... toeach other, which makes the competitiveness of hotels more and more fierce.Therefore, the quality of the reception staff is always the top priority of thehotel.Recognizing the importance of reception ... focus on the following 3 points: First, I will focus on the structure of the premises, the hotel facilities, andthe situation of arrivals The second will evaluate the service quality of the reception ... andunderstood as the business of services to satisfy the needs of rest and food forguests from other places Function of the concept of "hotel business", besidesthe business of two main types of services,
Ngày tải lên: 13/01/2022, 18:21
... meet the essential needs of guests when they stay at hotel.+ Additional services: Services other than the above two services to satisfy the secondary needs in the time of staying at the hotel.There ... Organizational structure of the kitchen * Functions & duties of each position in the kitchen:During the manufacturing process of the kitchen division, theSourchef Commis Chef organization of work is allocated ... Result of F&B business at the restaurant in 2017 –20194.1.2 The number of guests at the F&B departmentin in 2017-2019 Period Table 7 The number of visitors coming to the restaurant
Ngày tải lên: 13/01/2022, 18:21
NN AN INVESTIGATION INTO THE REALSITUATION AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF FOOD AND BEVERAGE DIVISION AT CAPELLA HOTEL
... the current thesis independently, and that Ihave mentioned all areas of the work in which sources are used based on theirphrasing or meaning Except when noted in the body of the thesis, the thesis ... about the quality of service of the F&B Department, I realized somestrengths and weaknesses of customer service of the F&B Department Then,I could offer some solutions to improve the issues ... cansee where they fit into the overall organization of the department Ideally, theorganization chart needs to be placed on the F&B office notice board andthe back of the house area of each F&B
Ngày tải lên: 29/03/2022, 12:51
An investigation into the real situation and solutions for improving the service quality of the reception department at hoang sa hotel da nang
... in the HotelThe role of receptionists in a hotel is critical to the success of the hotel and the satisfaction of its guests Receptionists are often the first point of contact for guests when they ... the Service Process of the Reception Department as well as the Qualitications of the StaffSome suggestions to improve the service process of the front desk department and the qualifications of ... for the largest percentage of booking services,making guests the most satisfied because of the professional treatment of the staff there, accounting for 80% excellent and 20% good Next, the direct
Ngày tải lên: 25/02/2024, 08:23
An investigation into the real situation and solutions for improving the service quality of food and beverage at citadines pearl hoi an
... to:- Study the common problems of the operation of the F&B department, the general theoretical basis of service quality and the issue of improving service quality at the F&B department in the hotel.- ... Method of Analysis: From the collected data, I analyzed and assessed the current status of the F&B department at Citadines Pearl Hoi An.Organization of the studyThe main content of the thesis ... ensures the best profit.- Assistant Director: The Assistant Director will be the person to assist in the management and supervision of activities at the request of the Director.They must monitor the
Ngày tải lên: 25/02/2024, 11:54
An investigation into the real situation and solutions to improving the quality of service at the reception department of century hotel da nang
... attitudes of the staff are notprofessional, the service quality also zero Therefore, the quality of theworkforce depends on the management of the hotel Quality of management team Hotel manager is the ... customers The receptionist is the first tomeet the customer and also the last to say goodbye to the guest.Therefore, what the receptionist shows is the face of the hotel Whencustomers review hotels, they ... Danang and from there to suggestsolutions to improve the service quality of the front desk department atthe hotel From there, I will give the most overview of the F.O service as well as the strengths
Ngày tải lên: 25/02/2024, 11:55
NN AN INVESTIGATION INTO THE REAL SITUATION AND SOLUTIONS TO IMPROVING FRONT OFFICE DEPARTMENT AT SEA CORNER BOUTIQUE HOTEL
... to the Front Office Department of Sea CornerBoutique Hotel Da Nang 11 3.1.1 Definition of the Front Office Department of Sea Corner Boutique Hotel Da Nang 11 3.1.2 The role and the mission of the ... ORGANIZATION OF THE STUDY The case study consists of six chapters: Chapter 1: The introduction of the graduation paper including Rationale, Aims, and Objectives, Scope of the study, Method of the studyand ... construction and design The higherthe value and attractiveness of the tourism resource, the greater theinvestment required for the scale of the hotel At the same time, the architectural planning,
Ngày tải lên: 29/03/2022, 12:51
