Figure 3.11. Admin dashboard interface screen
This interface serves as a management tool for travel tours, allowing users to efficiently track and manage tour information. It displays key metrics such as the
74 number of tours, revenue, and booking rates over a specific time period. Visual charts make it easy for users to analyze data, enabling them to make informed strategic decisions for their tour programs.
Tour Category Management Interface Screen
Figure 3.12. Category List Management Interface Screen
The interface enables administrators to manage categories effectively, making it easy to organize and classify news articles. Administrators can create, edit, or delete categories as needed, ensuring that the news content is structured and accessible.
News Article Management Interface Screen
75 Figure 3.13. New News Article Management Interface Screen
The interface provides administrators with the capability to effortlessly update Travel News articles, ensuring that customers have access to fresh and relevant information. This functionality allows for timely edits and new publications, keeping the content dynamic and engaging
Tour Location Management Interface Screen
Figure 3.14. Tour Location Management Interface Screen
The interface enables administrators to effectively manage tour locations and areas, providing a centralized platform for organizing and updating information.
Administrators can add, modify, or remove locations, ensuring that the data is accurate and up-to-date.
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Tour program management screen
Figure 3.15. Tour Program Management Screen
Administrators can seamlessly oversee both active tour programs and those launched at the request of superiors through this interface. This capability simplifies the process of updating, adjusting, or introducing new tours based on specific directives or market demands. They can readily access and modify tour information, ensuring that all offerings are accurately presented and aligned with current objectives.
Tour booking management interface screen
77 Figure 3.16. Tour booking management interface screen
The interface provides administrators with robust tools to manage comprehensive information about customers who book tours, including personal details, preferences, and booking history. It also features a dedicated section for tracking the list of accompanying relatives, allowing administrators to easily update and maintain records of each customer's travel companions. This functionality ensures that all relevant information is organized and accessible, facilitating efficient communication and coordination for tour arrangements.
Hotel Management Interface Screen
Figure 3.17. Hotel management interface screen
78 Administrators are equipped with a powerful interface that facilitates the efficient management of hotel information. This centralized platform allows for easy organization and updating of details, enabling them to add, modify, or remove hotel listings as needed.
Tour Comments Management Interface Screen
Figure 3.18. Comment Management Interface Screen
The interface provides a robust management system for administrators to oversee customer comments on tours. This feature enables administrators to review all feedback submitted by users, ensuring that the content displayed in the Tour section aligns with the platform's standards and values. Administrators have the authority to approve comments for publication or to withhold them if they do not meet the necessary criteria for visibility.
Account type Role management interface screen
Figure 3.19. Account Role Management Interface Screen
With this interface, administrators have the ability to oversee and manage the roles assigned to each account type, such as Customer, Employee, and
79 Administrator. This functionality allows for the clear delineation of permissions and responsibilities for each user group, ensuring that access to features and information is appropriately assigned
User Management Interface Screen
Figure 3.10. User account management interface screen
This interface empowers administrators to efficiently manage user accounts, allowing them to add, delete, or edit account information as needed. This functionality ensures that all user data remains up-to-date and accurate, facilitating effective user management. By providing a streamlined process for handling account details, administrators can enhance security and maintain control over user access, ultimately contributing to a smoother operational workflow.
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Conclusion and development direction
The project "Building a website for tour booking using PHP" is not just a modern trend but an essential need in the context of Vietnam's active industrialization, modernization, and the integration of information technology into all sectors. Especially in the digital age, establishing and managing a dedicated website for companies, particularly in the tourism sector, has become a crucial factor for attracting and effectively serving customers. Under the guidance of Dr. Pham Dinh Tan, I have undertaken this project to provide an effective management solution for travel company websites.
The Chill Travel website serves as a representative example among many methods of building and managing websites, helping to maximize the potential customer base from the online space. However, due to limitations in time and expertise, the website developed in this project only meets basic requirements. If implemented in practice, it would certainly need enhancements and improvements based on the directions we will outline in the following sections.
Completed Requirements
Within the scope of this project, we have accomplished several key requirements, including:
User Interface
The website's interface is meticulously crafted using existing templates, complemented by tailored customizations to enhance visual appeal and user engagement. The design employs a modern aesthetic, featuring a vibrant color palette that reflects the essence of travel and adventure. Key elements such as buttons, icons, and typography are harmoniously integrated to create a cohesive look. Navigation is intuitive, with a well- structured menu and quick access links, ensuring users can easily find information about tours, destinations, and booking options.
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Template Usage
The website leverages a robust template platform that streamlines administrative management and enhances design consistency. By using templates, we not only cut down on development time but also maintain a uniform look and feel across all pages.
This approach allows for rapid deployment of new features while ensuring that the core design principles remain intact, resulting in a professional and polished presentation.
Content Display
We programmed the site to display information about various tours, tourist destinations, and related areas. The system allows administrators to easily update information without needing to intervene in the source code. This flexibility ensures that visitors always have access to the latest information, including special offers, seasonal tours, and detailed descriptions of attractions. The layout is responsive, adapting seamlessly to different devices and screen sizes.
Online Tour Booking
The online booking system is a cornerstone of the website, designed for user convenience. Customers can browse available tours, select dates, and complete their reservations in just a few clicks. The booking process includes user-friendly forms that guide customers through each step, from selecting a tour to entering personal details and payment information. Confirmation emails are automatically sent to users, enhancing their overall experience.
Tour Management
Administrators have comprehensive control over tour management, allowing them to add new tours, edit existing programs, or remove outdated ones. This dynamic functionality ensures that the website reflects current offerings and can adapt to changing market demands. The management interface is designed for ease of use, with clear instructions and an organized layout that minimizes the learning curve for new administrators.
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Management Customer Orders
The management customer orders system is integrated to provide real-time tracking of customer orders and tour schedules. This feature ensures accuracy in processing bookings and minimizes the risk of overbooking. Administrators can easily view and manage reservations, making adjustments as needed to maintain customer satisfaction.
Image Upload and Update
High-quality visuals are crucial in the travel industry, and our website supports seamless image uploads and updates. Administrators can easily add new images related to tours and destinations, ensuring that the site remains visually captivating. The image display is optimized for performance, ensuring fast loading times while maintaining excellent image quality.
Data Validation
Robust data validation mechanisms are implemented throughout the site to ensure the accuracy of user-submitted information. All forms are equipped with validation checks that prompt users to correct errors before submission, significantly reducing the chances of incorrect data being entered into the system.
Account Security
Customer account security is a top priority. All sensitive information is encrypted using industry-standard protocols to protect against unauthorized access. Additionally, regular security audits are conducted to identify and mitigate potential vulnerabilities, ensuring that user data remains safe and secure.
Admin Role Management
The system includes a comprehensive admin role management feature, allowing for the assignment of specific permissions to different administrative users. This functionality enables the safe management of roles, such as adding, deleting, or editing administrator
83 accounts, ensuring that sensitive areas of the website are protected from unauthorized changes.
Future Development Directions
Based on the successes achieved in this project, we have identified several potential development directions for the system in the near future:
Improving User Interface
Improving the user interface is crucial for enhancing customer experience on our website. A user-friendly and intuitive design will enable customers to search for and book tours more efficiently. We will focus on optimizing navigation, allowing users to easily find tours that match their interests through streamlined categorization and filtering options. Additionally, we aim to enhance the visual appeal of the interface, ensuring that it is both engaging and easy to use. By prioritizing simplicity and clarity, we will make essential information easily accessible. Continuous testing and refinement based on user feedback will help us create a seamless experience that fosters customer satisfaction and encourages repeat bookings.
New Features
To attract customers, we will design and program additional features, including:
+ News and Events: Providing current information related to the company's activities and notable tourism information both domestically and internationally. This not only helps customers stay informed but also fosters a connection between the company and its clientele.
+ Tourism Services: A page that presents various tourism services offered by the company or in collaboration with partners. These services may include car rentals, guide services, or information about hotels in specific locations. We can negotiate partnerships with these entities to charge advertising fees, thereby enhancing Fun Travel's online presence.
84 + Travel Information: Providing weather forecasts for key tourist destinations, assisting travelers in planning their trips appropriately.
Loyalty Customer Management
We will develop a loyalty program that allows customers to register as members.
Depending on the level of "loyalty" of the members, the company will offer appropriate incentives, encouraging repeat business. These incentives may include discounts on future bookings, complimentary service packages, or priority access to popular tours.
This program aims not only to enhance customer engagement but also to create a significant base of loyal customers for the company.
Promotion Management
Managing promotional programs in a timely manner will be essential to promptly inform customers about available tour promotions. We will establish a professional promotion management system that allows for the quick tracking and updating of information regarding promotional offers. These promotions can be applied to specific tours, booking times, or seasonal offers. By sending notifications via email or messages to registered customers, we will ensure that all customers are updated on exciting deals, thereby boosting sales and enhancing customer satisfaction.
Online Payment
As online payment methods become increasingly popular, we plan to integrate payment solutions for customers booking tours in the future. This feature will aim to enable customers to complete transactions quickly and conveniently, thereby enhancing the overall e-commerce experience on the website. Once implemented, customers will have the flexibility to pay using various methods, including credit cards, e-wallets, or bank transfers. The payment system will be designed to be simple and user-friendly, minimizing the steps required to complete transactions. This will ultimately make the booking process more convenient and efficient for our customers.
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Enhanced Security
+ Server Security: Implementing security measures on the server, such as HTTPS, to encrypt customer information and improve the overall security of the website.
This not only protects personal data but also builds trust with customers.
+ Source Code Security: Techniques will be applied to encrypt the website's source code to prevent information theft and protect intellectual property. By safeguarding our source code, we aim to mitigate the risk of unauthorized access and ensure the integrity of our platform.
Currently, the system only provides basic functions without advanced features, such as the ability to use artificial intelligence or smart suggestions. This limits user interaction and can affect their satisfaction when using the system. Therefore, one of the points that needs to be improved is integrating more advanced features to enhance the user experience as well as the performance of the system.
Specifically, in the future, I propose some important adjustments as follows:
Real-time booking updates: This feature will allow users to receive immediate updates on booking status, allowing them to adjust their plans more flexibly. This not only improves the user experience but also contributes to increasing the management efficiency of the system.
Advanced payment gateway options: Integrating various payment methods will facilitate users in making transactions. Modern payment methods such as e- wallets, QR code payments, and online banking services will help increase convenience and security for users.
Personalized user experience: By applying machine learning algorithms to analyze user behavior and preferences, the system can provide more suitable suggestions and services. This will not only increase user satisfaction but also encourage them to return to the service in the future.
86 User-friendly and easy-to-use user interface: Improving the user interface
should be a top priority, with the goal of creating a smooth and intuitive experience. Designing a responsive and mobile-friendly interface will help increase the accessibility and usability of the system.
These adjustments are not only to improve the system but also a way to meet the increasing demands of users in the current digital age. Implementing these improvements will make the system more competitive and attract more users.