... Figure 7. 1 Figure 7. 1 Present and proposed emphasis on CRM processes in a retail bank Strategy development process 10 Proposed Existing Performance assessment process 10 4 10 © Professor Adrian Payne ... relationships) Of the twenty-three companies examined, sixteen of them adopted the ‘hard’ approach, four adopted the ‘soft’ approach and three of them utilized a combination of approaches .19 IT-based ... project priorities and then develop a roadmap for implementing them Determining priorities is especially important Figure 7. 14 shows the representation of seven component projects for a CRM programme...
Ngày tải lên: 01/07/2014, 14:20
... myth: an epic history of blood Transfus Med, 2001 11(2): p 119 121 Cohn, E.J., et al Preparation and properties of serum and plasma proteins III Size and charge of proteins separating upon equilibration ... is the amount of factor present in mL of normal plasma An important property of plasma fractions is their purity The purity of a plasmatic fraction describes how much protein is present in addition ... reduced use of transfusions The following paragraphs describe the content of current transfusion guidelines Most guidelines mirror the opinion of a select group of people and not the opinion of the...
Ngày tải lên: 10/08/2014, 08:21
REMEDIATION OF PETROLEUM CONTAMINATED SOILS - SECTION 7 pdf
... mineralization of naphthalene © 199 8 by CRC Press LLC Table 7. 7 Kinetic Parameters Describing Rates of Degradation of Aromatic Compounds in Soil Systems PAH Pyrocatechol Phenol Fluorene Indole Naphthol Naphthalene ... Sayler, 198 6) A number of probes should be employed to evaluate the PAH-degrading potential of a mixed population, since using TOL or NAH (naphthalene) plasmids would underestimate the presence of PAH-degradative ... stimulation of non-spore-forming, rod-shaped bacteria after sludge and fertilizer application supports the assumption that many of these bacteria (particularly the pigmented types) live on degradation products...
Ngày tải lên: 11/08/2014, 07:20
Fundamentals of Risk Analysis and Risk Management - Section 1 ppsx
... Assessment Guidelines of 198 6 EPA/600/8- 87/ 045 August 19 87 U.S EPA 198 6b Guidelines for Carcinogen Risk Assessment Federal Register 51:33992 U.S EPA 19 87 Health and Environmental Effects Profile for ... Analysis, 14 :71 3 73 0 Henrion M and Fischoff B (198 6) “Assessing Uncertainty in Physical Constants,” American Journal of Physicians, 54 :79 1 79 7 Hoffman F.O and Hammonds J.S (199 4) “Propagation of Uncertainty ... other parameter of the distribution In particular, the upper 98th percentile of R is less © 19 97 by CRC Press, Inc than the product of the upper 98th percentile of the individual distributions A...
Ngày tải lên: 11/08/2014, 12:21
Fundamentals of Risk Analysis and Risk Management - Section 2 pptx
... 3.82 0.952 5. 371 3.5883 128.9568 23.2318 15 .71 06 1 57. 673 5 19. 2 219 11.009 4.4266 16.8134 38. 271 346.998 34 .75 96 493.83 57 360. 9199 381 .70 6 903.2036 262 .74 04 221 .71 77 211.9821 196 .8466 819. 5203 180.1404 ... for approximately 47% of the U.S population (USGS 198 8) These potential sources of pesticide residues have been the subject of several studies (Hallberg 198 9, Baker and Richards 198 9, U.S EPA 199 0, ... (Honeycutt et al 198 5, Plimmer 198 2, Wang et al 198 9, U.S EPA 199 4b) The first exposure monitoring of pesticide handlers occurred in the early 195 0s, following an episode of poisoning among applicators...
Ngày tải lên: 11/08/2014, 12:21
Fundamentals of Risk Analysis and Risk Management - Section 3 doc
... is practiced and proper procedures are followed in performing risk analyses (U.S EPA 19 87, 199 0, 199 3) While procedures for simpler types of risk analyses (such as estimating health effects of ... with problems of lesser complexity © 19 97 by CRC Press, Inc L1130chIII.4.fm Page 275 Friday, September 3, 2004 6:00 PM SHORTCOMINGS OF CURRENTLY PERFORMED CRAs 2.1 Composition and Expertise of ... the public about risk Risk Analysis, 4, 403–415 Slovic, P (19 87) Perception of risk Science, 236, 280–285 Slovic, P (199 0) Perception of risk from radiation In W K Sinclair (Ed.), Proceedings of...