NN GRADUATION THESIS AN INVESTIGATION INTO THE REAL SITUATIONSAND SOME SOLUTIONS TO IMPROVING MARKETING DEPARTMENT AT THAI VIET SMILE CO ,LTD
... department from the data collected.Then, I pointed out some strong points and weak points of the real situation ofthe quality of the marketing department and offered some suggestions toimprove the problems ... tourist, of territory of the trip, of the organizationalform of the trip, and of destination As we know, human demand isvery diversified One person’s demand is different from others Thekey reason ... efficiency of using other resource elements of enterprises.Because, person is the subject who conducts all business activities with theaim of the business The table below is the situation of labor
Ngày tải lên: 29/03/2022, 12:51
An investigation into the reality and some solutions for improving the housekeeping department’s service quality at belle maison parosand danang hotel
... Hotel.Organization of the StudyThe main content of the thesis is divided into 6 chapters as follows: The introduction part of the graduation thesis includes the Rationale, Aims and Objectives, Scope of the ... the higher the development, the fiercer the competition Therefore, the top criterion of the hotel is always the quality of service, especially room attendant Realize the importance of the service ... on the Housekeeping Department’s Staff 4.2.1.1 Evaluation on the foreign language Proficiency of Staff Table 5 Evaluation on the foreign language proficiency of staffMost of the staff of the
Ngày tải lên: 25/02/2024, 11:55
INVESTIGATION OF THE EFFECT OF ADDITIVES ON THE BASIS OF PICKLING SOLUTIONS CONTAINING IRON SALTS ON THE STRUCTURE AND STRENGTH OF FINE CONCRETE
... Khomyakova INVESTIGATION OF THE EFFECT OF ADDITIVES ON THE BASIS OF PICKLING SOLUTIONS CONTAINING IRON SALTS ON THE STRUCTURE AND STRENGTH OF FINE CONCRETE The modern tendencies of construction ... components improving the characteristics of construction products is now a promising field of research. The article presents the results of the use of waste pickling solutions of steel rolling factories, ... connected with the use of new high-efficient materials with the application of resource- and energy-saving technologies of their generation The use of industrial man-made products as the components
Ngày tải lên: 27/11/2019, 23:57
Investigation of adsorption, dissociation, and diffusion properties of hydrogen on the V (1 0 0) surface and in the bulk: A first-principles calculation
... smaller than those of the other sites, further indicating that H2is more inclined to adsorb on the HS of the (1 0 0) surface However, the TS shows the same adsorption energy of0.001 eV for a ... adsorbed more sta-bly at the TS than at the other sites Dissociation of H2molecules In order to study the case of the dissociation of H2molecules on the V (1 0 0) surface, the above calculation ... Diffusion of H atoms We studied the diffusion properties of H atoms on the V surface H2molecules at the surface of V (1 0 0) dissociate into H atoms that may diffuse either on the surface or from the
Ngày tải lên: 13/01/2020, 04:15
An investigation on the difficulties in making business english oral presentation of the first year non major english students at faculty of accounting at dai nam university and some solutions
... …29 Trang 4Table of contentsAcknowledgements Abstract List of Abbreviations List of Tables Page 1 The background of the study……… 1 2 The method of the study ……… 2 3 The aims of the study ……… 2 ... The first part is Introduction, which provides a brief introduction of the reasons for choosing the topic, the method, the aims, research questions, the scope of the study, and thedesign of the ... difficulties What follows is the conclusion of the study, which presents theoverview of the study Besides, the limitations of the thesis are pointed out and the areas forfurther study are proposed
Ngày tải lên: 08/11/2020, 14:39
An investigation of seasonal variation in aerosol optical properties from ground based and satellite measurements over the region of tainan taiwan
... estimating the surface concentrations of sulfate, dust and smoke along the region of interest Trang 141.2 Objectives of the StudyThe objectives of the study are given as follow: 1 To inspect the aerosol ... attention to the yearly AOD, 2014 was shown with the highest record of AOD (675 nm) at 1.142 On the other hand, 2011 was shown with the lowest record of AOD (675 nm) at 0.225 In addition, months of March ... entwined Known as aerosols, these particles float across from the Earth’s stratosphere down to the atmosphere and have a range of hardly a nanometer— smaller than the width of the smallest virus that
Ngày tải lên: 08/04/2021, 08:50
AN INVESTIGATION INTO THE STRENGTHS AND WEAKNESSES OF RECEPTION DEPARTMENT AT HOA SEN HOTEL AND SOME SOLUTIONS TO IMPROVING ITS SERVICE QUALITY
