... work during study and research period and it is not yet published in other’s research and article The other’s research result and documentation (extraction, table, figure, formula,and other document) ... LIST OF FIGURES AND CHARTS Chart 1.1: The process of credit services deployed in BIDV 22 Chart 1.2: The process of implementing the credit card service in BIDV 23 Chart 1.3: The process of credit ... Procedure Part C Process Contract; Process Collateral; Disburse Fund 35 Process 2.4: Current credit card granting procedure Part A Generate Leads & Perform Sales 40 Process 2.5:
Ngày tải lên: 20/01/2019, 21:09
... standards Ellis and Castle (2010) conceptualized a parallel connection between continuous process improvement and instructor research by laying out the basic attributes and processes Jung and Wang (2006) ... performance: Quality assurance, continuous process improvement and environmental regulation and policies Andriansyah Andriansyaha*, Taufiqurokhman Taufiqurokhmana and Ismail Suardi Wekkeb a Universitas ... Planning Process focus Delivery Environmental Regulation and Policy (ERP) Supply Chain Performance (SCP) Continuous Process Improvement (CPI) Fig Framework showing that how QAP, CPI and ERP effect
Ngày tải lên: 27/05/2020, 03:30
(LUẬN văn THẠC sĩ) relationship between business process improvement and customer satisfaction at vietnam international bank (VIB bank)
... cross-sell and up-sell products and services, and boost agent productivity and satisfaction.Objectives of the studyTheoretical framework for customer service procedures, customer satisfaction and the ... of lending processs: Lending Process, Credit Card Process of VIB - Other articles on newspapers, journals, books, magazines related to factors affecting Lending Process, Credit Card Process of ... to branch processes, regulations, and procedures, and recommend improvements aimed at enhancing customer service.* Respondents: 200 customers, who have been using the service lending process,
Ngày tải lên: 27/06/2022, 08:52
LUẬN văn THẠC sĩ relationship between business process improvement and customer satisfaction at vietnam international bank (VIB bank)
... work during study and research period and it is not yet published in other’s research and article The other’s research result and documentation (extraction, table, figure, formula,and other document) ... customers with high standards and expectations (Dei-Tumi, 2005) And as competition increases, there is the need to devise creative and new ways of meeting the ever-increasing demands of the modern- ... Simplifying the process of providing services to customers,improvingservice quality,helping managers organize and coordinate activities,helping the inspecting, supervising and evaluating processesand helping
Ngày tải lên: 05/12/2022, 10:18
dod information technology software and systems process improvement programs potx
... prioritizes the process Improvement activities and develops strategies for pursuing them It then develops a process improvement action plan that details the activities and strategies and includes ... Command, Control, ‘Communications, and lnteligence i responsible for establishing and implementing DOD's policies, processes, programs, and standards ‘governing the development, acquisition, and ... against which to ‘measure progress and identifies any existing process improvement inliatses, The SEPG then uses the baseline to identify weaknesses and target process improvement activities It also
Ngày tải lên: 09/03/2014, 09:20
An integrated process planning and robust fixture design system 4
... combination with design-by-fixturing-feature and interactive feature definition. Existing systems commonly consider process planning and fixture planning as separate activities and fixture planning ... Approach Table 4. 4 Constrained and constraining entities... H6 and H7), four through holes (H1, H2, H3 and H4) and the base plane (P1) The raw part model and the final part model input ... linear and three rotary motions of the workpiece along and around the three major axes X, Y and Z as shown in Figure 4.3. Restricting all the degrees involves two primary elements: locators and
Ngày tải lên: 11/09/2015, 09:16
An integrated process planning and robust fixture design system 5
... both process planning and fixture design (Ong and Nee, 1994) Its task is to determine the number and sequence of set-ups, the features to be machined in each up, and the part orientation and locating ... planning, design specifications and manufacturing resources Design specifications include workpiece geometry, dimension, tolerance, and features which can be both functional and aesthetic Manufacturing ... different locating methods and manufacturing cost, and different fixture configurations can result in different locating stack-up errors and stability Machining accuracy and the capability of available
Ngày tải lên: 11/09/2015, 09:16
An integrated process planning and robust fixture design system 6
... Introduction A fixture is a device to locate and secure a workpiece to maintain its orientation and position during a machining process using supports, locators and clamping mechanisms (Nee et al, 1995). ... Based Genetic Algorithm (RDGA) (Lu and Yen, 2003), and Dynamic Multi-objective Evolutionary Algorithm (DMOEA) (Yen and Lu, 2003). Several survey papers (Fonseca and Fleming, 1993; Coello, 2000; ... the mutation operation, a gene is randomly selected at the point level from a chromosome, and a random point ID is chosen to replace this gene from the node candidates of the surface on which
