global business the case of mtv

... about the components of their service quality affecting satisfaction of their customers whereby they can improve their performance for increasing the level of customer satisfaction In addition, the ... constructed in five parts The first is the introduction of the study The second is the literatures review and hypotheses Following is the research method The next part is the data analysis and results ... the former, it relates to the success of the provider to provide the customer with a solution end-to its problem while, the latter describes the effects that the service offered created for the

Ngày tải lên: 04/06/2017, 21:24

... role-model in their behavior The staff is the face of the whole supermarket, so all the work they has a direct impact on the performance of the supermarket 8 N.Đ Minh, N.P Anh / VNU Journal of Science: ... environment At Company B, the management term “Tam the” is instilled in the minds of the managers They not teach the general staff the meaning of “Tam the”, but instead make them understand this concept ... for the efforts of the employees and in some cases, this empowerment can help them feel the value of the work that they everyday Concern for employees and humans in general is also a part of Company

Ngày tải lên: 12/12/2017, 14:29

... UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of Business Le Thi Binh Phuong SERVICE QUALITY AND CUSTOMER SATISFACTION IN BUSINESS-TO-BUSINESS: THE CASE OF READY-MIX ... information from the market to the customer The contact persons at the Ready-Mix company and the industrial customer are on the same level (fit between people) The customer and the Ready-Mix Concrete ... process quality of the Ready-Mix Concrete Service The service is delivered according the agreed planning 77 (keep time schedules) The service is delivered according the agreed budget The service

Ngày tải lên: 02/10/2020, 15:31

... role-model in their behavior The staff is the face of the whole supermarket, so all the work they has a direct impact on the performance of the supermarket 8 N.Đ Minh, N.P Anh / VNU Journal of Science: ... environment At Company B, the management term “Tam the” is instilled in the minds of the managers They not teach the general staff the meaning of “Tam the”, but instead make them understand this concept ... for the efforts of the employees and in some cases, this empowerment can help them feel the value of the work that they everyday Concern for employees and humans in general is also a part of Company

Ngày tải lên: 17/03/2021, 20:25

... productivity as the ratio of outputs of commodities and/or services to inputs of fundamental resources • Productivity is the most efficient use of resources; the act of creating more items from the same ... as the working efficiency of a country's whole labor force Among the many definitions of productivity, the most widely used and popular definition is the ratio of output and input The ratio of ... describe the flow of services from the available capital pool (3) Intermediates: the total worth of all intermediates utilized, deflated to eliminate the impacts of price inflation These types of

Ngày tải lên: 12/12/2021, 21:01

... years on a global stage by following the vision of the founders of the company Marriott’s vision statement put forth by the company is “To be the World’s Favorite Travel Company.” The mission ... International takes great pride in its employees and their behavior, which is the reflection of the core values and the culture of the company Five core values of the company are “We put people first”, “We ... Moreover, the frameworks that define the human resources to be used in Marriott's operations are crucially developed by the managers of human resources of the business Additionally, the performance of

Ngày tải lên: 30/06/2023, 08:26

... productivity in Vietnamese, the author chooses the topic: “DETERMINANTS FOR PRODUCTIVITY IMPROVEMENT IN HOTEL BUSINESS: THE CASE OF DANANG, VIETNAM” as thesis research.Aims of researchThe research titled ... examining the relationship between managers and their employees, focusing on the effectiveness of their combined efforts.In summary, this thesis defines productivity in the hotel sector as the ratio of ... profits, market share, and overall competitiveness in the market. 27 the literature review) Then, productivity improvement will be the result of a change in the input-output ratio On the other

Ngày tải lên: 23/10/2023, 06:30

... productivity as the ratio of outputs of commodities and/or services to inputs of fundamental resources • Productivity is the most efficient use of resources; the act of creating more items from the same ... as the working efficiency of a country's whole labor force Among the many definitions of productivity, the most widely used and popular definition is the ratio of output and input The ratio of ... describe the flow of services from the available capital pool (3) Intermediates: the total worth of all intermediates utilized, deflated to eliminate the impacts of price inflation These types of

Ngày tải lên: 06/11/2023, 09:25

... understanding of the importance of servant leadership in a crisis context, such as the case of COVID-19 The author has demonstrated the rationale of servant leadership in times of crisis compared to other ... on the COR theory, the present study focuses on the examination of the potential of servant leadership in mitigating negative emotions and restoring the belief of employees in the context of ... addition, the researchers assessed the potential biases in the data collection process to ensure the reliability and accuracy of the test results The findings of the study suggest that the presence of

Ngày tải lên: 04/03/2024, 16:27

... Dinh, T M (2023) Mitigating the negative emotions of employees in times of crisis: The role of workplace spirituality and employees' creative adaptability Global Business and Organizational Excellence, ... workplace spirituality and resilience enhance the service recovery performance of FLEs: a theoretical integration of COR theory and SDT", Journal of Organizational Effectiveness: People and ... Trang (2023) The impact of servant leadership and transformational leadership on employee’s service job performance: a comparative analysis, Proceeding of The 5th Asia Conference of Business and

Ngày tải lên: 07/03/2024, 08:35

... wastage Additionally, the lack of appropriate tools for shelving items further prolongs the task of restocking Furthermore, slow resolution of issues during the sales process adds to the overall delays, ... supermarkets, the labor policies and working law are not in the concern of top management, the employees themselves do not understand fully about these The result is: the top management cannot control the ... newer enterprises often lack an understanding of the roles of regular employees and the Lean philosophy, leading to ineffective application of Lean tools without a clear grasp of the underlying

