cisco unified contact center express ip ivr 8 5

... ptg 1 98 Cisco Unified Contact Center Enterprise (UCCE) www. @ ICM V M M CUCM IP IVR UCCE 1 2 6 3 5a 5b 7 4 Figure 12-7 Cisco Unified IP IVR Call Flow Step 4. UCCE runs a call-routing script. In ... to an IP phone. Many early adopters of UCCE chose IP IVR as their IVR solution as this was the only IP- based IVR available at the time. There still remains a large deployment base of IP IVR, ... Library of www.wowebook.com ptg Chapter 12: Unified CM and IVR 197 Tabl e 12- 3 Comparisons of CVP with IP IVR Feature CVP IP IVR Cost Lower port cost than IP IVR, but can require additional servers,

Ngày tải lên: 12/08/2014, 14:21

... 4 5 7 68 V M IP Figure 8- 8 Postrouting Call Flow with UCCE From the Library of www.wowebook.com ptg 1 08 Cisco Unified Contact Center Enterprise (UCCE) Step 7. The PG returns a label to the Unified ... http://www .cisco. com/en/US/docs/voice _ip_ comm/cust _contact/ contact _center/ icm_ enterprise/ icm _enterprise_ 7 _5/ user/guide/ipce75sg.pdf From the Library of www.wowebook.com 114 Cisco Unified ... with a SIP trunk. From the Library of www.wowebook.com ptg 110 Cisco Unified Contact Center Enterprise (UCCE) PSTN Contact Center Site A MPLS WAN CUCU Cluster A M M M PRI ISDN V V Contact Center

Ngày tải lên: 12/08/2014, 14:21

... platforms. The Cisco Unified Contact Center Enterprise (UCCE) is no different, and Cisco offers two reporting packages? ?Cisco We b V i e w and Cisco Unified Intelligence Center. The Cisco UCCE platform ... formats. Cisco Unified Intelligence Center The Cisco Unified Intelligence Center (Unified IC or CUIC) is a relatively new addition to the UCCE product suite. Introduced in UCCE version 7 .5 as Cisco Unified ... 192. 1 68 . 15. 30, CGPort 42027 Listen Port: 420 28] , ■ vrupim: The Vrupim process is the PIM for IVRs connected through the GED1 25 specification It is common for deployments with multiple IP IVRs

Ngày tải lên: 12/08/2014, 14:21

... ‘11/1/2010 00:00’ and ‘11/30/2010 23 :59 ’ — Modify the Call Type list to include only the required Call Types and CallTypeID in (55 18, 55 19, 55 23, 55 25, 55 26, 55 27, 55 29, 55 31) and ANI is not null group ... 2010-12-21 07 :55 :42.003 1 0 1 2010-12-21 07 :55 :42.010 1 0 1 2010-12-21 08: 06:32.003 3 0 3 2010-12-21 08: 07: 15. 000 8 0 8 2010-12-21 08: 07:24.000 4 0 4 2010-12-21 08: 08: 39.000 6 0 6 2010-12-21 08: 08: 53 .000 ... 2 48 Cisco Unified Contact Center Enterprise (UCCE) Unified Communications components (Unified Communications Manager [Unified CM], UCCE, Customer Voice Portal [CVP], and Unified

Ngày tải lên: 12/08/2014, 14:21

... BRKCOM-2 988 _c2 © 2009 Cisco Systems, Inc All rights reserved Cisco Public Data Center Edge Innovation Where We Are Starting from BRKCOM-2 988 _c2 © 2009 Cisco Systems, Inc All rights reserved Cisco ... Unified Computing BRKCOM-2 988 BRKCOM-2 988 _c2 © 2009 Cisco Systems, Inc All rights reserved Cisco Public Unified Computing Roger Andersson, Manager—Technical ... Adapters BRKCOM-2 988 _c2 © 2009 Cisco Systems, Inc All rights reserved Cisco Public 45 Unified Computing System (UCS) Single Single Point Point of of Management Management Unified Unified Fabric

