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Business english practice book l1 english for everyone

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- Making travel arrangements 116 - Formal phone calls 138 New language Zero and first conditio al New language Adjective order Vocabulary Travel Vocabulary Formal telephone language Ne

Trang 3

Penguin Ranaom House

Project Editors Lili Bryant aura Sandford

Art Editors Chrissy Barnard, Paul Drislane, Michelle Staples

Editor Ben Ffrancon Davies

Editorial Assistants Sarah Edwards, Helen Leech

Illustrators Edwood Burn, Michael Parkin, Gus Scott

Managing Editor Daniel Mills

Managing Art Editor Anna Hall

Audio Recording Manager Christine Stroyan

Jacket Designer Ira Sharma

Jacket Editor Claire Gell

Managing Jacket Editor Saloni Singh

Jacket Design Development Manager Sophia MTT

Producer, Pre-production Andy Hilliard

Producer Mary Slater Publisher Andrew Macintyre

Art Director Karen Self Publishing Director Jonathan Metcalf

DK India Senior Managing Art Editor Arunesh Talapatra

Senior Art Editor Chhaya Sajwan

Art Editors Meenal Goel, Roshni Kapur

Assistant Art Editor Rohit Dev Bhardwaj

Illustrators Manish Bhatt, Arun Pottirayil,

Sachin Tanwar, Mohd Zishan

Editorial Coordinator Priyanka Sharma

Pre-production Manager Balwant Singh

Senior DTP Designers Harish Aggarwal, Vishal Bhatia

DTP Designer Jaypal Chauhan

First published in Great Britain in 2017 by

Dorling Kindersley Limited

80 Strand, London, WC2R ORL

Copyright© 2017 Dorling Kindersley Limied

A Penguin Random House Company

10 8 6 4 2 1 3 5 7 9

001-293422-Jan/2017

All rights reserved

No part of this publication may be reproduced, stored

in o introduced into a retrieval system, or transmitted,

in any form, or by any means (electronic, mechanical,

photocopying, recording or otherwise) without the prior

written permission of the copyright owner

A CIP catalogue record for this book

is avaiable from the British Library

ISBN: 978-0-2412-5372-4

Printed and bound in China

A WORLD OF IDEAS: SEE ALL THERE IS TO KNOW

Contents

How the cour s e works

- Mee t ing new colle a gue s

New language A l p a e and spelling

Vocabulary I ntr o uct i o s a n d g r ee t i n gs

New skill I nt roduc i ng you r se l f to co-wo r ke r s

- Everyday w o rk activities

New language Present s i mp l e

Vocabulary Wor k activi ti es

New skill Ta lk ing about wo rk p l ace rout in es

- Vocabu la ry

Countr i es and con t i n nt s

Bu s iness around the wo r ld

New language Negat i ve statements

Vocabu la ry Count ri s a d n at i on alit i es New skill Say i n g wh ere t h in gs a re fr om

aii Vo ca bu la ry Off i ce e q u ipm ent

New langu a ge Short a nsw er s

Vocabulary Contac t info r mat i o n

New skill E xc h an g i n g co n tac t detail s

Trang 4

- Skills and experience 32 - Workplace routines 52

New language "H ave ," "ha ve got," articles New language P rep os i tions of t ime

Vocabulary j obs and sk ill s Vocabulary Commut ing an d tr a spor t at i on

New skil l Wr i t ing a bu s iness pr o file New skill Describing ro u t i ne s

New language "L ik e," "enj oy ," a nd "hate" New language Adver b s of fre q ue ncy

Vocabulary Wo rk place activit i es Vocabula ry Hobbies a n d h abits

New skil l Fi ndi ng the r i ght jo b New skill Talking a bout free t i me

New language "The r e i s" a n d "t h ere a r e" New language T h e pas t i mp l e