Ngày tải lên: 25/02/2025, 02:55

... False Globally, the overall level and rate of growth of merchandise exports exceed those of commercial services True False The proportion of merchandise exports coming from Latin America and the ... purchaser of goods coming from the would-be exporter's country True False 17 China, Mexico, and Japan are the three largest trading partners of the United States, in terms of the total volume of imports ... metals True False 20 Arguments in support of mercantilism largely disappeared after the end of the mercantilist era in the late 1700s True False 21 The theory of absolute advantage suggests that under

Ngày tải lên: 11/11/2017, 10:40

... ownership of much of the industry in formerly communist nations D All of the above are aspects of the trend toward unification and socialization of the global community 54 UNCTAD, an agency of the ... smallest economies B the sum of the combined sales of Ford and General Electric C the total sales of Wal-Mart Stores and Citigroup D the sum of the GNI of the U.S 59 In the United States, an ... by the parent company of its right to do business in the host country E A and C 58 In 2006, the total amount of ExxonMobil's worldwide sales was greater than A the combined GNIs of 80 of the

Ngày tải lên: 11/12/2018, 10:21

... Statistics Office Department Store In Western countries, department stores make profits through the difference between the price they pay to their suppliers and the price at which they sell the product ... brand suppliers, as they are one of the principal distribution channels for apparel brand suppliers Therefore, there have been some cases of unfairness and wrongdoing on the part of department stores ... business- to -business marketing, and global marketing channels He has publications in Journal of Business- to -Business Marketing, Dr Sungmin Ryu is an associate professor of school of business at...

Ngày tải lên: 17/04/2013, 20:23

... choose thesis topic: “Developing a Franchise Business in Vietnam - The case of Pho 24” Objectives The objective of the thesis is given the theoretical basis of the franchise, analyze the reality ... Overview of Franchising Business in Vietnam – This part analyses the reality for Business development in form of franchise in Vietnam Chapter 3: The Case of Pho 24 – The chapter presents the case of ... update the practice The Civil Code of 1992 and the law documents relating to intellectual property rights are the basis for the transfer of the value of the enterprise business Particularly the...

Ngày tải lên: 26/03/2015, 08:43

... TABLE OF CONTENTS ACKNONVLEDGEMENTS i TABLE OF CONTENTS V LIST OF A BBR EV IA TIO N S .viii LIST OF TABLE X LIST OF FIGURE ... NECESSARY OF T H E SIS .1 SCOPE OF W O R K S METHODOLOGY CONTRIBUTION OF TH ESIS C H A PTER 1: TH EO R Y ON FO R M U LA TIN G BUSINESS STRATEGY ... titu te s B argaỉning pow er of suppliers Bargaining power of Threats of substitutes mBÊm S o u r c e : S t r a te g i c M a n a g e m e n t, L L B y a r s 13 Threat of Entry by potential competitors:...

Ngày tải lên: 26/03/2015, 08:48

... during the application of these theories into the case of Nam A Company, the report aims at figure out the company opportunities, threats, strengths and weaknesses as the foundation to form the business ... by the customers, so the firm can charge a premium price for them The firm hopes that the higher price can cover the costs of adding unique attribute to these products In addition, because of ... products to the ones of market leaders and provide them with lower price to the customers who find the quality of products acceptable and their price more reasonable These products are often called...

Ngày tải lên: 26/03/2015, 08:50

... p ly in g th e o ry in to o r g a n iz a tio n ’ s a c tio n 26 Chapter 2: Case study of Hyundai Vietnam 2.1 Overview of Cars market 2.1.1 O verall m arket grow th V ie tn a m 's e c o n o m y ... th e sp re ad o f a v ia n flu pushed up the prices for food A t the same tim e, prices for im ported Steel, reíin ed Petroleum Products, fertilizer and other com m odities w ere a ls o bum ped ... c h a n n e l a nd e n d in g w it h the c o n s u m e rs H y u n d a i ío c u s e s o n m a n a g in g the flo w o f m a te ria ls a nd in íò r m a tio n the supply Chain to m a k e it m ore...

Ngày tải lên: 26/03/2015, 08:52

... applied in the case stu d y o f other co m panies in shrim p fa rm in g industry The thesis structure The thesis is started w ith the introduction part, fo llo w in g by three chapters and the conclusion ... in g the co rre s p o n d in a action steps í Lilly u n d e rs ta n d the strategy they vvill im p lem en t The iin plem entatio n m ight not succeed i f the strategy is m isund ersto ođ or the ... ns thc o p e n in g o f the eco n o m y tbllovvina the econom ic renovation process o f " d o i m o i " and the expansion of the g lo b a l shrim p m a rk e t all lead to the c o u n try ‘s sp...

Ngày tải lên: 26/03/2015, 08:52

... what is the way to counter the strength o f these forces All thesc factors together dctermine profit potential o f an industry via iníluencing prices, costs and requircd invcstmcnt o f businesses ... addition, the stu đ y can be a refe rc n c e to fírm s in other Industries To the enterprise: The study finds out business context, opportunities, thrcats, strengths, vveaknesses and appropriate business ... availablc data XV Signiĩicancc The rcscarch contributes signiíìcantiy to the economy and the enterprise: To the economy: The study provides bctter undcrstanding o f building business strategy framework...

Ngày tải lên: 26/03/2015, 08:52