Appendix B: Job Aid – Planning a Data Center Environment Facilities Manageable Facilities Climate control Fans Humidity False ceilings and floors Protection from dust and contamina
Trang 1Appendix B: Job Aid – Planning a Data Center Environment
Facilities
Manageable Facilities
Climate control
Fans
Humidity
False ceilings and floors
Protection from dust and contamination
Filtering Airlocks Attire
Availability
Power
Redundant power supply
Redundant uninterruptible power supplies (UPS)
Generators
Network
High quality hardware
Multiple Internet service providers
Natural disaster
Location
Trang 22 Appendix B: Job Aid – Planning a Data Center Environment
Physical Security
Restrict access
Configuration information Administration tools
Locks
Smart cards and biometric devices
Other security devices
Electronic motion detectors
Staffing on site 24 hours a day, 7 days a week
Process
Security
Admitting personnel Admitting hardware
Admitting software
Testing for viruses Testing for compatibility
Analysis
Capacity planning Performance monitoring System tuning
Trang 3Appendix B: Job Aid – Planning a Data Center Environment 3 Change Management
Change management process
Justification for change
Approval for change
Documentation
Technical history
Original configuration
Process manual
Day-to-day operations
Implementing a new process Changing a current process Management of processes
Change control log
History of changes What was changed?
When was it changed?
Why was it changed?
What are the test results?
What impacts might be expected from change?
Who made the change?
Who approved the change?
Microsoft® Operations Framework process model
Technology
Hardware Software Testing
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People
Management, Operations, and Support Staff
Organizational structure Find and retain highly skilled staff Training
Communication channels Redundancy
Microsoft Operations Framework team model
Culture
Executive commitment Emphasize process
Consider impacts to all parts of company
Manage data center as a whole