Vocabulary O ff i ce e u ip ment Vocabulary Ac tiv i ti es ou ts i de work

New skill Descr i bing a workp l ace New skill Talking about past events

Money, p ay, a nd conditions New language W h en th i ng s h appen

Vocabulary Te llin g the t i m e

New language Possess iv e adject i ves

Vocabulary Pe rso nali t y trait s

New skil l Descr i b ing yo u r co - wo rker s

New language Pas t m p le i rr eg u l ar ve r b s

Vocabulary j obs and wor kp laces

.U Describing your job 48 New skill Ta lkin g a bout previo us j obs

New language A dj e ctiv e s and compa ra t ive s

Vocabulary Mo ney and pay

New skill Descr i b ing yo u r jo b to someone

New language Past si m p l e w i t h ti me ma rk e r s

Vocabulary Describ in g tren ds

New skill Describing a company's hi s tor y

Trang 5

a£ Vocabulary Ma king a rra ngemen t s 7 4 .U Rules and requests 94

New language Mo d l verbs

.U Talking about your plans 76 Vocabulary Po li te reques t s

Vocabulary Mak i ng a r ra n geme n ts

- - Giving opinions 80 - Discussing issues 100

New skill G i v in g o p ini o s po l te ly New skill Desc r ib i n g workp l a ce prob l ems

aJ Agreeing and disagreeing 83 m; Apologies and explanations 103

Vocabulary A gre e i ng an d disa g r eei n g Vocabulary Wor k pl ac e mista e s

m:J Health and safety 86 - Tasks and targets 106 New l anguage R eflex i ve pro o ns New language P r e e nt pe r fect a d pas s i mple

- Suggestions and advice 88 Dealing with complaints 110

Vocabulary E ve ry ay wo rk p l ace prob l ems Vocabulary Co mp la i nts and apolo gi e s

New ski l l Ma kin g sugges ti o s New skill D ea lin g wit h com plai n ts

New langua e Sign p s t in g l a g ua ge T ra n s p o r ta ti on and t ra v e l

Vocabulary P r e entat i o n equipm en t

New ski ll S t u t u ring a t a lk

Trang 6

- Making travel arrangements 116 - Formal phone calls 138

New language Zero and first conditio al New language Adjective order

Vocabulary Travel Vocabulary Formal telephone language

New skill Talking about actions a d results New skill Leaving phone messages

New language Imperatives, prepositions of place New language Action verbs for achievements

Vocabulary Directions Vocabulary Resume vocabulary

New skill Asking for and giving directions New skill Writing a resume

New language The passive voice New language The future with "going to"

Vocabulary Hotels and accommodation Vocabulary Polite requests

New skill Using the passive voice New skill Making arrangements and plans

Eati n g out, food, a nd d r i nk Comm u i cation and e m ai l s

New language "A," "some," "any" New language Future tenses for plans

Vocabulary Hospitality Vocabulary Polite email language

New skill Welcoming visitors New skill Emailing a client

New language "Much I many," "too I enough"

Vocabulary Res tau rants

New skill Offering and accepting hospit lity

New language Teleph ne language

Vocabulary Phone numbers and etiquette

New skill Calling your co-workers

Trang 7

Meeting new colleagues

You can use formal or informal English to introduce

yourself and greet colleagues or co-workers, depending

on the situation and the people you are meeting

1.1 MARK THE SENTENCES

THAT ARE CORRECT

It's pleasure to meet you

It's a pleasure to meet you

0 My name Ali Patel

My name's Ali Patel

8 Hi, l ' mJeff

Hi, I Jeff

f) It good to meet you, Jane

It's good to meet you , Jane

0 Pleased to meet you

Please to meet you

f) I'm name is Deepak Kaur

My name is Deepak Kaur

0 Great to meet you, Tanya

Pleasure to meet you, Tanya

0 It ' s nice to meet you, too

It ' s nice meet you, too

0 Good hello My name is Ben Lewis

Good morning My name is Ben Lewis

0 It's a great to meet you , Gill

It ' s great to meet you, Gill

Cl!) Good evening My name is Karen

Great evening My name is Karen

o 0 New language

Alphabet and spelling

Aa Vocabulary Introductions and greetings

ft New skill Introducing yourself to co-workers

1.2 REWRITE THE SENTENCES, PUTTING THE WORDS IN THE CORRECT ORDER

name afternoon is Good Tom My

O my Hill Fiona name's Hello,

8 too Nice you, meet to

e good Jim you, to It's meet

e meet Pleased you to

f) a to meet It's you pleasure

O name Good is My Roy evening

Trang 8

l 3 LISTEN TO THE AUDIO AND MARK THE NAMES THAT ARE SPELLED OUT

1 SPELL THE NAMES OUT LOUD

Trang 9

• 1.5 REWRITE THE SENTENCES, CORRECTING THE ERRORS

May you introduce Amy Daniels?