Ngày tải lên: 11/09/2015, 09:16
Integrating TOC and TRIZ for service process improvement
... quality and importance of process quality, various process improvement methodologies, and tools for service process design and improvement 2.1 Services as Processes Scholars from ... Solving Process and Associate Tools 34 Figure 4-3: Synergies between EC and TRIZ Principles 40 Figure 5-1: Framework for Service Process Improvement 47 Figure 5-2: Process of the Conceptual ... effective process improvement For the systematic process improvement, TOC is often... between the customer and service employees and/ or physical resources or goods and/ or systems
Ngày tải lên: 08/11/2015, 16:30
Performance analysis and troubleshooting of process control loops
... ANALYSIS AND TROUBLESHOOTING OF PROCESS CONTROL LOOPS ROHIT RAMACHANDRAN NATIONAL UNIVERSITY OF SINGAPORE 2005 PERFORMANCE ANALYSIS AND TROUBLESHOOTING OF PROCESS CONTROL LOOPS ROHIT RAMACHANDRAN ... my mum, dad and maternal grandparents (Thata and Ammama), without whose love and support, I would have never made it to this point I dedicate this thesis to them with all my love and affection ... 1967 168 Balchen, J.G and Strand, S.L State-Space Predictive Control, Chemical Engineering Science, 47, pp 787-807 1992 Bendat, J.S and Piersol, A.G Random Data: Analysis and Measurement Procedures
Ngày tải lên: 28/11/2015, 13:34
1 optimal design of plate and frame heat exchangers for efficient heat recovery in process industries
... PHE Kandlikar and Shah [21] analyzed different flow arrangements and proposed formulas for up to four passes These and other similar formulas can be found in books on heat exchangers thermal design, ... comprehensive description of existing PHE design procedures was presented by Shah and Focke [28] and Shah and Wanniarachchi [29] Their methods were described by Shah and Seculic [7] as (1) quite involved ... compact and requires much less material for heat transfer surface production, and a much smaller footprint, than conventional shell and tubes units PHEs have a number of advantages over shell and
Ngày tải lên: 26/08/2016, 18:04
DSpace at VNU: Application of D-optimal Design for Modeling and Optimization of Operation Conditions in SAGD Process
... instructions for authors and subscription information: http://www.tandfonline.com/loi/ueso20 Application of D-optimal Design for Modeling and Optimization of Operation Conditions in SAGD Process H X Nguyenac, ... Application of D-optimal Design for Modeling and Optimization of Operation Conditions in SAGD Process H X Nguyen,1;3Wisup Bae,1 W S Ryoo,2 M J Nam,1 and T N Tu1 1Department of Energy and Mineral Resources ... independent variables and the response surface 2.2 D-optimal Design There are several design optimality criteria needed to do a computer-generated design, such as D-optimality, A-optimality, and G-optimality
Ngày tải lên: 16/12/2017, 11:08
Lean six sigma process improvement tools and techniques by donna summers a
... process Lean Six Sigma: Process Improvement Tools and Techniques Donna C Summers © 2011 Pearson Higher Education, Upper Saddle River, NJ 07458 • All Rights Reserved Lean Six Sigma: Process Improvement ... customer demands – Used any time you have customers and you need to identify their expectations and turn that information into workable technical specifications Lean Six Sigma: Process Improvement ... Probe • Ask for Reasons – Clarity – Understanding – Issues • Ask for Examples – Show me, help me understand Lean Six Sigma: Process Improvement Tools and Techniques Donna C Summers © 2011 Pearson
Ngày tải lên: 09/01/2018, 08:59
Lean six sigma process improvement tools and techniques by donna summers chapter 01
... Statistical Probability and Statistics Probability and • Methods Collecting and Summarizing Data Statistics Collecting and Summarizing Data • Design of Designing Experiments Design of Experiments ... Lean tools and techniques are used to standardize work and remove waste and non value-added activities • Six Sigma tools and techniques are used to attack the variation present in processes ... • Systems Implementation, and Verification • Quality Planning, Controlling, and Assuring Not Covered • Assurance Product and Process Quality • Reliability Reliability and Risk Management Not Covered
Ngày tải lên: 09/01/2018, 08:59
Tài liệu Process Improvement For Effective Budgeting And Financial Reporting (Wiley-2003) doc
... involved Design Streamline old processes and design new ones, as required An important part of this phase is to document any new processes Execute Implement the new and improved processes, measure and ... budget models and approaches Your company’s budgeting and reporting diagnostics Key budgeting and reporting process criteria Key budget process building blocks Financial reporting process improvement ... password is process These documents are in Word format and you will be able to download and adjust them as necessary PART ONE INTRODUCTION TO BUSINESS PROCESS IMPROVEMENT ABOUT BUSINESS PROCESS IMPROVEMENT...