Ngày tải lên: 11/08/2014, 12:21
Fundamentals of Risk Analysis and Risk Management - Section 4 potx
... successful For example, the 199 4 Northridge quake caused $40 billion of property damage (Adkisson 199 5) Yet the quake killed only 57 people (Perhaps the state may not © 19 97 by CRC Press, Inc fare ... information processing of flood risk Proceedings of the Floodplain Management Conference AWRC, AGPS, 303, 198 1 Saarinen, T Improving public response to hazards through enhanced perception of risks ... inexperienced people may be told about the hazard, they will not fully appreciate how bad it can be (Schiff 1 977 ) Thus, as new people replace those who went through the last event, the preparedness...
Ngày tải lên: 11/08/2014, 12:21
Principles of Air Quality Management - Chapter 7 docx
... successful operating spark-ignited © 20 07 by Taylor & Francis Group, LLC 70 99_C0 07. fm Page 190 Monday, July 24, 2006 2:54 PM 190 Principles of Air Quality Management, Second Edition n io ns pa l E ... Piston head FIGURE 7. 2 Regions of ICE pollutant formation © 20 07 by Taylor & Francis Group, LLC 70 99_C0 07. fm Page 182 Monday, July 24, 2006 2:54 PM 182 Principles of Air Quality Management, Second ... for higher temperatures and higher NOx emissions result © 20 07 by Taylor & Francis Group, LLC 70 99_C0 07. fm Page 196 Monday, July 24, 2006 2:54 PM 196 Principles of Air Quality Management, Second...
Ngày tải lên: 11/08/2014, 21:21
ESSENTIALS of Knowledge Management phần 7 doc
... a path to the company to point out how their products can be applied to company’s current KM processes Competing vendors are more than happy to point out faults and gaps in the competition’s offerings, ... Knowledge Management, as a business strategy, is independent of technology However, the appropriate technology, applied judiciously to the proper phase of the K life cycle, can significantly improve ... there exist specialized, stand-alone applications designed to support the evaluation of employees, to balance 125 ESSENTIALS of Knowledge Management a checkbook, to graph a process, or to privately...
Ngày tải lên: 14/08/2014, 11:21
The Semantic Web:A Guide to the Future of XML, Web Services, and Knowledge Management phần 7 ppt
... Department part _of Class Division Vice_President manages Class Group part _of manages manages part _of Division Class Group part _of part _of Group Class Company part _of part _of Company Class Company ... topic have 17 See Pepper and Moore (2001), Section 2.3.2, “XTM Mandatory Published Subject Indicators,” for the specification of these 176 Chapter the same scope as that topic That is why topic ... Listing 7. 1 A Simple XTM topic map: Topics, occurrences Topic Maps Concepts The XTM standard15 identifies the key concepts of Topic Maps The key concepts are topic, association,...
Ngày tải lên: 14/08/2014, 12:20
human resources management _ section 7-health safety and employee rights
... Blood-borne Pathogens Protection for workers exposed to blood and other substances from AIDS Personal Protective Equipment (PPE) Hazard analysis, training, and provision of PPE to employees Cumulative ... that comprise effective safety management – List elements to consider when developing an employee handbook – Differentiate between the positive approach and the progressive approach to discipline ... the employer in the same line of business for a specified period of time Implied Contract The idea that a contract exists between the employer and the employee based on the implied promises of the...
Ngày tải lên: 28/11/2014, 15:17
human resources management _ section 1-basics of hrm
... administrative support operations (e.g., payroll and benefits work) Employee Advocate Role – “Champion” for employee concerns • Employee crisis management • Responding to employee complaints Operational ... strategic partner HR functions as career field HR practices follow a flow of employees from IN to OUT of the organization Attracting people: Using & developing Retaining people: people: –HR Planning ... 1–25 HR Management as a Career field HR Generalist – A person with responsibility for performing a variety of HR activities HR Specialist – A person with in-depth knowledge and expertise...
Ngày tải lên: 28/11/2014, 15:18
Test bank accounting management 11e chapter 19 QUALITY, TIME, AND THE THEORY OF CONSTRAINTS
... satisfaction with specific product features ii Number of defective units shipped to customers as a percentage of total units shipped iii Number of customer complaints iv Percentage of products that ... of quality (COQ) reports Do multiple choice Assign problems 19- 27 and 19- 28 D Costs of design quality Designing products that satisfy customer needs Significant component of these costs is opportunity ... (ratio of good output to total output) iii Employee turnover (ratio of the number of employees who leave the company to the average total number of employees) iv Employee empowerment (ratio of the...
