1620 professional practice assignment 1 fpt greenwich (Merit)

Điểm của bài asm còn tùy thuộc vào người chấm. Chỉ cần paraphase bài này là có thể pass. 1 trong nhưng tool paraphase mình recommend là quillbot.The submission is in the form of 1 document.● You must use the Times font with 12pt size, turn on page numbering; set line spacing to 1.3 andmargins to be as follows: left = 1.25cm, right = 1cm, top = 1cm, bottom = 1cm. Citation andreferences must follow the Harvard referencing style.

ASSIGNMENT 1 FRONT SHEET Qualification BTEC Level 5 HND Diploma in Computing

Unit number and title Unit 3: Professional Practice

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Table of Contents

A INTRODUCTION 4

B DEMONSTRATE, USING DIFFERENT COMMUNICATION STYLES AND FORMAT, THAT YOU CAN EFFECTIVELY DESIGN AND DELIVER A TRANING EVENT FOR A GIVEN TARGET AUDIENCE (P1) 4

I Definition and the importance of communication skill 4

II Verbal communication 5

III Non-verbal communication 5

IV Communication in my group 6

C DEMONSTRATE THAT YOU HAVE USED EFFECTIVE TIME MANAGEMENT SKILLS IN PLANNING AN EVENT (P2) 6 I Definition and the importance of time management skill 6

II Planning a training event (group work) 7

D DEMONSTRATE THE USE OF DIFFERENT PROBLEM-SOLVING TECHNIQUES IN THE DESIGN AND DELIVERY OF AN EVENT (P3) 17

I Definition and the importance of problem solving 17

II Some techniques and tools for the problem solving 18

III Problems and solutions in the training event 20

E DEMONSTRATE THAT CRITICAL REASONING HAS BEEN APPLIED TO A GIVEN SOLUTION (P4) 21

I Definition and the importance of critical reasoning 21

II Apply to a given solution 22

F PERFORMANCE EVALUATION 23

I Team member’s roles (4 members) 23

II My contribution 25

G CONCLUSION 25

H CRITICAL EVALUATION 25

Importance of communication skill:

Good communication is an crucial element in reaching productivity and maintaining sturdy working relationships in the least stages of a company Employers who put in time and energy into returning clear lines of communication will speedily create trust among employees, resulting in increases in productivity, output and morale normally Meanwhile, employees who communicate efficiently with colleagues, managers and clients are usually valuable assets to an organization and it's a skill which might commonly set people except for their competition when applying for jobs (BEQIRI, 2017) The workplace is that the commonest place for miscommunication, and it must have severe aftermaths

on your career Therefore, as a specialist, you need to crave to own brilliant communication skills Here are some specific benefits to prove how important communication skills are:

• doing all of your job well Good communication skills have an instantaneous influence on how nicely you perform

• Develop yourself as a pacesetter within the workplace which is able to deliver in chances to advance and promote

• Build good associations and companionship with all of your fellow employees

• Naturally, command respect from your colleagues and even your bosses

• Improved visual communication

• Zero to minimal career stress as you may be doing well

Poor communication within the workplace will unavoidably cause unmotivated staff that may also start

to question their personal self belief within their capabilities and inevitably in the organisation The significance of strong communication runs deep inside a business

II Verbal communication

Verbal communication is that the act of sharing information between individuals by the utilization of language Any interaction that produces use of spoken words is taken into account as verbal communication Verbal communication concludes spoken communication as an oral mean and written or language as non oral means (BEQIRI, 2017)

Examples of good verbal communication:

• Using approving sounds and words like “uh-huh,” “got you,” “I understand,” “for sure,” “I see,”

and “yes” to precise understanding

• Requesting feedback when working in team

• Stating your needs, desires, or feelings without criticizing or disapproving

• Speaking calmly even when you’re anxious or furious

• Being open-hearted and open-minded to encourage others’ sharing

The tip to own great verbal communication is successfully combining confidence, respectfulness, modesty and non-verbal communication with it

III Non-verbal communication

Non-verbal communication allows communicators to use gestures, behaviors or visual communication to deliver opinions or ideas rather than using voice communication or written communication Non-verbal communication consists of visual communication, gestures, behaviors, tone of voice, facial expression, eye contact and then on (BEQIRI, 2017)

Examples of good non-verbal communication:

