông tin, ai có th n th m các c s

mà không c n thông báo tr c?

(A) Thanh tra c s (B) Khách hàng n c ngoài (C) Nhân viên v sinh (D) Giám c i u hành

170 What is suggested about the training sessions?

(A) They are stored in video archives

(B) They take place twice a year

(C) They are created to train new managers

(D) They are held at the company headquarters

171 In which of the positions marked [1], [2], [3],

and [4] does the following sentence best belong?

“When this happens, the chief operating officer will

inform the line managers.”

(C) Chúng c t o ra ào t o nh ng ng i qu n

lý m i

(D) Chúng c t ch c t i tr s công ty

171 Trong các v trí c ánh d u [1], [2], [3] và [4] câu sau ây thu c v v trí nào t t nh t?

“Khi i u này x y ra, giám c i u hành s thông báo cho các nhà qu n lý dây chuy n.”

(A) [1]

(B) [2]

(C) [3]

(D) [4]

Questions 172-175 refer to the following online chat discussion

Frank Zapperossi [10:10 A.M.]

172Hello, everyone Can anyone make it into work

early this morning to help me? We just received

a reservation for a group of 12 people at the

last minute

Sussie Parcola [10:15 A.M]

I am on my way, but I am stopping to pick up some

ingredients from the market on the way

Zoe Small [10:35 A.M.]

Sorry, but I just woke up I don’t think I'll be able to

make it before 11 A.M

Paula Vardy [10:45 A.M.]

173It is my day off, but I take it no one else can

make it; I will go in as soon as possible

Sussie Parcola [10:54 A.M.]

Hi, Paula How long wil it take you to get here?

Paula Vardy [10:54 A.M.]

174Not long as I only live around the corner I’m

about 10 minutes away

Sussie Parcola [10:55 A.M]

Great Thank you, Paula Please preheat the oven for

me, and I will get there as soon as I can

Frank Zapperossi [10:57 A.M.]

That’s a relief Thanks, everyone

Frank Zapperossi [10 gi 10 sáng]

Chào m i ng i Ai ó có th i làm s m sáng nay giúp tôi c không? Chúng tôi v a nh n c

t phòng cho m t nhóm 12 ng i vào phút cu i Sussie Parcola [10 gi 15 sáng]

Tôi ang trên ng, nh ng tôi ang d ng l i l y

m t s nguyên li u t ch trên ng

Zoe Small [10 gi 35 sáng]

Xin l i, nh ng tôi v a th c d y Tôi không ngh

r ng tôi s có th n k p tr c 11 gi tr a

Paula Vardy [10 gi 45 sáng]

ó là ngày ngh c a tôi, nh ng tôi cho r ng không

ai có th n c; tôi s n càng s m càng t t

Tuy t quá C m n b n, Paula Hãy làm nóng lò

tr c cho tôi, và tôi s n ó ngay khi tôi có th

CHUYÊN LUY N THI TOEIC

Paula Vardi [10:58 A.M.]

I am nearly there Can you let me know what the

customers ordered?

Frank Zapperossi [10:59 A.M.]

Pizza for most of the group, but there are a few

other orders 175Please come around the back as

the front door is locked I am waiting in

the kitchen

Frank Zapperossi [10 gi 59 sáng]

Pizza cho h u h t c nhóm, nh ng có m t vài n

t hàng khác Hãy i c a sau do c a tr c b khóa Tôi ang i trong b p

172 Where most likely does Mr Zapperossi work?

(A) At a restaurant

(B) In an office

(C) At a sports shop

(D) In a grocery store

173 At 10.45 A.M., what does Ms Vardy mean

when she writes, “I take it no one else can make it”?

(A) She has realized that no one else is available

(B) She can make it only if the other staff members

are unable to get in early

(C) She thinks that she is the only one who has the

skills to help

(D) She is highlighting the lack of space

174 What is suggested about Ms Vardy?

(A) She had other plans that she had to cancel

(B) She lives close to her workplace

(C) She is a supervisor

(D) She has another job

175 What are Mr Zapperossi's instructions to

Ms Vardy?

(A) To wash her hands

(B) To use the back door

(C) To greet the guests when they arrive

(D) To get in touch with the suppliers

172 Ông Zapperossi r t có th làm vi c âu nè? (A) T i m t nhà hàng

(B) Trong m t v n phòng (C) T i m t c a hàng th thao (D) Trong m t c a hàng t p hóa

173 Vào lúc 10 gi 45 sáng, cô Vardy có ý gì khi

cô vi t, “tôi ngh r ng không ai khác có th

174 i u gì c g i ý v cô Vardy?