Ngày tải lên: 23/11/2016, 16:13
Sổ tay kết cấu thép - Section 7
... c Ͼ 1.5, Fcr ϭ 7. 5 ͩ ͪ 0. 877 Fy c2 (7. 9) (7. 10) EXAMPLE—LRFD FOR STEEL PIPE IN AXIAL COMPRESSION Pipe sections of A36 steel are to be used to support framing for the flat roof of a one-story ... 21. 17 ksi The design strength of the 6-in pipe, then, from Eqs (7. 6) and (7. 7), is Pn ϭ 0.85 ϫ 5.58 ϫ 21. 17 ϭ 100.4 kips Ͼ 93.6 kips—OK DESIGN OF BUILDING MEMBERS 7. 6 7. 7 COMPARATIVE DESIGNS OF ... 1.682 From Eqs (7. 6) and (7. 7), the design strength is Pn ϭ 0.85 ϫ 11 .7 ϫ 11 .19 ϭ 111.3 kips Ͼ 1 07. 5 kips—OK 7. 9 7. 10 SECTION SEVEN 7. 8 STEEL BEAMS According to the AISC ‘‘LRFD Specification for...
Ngày tải lên: 18/10/2012, 16:13
Mba - Management - Negotiation - The Science Of Influence
... demonstration of the principle of reciprocity: People give back what another has given them Although reciprocity is usually thought of as governing the exchange of money, The principle of scarcity explains ... were still pending) Negotiators can point out the unique advantages of each proposal that will be lost if it is not accepted (e.g., the party would not get the prompt payment of some of the money ... interactions can lead people to accept a proposal or comply with a request that they might otherwise reject This research has identified six fundamental principles of influence These principles not involve...
Ngày tải lên: 07/02/2013, 09:32
Enterprise Marketing Management - The New Science of Marketing - John Wiley & Sons
... through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 0192 3, ( 978 ) 75 0-8400, fax ( 978 ) 75 0-4 470 , or on the web at www.copyright.com ... mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 1 07 or 108 of the 1 976 United States Copyright Act, without either the prior written permission of the Publisher, ... support is captured and stored in a centralized database The system may provide data-mining facilities that support a sales opportunity (a.k.a pipeline) management system These systems help answer...
Ngày tải lên: 07/02/2013, 09:52
Solid waste management associated with develop of 3R initiative
... Hanoi Population MSW (tons/day) Growth in MSW (%) Per capita MSW (kg/ pers/day) Population Urban population MSW (tons/day) Growth in MSW (%) Per capita MSW (kg/ pers/day) 5554.8 573 0.8 5911.6 61 07. 8 ... 3288.2 3445 3565.6a 1834.3 199 9 .7 2056.8 2111.1 2145.5 2 570 .9 2660.9a 190 0 1 979 2100 2200 23 47 2511 2 673 5.26 3.99 5 .76 4.55 6.26 6.53 6.06 0.63 0.64 0. 67 0.68 0 .71 0 .73 0 .75 Source: Ho Chi Minh, ... and Article 27 of Governmental Decree 59/20 07/ ND-CP on SWM Decision 1440/2008/QD-CP of the Overall Master Plan of SWM for three key economic regions in Vietnam proposes a main policy of 3R solutions...
Ngày tải lên: 28/04/2013, 12:52
THE 7 HABITS OF HIGHLY EFFECTIVE TEENS
... àûúåc xï p vâo top nhûäng cêu nối ngúá ngêín: 10 "Chùèng cố l gò àïí mưỵi cấ nhên phẫi cố mưåt cấi vi tđnh nhâ hổ." KENNETH OLSEN - Ch tõch, ngûúâi saáng lê p DIGITAL EQUIPMENT, 1 977 "Maáy bay ... thêëy sao? Ta bùỉt àêìu nhế! ÀIÏÌU HÊ P DÊỴN KÏË TIÏ P ÚÃ phêì n kïë , chuá n g ta seä gùå p top 10 phấ t biïí u ngúá ngêí n nhêë t tûâ trûúá c àïë n Tiï p tuåc lïn àûúâng thưi bẩn! 23 Thối quen ... lâm cho xong Lậng phđ phêìn lúán thúâi gian vâo cấc trô chúi àiïån tûã, la câ trïn mẩng, gêỵu qua àiïån thoẩi, bân lån ph phiïëm vâ lang thang rong chúi khù p chưën Ln àïí bâi tê p vïì nhâ àïën...
Ngày tải lên: 24/08/2013, 08:48