Ngày tải lên: 27/10/2019, 21:30

... – 5: 1 subscription  50 40 pair: UCS systems = 480 compute nodes – 15: 1 subscription  70 18 pair: 14 6140 pairs: 1,120 compute nodes  70 18 pair: 13 50 40 pairs: 6,240 compute node  Enclosure 80 GE ... UCS6140 40x10GE: 8x4G = 12 .5: 1 UCS6140 8 Unified Compute System Unified Compute System LAN Environment SAN Environment Using 70 18 at Aggregation Layer Using 950 9 at Aggregation Layer  28 UCS based ... Details: Size: 10 .5? ?? (6U) x 18. 5? ?? x 32” Total Power Consumption Slots Fabric Extenders ▪ Nominal Estimates** Half-width Servers: 1 .5 – 3 .5 kW Full-width Servers: 1 .5 – 3 .5 kW Cabling: SFP+

Ngày tải lên: 27/10/2019, 21:31

... http://www.businesspartner.alcatel.com Cisco (20 05) , IP Contact Center At-a-glance, Cisco website http://www .cisco. com Cisco (20 05) , Cisco IPCC Enterprise Edition Datasheet, Cisco website http://www .cisco. com Cisco (20 05) , Computer ... ảnh hưởng tới hoạt động contact center Trang - 85 - Giải pháp IP contact center ứng dụng Việt Nam 3.6 Quản lý Tất phần contact center (OmniPCX, IP phones, softphones, CCivr…) quản lý công cụ nhất: ... cầu 83 3.1 Voice mail 83 3.2 IVR 84 3.3 Ghi thoại (voice logging) 84 3.4 Email 85 3 .5 Webportal 85 3.6 Quản lý 86 3.7

Ngày tải lên: 13/02/2021, 20:37

... http://www.businesspartner.alcatel.com Cisco (20 05) , IP Contact Center At-a-glance, Cisco website http://www .cisco. com Cisco (20 05) , Cisco IPCC Enterprise Edition Datasheet, Cisco website http://www .cisco. com Cisco (20 05) , Computer ... ảnh hưởng tới hoạt động contact center Trang - 85 - Giải pháp IP contact center ứng dụng Việt Nam 3.6 Quản lý Tất phần contact center (OmniPCX, IP phones, softphones, CCivr…) quản lý công cụ nhất: ... cầu 83 3.1 Voice mail 83 3.2 IVR 84 3.3 Ghi thoại (voice logging) 84 3.4 Email 85 3 .5 Webportal 85 3.6 Quản lý 86 3.7

Ngày tải lên: 25/02/2021, 12:56

... http://www.businesspartner.alcatel.com Cisco (20 05) , IP Contact Center At-a-glance, Cisco website http://www .cisco. com Cisco (20 05) , Cisco IPCC Enterprise Edition Datasheet, Cisco website http://www .cisco. com Cisco (20 05) , Computer ... ảnh hưởng tới hoạt động contact center Trang - 85 - Giải pháp IP contact center ứng dụng Việt Nam 3.6 Quản lý Tất phần contact center (OmniPCX, IP phones, softphones, CCivr…) quản lý công cụ nhất: ... cầu 83 3.1 Voice mail 83 3.2 IVR 84 3.3 Ghi thoại (voice logging) 84 3.4 Email 85 3 .5 Webportal 85 3.6 Quản lý 86 3.7

Ngày tải lên: 28/02/2021, 07:41

... factor Yield (%) Cell extract 35. 7 2 45 0. 15 100 Ammonium sulfate fractionation 35. 9 1 08 0.33 2.3 101 Phenyl-Sepharose 34 .5 19.2 1 .80 12.4 89 DEAE MonoQ 14 .8 9 .5 3.3 1.6 4.42 6.06 30.4 41.6 44 ... 75? ?C for 15 minutes Samples were analyzed in an Agilent 789 0A series gas chromatograph (Agilent Technologies, Basel, Switzerland) equipped with a Zebron ZB-5MS column, (30 m by 0. 25 mm, 0. 25 ... an OD 550 of 20 in 16 mL 50 mM Tris, pH 7 .5, 4-hydroxybenzoic acid (HBA, M in Ethanol) and ascorbic acid (0 .5 M dissolved in equimolar NaOH) were added to final concentration of 0 .5 mM and 2 .5 mM,