• Avoid viewing the clock, your phone, or revealing the other hints of disinterest

• Rotate eye contact with other speakers or audiences in group interviewing or interacting situations

• Wait until the person is finished reproval respond

• Listen carefully, don't interrupt and show that you simply have an interest within the topic

• target the conversation and remember to not bring distractions into your way of interacting

The tip to possess natural non-verbal communication isn't to indicate any disinterest while communicating, don't let your visual communication show your inconfidence and take a look at to be calm

in any situation

IV Communication in my group

In my group, we communicate with one another by using Google Meet and Messenger We couldn't have face to face conversation thanks to the geographical distance of every member within the group Therefore, we used Google Meet to call one another When working with one another, we use communication skills like verbal communication, writing and graphic to permit others absorb information more properly and rapidly because of the nice communication skills of every member, my group has been successfully understood each other’s ideas and complete the tasks easily and quickly

 We select the words to convey, the way we are saying them

 We listen to one another idea, respect it but if it's something get wrong, we wait until this one done speaking

 Giving questions is often takes place in our conversation or meeting, because we wish to reflect and clarify opinions of this one who are speaking

 Utilizing images or graphic to support speaking is that the great way sometime be used during my group meeting

C DEMONSTRATE THAT YOU HAVE USED EFFECTIVE TIME MANAGEMENT SKILLS IN PLANNING AN EVENT (P2)

I Definition and the importance of time management skill

Definition:

Time management is the ability to use your time productively and efficiently You could also think of it as the art of having time to do everything that you need, without feeling stressed about it It sounds simple, but it is much harder in practice This page explains some of the principles behind good time management (Bettes, 2021)

Importance of time management skill

The importance of it slow management comes all the way all the way down to what proportion it impacts your personal and career Time management is organizing your day so as that you just discover the simplest use for every second Excellent time management allows you to create a healthy and balance in

your working progress and home life the results of failed time management include missing deadlines, living with extreme stress and unsucessful career

It helps you waste less time, and avoid more friction and problems Properly managing time includes making a to-do list, allocating time to every item from your to-do list, then scheduling those tasks on your calendar By doing so, you’ll now not be indecisive about what you have got to try to to next, and whether you’ll should finish everything you would like to (Bettes, 2021)

In other words, those that are good at time management are good at elderly and doing things they're also, however, better at prioritising, and dealing out what really needs doing and then discarding the opposite things

II Planning a training event (group work)

1 Name of the Training program: “Make it easy when working”

2 Goals of the Training program: The training program will improve the new employees some soft skills when working in company and provide them acknowledges about designing and building a website and technologies applied in web development

3 Participants: New employees

o Speech by team leader

o Preliminary introduce about Web full stack by leader

o Workshop Introduce the requirements of full stack include:

 Introduce and the need of PHP Framework

 Introduce and the need of Good knowledge of HTML, CSS (experience in SASS, LESS is a big plus)

 Introduce and the need of Experience with JavaScript and GIT

 Speaking the importance of familiar with Webserver (Apache or Nginx…), database (MySQL or MSSQL…), RESTful API or SOAP

 Team dynamics

Location

Company headquarter (Hoan Kiem, Ha

Noi)

Start Time – End

Time

Introduction to web Front-ent

 Guest speaker speaking about experience in field

Location

Tuesday 11/02/2021

(7:00-17:00)

 Topic 1: Sharing experiences and mistakes that guests encountered in pursuing the full-stack path and the need of English skills

 Topic 2: Human Resources needs of the full-stack field and potential of this field in future

 Demonstrate and show tutorial of Design front-ent process

 Demonstrate the step-by step tutorial of skills needed

Introduction to web Back-ent

 Demonstrate and show tutorial of building back-ent process

 8:30-9:30: Demonstrate the step-by step tutorial of skills needed to build back-end

 9:30-10:30: Demonstrate visual tutorial with actual building back-end and the use of JS

 16:00-16:30 Showing the actual back-end structure in website of start-up company

 In depth explanation about building back-end and experience with JS&PHP framwork

 Explanation the importance of English in field

Location

Company headquarter (Hoan Kiem, Ha

Practice with web development

 Team building activities

 Coaching session program

 A speech of manager to close event

Location Compan

y headquarter (Hoan Kiem, Ha Noi)