... Based on the perception, the quality of hotel service is the customer 'sevaluation drawn during the use of the service: the attitude of live servicestaff, the appearance of the system of technical ... leave the hotel The first contact of gueststhrough the calls to the hotel is the receptionists; therefore, they have anindispensable influence on the initial impression of the guests As therepresentative ... therepresentative of the hotel in promoting the business relationship, is theconnection between tourists and the division of the hotel, on behalf of thehotel to meet all the needs of guests in the possible
Ngày tải lên: 25/12/2021, 16:52
AN INVESTIGATION INTO THE REAL SITUATIONS AND SOME SOLUTIONS TO IMPROVING THE SERVICE QUALITY OF THE RECEPTION DEPARTMENT AT DANANG TRADE UNION HOTEL
... depends on the size of the hotel business, the physical scale of the hotel, and the hotel management policy There is an appropriate personnel structure to ensure the best service for the guests The ... bydoing some surveys with the guests of hotel Next, the research data will assess the quality of hotel services and analyze theactual situation of the hotel through the data I gathered Trang 13Finally, ... Track, update, synthesize the cost of guests • Making payments and billing • Checking out guests 1.2.3 The Front Office department organization chart. The structure of the Section of the Lobby Division
Ngày tải lên: 13/01/2022, 18:21
Báo cáo hóa học: " Research Article The Shrinking Projection Method for Common Solutions of Generalized Mixed Equilibrium Problems and Fixed Point Problems for Strictly Pseudocontractive Mappings" ppt
... common element of the set of fixed points of strictly pseudocontractive mappings, the set of common solutions of generalized mixed equilibrium problems, and the set of common solutions of the variational ... element of the set of fixed point of strictly pseudocontractive mappings, the set of common solutions of variational inequalities with inverse-strongly monotone mappings, and the set of common solutions ... finding the common element of the set of fixed point of nonexpansive mapping and the set of solutions of equilibrium problems in Hilbert spaces Let {xn } and {un } be sequences generated by the following...
Ngày tải lên: 21/06/2014, 05:20
báo cáo hóa học:" Research Article Approximation of Solutions for Second-Order m-Point Nonlocal Boundary Value Problems via the Method of Generalized Quasilinearization" pdf
... solutions of 3.60 Clearly α t and β t are not the solutions of 3.60 and α t < β t , t ∈ 0, Also, the assumptions of Theorem 3.1 are satisfied Thus, the conclusion of Theorem 3.1 applies to the ... F f φ Then, the convergence of the sequence {αn } of approximate solutions (obtained in Theorem 3.1) is quadratic Proof Let us set en pen − qen x t − αn t 1 t ≥ so that en ηi , satisfies the boundary ... in the statement of Theorem 2.2, then there exists a solution, x t of 1.1 and 1.2 such that α t ≤ x t ≤ β t , t ∈ 0, Theorem 2.3 Assume that α, β ∈ C2 0, are, respectively, lower and upper solutions...
Ngày tải lên: 21/06/2014, 11:20
An investigation into the pronunciation of the fricatives θ and ð experienced by the students of grade 10th at thanh binh 2 high school – problems and solutions
... aims of the study, scope of the study, the theory of the study, research methods, and significance of the study, related previous studies, and organization of the study The second one is the content ... part of the back of the upper teeth The tip of the tongue sticks out of the mouth slightly -Its phonation (degree of noise) is voiceless That means the sound is produced without vibrations of the ... etc thence, thither Exceptions Final *Verbs ending in a dental fricative usually have /ð/, and are frequently spelled the : bathe, breathe, clothe, loathe, scathe, scythe, seethe, sheathe, soothe,...
Ngày tải lên: 27/07/2014, 02:01
INVESTIGATION OF MEMBRANE PROPERTIES IN THE CENTRAL NERVOUS SYSTEM OF DROSOPHILA MELANOGASTER STUDIED BY FLUORESCENCE CORRELATION SPECTROSCOPY
... onto the cover glass beside the sticky tape, with the help of a second blunt needle The embryo was not lifted above the surface of the dissecting medium, as this caused dispersion of the tissue The ... signal in time The derivation on the right is based on the assumption that the statistical properties of the process are independent of time The ACF can also be written in terms of intensity fluctuations ... and is the excitation intensity of the laser at the centre of the laser π wo beam with laser power P wo and zo are the radial and axial distances of the laser focus, respectively, at which the fluorescence...
Ngày tải lên: 12/10/2015, 17:36
Investigation on the structure and magnetic properties of co2mnsi heusler alloy for spintronic application
... guidance on the understanding of structural and magnetic properties of CMS Heusler alloys and its further application into the field of spin-electronics 1.6 Outline of thesis This thesis was organized ... scenarios, shifts of Fermi level occurred Based on their calculations, the shift of EF 17 was attributed to the larger extension of p states compared to the d states of Sb Movement of Fermi level ... combination of Heusler alloy formation Adapted from [32] 1.4.1.1 Origin of the bandgap According to the calculations by Galanakis et al [34], the origin of the bandgap in Heusler alloys is caused by the...
Ngày tải lên: 16/10/2015, 12:00