Mory I i11.troduce Amy Dormw?

0 This our new designer

0 Raj and I works together

8 I like you to meet our CEO

WORD IN EACH SENTENCE

Hi, Luke This is / -meet- Emiko

0 Good morning I'm I My name's Saira Khan

0 Bye / I'm Harry

8 I'm / l's Andrew Shaw

0 It ' s / It good to meet you

f) Pleased to / I meet you

0 It's a pleased I pleasure to meet you

8 May I This I introduce our new HR assistant?

0 Keira, meets I meet John

0 Great I Greater to meet you

Cl) I would I had like you to meet Dan

4D Colin and I works I work together

14

0 Hi, I'm name's Lola

f) It's great to meet to you, Emily

0 I may introduce Ewan Carlton?

8 Farah, this my colleague, Leon

,._.,., NUMBER THE SENTENCES IN THE

ORDER YOU HEAR THEM

0 Meet Jim He's our CEO

0 It's nice to meet you, Julia

Julia has recently started a new job She meets some of her new co-workers at a company party

D

D

e Hi, Jim It's great to meet you, too D

e And this is Gary, our Marketing Manager D

G May I introduce Julia Parker? IT!

G It's a pleasure to meet you, too, Claire D

e Pleased to meet you, Julia D

Trang 10

Everyday work activities

~ e p resent simple to talk about things that you

:5 il arly, such as your daily tasks or everyday

~' every afternoon He drinks coffee J

=·=\i 9 o'clock I start work ~

tlJ New skill Talking about workplace routines

CORRECTING THE ERRORS

(

I be a teaching assistant at the local school

I'm e>t teP1chivig e>tssiste>tl1i e>tt tl-u, lole'fl school

0 The IT Helpdesk are really good

f) She work in a car factory

0 I eating my lunch in the park

0 We takes a break at llam

e John write the minutes of our meetings

8 Mrs Rae cleaning the meeting rooms

0 The CEO bring cake on his birthday

0 I prepares presentations

0 Jomir stop for tea at 3pm

Trang 11

2.3 MARK THE SENTENCES 2.4 LISTEN TO THE AUDIO AND

,

"

The office closes at 7 o'clock 0' II I\ typical day in her new job is like

0 They eating lunch in the cafeteria D 8 What time can Sarah take her lunch break?

~>))

Trang 12

2.5 CROSS OUT THE INCORRECT WORD IN EACH SENTENCE

:=: , a takes / -take- notes in our meetings

eal I deals with all his emails

:=a n leaves I leave work at 7pm

:: works I work evenings and weekends

8 She ride I rides her bike to work

W ORDS IN THE PANEL

write- a list of my tasks every day e Im ran _ _ _ _ _ with all the contracts

!e' s a nurse and he _ _ _ _ weekends 0 Sophie _ _ _ _ _ a travel agent

I

I

~>))

Trang 13

• vocabulary

Trang 14

-Canada Netherlands Thailand

Australia New Zealand Spain

Europe South Africa Turkey 41) _ _ _ _

North America Egypt

South Korea South America

f.D _ _ _

Republic of Ireland (ROI)

United Kingdom (UK)

United Arab Emirates (UAE) G) _ _ _ _ _

Trang 15

Business around the world

English uses "from" or nationality adjectives to talk about

refer to your company or department

Oo New language Negative statements

Aa Vocabulary Countries and nationalities

ill- New skill Saying where things are from

4.1 FIND FIVE MORE COUNTRIES IN THE GRID THAT MATCH THE FLAGS

British Switzerland

Greek 81aziliarr

NATIONALITIES

Italy Spanish

Canadian China

Trang 16

4.3 REWRITE EACH SENTENCE IN ITS OTHER FORM

_ _ _ T _ _ se _ new _ ta _ l _ et _ s _ _ re _f_r_o_m_C_h_i_n_a_ _ _ - _ - _ - _ _ _ _ _ These 11e-w tQfblets Qfre Chi11.Ue ; ; ; : )