(A) Cô y ã có k ho ch khác mà cô y ph i

h y b (B) Cô y s ng g n n i làm vi c c a mình

(C) Cô y là m t giám sát viên

A Concert and Art Festival for Children

TALLAHASSEE, FL – 178The yearly concert and

art festival for the benefit of the Children’s

Charity Foundation will begin on Friday, August

25, and end on Sunday, August 27 The event is

intended to raise funds for the foundation’s various

activities to promote awareness regarding children’s

health and education 176The festival will include a

two-day concert by local bands as well as art

exhibits by local artists

M t bu i hòa nh c và ngh thu t cho tr em TALLAHASSEE, FL – L h i ngh thu t và hòa

nh c hàng n m vì l i ích c a T ch c t thi n tr

em s b t u vào th Sáu, ngày 25/8 và k t thúc vào Ch nh t ngày 27/8 S ki n này nh m gây qu cho qu cho các ho t ng khác nhau c a t ch c thúc y nh n th c v s c kh e và giáo d c tr em

L h i s bao g m m t bu i hòa nh c hai ngày c a các ban nh c a ph ng c ng nh tri n lãm ngh thu t c a các ngh s a ph ng

Tickets, which are priced at $15 per person, are sold

at the main office of the charity foundation They

will also be sold at the entrance gate 177Raffle

prizes, including free trips to Disneyland and the

Safari Zoo for the whole family, will be given

away to ticketholders 178Winners will be

announced at the end of the festival

Various booths, including food, toys and activity

booths, will be found on the festival grounds

Children can try out their artistic skills at the

activity booths Interested vendors may register at

the charity foundation’s office or call Mr Adam

McPherson at (850) 488-4735 or e-mail him at

adam@ccf.org The deadline for registration is on

August 19

The foundation is also in need of event volunteers

179Interested volunteers can fill out an

application form available at the foundation’s

main office They can also apply online at

www.childrencharity.org Volunteers can attend

the event for free

Vé, có giá 15 ô la m i ng i, c bán t i v n phòng chính c a qu t thi n Chúng c ng s c bán t i c ng vào Gi i th ng x s , bao g m các chuy n i mi n phí n Disneyland và Safari Zoo cho c gia ình, s c trao cho các ch s h u vé

Ng i chi n th ng s c công b vào cu i l h i Các gian hàng khác nhau, bao g m th c ph m,

ch i và gian hàng ho t ng, s c tìm th y trong khuôn viên l h i Tr em có th th các k n ng ngh thu t c a mình t i các gian hàng ho t ng

Nh ng ng i bán d o quan tâm có th ng ký t i

v n phòng qu t thi n ho c g i cho ông Adam McPherson theo s (850) 488-4735 ho c g i e-mail cho ông t i a ch adam@ccf.org H n chót ng

Volunteer Registration Form

August Concert and Arts Festival

Monday, July 31 General Instructions:

Please provide your contact details and other

requested information below The deadline for the

submission of the form is on Thursday, August 17

Once we receive your application form, you will be

given a ticket confirmation along with your

volunteer number Please bring the ticket

confirmation and your volunteer number to

180Please specify your preferred mode of

communication: By phone o By e-mail

Please indicate which volunteer tasks you prefer:

- Tên: Francis Dickerson

Ngày: 17/8

a ch : ng Armor , thành ph Kansas E-mail: dickerson@sc.net

i n tho i: 816-474-5543 Vui lòng ghi rõ ph ng th c liên l c a thích c a

b n: þ B ng i n tho i o Qua e-mail Vui lòng cho bi t nh ng nhi m v tình nguy n nào b n thích:

o Ghi danh/Bán vé

þ Gian hàng thông tin s ki n

o L p t/Thu d n

o Th t

CHUYÊN LUY N THI TOEIC

176 What is suggested about the event?

(A) It was launched for senior citizens

(B) It will showcase performances by local

entertainers

(C) It is held every two years

(D) It will last until the end of the month

177 What must participants do to have a chance to

win raffle prizes?

(A) Buy a ticket to the event

(B) Purchase an item from any booth

(C) Give a solo concert in front of the audience

(D) Go to one of the activity booths

178 When will the raffle prizes be distributed?

(A) On August 17

(B) On August 19

(C) On August 25

(D) On August 27

179 What is indicated about the volunteers?

(A) They all need to mail event brochures

(B) They will receive discounted tickets

(C) They need to register by August 25

(D) They can register online

180 What is suggested about Mr Dickerson?

(A) He actively promotes children's rights

(B) He will be working at the ticket booth

(C) He applied to be a volunteer for the first time

(D) He prefers to be reached over the phone

(D) i n m t trong các gian hàng ho t ng

178 Khi nào gi i th ng x s s c phân ph i? (A) Vào ngày 17/8

(B) Vào ngày 19/8 (C) vào ngày 25/8 (D) Vào ngày 27/8

179 Nh ng gì c ch ra v các tình nguy n viên? (A) T t c h c n g i tài li u qu ng cáo s ki n (B) H s nh n c vé gi m giá

Thanks for getting in touch about the availability of

seminars at the Chorley Convention Center on

September 15 We currently have the following

t i Trung tâm H i ngh Chorley vào ngày 15/9 Hi n

t i chúng tôi có các phiên sau: