FIRST STEPS IN BUSINESS ENGLISH

• What you should know at the end of this unitCe ar trebui să ştiţi după parcurgerea unităţii: the English alphabet alfabetul limbii engleze, the present tense of the verb to be prezentu

UNIVERSITATEA CREŞTINĂ “DIMITRIE CANTEMIR”

FACULTATEA DE MANAGEMENT TURISTIC ŞI COMERCIAL

FIRST STEPS IN BUSINESS ENGLISH

TIMIŞOARA 2009

Mulţumim doamnei conf dr Mariana Popa

CONŢINUT

I PREZENTAREA MANUALULUI DE STUDIU INDIVIDUAL 5

1 Generalităţi 5

1.1 Obiect 5

1.2 Obiective principale 5

1.3 Descrierea structurii manualului 5

1.4 Bibliografie generală: 5

Unit 1.1 Introducing Yourself 7

Unit 1.2 Greetings 10

Module 2 14

Unit 2.1 What Time Is It? 15

Unit 2.2 About You 20

Module 3 26

Unit 3.1 At Work 26

Unit 3.2 Company Presentation 32

Unit 3.3 Describing Hotels 39

Unit 3.4 Checking In and Checking Out 44

Module 4 50

Unit 4.1 Eating Out 50

Unit 4.2 Present Activities 55

Unit 4.3 Job Responsibilities 58

Module 5 67

Unit 5.1 Kids in Business 67

Unit 5.2 Inventions 71

Unit 5.3 A Short History of Tourism 79

Module 6 85

Unit 6.1 Future Plans 85

Unit 6.2 Making Money 88

Unit 6.3 Million Dollar Products 93

Module 7 100

THE BUSINESS TRAVELLER; COMPARING HOTELS 100

Unit 7.2 Making and Doing 108

Unit 7.3 Making a Phone Call 111

Module 8 118

A COMPANY’S HISTORY 118

Unit 8.1 Finding Solutions 118

Unit 8.2 Business and the Environment 126

Unit 8.3 Tourism and the Environment 131

Unit 8.4 Marketing and Advertising 136

Module 9 144

Unit 9.1 Products that Fail 144

Unit 9.2 Franchising 150

Unit 9.3 Setting up Your Own Business 155

Module 10 163

Unit 10.1 Revision and Stress 163

Module 11 171

Module 12 174

I PREZENTAREA MANUALULUI DE STUDIU INDIVIDUAL

Obiectivele principale ale manualului de studiu individual sunt următoarele:

- să ofere studenţilor un material practic şi eficient pentru însuşirea şi aprofundarea limbii engleze;

- să îndrume studenţii spre titluri bibliografice semnificative în vederea unor exerciţii suplimentare;

- să instruiască studenţii în a-şi realiza un program propriu de autoînvăţare, prin divizarea materiei pe module şi unităţi;

- să permită studenţilor să realizeze un program propriu de autoevaluare, prin testele concepute în acest sens în cadrul fiecărei unităţi de învăţare

1.3 Descrierea structurii manualului

Manualul are în structura sa următoarele componente:

- ghidul de învăţare în sistem de autoinstruire;

- generalităţi privind prezentarea manualului;

- modulele de studiu, defalcate pe unităţi de învăţare

Manualul începe de la un nivel de „false beginner” (fals începător) şi conduce studentul spre un nivel de „intermediate” (intermediar)

1.4 Bibliografie general ă :

Heinemann Oxford

3 Brieger, N., Sweeney, S., 1998 The Language of Business English, Grammar

and Functions Prentice Hall, London

Exercises Penguin, London

Omegapres Bucureşti

8 Grant, D., McLarty, R., 1995 Business Basics Oxford University Press

9 Hall, E., 1977 The Language of Hotels in English Prentice Hall Regents,

Englewood Cliffs

10 Hall, E., 1978 The Language of Tourism in English Prentice Hall Regents,

Englewood Cliffs

Wesley Longman Ltd., Harlow

12 Hollett, V., 2000 Quick Work- A Short Course in Business English-

pre-intermediate Oxford University Press

15 Lannon, M., Tullis, G., Trappe, T., 1993 Insights into Business Nelson, London

16 Leviţchi, L., Bantaş, A., 1999, Dicţionar Englez- Român, Teora, Bucureşti

17 Leviţchi, L., Preda, I 1992 Gramatica limbii engleze Editura Mondero,

Bucureşti

18 Lodge, P., Wright- Watson Beth, 1998 Accelerate Intermediate Macmillan

Heinemann London

19 Pawlowska, B., Kempinski, Z., 1998 Teste de limba engleza Teora, Bucuresti

20 Pohl, A., 2002 Test Your Professional English Hotel and Catering Penguin

English

22 Seidl, J., 1987 Grammar in Practice Oxford University Press

23 Soars, Liz & John, 1998 Headway- Elementary Oxford University Press

24 Turner, J.F., 2000 Business Grammar and Vocabulary Cornelsen &Oxford

University Press Berlin

Heinemann, Oxford

Module 1

• What you should know at the end of this module (Ce ar trebui să ştiţi după

parcurgerea modulului): - the English alphabet (alfabetul limbii engleze);

- the present tense of the verb to be (prezentul verbului a fi);

- the use of the indefinite article a/an (folosirea articolului nehotărât o/un);

- all the vocabulary included (tot vocabularul inclus)

• What skills you will have at the end of this module (Ce competenţe veţi deţine după parcurgerea modulului): to spell different names, to introduce yourself, to greet, to ask and answer some usual questions (să puteţi spune pe litere diferite cuvinte, să vă prezentaţi altor persoane, să salutaţi, să întrebaţi şi să răspundeţi la diferite întrebări)

Unit 1.1 Introducing Yourself

the topic (prezentarea unor noţiuni de bază de gramatică şi vocabular)

• What you should know at the end of this unit(Ce ar trebui să ştiţi după parcurgerea unităţii): the English alphabet (alfabetul limbii engleze), the present

tense of the verb to be (prezentul verbului a fi);

• What skills you will have at the end of this unit (Ce competenţe veţi deţine după parcurgerea unităţii): to spell different names, to ask and answer some usual questions

• Content of the unit: study time- no more than 3 hours (Conţinutul de idei al unităţii: timp maximal de studiu- 3 ore):

Read aloud the alphabet and answer the question: How do you spell your name? (Citiţi cu

voce tare alfabetul şi răspundeţi la întrebarea de mai sus)

Ex.: How do you spell your name?

I-O-N G-E-O-R-G-E-S-C-U

[aǺ əȚ ǫn ] [dʒi: i: əȚ ǡə dʒi: i: ǫs si: ju:]

2 TO BE – positive form

SHE IS= She’s

IT IS= It’s

(it is used to talk about objects, animals, abstract concepts)

(it se foloseşte pentru a vorbi despre obiecte, animale, concepte abstracte)

Negative form: in order to form the negative the negation not is added to the verb to be

(pentru a obţine forma negativă a verbului a fi, se adaugă negaţia not):

She is not= She isn’t

It is not= It isn’t

Question: in order to form the interrogative the inversion between subject and the verb to

be is needed (pentru a forma o întrebare are loc inversiunea dintre subiect şi verbul a fi):

Is she ?

Is it ?

The verb to be is used in sentences to answer the question “What do you do?” to find out the profession of the interlocutor (verbul a fi se foloseşte pentru a răspunde la întrebarea

“Ce faci, cu ce te ocupi?”):

I am a teacher (Sunt professor/ profesoară.)

I’m not an artist (Nu sunt artist/ artistă.)

I am an actor (Sunt actor.)

I’m a student (Sunt student/studentă.)

You can introduce yourself to another person giving and asking for more information and

using just the verb to be (vă prezentaţi folosind verbul a fi şi puteţi afla mai mule

informaţii cu ajutorul aceluiaşi verb):

este)

(Sunt din România)

What is your address? (Care este adresa ta?) It’s

ani.)

The verb to be is also used to ask about a person’s age Expressing age will be studied in Unit 2.1 (Verbul a fi este folosit şi pentru a exprima vârsta unei persoane Exprimarea

vârstei se va face în Unitatea 2.1)

Questions (întrebări de auto-control)

1 What are the positive forms of the verb to be?

2 What are the negative forms of the verb to be?

3 What are the interrogative forms of the verb to be?

Exercises:

1 Fill in the gaps with the right word (completaţi folosind cuvântul potrivit):

1 Where are … from?

2 Spell the following names using the English alphabet (spuneţi pe litere numele

care urmează folosind alfabetul englezesc):

William Shakespeare, John F Kennedy, Paul McCartney, Jane Stewart, Arnold Schwarzenegger, Vivian Leigh, Paul Munroe, Michael Jackson, Liza Minelli

“Don't introduce me to that man! I want to go on hating him, and I can't hate a man whom I know.” Charles Lamb (1775-1834), British Essayist, Critic

Test 1

Choose the right answer:

1 How old … you?

a address b name c age d student

6 How … you spell your name?

a am b is c are d do

7 Where … she from?

a am b is c are d do

8 She … a teacher

a am not b aren’t c isn’t d are

9 Where … they from?

a am b is c are d do

10 They … from Portugal, they are from France

a am not b aren’t c isn’t d are

Test 2

Answer the following questions (răspundeţi la următoarele întrebări):

1 What’s your name?

2 How do you spell your name?

3 Where are you from?

4 Are you an actor?

5 Are you a businessman?

6 What do you do?

7 What is your address?

8 How old are you?

9 How do you spell ‘Romania’?

10 How do you spell ‘Timisoara’?

Unit 1.2 Greetings

• What you should know at the end of this unit (Ce ar trebui să ştiţi după

parcurgerea unităţii): to use the indefinite article a/an (folosirea articolului nehotărât o/un);

• What abilities /skills you will have at the end of this unit (Ce competenţe veţi deţine după parcurgerea unităţii): to greet, to ask and answer some usual questions

• Content of the unit: study time- no more than 3 hours (Conţinutul de idei al unităţii: timp maximal de studiu- 3 ore):

Here are the usual greetings people use when they meet and when they leave (forme de

salut uzuale):

Good morning!- Bună dimineaţa!

Here are some things people say when they introduce themselves (Câteva formule de prezentare):

Hello I’m Annie (Bună Sunt Annie.)

How do you do!- How do you do!

It’s nice to meet you!- I’m glad to meet you, too (Mă bucur să te cunosc.)

The indefinite article a/an is used with singular nouns ‘A’ is used in front of a

consonant, ‘an’ is used in front of vowel sounds (articolul nehotărât ‘a/an’ se foloseşte cu substantive la singular; se traduce prin ‘o/un’; ‘a’ se foloseşte în faţa consoanele, ‘an’ se foloseşte în faţa vocalelor; ambele pot fi traduse prin ‘o/un’):

Some words begin with a silent ‘h’, so they are preceded by an: hour, honest, heir,

honour (unele cuvinte încep cu ‘h’ mut şi vor fi precedate de ‘an’)

………… waiter 8 You are……… architect 9 She is………… taxi driver

2 Read the following conversations (citiţi următoarele conversaţii):

Annie: Hello I’m Annie

Tina: Hi I’m Tina What do you do, Annie?

Annie: I’m a student at ‘Dimitrie Cantemir’ University And you?

Tina: I’m a tour guide at Dynamic Travel

Annie: Where are you from? Are you English?

Tina: No, I’m not I am from Spain What about you? Are you Romanian?

Annie: Yes, I am I’m from Timişoara

Tina: OK It’s nice to meet you

Annie: I’m glad to meet you, too

Tim: You’re new here, aren’t you? What’s your name?

Jane: Yes It’s my first day My name is Jane Stewart

Tim: I’m Tim Moore How do you do?

Jane: How do you do?

Tim: Let me introduce you to our colleagues

Jane: Thank you

Tim: This is Paul Munroe

Jane: Nice to meet you Mr Munroe

Paul: Please, call me Paul

Jane: Nice to meet you Paul I’m Jane

3 Practise the above conversations using the information from the following

cards:

4 Use real information about you and introduce yourselves to the other students

(folosiţi informaţii reale pentru a vă prezenta celorlalţi studenţi)

5 Use the same names but the following countries and nationalities (folosiţi

următoarele ţări şi naţionalităţi): Spain- Spanish, Ireland- Irish, Hungary- Hungarian, Romania- Romanian, China- Chinese, Portugal- Portuguese, Greece- Greek, Switzerland– Swiss, the United States of America- American, and the Netherlands- Dutch

6 Use the following occupations (folosiţi următoarele ocupaţii): teacher, engineer,

accountant, clerk, chef, waiter, architect, taxi driver

“Greetings, my friends We are all interested in the future, for that is where you and I are going to spend the rest of our lives And remember, my friends, future events such as these will affect you in the future.” Edward D Wood, Jr (1922–1978), U.S director, screenwriter

Writing Task (Temă de reflecţie): Write about you, your nationality, your occupation, etc (scrieţi despre dumneavoastră, ce naţionalitate aveţi, ce ocupaţie aveţi etc.)

Test 1

Choose the right answer:

1 It’s … to meet you

3 I’m

4 She is from

6 do you do? – I’m an architect

7 are you from?

8 What’s your name? – It’s Bellow

9 What’s your name? – It’s Jane

a last b first c new d student

10.Let me you to Paul

Answer the following questions (răspundeţi la următoarele întrebări):

1 What’s your first name?

2 What’s your last name?

3 Where are you from?

4 Are you a travel agent?

5 Are you Japanese?

6 Are you new here?

7 Are you Romanian?

8 Is your friend Hungarian?

9 Where is your friend from?

10 Is your friend a student?

Test 3 (la nivelul modulului)

Choose the right answer:

1 do you do? – I’m a flight attendant

2 are you from?

3 … is your name?

4 My… is Paul

5 It’s … to meet you

6 Let me you to Paul

7 You … an assistant manager

a am not b is c isn’t d are

8 Where … they from?

12 I’m at this University

a a student b Canada c Canadian d an teacher

Put the words in the correct order to form sentences (puneţi cuvintele în ordinea corectă pentru a forma propoziţii):

13 name how spell do your you?

14 old are how you?

15 you from are where?

16 name your what is?

17 do do you what?

18 is manager he an assistant

19 to me let introduce you Paul

20 you I glad meet am to

# Each right answer is five points (fiecare răspuns corect valorează 5 puncte)

Test 4 (la nivelul modulului)

Translate into Romanian (traduceţi în limba română):

2 I’m from Great Britain and I’m a student

3 My friend is not a student, she is an assistant manager

4 She isn’t British, she is French

5 Let me introduce you to my friend, Tina

Translate into English (traduceţi în limba engleză):

6 Cu ce te ocupi?

7 Sunt student/ă la Universitatea ‚Dimitrie Cantemir’ din Timişoara

10.Mă bucur să te cunosc

Module 2

• Objectives: the main objective is to keep the conversation flowing using different topics

- the time (ora);

- the plural of nouns (pluralul substantivelor);

- the genitive (genitivul);

- possessive adjectives (adjectivele posesive);

- all the vocabulary included (tot vocabularul inclus)

• What skills you will have at the end of this module: to express prices/ telephone numbers/ dates/ the time, to present and describe people and things using one or more adjectives (veţi şti să exprimaţi numere de telefon, data, ora, să prezentaţi şi

să descrieţi oameni sau lucruri folosind adjective)

Unit 2.1 What Time Is It?

• Objectives the main objective is to keep the conversation flowing using different topics

all the vocabulary included (veţi învăţa numerele, numeralul ordinal, tot vocabularul inclus)

• What skills you will have at the end of this unit: to express prices, to ask about telephone numbers/ dates/ the time(veţi şti să exprimaţi numere de telefon, data şi ora)

The numbers

13- thirteen 14- fourteen 15- fifteen 16- sixteen 17- seventeen

18- eighteen 19- nineteen 20- twenty 21- twenty-one 22- twenty- two etc 30- thirty 31- thirty-one… 40- forty 41- forty-one 50- fifty 60- sixty

70- seventy 80- eighty 90- ninety 100- one hundred 1000- one thousand 1.000.000- one million (m)

To form numerals after ‘hundred’ add the conjunction ‘and’ (Pentru a forma numeralele după 100, adăugaţi and):

You can ask about a person’s phone number using the question:

My phone number is 203447 (two oh three double four seven) (Numărul meu

este )

Notice that 0 in phone numbers is read ‘oh’ [əu] and NOT ‘zero’

You can say DOUBLE + number (‘double four’) instead of ‘four four’

The age is expressed using the verb to be (vârsta se exprimă folosind verbul a fi)

How old are you? (Câţi ani ai?) - I’m twenty (years old) (Am 20 de ani.)

How old is she? (Câţi ani are ea?) – She is thirty (Are 30 de ani.)

The Time (Ora)

You can ask about the time using the question:

What time is it? (Cât este ora?)

8.24- It’s twenty-four past eight 8.35- It’s twenty-five to nine

Use a.m to express the time in the morning and p.m to express the time in the afternoon

and in the evening (Folosiţi a.m pentru dimineaţă şi p.m pentru după-masă şi seară)

E.g 9.00- It’s nine o’clock a.m OR 21.00- It’s nine o’clock p.m OR

It’s nine o’clock in the morning It’s nine o’clock in the evening

Other questions about time (alte întrebări):

preferat la televizor?)

televizor?)

The date (Data)

Use ordinal numerals in order to speak about things that are ordered (folosiţi numeralele ordinale pentru a vorbi despre lucruri care au o anumită ordine):

……

20th- the twentieth 23rd- the twenty-third 30th- the thirtieth

21st- the twenty-first 24th- the twenty-fourth 31st- the thirty-first

What date is today? (Ce dată este astăzi?)

Write: It’s 3rd September 2003 (Se scrie…)

Read: It’s the third of September two thousand and three (Se citeşte …)

The years until 1999 are read differently from Romanian (Anul se citeşte diferit faţă de limba română):

19/99- Nineteen ninety-nine

The days of the week (Zilele săptămânii)

The Seasons of the year (Anotimpurile)

The months of the year (Lunile anului)

Answer the question: When is your birthday? (Când este ziua ta?)

It’s on + date + month (+ year)

Questions:

3. What day is after Friday?

Exercises:

1 Here is the TV programme for Channel 4, Saturday, 8th April:

7.25 News

7.30 Weather Forecast

7.35 Cartoons: Tom and Jerry, Felix the Cat

8.00 Live music- featuring Pet Shop Boys and Madonna

10.05 Documentary: Dinosaurs, Dead or Alive?

11.45 Soccer Weekend- soccer news

13.15 Sitcom: Married with Children

13.50 Drama: Chicago Hope

14.40 Soap opera: Young and Restless

15.30 The National Lottery Live

15.35 Opera: Traviata

18.00 News

18.15 Match of the Day: Arsenal- Celtics

19.55 Weather Forecast Regional News

20.10 Film: Philadelphia Experiment

22.20 Talk-show- Jimmy Tarbuck and his late-night show

2 Ask and answer questions following the pattern (Construiţi întrebări şi răspunsuri după

modelul următor):

What time is the film on?

It’s at ten past eight p.m

3 Answer the following questions (Răspundeţi la întrebări):

7 What time is it?

4 Read out the following years (Citiţi următorii ani):

1534; 1427; 1789; 1848; 1934; 1940;1933; 1888; 2000; 1901

5 Read the following conversations (Citiţi următoarele conversaţii):

In the street

Tina: Excuse me, can you tell me what time it is?

Paul: I’m sorry, I don’t know

Tina: That’s OK

Tina: Excuse me, can you tell me what time it is?

Annie: It’s half past nine

Tina: Thank you

Annie: You’re welcome

In a fast-food restaurant

Tim: Good morning

Annie: Morning

Tim: Can I have a sandwich, please?

Annie: Here you are Anything else?

Tim: No, thanks How much is it?

Annie: £1.20 (one pound and twenty pence)

Tim: Here you are

Annie: Hello!

Paul: Hi! Can I have a hamburger and a cup of coffee, please?

Annie: Of course Here you are

Paul: How much is that?

Annie: £3.10 (three pounds and ten p)

Paul: OK, here you are

8. Practise the above conversations using the information from the following tables (Folosiţi informaţii din tabelele de mai jos şi construiţi conversaţii după modelul din exerciţiul 7) :

“They say that time changes things, but you actually have to change them yourself.” Andy Warhol (1928 – 1987), Artist

Writing Task (Temă de reflecţie): Write about prices in Romania and about your favourite TV programmes and the time they are on (Scrieţi despre preţurile din România, despre programe de televiziune şi orele lor de difuzare)

2.58 13.15 5.17 8.43 12.08 15.45 15.12

Test 1

Choose the right answer:

1 What time is it? - It’s 14.23 …

a fourteen and twenty- three b twenty-three past fourteen c twenty-three past two

d twenty-three to two

2 What time is it? - It’s ten to eight a.m …

3 What time is it? - It’s 21.50

a ten to ten b Fifty to ten c ten to twenty-one d ten to nine

4 What time is it? - It’s half past eleven p.m

Put the words in the correct order to form sentences:

1 is much how that?

2 know I don’t I sorry am

3 me excuse, tell you is me what can time it?

4 have can a coffee cup of I, please?

5 welcome you are

6 quarter twelve past is it

7 one half is it past

8 your phone mobile is number what?

9 favourite what is TV your programme?

10 on time what film the is?

Answer the following questions:

11.When is your birthday?

15.What is your favourite season?

17.How old is your mother?

18.How old is your father?

19.Are you twelve years old?

20.Are you twenty-one years old?

# Each right answer is 5 points

Unit 2.2 About You

• What you should know at the end of this unit: the plural of nouns; the genitive; the possessive adjectives; all the vocabulary included

• What skills you will have at the end of this unit: to present and describe people

and things using one or more adjectives

The Plural of Nouns

The plural of nouns is usually formed by adding –s to the singular noun

It can also be formed by adding –es to the singular noun, in the following situations:

a. the noun ends in –ch/ -tch, -sh, -x, -s/-ss, -zz:

b the noun ends in consonant + y; the result is i + es:

The transformation does not take place if ‘y’ is preceded by a vowel (a boy- boys)

c The noun ends in –f and –fe, which are transformed in v(es):

There are however some exceptions:

d the noun ends in consonant + o:

There are however some exceptions: pianos, concertos, etc

Irregular nouns do not add –s/- es to the singular, but, instead, they change their form:

The noun people takes the verb in the plural (people are/ people have)

There will be more on nouns in the Countable/ Uncountable Unit (Unit 4.1)

The singular nouns can be replaced or accompanied by the demonstrative pronouns/

adjectives this and that; the plural nouns can be replaced or accompanied by the demonstrative pronouns/ adjectives these and those

Singular Plural

The ‘s Genitive

The ‘s Genitive is used to express the idea of possession It is usually used to show

possession between a noun designating a person or an animal and a noun designating an object or another person or animal

If the noun ends in –s, the possession is marked by an apostrophe:

If there are two persons in the possession of the same object we use ‘s after the latter:

Word order: Possessor +’s + object possessed

E.g ‘Mary’s dress’, but also ‘Mary’s sister’

The “of” Genitive

If the possessor is an object, use the Genitive with “of”:

The title of the book is interesting The city of London is beautiful

The Possessive Adjectives and the Verb to Have

The possessive adjectives are always followed by a noun:

E.g.:

I have a book – It is my book

You have a flat – It is your flat

He has a problem – It is his problem

She has a house - It is her house

It has a nice colour - It is its colour

We have an old car – It is our old car

You have a beautiful garden – It is your beautiful garden They have a dirty car - It is their dirty car

Adjectives do NOT change their form There is no number and gender agreement

She is nice He is nice They are nice She is my sister He is my brother They are

my sisters

Word order: possessive adjective (indefinite article) + (adjective) + noun

E.g My (a/an) new car

My new car is blue OR

I have a new blue car

Questions:

1 How is the plural of nouns formed in English?

3 Do you add -s to the singular of the irregular nouns?

4 Do adjectives have –s for the plural?

Exercises:

1 Change the following sentences into the plural:

E.g This is a book - These are books BUT: This book is interesting – These books

are interesting

1 This man is a tourist

2 She is a shop- assistant

3 That car is dirty

4 He is my child

5 I am (am not) a woman

6 This woman is a housewife

7 My neighbour has a car

8 She has one box

9 My watch is expensive

10 Her dress is red

11 He has a peach

12 Your city is full of people

13 The thief is in your flat

14 My sister has a lovely photo

15 Your brother is my good friend

2 Change the following sentences using a genitive and then a possessive:

E.g Mary has a book.- It is Mary’s book BUT Mary has a sister - She is Mary’s sister

1 My neighbour has a blue car

2 My daughter has a doll

3 My cousin has a new hobby

4 Tina and Paul have a large house

5 Mary has a son

6 David has a wife

7 Jill has a dog

8 Tim and Paul have the same mother

9 That woman has a hat

10 John has a problem

3 Transform each pair into one sentence following the example:

E.g Claire has a dress Her dress is new - Claire’s dress is new

1 The president has a chauffeur His chauffeur is reliable

2 Eve and Paul have a son Their son is nice

3 Policemen have guns Their guns are automatic

4 The Peters have a car Their car is black

5 Tom has a sister His sister is annoying

6 Jane has a brother Her brother is amusing

7 The child has a bike His bike is broken

8 His sister has a radio set Her radio set is out of order

9 The children have glasses Their glasses are empty

10 Tina has a shop Her shop is full

4 Use the same type of sentences using the following adjectives:

open/ closed; clean/ dirty; old/new; busy/free; angry / calm; happy/sad; clever/stupid;

E.g.: Tom’s car is dirty My father’s shop is open

5 Read the following text:

Hello everybody! Let me introduce you to Tim Jones

This is Tim He is a chief executive officer (CEO) at Phillips He is 52 years old;

he is married and has three children His wife’s name is Annie; she is 50 and she

is a housewife They have a son and two daughters Their daughters’ names are Linda and Laura and they are twins They are students at a University in London and Laura has a part-time job: she is a travel agent Their son’s name is Andy and

he is a marketing assistant at the same company The company is based in the Netherlands but has offices all over the world; it has almost 100,000 employees

6 Answer the following questions about the text above:

a Who is Annie? b How old is she? c What are her children’s names?

d How old is Tim? e Who is Linda? f What does Tim do?

g What does Annie do? h What does Laura do? i What does Linda do?

j What does Andy do? k Is Andy married? l Where is the company based?

m How many employees does the company have?

“Good friends, good books and a sleepy conscience: this is the ideal life.” Mark Twain (1835 – 1910), American writer

Writing Task: Introduce yourself and give as many details as possible (see exercise 5)

Test 1

Choose the right answer:

4 … is my brother He is a marketing assistant

6 Those … are travel agents

company’s

9 I have a cat It is … cat

10.He has some friends They are … friends

11.These … are clever

13.Tony is an …

14.Jane has a … job

15.My uncle is 52 …

Choose the correct verb:

16 I am/ have a good job

17 I am/ have 20 years old

18 She is/ has 16 years old

19 My friend is/ has twins

20 These people are/ has reliable

Test 2

Put the words in the correct order to form sentences:

1 is city of full Your people

2 thief in flat is The your

3 sister’s My lovely is photo

4 my Your are friends good brothers

5 almost The has company employees 100,000

6 world The has all over company the offices

Answer the following questions:

7 Are you married?

8 What is your wife’s/ husband’s name?

9 Are you a student?

10 Where is your University based?

Test 3

Correct the following sentences:

1 I have twenty- one years old

2 My sisters name is Linda

3 She not married

4 She has two dog

5 This is the flat of Mary

6 He have two sisters

7 9:30 It is thirty to nine a.m

8 20.45: It is a quarter to eight p.m

9 It is 1th September 2003

10 Have I a cup of coffee?

11 Linda has a hat; his hat is red

12 People English are nice

13 Annie and Tim have a house They’re house is lovely

Translate into English:

14 Casa surorii mele este frumoasă

15 Compania lui are 100 de angajaţi

16 Apartamentul prietenului ei este curat

17 Copilul fratelui meu are 5 ani

18 Emisiunea mea preferată este la ora zece şi jumătate

19 Ceasul tău este un ceas scump

20 Aceşti oameni sunt de încredere

Test 4

Translate into Romanian (traduceţi în limba română):

1.Excuse me, can you tell me what time it is? 2 Can I have a hamburger, Here you are 3 Thank you - You’re welcome 4 How much is a cup of coffee? 5 Her husband is a chief executive officer 6 Her son is a marketing assistant at the same company 7 My neighbour and his children are travel agents 8 Your TV set is out of order 9 What time is your favourite programme on? 10 What is your mobile phone number?

please?-Put the words in the correct order to form sentences:

1 quarter six past is It

2 three half is It past

3 know I don’t I sorry am

4 is city of full Your people

5 is sister His annoying

6 broken bike is His

7 busy executive chief The is officer

8 job She part- has a time

9 are students Our clever

10 has colleague a dirty car old Her

Module 3

• Objectives: to make students engage in a conversation using the present tense

- daily routines;

- free time activities;

- all the vocabulary included

• What skills you will have at the end of this module: to use verbs in the simple present tense, to talk about daily routines, to talk about free time activities, to

describe jobs and explain what people do for a living

Unit 3.1 At Work

• Objectives: to make students engage in a conversation using the present tense

• What you should know at the end of this unit: simple present tense; daily routines; all the vocabulary included

• What skills you will have at the end of this unit: to use verbs in the simple present tense, to talk about daily routines

• Content of the unit: study time- no more than 3 hours:

Present Simple

The Present simple has the same form as the infinitive (the verb you can find in the

dictionary) if the subject of the sentence is I/ you/ we/ they (see Unit 3.2 for the third

person singular - he/ she/ it) The negative is formed by adding don’t in front of the

verb (see the table below) The English sentence doesn’t accept more than one

negation: don’t (do not) and never cannot be in the same sentence The special questions are formed by adding do in front of the subject and an interrogative word

(when, where, why, what, etc.)

We They

don’t (do not)

live wake

up study speak

in Timisoara

at 7.00 English Romanian

Special Questions Yes/No questions

Short answers: Yes, I do / No I don’t

Yes, we do / No, we don’t

Yes, they do / No, they don’t

The Present Simple is used

• to talk about actions and activities that happen usually, always, never, sometimes,

often, every day/ week/ month/ year:

E.g.: We usually travel abroad You always arrive early

• to talk about routines and habits:

E.g.: I wake up at 7.00, I drink my coffee and I go to work

• to express feelings, thoughts, opinions:

E.g.: I love Vienna at Christmas

I think you are right

I don’t like eating Chinese food

• to talk about timetables: Unit 3.2

• to talk about scientific facts: Unit 3.2

Likes and dislikes:

To express likes and dislikes use the verbs like/ love/prefer/ enjoy and dislike/ hate

followed by another verb + -ing:

I like listening to music

We love swimming

They hate waiting too much

Adverbs of frequency and time expressions:

Words like always, usually, never, sometimes, often, rarely, seldom come before the

verb except if it is the verb to be:

I always get to work late BUT: I am always late

I never arrive in time BUT: I am never in time

Longer time phrases like every day, every week, and every month, etc come at the

beginning or at the end of the sentence:

Every day I wake up at 7.00 = I wake up at 7.00 every day

Every day she is in a hurry = She is in a hurry every day

By + Means of Transport

Use by to express a form of transport: by car, by tram, by bike, by plane, etc

Exception: on foot E.g.: How do you go to school? – I usually go by bus / on foot

we they

live wake

up study

in Timisoara?

at 7.00? English?

Exercises:

1. Make questions for the following sentences and use the interrogative words what,

when, where, why, how whenever possible:

E.g.: They love football – What do they love?

I play football – What do you do?

1 I usually go home at 4.00 p.m

2 I sometimes travel to Great Britain

3 They never advertise on local radios

4 We don’t usually use an interpreter

5 We usually have a sales promotion in spring

6 I never smoke in my office

7 They rarely have a holiday abroad

8 Tina and Paul are always interested in new things

9 The executive director and his assistant often conduct interviews

10 I don’t make coffee at work because I don’t have time

11 I go to work by tram

2. Turn the following sentences into negatives:

E.g.: I like swimming - I don’t like swimming

I usually go swimming – I never go swimming

1 You usually write all the reports 2 Our customers call every week 3 We provide good service 4 We always take part in trade fairs 5 I like going to exhibitions 6 I like face-to-face meetings 7 You hate attending conferences 8 I like speaking English at meetings 9 They usually show visitors round the factory 10 You like meeting new people

3. Use short answers for the following questions:

E.g.: Do you like Chinese food? – Yes, I do / No, I don’t

Do your friends like Chinese food? – Yes, they do / No, they don’t

1 Do you take part in trade fairs? 2 Do you often travel abroad? 3 Do your friends have a car? 4 Do your parents work for the same company? 5 Do you work in a bank? 6 Do you use a computer? 7 Do your friends speak English? 8

Do you attend conferences? 9 Do you write a lot of reports? 10 Do you speak English?

E.g.: Do you like (you/ like) football Tom? – I love (love) it

1 My name………… (be) Tim 2 I……….… (come) from Great Britain 3 I

……… (work) for Phillips 4 I ……… (be) married and I ……… (have) three children 5 My hobbies ……….… (include) reading and watching westerns 6 In summer we ……….… (like) going to southern Europe 7 In winter we ……….… (go) skiing, either in Switzerland, or sometimes in Canada 8 Who ……… … (you/work) for? 9 ……… … (you/ have) a large family? 10 Where

……… (you/like) going?

5. Read the following texts:

Daily Programme

Laura Munroe is twenty years old and she is a travel agent This is her daily programme:

“I work for the ‘Sunshine’ travel agency Every weekday I get up at 6.30

in the morning because I start work at 8.30 a.m After I wake up I turn on the radio to listen to the news and, in the meantime, I take a shower, brush my teeth, comb my hair and put on some make up After I dress up and have my breakfast, I leave home at 7.45 I usually arrive in time at the office, and I am rarely late, because my boss is a very strict person I stay at the office until 5.00 pm and I have my lunch break between 12.30 and 1.00 p.m I love my work because it is exciting and I meet a lot of interesting people Many of my friends ask what I do every day Well, here it is: I usually arrange accommodation at hotels for our customers; I arrange transportation facilities and prepare itineraries for our clients When I don’t book tickets or make reservations, I answer the phone and give information about destinations around the world I work a lot with the computer and I like ‘surfing the net’

After work, I sometimes go shopping or I meet my friends and we have dinner When I get home around 9 o’clock p.m I have a bath and I either watch T.V or I read a good novel Later, I go to bed, around 11.00.”

Now read about Laura’s weekends:

“On Fridays I come home from the travel agency at about 6.00 in the evening and

I call some friends On Friday evenings I don’t go out because my friends come for dinner They bring the wine and I cook After having dinner we always play bridge, listen to music and chat We never turn on the T.V

On Saturday mornings I go shopping Then I cook lunch and just relax In the evenings, I go clubbing with my friends I love dancing! I arrive home late at night and I’m usually very tired

On Sunday mornings I stay in bed late and I don’t get up until 11.00 Sometimes,

in the afternoon, I visit my parents or my brother Other times, I like going on short trips on foot or by bike I really love weekends!”

1 What do you do for a living? 2 What do you do in the mornings? 3 What do you do in the afternoons? 4 What do you do on Friday evenings? 5 What do you do

on weekends? 6 Do you usually wake up early? 7 Do you usually go out in the evenings? 8 Do you usually go on short trips? 9 Do you like dancing? 10 What day

of the week is your favourite day? Why?

7. Match a line in A with a line in B to make a question; then find the appropriate answer in C:

do you meet your friends?

do you visit on Sundays?

“Executive ability is deciding quickly and getting somebody else to do the work.” John

G Pollard (1882 – 1948) American governor

Writing Task: Write about your daily programme and your weekend activities

Test 1

Choose the right answer:

5 I never … to the seaside

8 I … never in a hurry

10.… do you like your job? – Because it’s interesting

11.…do you go to work? - By taxi

12.… do you arrive at the office?

13.… do you meet at the office?

15.I usually arrange … at hotels

16.I give … about destinations around the world

17 We never turn … the T.V in the evening

18.I take a … every morning

20.I get … at 6.30 in the morning

Put the words in the correct order to form sentences:

21.ask friends I what day do Many every

22.half in at get past morning We up the six

26.I or reservations book make tickets

28.to I exhibitions like going

29.have They abroad rarely a holiday

30.you travel often Do abroad?

Test 2

Translate the following sentences into Romanian:

1 They never advertise on local radios 2 They rarely have a holiday abroad 3

We usually have a sales promotion in spring 4 Our customers call every week 5 I like face- to- face meetings 6 The executive director and his assistant often conduct interviews 7 We provide good service 8 I like going to exhibitions 9 After I wake up I turn on the radio to listen to the news 10 In the meantime, I take a shower, brush my teeth, comb my hair and put on some make up 11 I am rarely late, because my boss is a very strict person 12 I love my work because it is exciting and I meet a lot of interesting people 13 I arrange transportation facilities and prepare itineraries for our clients 14 I usually book the tickets for my clients

Answer the following questions:

Unit 3.2 Company Presentation

• Objectives: to make students engage in a conversation using the present tense

• What you should know at the end of this unit: simple present tense for the third person singular; free time activities, company structure; all the vocabulary included

• What skills you will have at the end of this unit: to use verbs in the Simple Present tense, to talk about company structure, to talk about free time activities

• Content of the unit: study time- no more than 3 hours:

Present Simple- the third person singular

The Present simple has the same form as the infinitive (the verb you can find in the

dictionary) if the subject of the sentence is I/ you/ we/ they (see Unit 3.1) and the

infinitive + -s/ -es for the third person singular (he/ she/ it) The negative when the subject is he/ she/ it is formed by adding doesn’t in front of the verb (see the table below) The special questions are formed by adding does in front of the subject (see the tables below) and an interrogative word (when, where, why, etc) in front of does

Short answers: Yes, he/ she/ it does

No, he/ she/ it doesn’t

–es is added in the following situations:

a. the verb ends in –tch, -sh, -x, -ss, -zz, o:

He watches T.V She washes dishes He fixes his car She dresses It buzzes

b. the verb ends in consonant + y; the result is i + es:

I study - She studies

The transformation does not take place if ‘y’ is preceded by a vowel

I stay- He stays

The Present simple is used

• to talk about actions and activities that happen usually, always, never, sometimes,

often, every day/ week/ month/ year:

E.g.: He usually travels abroad She always arrives early

It always rains in autumn

He She

It

doesn’t

(does not)

live wake up drink

it

live?

wake up?

drink?

• to talk about routines and habits:

E.g.: He wakes up at 7.00, drinks his coffee and goes to work

• to express feelings, thoughts, opinions:

E.g.: She loves Vienna at Christmas

He thinks she is right

She doesn’t like eating Chinese food

• to talk about timetables:

The plane flies at 10.00 The train leaves at 8.00

• to talk about scientific facts:

Sound travels at 600 miles an hour

The weather

Use sentences beginning with it to talk about the weather:

It is cold It is hot It is windy It is foggy

It rains It snows

Questions:

1 When is the Simple Present used (5 situations)?

2 What form of the verb do you use for Simple Present for the subjects he/she/ it?

3 What is the negation used in front of the verb for the subjects he/she/ it?

4 What do you add in front of the subject to form a question for the subjects he/she/

it?

Exercises:

1 Make questions for the following sentences and use the interrogative words what,

when, where, why, how whenever possible:

E.g.: He loves football – What does he love?

He plays football – What does he do?

1 He rarely has a holiday abroad

2 Tina is always interested in new things

3 The executive director often conducts interviews

4 He doesn’t make coffee at work because he doesn’t have time

5 She goes to work by tram

6 It rains a lot in this part of the country

7 He sometimes travels to Great Britain

8 It isn’t very cold in here

9 It is a good business

10 She never smokes in her office

2 Turn the following sentences into negatives:

E.g.: He likes swimming - He doesn’t like swimming

He usually goes swimming – He never goes swimming

1 He likes going to exhibitions

2 She likes face- to- face meetings

3 Lyn hates attending conferences

4 He likes speaking English at meetings

5 John usually shows visitors round the factory

6 It costs too much

7 He knows exactly how much money he has

8 Our company produces electronic components for cars

9 Our main customer is in the U.S.A

10 Their company employs 600 people

3 Use short answers for the following questions:

E.g.: Does your brother like swimming? – Yes, he does / No, he doesn’t

Does it usually rain in this town? – Yes, it does / No, it doesn’t

1 Does your boss often travel abroad? 2 Does your friend have a car? 3 Does your friend use a computer? 4 Does your boss speak English? 5 Does your colleague attend conferences? 6 Does your company employ a lot of people? 7 Does your company do good business? 8 Does your friend have a business? 9 Does your company have a Vice- President? 10 Does your company have many customers?

4 Complete the sentences using the Present Simple forms:

E.g.: Do you like (you/ like) football Tom? – No, but my father does (do)

1 Our company ……… (produce) electronic components for automobiles

2 We ………… (be) based in Singapore and we ……… (have) subsidiaries in Korea and Japan 3 It ……… (sell) its products all over the world but its customers ……… (be) mainly in Europe 4 It

……….… (employ) about 600 people 5 About 40 of these people

……… (work) in programme development because the company

……… … (the company/ take part) in trade fairs? 7 Of course it

……… (do), it ……… (go) to Frankfurt every year 8 How many people … (your company/ employ)? 9 ……… (you/ enjoy) working for them? 10 Where ……… (be) its head office?

5 Timetables:

Look at this agenda for a board meeting and complete the memo:

Board meeting Tuesday 21st October

9.00 Welcome speech Chairman

9.30 - 11.00 Financial Report Financial Director

11.00- 11.30 Advertising Campaign Marketing Director

11.30- 12.30 E2004 Project Production Manager

Memo to: All board members

From: MD’s secretary

Subject: Board meeting

Date: Monday, 20th October

Tuesday’s board meeting ……… (start) at……… with a speech by the Chairman The Financial Director ……… (present) his report at……… Then there ……… (be) the presentation of the advertising campaign and of the E2004 Project from ………….… until… ……… Lunch, between ……… and ……… , is followed by a presentation of future plans and the situation in the Far East Dinner ……….… (start) at ……… …

6 Complete the dialogue with the verb in the brackets and the information in the table:

London- Athens departure arrival

Laura: Hello How may I help you?

John: Hello I need some information about the flights to Greece I need to be there on Thursday by 12 o’clock

L: Well, let me see There ……… (be) a flight on Wednesday that ………… (leave) at

……… and ……… (arrive) at 17.55 local time

J: Is there anything on Thursday?

L: Yes, there …….… (be) a flight at 8.15 but it ………… (not arrive) until ……… , and that’s too late

J: OK, what about the return journey?

L: There ………… (be) a flight on ……… which ……… … (depart) from Athens at 19.00 The only problem is that it ………… … (not get) back until

……… , which may be late for you There ………….… (be) also a flight on Monday at ……… but maybe that’s too early

J: I ………… (think) I’ll come back on Sunday I………… (not mind) getting back late Thank you very much

L: You’re welcome

(Adapted from Quick Work)

7 Complete the following sentences with the appropriate word in order to find the names

of the departments in a company: Personnel, Maintenance, Sales, Market, Public, Advertising, Quality, Logistics, Development, Security, Training, Finance, Human Resources:

1 The ……… … Relations Department deals with the press 2 The ……… Research Department finds out what customers want 3 The Research and ………… Department improves products and invents new ones 4 The ………….… Department keeps accounts and manages investments 5 The……… … Department services

equipment 6 The……… … Department organizes courses for the employees 7 The ………….… Department organizes the transportation and distribution of products 8 The……… Department protects the company from loss and theft 9 The

……… Control Department makes sure the products meet specification 10 The

………… … Department looks after the employees and deals with their problems 11 The ……… Department sells the products 12 The ……… Department writes advertisements for products and places them in magazines, newspapers, etc 13 The

……… department recruits new employees

(Adapted from Quick Work)

8. Read the following text:

Company Presentation:

“Our head office is in St Paul, Minnesota, and we provide domestic and satellite services We offer voice, fax, and data transmission and we also provide system design, installation and technical support services.”

“We’re based in Budapest and we have a lot of experience in Eastern Europe We help companies introduce change, and deal with problems in the new business climate of this region Our main strength is our local knowledge and we have many contacts with government agencies.”

“I work for BP Amoco which has subsidiaries all over the world It deals mainly in oil

and gas production, but it also has a number of divisions that play an important part in the company I am in the Solar Energy Division, which manufactures and sells solar panels that produce electricity.”

“The Body Shop is a retailer that sells skin and hair care products It has outlets in the

main cities from 47 countries and it has over 86 million customers It offers over 400 products and all the products are ecological It is against testing its products on animals and perhaps that’s why they sell a product every 0.4 seconds.”