: _~restaurant serves Japan food

-r r estaurant serves Japanese food

: -~CEO i s America

: _,C EO is from America

ese sports cars are from French

ese sports cars are from France

I'm Argentinian , but I work in the US

WORD IN EACH SENTENCE

0 I'm British , but I work in Italy I Italian

Trang 17

4.6 REWRITE THE SENTENCES, CORRECTING THE ERRORS USING SHORT FORMS

The photocop;er works not! ~

0 I am'nt very tall fit' i 8 You be not happy

0 He works not in an office

Jib 0 She are not from China

"A

8 We not sell French cars ~~1¥

~\~ nn 0 We produce not robots «a

0 They not are from Italy

tti 0 You not have any meetings today

0 These dresses are not made in India 0 They do not sell energy to South Korea

0 She does not come from Russia 8 He is not from Chile

Trang 18

4 8 LISTEN TO THE AUDIO AND ANSWER THE QUESTIONS

-o hasn't Nadia met before?

os ::J Tim D Neither of them D

9 READ THE ARTICLE AND

- AN SWER THE QUESTIONS

e company sells food from one country ~

e CEO has visited many different countries

- e ~ False D Not given D

-=stayed with local people in each country

-1'"\Je '"] False D Not given D

- t:airtra de coffee comes from Chile

-rue ::J False D Not given D

: '11e Fairtrade products come from Kenya

-'"lie ::J False D Not given D

=ood always tastes better if it's Fairtrade

-rue D False D Not given D

True D False D Not given D

Select ors" find new foods to sell

Tru e D False D Not given D

8 What department does Tim work in?

Finance D Marketing D IT D

0 Who has to report back to their team?

Tim [] Nadia D Carlos D

8 Where will Tim ' s company launch a brand?

China D Chile D japan D

Foods from around

th World

ounded in 2005, Foods from around the World brings you food from every corner of the globe Their CEO, Johnathon Medway, had the idea for the company

after he spent a year traveling around the world, eating exotic foods in each

country that he visited

Johnathon says, "We buy directly from our producers and all the food you buy from us has the Fainrade guarante_e That means the food is from small-scale

farmers m countries like India, Chile, and Egypt Workers are treated fairly and paid a living wage

So Costa Rican coffee growers and Kenyan tea gr~wers

all earn enough to live on if you buy our products." ThSo, ~ow does the company find new products to sell? ey ave a team of "tasters" who travel around a

d1~erent region of the world, trying food in markets cafes, and fro~ shops and factories The "tasters" th~n

~ake a s~~rthst of their favorite products for the selectors to choose from at the head office F1'nall

th " 1 " · y,

e se ectors talk to the producer and agree a trade

~ea! So, next time you want to eat something

mteresting, go to Foods from around the World

Trang 19

Vocabulary

- · UNDER THE CORRECT PICTURES

Trang 20

41 •

I planner (US) I diary (UK) notepad

files I folders stapler

pencil sharpener highlighter

eraser (US) I rubber (UK)

calendar paper clips headset

rubber bands shredder

telephone I phone projector

envelope printer tablet cell phone (US) I mobile phone (UK)

Trang 21

Asking questions at work

It is important to use the correct word order and

question words in English questions, depending

on whether the questions are open-ended

o0 New language Forming questions

Aa Vocabulary Office equipment

tlJ New skill Asking colleagues questions

Is this tke lor f etexior?

'

This is my locker

lJ 0 Tina ' s the CEO ' s PA

r~

Is this m y lod<.e.r?

0 That ' s john ' s pen

~>))

Trang 22

6.3 FILL IN THE GAPS USING

" DO" OR "DOES"

_ _.=; D.:: :ou= she come in at 9am?

_ _ _ _ _ you have an appointment?

_ _ _ _ _ she work with Justin?

_ _ _ _ _ your office have a scanner?

J

_ _ _ _ _ you go to the finance meet i ngs ?

_ _ _ _ _ Kish write the minutes?

_ _ _ _ _ you have a stapler I can borrow?

_ _ _ _ _ Saul work in your team?

_ _ _ _ _ they know what to do?

_ _ _ _ _ he know the CEO?

_ _ _ _ _ we have a meeting now?

, ,, ANSWER THE QUESTIONS

• • Rosa and Jordan are

fin't'6J1 getting ready for their

n present a tion tomorrow

All the meeting rooms are busy

I need to print this report

I need to call _ Pa _ _ la _ _ _ _ J

We should talk to our clients soon

I want to work from home tomorrow J

. v _ _ u _ w _ nt t _ s _ _ a d _ c _ to _ r _ ~)

I want to send a letter l

,, _ _ _ H _ enry should be here by now =1

Do you want tea or coffee? ~

Do you know her phone number? =1

Is the printer working today?

Do you have a laptop I can take home? J

L Is the stationery cabinet open?

Are there any envelopes I can use ?

Trang 23

6.6 CROSS OUT THE INCORRECT WORD IN EACH QUESTION

( Wh _ ere I ~ are you going on vacation? J O Who / When do we have a break for lunch?

0 How I Who does the scanner work?

0 What I When is on the agenda for the meeting?

8 Who I Why is the stationery cabinet locked?

THAT ARE CORRECT

0 Does the office stay open on weekends? D

Do the office stay open on weekends? D

~O)

0 Where I What is the CEO's office?

0 When I What is the door code?

0 What I Who do I ask for ink for the printer?

LOUD, FILLING IN THE GAPS USING THE WORDS IN THE PANEL

~>))

Trang 24

Exchanging details

~a i ng new business contacts, there are

~ ra ses you can use to ask for their

- "'"'d offer yours in return

Oo New language Short answers

Aa Vocabulary Contact information

ilJ New skill Exchanging contact details

71 REWRITE THE SENTENCES, PUTTING THE WORDS IN THE CORRECT ORDER

- _s n ess card L my l Here's 0 l job L What ' s [ title? l L your l

s my b1Mi11.Us l<llrd

can [ you? l How Q 0 ( my L is address ( email l l This

you l clients? l Do l have l 0 L me J (_ line l [ a Drop l

-a: e a l you l website? L Do l O l~ L can contact l How you?

What [ company l called? 1 l your 4D I is How 1 L team? big l your

2 LISTEN TO THE AUDIO, THEN NUMBER THE EMAIL ADDRESSES IN THE

O RDER YOU HEAR THEM

Trang 25

7.3 CROSS OUT THE INCORRECT WORD IN EACH SENTENCE

AND ANSWER THE QUESTIONS

s

Trang 26

7 5 MATCH THE SENTENCES TO THE CORRECT SHORT ANSWERS

Do you have a business card?

Is this your new website?

Does your company have a new logo?

Are these your details?

Are you a member of Digijobs.com?

Do you have a branch in Melb _ o _ u _ rn _ e _ ? _~-~

7 6 RESPOND OUT LOUD TO THE AUDIO, FILLING IN THE GAPS

Trang 27

Skills and experience

English uses the verb "have" to talk about people's skills,

experience, and professional attributes You might also

hear "have got" in informal UK English

O°' New language " H ave," " ha ve go t ," a rti c l es

Aa Vocabulary J obs a n d sk ill s

all- New skill Wr iti ng a b u si n ess pr o fi le

• 8.1 CROSS OUT THE INCORRECT WORDS IN EACH SENTENCE

He doesn't have I has- a typing qualification

8 They don't have I don't got much time

8 Do you has I have previous experience?

0 He's got I haves excellent keyboard skills

8 Does he have I got any training?

0 They having I have a can-do outlook

0 You don't have I hasn't his number, do you?

8.2 REWRITE THE SENTENCES, PUTTING THE WORDS IN THE CORRECT ORDER

~ he [ experience this Has for got job? enough

H~s he qot e11.0113h ex:perievu.e for this job?

o ( degree L you ( in have l business? Do higher

0 Business L has [ _ He l the l MBA J ( School from [ Boston an

e receptionist l ( don't J [ a full-time l have They J

e L excellent have assistant Does resume? an [ your

J

Trang 28

READ THE ONLINE PROFILE AND ANSWER THE QUESTIONS

my way up to deputy manager I have worked in countries such as Japan, India, and South Africa and for well-known, prestigious hotels such as The Ritz I have a passion for travel and often visit new countries My next vacation is to Tanzania, where I hope to go on safari

-::::=x:_ :: Xplore the World travel agency on how to grow new markets and existing ones

-=- -" :-"'-, ~ ng and taking forward new business ideas, providing strategic recommendations to the

- "$:"'Or Management Team)

_ as he public-facing representative of Safari Travels, giving presentations at industry events

- - ce e t people skills, learned from my time in the hotel sector

·ng in teams to market vacations on behalf of a wide range of clients

riess and Hospitality Management, London South Bank University, 2010

1n Marketing, CIM (Chartered Institute of Marketing), 2015

- - · n dustry does Hamid work in? Hotels 0 Travel 0 Airlines O

- ere has Hamid worked before? A department store 0 A restaurant O A hotel O

- h as Hamid advised on strategy? Strategists 0 Management O The Chief Executive 0

Q C

Trang 29

8.4 MARK THE SENTENCES 8.5 FILL IN THE GAPS USING

I have excellent interpersonal skills Gj

if

I have excellent the interpersonal skills ~ He works in ii( phone store

0 The new chef is very talented D

0 Search engines are invaluable D

· === There's _ _ printer on the second floo r

The search engines are invaluable D

-0 She works for a leading company D

She works for leading company D

C) Have you seen an ad I told you about? D e 1,1 The CEO is in NY office this wee k

Have you seen the ad I told you about? D

0 They are out of office D 0 11 He ' s amazing architec t

They are out of the office D

0 ('t{i' I just started new job

0 They hired best candidate D 0 if I'd like to put ad in the paper

They hired the best candidate D •

0 What skills does the job require? D 0 '*'1J n Have you read job description ,

What a skills does the job require? D

G> ~ I work at theater next door

G Is there an office in India? D

Is there a office in India? D Q o-1~ new cafe does great coffee

G I have the certificate in sales I have a certificate in sales D D e ifq " Where is presentation ?

4D He works for a biggest store D

He works for the biggest store D G> l~l The Tate is art galler y

G) Interns are only paid expenses D •

Interns are only paid the expenses D • @t

~>)) fti

Trang 30

LISTEN TO THE AUDIO, THEN NUMBER THE PICTURES IN THE

DER THEY ARE DESCRIBED

SAY THE SENTENCES OUT LOUD, CORRECTING THE ERRORS

_ ~eptionist here is friendly

0 She has a excellent phone manner

rueptumist he-re is friei-1dly

l

= 5 a three years ' experience 0 He works in hospital

~ (< (• • - have the degree in business studies 0 I don ' t like the interviews

= a a d in The Echo 0 We are looking for a sales people

Trang 31

Vocabulary

Trang 32

9.2 EMPLOYMENT WRITE THE

THE CORRECT DEFINITIONS

A long-term, salaried position

0 A period of work with a set number of hours

f) A person who is learning a trade

8 A complete working week

0 A short-term position with a known end date

8 A person you work with in a profession

0 An incomplete working week

part-time {P/T) shift permanent temporary co-worker I colleague apprentice full-time {F/T)

Trang 33

Choosing a job

Verbs such as " like, " "enjoy, " and " hate " express feelings

about things They are often used to talk about what

activities people would like to do in a job

o0 New language "Like," "enjoy," and "hate"

Aa Vocabulary Workplace activities

ill- New skill Finding the right job

o

r-e

I ' m studying to be a vet

I want to work in a restaurant

I want to have a career in IT

f) I'm training to be a courier

8 l I want to be a flight attendant

C_ I don ' t like working on my own

\ [I enjoy traveling to different countries

- - - '

[ - I love working with comput _ _ rs _ -~

L I love food , and I enjoy cooking

I like workivig Oz-i.tdoors

0 She loves meet new clients 0 Al i doesn ' t likes long meetings

f) He don't enjoy giving presentations 0 We don ' t liked working weekends

8 They like work in a team 0 Jim doesn ' t enjoying business trips

Trang 34

:J.3 LISTEN TO THE AUDIO, AND MARK WHETHER THE SPEAKER LIKES OR

::>ISLIKES THE ACTIVITY IN EACH PICTURE

~ -4 CROSS OUT THE INCORRECT WORD IN EACH SENTENCE, THEN SAY

es he like working / wet* weekends?

0 She hates sitting I siting at a desk all day

I on ' t I doesn ' t enjoy work social trips Do you enjoy work I working in a team?