Ngày tải lên: 17/01/2014, 03:20
Process Variations and Probabilistic Integrated Circuit Design pot
... Process Variations and Probabilistic Integrated Circuit Design Manfred Dietrich • Joachim Haase Editors Process Variations and Probabilistic Integrated Circuit Design 123 Editors ... submicron requirements and mathematical approaches to analyze variations in the design process Technical terms are going to be defined and explained; physical processes and mathematical theories ... Variations in implant and anneal processes [30] Variation of temperature in operation Ageing and wear-out Signal coupling and cross-talk Supply voltage and package noise These unwieldy and mostly nonlinear...
Ngày tải lên: 07/03/2014, 08:20
Intel ® Pentium® 4 Processor on 90 nm Process Thermal and Mechanical Design Guidelines docx
... reference design for the Pentium processor in the 478-pin package and the Pentium processor with 512-KB L2 cache on 0.13 micron process Figure 26 and Figure 27 show the motherboard keep-outs and height ... causing the processor to cool down and stay within thermal specifications Various registers and bus signals are available to monitor and control the processor thermal status A thermal solution designed ... Intel reference design for the Pentium processor in the 478-Pin Package (or Pentium processor on 90 nm process ) is using a retention mechanism and clip assembly Refer to Chapter and the document...
Ngày tải lên: 09/03/2014, 00:20
NOBODY EVER GET CREDIT FOR FIXING PROBLEMS THAT NEVER HAPPENED: CREATING AND SUSTAINING PROCESS IMPROVEMENT potx
... ysics” u n derlyin g process im provem en t Th e actu al perform an ce of an y process depen ds on two factors: th e am ou n t of Time Spent Working an d th e Capability of th e process u sed to ... temsThinking and Modeling for a Complex World (New Y ork,NY:Irwin/McGraw-Hill,2000) resu ltin g ch an ge in process capability Moreover, n o im provem en t in capability lasts forever Mach in es wear, processes ... adh ere to th e specified process Th e com pan y spen t m illion s an d in vested cou n tless person -h ou rs to create a n ew produ ct developm en t process Th e n ew process in clu ded better...
Ngày tải lên: 29/03/2014, 03:21
process engineering and design using visual basic
... refineries, oil and gas industries, fine chemicals, and pharmaceuticals His fields of expertise include heat and mass transfer, process simulations, exchanger design, pressure vessel design, design of ... Preface The availability of various design tools and software made process engineering and design simple but also, in some cases, paradoxically led to inadequate design Unfortunately, not only young ... a and b and h = height (1.5) 45423_book.fm Page Monday, August 27, 2007 12:44 PM Process engineering and design using Visual Basic Quadrilateral (four sided) Area = 1/2 ab sinθ (1.6) where a and...
Ngày tải lên: 01/04/2014, 10:57
chemical engineering design principles, practice and economics of plant and process design
... Cover Design: Joe Tenerelli Gavin Towler is the Senior Manager of Process Design, Modeling and Equipment at UOP LLC He manages the areas of process design and optimization, equipment design, and ... TO DESIGN INTRODUCTION This chapter is an introduction to the nature and methodology of the design process and its application to the design of chemical manufacturing processes 1.2 NATURE OF DESIGN ... that are commonly repeated in design Process Manuals Process manuals are usually prepared by the process design group to describe the process and the basis of the design Together with the flowsheets,...
Ngày tải lên: 01/04/2014, 11:33