“Volkswagen AG is a car manufacturer which employs almost 300,000 people throughout

the world It manufactures about 4.3 million cars a year at plants in Europe, Africa and Asia One of its products is named after an insect: Volkswagen ‘Beetle’ It has four basic principles: safety, high quality, driving pleasure and environmental protection.”

9 Answer the following questions:

1 What does the company in Minnesota do?

2 What does it offer?

3 What does the company in Budapest do?

4 Who do they work with?

5 What does BP Amoco do?

6 What does The Body Shop sell?

7 How many customers do they have?

8 Where do they have outlets?

9 What does Volkswagen AG manufacture?

10 How many people do they employ?

11 What are their basic principles?

10 Make sentences from the following notes using the examples in Exercise 8:

world The Coca-Cola

Writing task: Write about the company and the department you work for (or you would like to work for)

Test 1

Choose the right answer:

1 The executive director often … interviews

4 … likes speaking English at meetings

9 Our … is in Budapest but we have subsidiaries in 10 countries

10.The Body Shop is a retailer that has … in all the main cities

Put the words in the correct order to form sentences:

11.some I information about need the Greece flights to

12.don’t I getting mind back late

13.on There a is flight Monday

14.departs It from seven Athens at o’clock

17.Control the Department makes The sure products Quality meet specification

18.lot of We experience in have Eastern a Europe

19.It cars manufactures million about every 4.3 year

22.over world It the operates all

23.equipment sells It photographic

Answer the following questions:

24 What department organises courses for the employees?

25 What department improves products?

26 What department keeps accounts?

27 What department organises transportation?

28 What department looks after the employees?

29 What department finds out what customers want?

30 What department protects the company from loss and theft?

Test 2

Translate the following sentences into Romanian:

1 The Body Shop is a retailer that sells skin and hair care products 2 It has

outlets in all the main cities 3 The Personnel Department looks after the employees and deals with their problems 4 The Sales Department sells the products 5 The Advertising Department writes advertisements for products and places them in magazines, newspapers, etc 6 The Human Resources Department recruits new employees 7 The Research and Development (R&D) Department improves products and invents new ones

8 How may I help you? 9 I need to be in Greece on Thursday by 12.00 10 The company also has a number of divisions that play an important part 11 This company is against testing its products on animals and perhaps that’s why it sells a product every 0.4 seconds 12 This company has four basic principles: safety, high quality, driving pleasure and environmental protection 13 Tuesday’s board meeting starts at 9.00 with a speech by the Chairman

Correct the following sentences:

1 Does he is your brother?

2 Do she like her job?

3 They produces electrical equipment

4 The R&D department keeps accounts

5 He don’t work for Volkswagen

6 You doesn’t come from Hungary

7 The Personnel Department look afters the employees

Unit 3.3 Describing Hotels

• Objectives: to make students speak about hotels and hotel facilities

• What you should know at the end of this unit: The forms there is/ there are, the uses of some/ any and their compounds, the modal verb can, all the vocabulary

included

• What skills you will have at the end of this unit: to describe places

• Content of the unit: study time- no more than 3 hours:

There is/ there are

The two forms are used to enumerate persons or things present in a certain place

There is a bank on this street (+ Singular)

There are two coffee-shops, a bookshop and a bank on that street (+ Plural)

The negation is the same as the negation of the verb to be: there isn’t/ there aren’t The question is formed by the inversion between there and the verb to be: Is there?/ Are

there?

There is can be used with the indefinite pronouns:

• something/ somebody in positive sentences:

There is somebody at the door There is something in that room

• Nothing/ nobody in negative sentences:

There is nobody at the door There is nothing in that room

• Anything/ anybody in questions or negative sentences (to avoid the double

negation):

Is there anybody at the door? Is there anything in that room?

There isn’t anybody at the door There isn’t anything in that room

There are can be used with the indefinite adjectives

• some in positive sentences:

There are some people in the street There are some books on the table

• no in negative sentences:

There are no people in the street There are no books on the table

• any in questions or negative sentences (to avoid the double negation):

Are there any people in the street? Are there any books on the table?

There aren’t any people in the street There aren’t any books on the table

Can/Can’t

The modal verb can is used to express the ability (or inability) of doing something, or the possibility It is always followed by an infinitive (without to) and it has the same form in all persons There is NO do or does:

I can ski You can speak English He cannot (can’t) be at home The hotel can provide any facility We can come They cannot leave

(More on modal verbs in Unit 4.3)

Questions:

1 When are there is/ there are used?

2 What are the indefinite pronouns used with there is?

Exercises:

1. Tim is a CEO and he travels a lot Read his description of a hotel room and fill in

the gaps with there is/there isn’t or there are/there aren’t:

First of all, ……… large windows, which I like because the rooms are bright Then

……… … a beautiful view of the sea On the left, as you enter the room

……… a king size bed, and next to it ……… a night table, and ……… … a lamp on it ……… any paintings on the walls, but unfortunately, ……… some awful photographs ……….… some chairs, some pillows, but … ……….any bedcovers! ……… nothing on the balcony, it is empty

3. Fill in the gaps with some or any:

1 In that hotel there are ………… … expensive deluxe suites 2 There aren’t

……… flowers in this room 3 Are there ……… German guests at Waldorf

at present? 4 There are ……… German students at this bed and breakfast, but there aren’t ……… … Chinese students 5 We have ……….… discounts for our regular customers 6 There are … guests in the lounge 7 Are there ……… double rooms at this inn? 8 There aren’t ……… king size beds in this bed and breakfast

4. Fill in the gaps with some, any, a, an:

1 Heathrow is ………….… international airport 2 Do you have ………… free rooms?

3 I want ………… newspapers and … magazine 4 Linda lives in ……… old house in London 5 There are ……… trees in my garden, but there aren’t

……… … flowers 6 Do you have ……… laundry service? 7 There are

……… letters for you at the front desk 8 There is ……… problem with your credit card

5. Read the following texts:

Describing hotels

Le Meridien Waldorf is a classical five star hotel in one of London's prime

locations In London's Aldwych district, the hotel joins the City with the West End Recently restored to its original Edwardian splendour, this elegant hotel stands on the fringe of the Covent Garden

There are 292 air-conditioned bedrooms and suites which are beautifully furnished in their own distinctive Edwardian style All rooms are spacious and well-equipped and guests can choose from a selection of standard, deluxe, mini- and one-bedroom suites Room facilities include ample wardrobe space, bathrobe, slippers, choice