They like meet I meeting new people 0 We enjoy give I giving presentations

He doesn't like / likes working late 0 Angus doesn't like use I using computers

Trang 35

Describing your workplace

One way of telling people about your company is

by using "there is" and "there are." Use "Is there ?"

or "Are there ?" to ask questions about a workplace

11.1 MARK THE SENTENCES

THAT ARE CORRECT

There is a washroom on this floor? D

Is there a washroom on this floor? [2(

0 There are three printers in your department D

There're three printers in your department D

e Are there ladies ' toilets on the second floor? D

Is there ladies ' toilets on the second floor? D

e There isnt a cafeteria in the building D

There isn ' t a cafeteria in the building D

8 Is there a set time for lunch breaks? D

Is there any set time for lunch breaks? D

e There are'nt any elevators in the office D

There aren ' t any elevators in the office D

0 Is there a dress code at this company? D

Are there a dress code at this company? D

0 There ' s photocopier on the first floor D

There ' s a photocopier on the first floor D

0 There aren't a trash cans in the office D

There aren ' t any trash cans in the office D

0 There are any interns on your team? D

Are there any interns on your team? D

0 There is a calendar on the notice board D

There are a calendar on the notice board D

>))

o0

11.2 MATCH THE PICTURES

TO THE CORRECT SENTENCES

ooler in the itch en

There is a trash can for recycling paper

l There isn't a

set time for lunch breaks

r There are some stickers

I in the stationery cabinet

There is an elevator that goes to all the office floors

There are some men's toilets on the first and third floors _J

-.D)

Trang 36

1 3 LISTEN TO THE AUDIO AND ANSWER THE QUESTIONS

- - e ar e five people on Debbie ' s team

? False 0 Not given 0

- : , e · s a lift in Debbie ' s office

False 0 Not given 0

: , e i sn ' t a separate office for Debbie ' s team

- e = False 0 Not given D

8 Debbie ' s office is on the third floor True 0 False 0 Not given 0

0 There is a printer in Debbie's office True 0 False 0 Not given 0

8 There is a casual dress code True 0 False 0 Not given 0

0 There ' s a deli near the office

True D False D Not given 0

4 CROSS OUT THE INCORRECT WORD IN EACH SENTENCE, THEN SAY THE

SEN TENCES OUT LOUD

There k / are lots of great restaurants close to my office

J

There is I are two positions available at our company

There isn ' t a I any toaster in the kitchen , but there is a microwave

Is I Are there a spare computer I can use ?

Are there a I any penc i ls in the stationery cabinet?

There is I are a big meeting room in our new office

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Vocabulary

12.1 MONEY WRITE THE WORDS FROM THE PANEL

- · UNDER THE CORRECT PICTURES

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2.2 PAY AND CONDITIONS WRITE THE WORDS FROM THE PANEL

DER THE CORRECT DEFINITIONS

e am ount of money paid per

or month

0 Additional pay for extra hours worked ~

-~ ed , regular payment every month,

e pr essed as an annual sum ~CE]

20\S -!? _

- cr ease in pay

'ley added to a person's wages

e ar d for good performance

annual vacation (US) I annual leave (UK) a pay cut wage

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Personal qualities

You will encounter people with different skills and

personalities at work It is useful to be able to describe your

co - workers and discuss their strengths and weaknesses

O" New language Possessive adjectives

Aa Vocabulary Personality traits

i'le New skill Describing your co-workers

13.l REWRITE THE SENTENCES, CORRECTING THE ERRORS

I run a team great, but Kezia be really lazy

I not II! qrell!t tUfm, but f< e,z.U,c is rUflly lll!z.y

0 The new intern seems really bright and she is organized very

8 My manager doesn't ask employees nervous to give presentations

f) My director very bossy is and she is also hardworking

G Sue and Robin are sometimes rudes to our clients

8 It ' s important to stay under pressure calm , even if you're very busy

0 Mushira is very intelligente, and she will bring a great deal to the team

0 It 's impossible to feel relaxed when you work with people impatient

0 The people on my team are all very motivateds, and it's great to work with them

0 We are looking for a designer creative to join our busy production team

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~

13.2 REWRITE THE SENTENCES, PUTTING THE WORDS IN THE CORRECT ORDER

s calm Sarah always e impatient really is Alex

t is eirlweirys leirlm

ery Ian hardworking seems 0 chef is creative a Lenny

\

it e Kay L are jack really I and 8 is great This team a

s Ben bossy very O very Jo organized seems

WITH THE CORRECT ADJECTIVE

polite

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