Ngày tải lên: 21/06/2014, 06:20

... address 192.1 68. 160.2 255 . 255 . 255 .0 ip directed-broadcast no ip route-cache no ip mroute-cache no atm oversubscribe no atm ilmi-keepalive pvc ip /42 protocol ip 192.1 68. 160.1... traffic ... TokenRing2/0 description web in ip address 207. 48. 1 98. 1 255 . 255 . 255 .0 Rate-limit input access-group 101 16000000 4000 4000 conform- action set prec-transmit 5 exceed action set-prec-transmit 0 no ip directed-broadcast ... TokenRing2/0 description web in ip address 207. 48. 1 98. 1 255 . 255 . 255 .0 Rate-limit input access-group conform-action set prec-transmit 4 no ip directed-broadcast ring-speed 16 hold-queue 50 0 in ! Access-list

Ngày tải lên: 06/07/2014, 08:14

... CWinSockErrorBox(WSAGetLastError(), ? ?Contact your software distributor for technical support”); FIGURE 13.1 CWinSockErrorBox() p2/v6—sn8 Programming WinSock #3 059 4-1 Casey 11. 15. 94 CH13 LP #3 25 3 25 4 Part III ... break; p2/v6—sn8 Programming WinSock #3 059 4-1... 11. 15. 94 Parts LP #3 Chapter 14 s Sample Applications 25 7 14 Sample Sample Applications Applications P2/Vol.6 Programming WinSock #3 059 4-1 tullis ... WinSock #3 059 4-1 tullis 11.14.94 CH 12 LP #3 Chapter 13 s Bringing It All Together 24 9 13 Bringing It All Bringing It All Together Together p2/v6—sn8 Programming WinSock #3 059 4-1 Casey 11. 15. 94

Ngày tải lên: 13/08/2014, 22:21

... HOÀNG GIANG – 02 08 480 5 07 LÊ THIỆN PHƯƠNG – 02 08 480 5 25 NGUYỄN KIM DUY – 02 08 480 5 06 TRẦN THANH PHƯỚC – 02 08 480 1 24 ĐỒ ÁN MÔN HỌC QUẢN TRỊ DỰ ÁN CNTT ĐỀ TÀI: CONTACT CENTER COLLECTORS ... \ContactCenter\ReviewRecord\VSDC-RR-EBC001 987 8-002-Team detail plan Review.pdf [7] \ContactCenter\QMS\TMA-SW-DI-004-VS-DC-Design Discipline.pdf [8] \ContactCenter\ReviewRecord\VSDC-RR-EBC001 987 8-004-FDD Internal Review ... Record.pdf [9] \ContactCenter\ReviewRecord\VSDC-RR-EBC001 987 8-001-FDD Review Record.pdf [10] \ContactCenter\QMS\TMA-SW-DI-0 05- VS-DC-Implementation Discipline.pdf [11] \ContactCenter\Implementation\Testing\UnitTest\...

Ngày tải lên: 25/11/2014, 18:13

... Dell OptiPlex 380 Minitower 100 II SMS System III Billing System IV PORTAL 1 Public Service Information Portal 1 package/2CP U 2 Database Server (x 3 85 0 X5, 2xXeon 4C E 752 0 95W 1 .86 GHz/18MB, 4x4GB, ... O/Bay 2.5in HS SAS, SR BR10i, 2x1975W p/s, Rack/OS: Linux Ubuntu) 2 3 Application Server (x3 650 M3, 2xXeon 4C E5630 80 W 2 .53 GHz/1066MHz/12MB, 2x4GB, O/Bay 2.5in HS SAS, SR M5014, 2x675W p/s, ... Application) System 8 Avaya Reporting System 9 Avaya IP Phone 100 Items 10 Cisco Router- ISR39 25 (Performance: 83 3.000pps, 3 GE ports, 2 SFP, 02 Service-Module Slost, 04 EHWIC Slots) 2 12 Cisco Intrusion

Ngày tải lên: 21/08/2015, 16:37

...  Monitor all Cisco IOS®-based Cisco Aironet standalone models  Monitor Integrated Services Router access points 80 0, 180 0, 280 0, and 380 0 series  Easily upgrade and migrate Cisco Aironet standalone ... Cisco Tech-Know Day Frankfurt 2009 Wireless Networking Cisco Mobility Solutions Jürgen Braun Cisco Eschborn jubraun @cisco. com Presentation_ID © 2009 Cisco Systems, Inc All rights reserved Cisco ... play for end user  55 08 Wireless Controller  80 2.11n ready 1140 AP and 1130 AP supported  Management through WCS Presentation_ID © 2009 Cisco Systems, Inc All rights reserved Cisco Confidential

Ngày tải lên: 27/10/2019, 21:49