Table 1: Agenda

7 WBS:

Figure 1: Group activity brain storming session

8 GANTT chart: (time frame to prepare for the event)

9 Estimated Budget:

Figure 2: Budget of the event

10 PowerPoint Slides for session:

Problem-solving skills will facilitate your pinpoint problems in your workplace and effectively solve them

in an exceedingly timely fashion it's among the foremost important skills employers are trying to find in applicants today Individuals with problem-solving skills are often self-reliant and can identify an underlying workplace issue and implement an efficient solution (Chevallier, 2016)

Importance of problem solving:

Strong problem solving skills allow you to be critical in your vocation, not just in your personal life Employers also consider common problem solving as essential to the sustainability of their companies within the current fast-changing global economy for workers, problem solving is used to build realistic and innovative solutions and to demonstrate employers independence and initiative Efficient problem solving skills allow employees to look at issues, determine the severity of the problem and evaluate the impact of other solutions Workplace training geared toward improving problem-solving skills encourages employees to figure with co-workers, clients, partners and suppliers more effectively so as to unravel problems in a very constructive way, qualified participants learn to use available resources Besides that,

by seeing a difficulty from an expert, not personal, point of view, they practice achieving consensus Participants are trained for organizational scenarios by training games, including brainstorming exercises and online business simulations (Chevallier, 2016)

 Make the impossible possible Knowledge alone isn't the key to solving problems but rather, complimenting it with systematic problem solving approaches makesthe difference This helps individuals and organizations overcome perilous challenges

 causes you to a stand out People are trained to try and do the same old they need acquired skills and knowledge in what they are doing However, people can hardly solve problems once they are unexpected or unprecedented ones If you become a daily convergent thinker at your workplace, you're easily noticed, recognized, and appreciated

 Increased confidence regardless of where you're employed or what your profession is, having the ability to unravel problems will boost your confidence level Because you're sure of your ability to resolve problems, you don’t spend time worrying about what you'll do if a problem should arise

II Some techniques and tools for the problem solving

1 Trial and error

Trial and error technique is largely a process of learning from repeated trials and errors which get into the way of finishing something until success While the trial and error approach affords you numerous chances

to search out an answer, it’s not meant to help you learn why something works a particular way the answer is that the most vital factor then, in this problem solving method keep one's eyes off from this method if your situation has too many options, because it won’t be feasible to check every single solution Trial and error is best for situations that give you copious amounts of your time and safety to seek out an answer It’s definitely not a technique for locating the best—or even all—the solutions In order to own this system up your sleeve, it's encourageous to do solving the matter over and yet again Soonly you may frame your mind of adjusting the thanks to gradually solve the matter

2 Fishbone diagrams

Fishbone diagrams are a usual method for problem solving, since they seem rather like the skeleton of a fish until they're complete

Dynamic fishbone diagrams facilitate your to guage the potential root causes of an issue that may branch faraway from either side of a spinal line connected to the pinnacle With fishbone diagrams tool, it can let you:

• Define a spread of potential explanations for a current problem

• Investigate any alternative by splitting it into sub-causes

• See the relations between contributing factors

3 Mind map

Written notes, mind maps are built so you'll be able to physically organize and rearrange your brains so that you'll be able to experiment with thoughts, conceptual ideas and techniques within the same way because the brain (Chevallier, 2016)

To continue with one definition that expands further exhaustive makes it easier to resolve problems with mind maps:

 Explain with less time for unknown problems or procedures

 Share and discuss new ideas

 Enhance group awareness which will contribute to more successful solutions Mind maps are a robust method to resolve issues since they're built to supply the pliability to come up with solutions There are three means of mind maps which are common and effortlessly comprehensible:

 Mental maps: helps you to be told about the roots of a workplace problem and what can occur in a collaborative digital space

 Idea maps: will facilitate your plan and coordinate your chaotic thinking process across a good variety

of colours and pictures

 Concept maps: are one in every of the simplest ways to create your thoughts around a possible idea, since they help you to construct integrated, visual representations of abstract concepts Since those three styles of mind maps have slightly the identical purpose, which helps people summarize documents and improve creativity or flexibility in studying and researching

Mind mapping has many potential applications to clinical education, and may be adapted to several situations It is used as a teaching resource, as an aid to preparing and reviewing lectures, and the technique allows notes to be written and reviewed quickly, and most significantly enables information to

be easily updated Mind mapping may be employed in many situations including problem‐based learning,