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In preparing for emergency response, which are the two most important elements?The ISM Code and the Safety Management System The safety requirements of the USCG and the company The desig

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In preparing for emergency response, which are the two most important elements?

The ISM Code and the Safety Management System

The safety requirements of the USCG and the company

The design and layout of the ship

Emergency plans and drills

Which of the following is most likely to influence changes to emergency plans and procedures? The ISM Code

MARPOL 73/78

The design and layout of the ship

The safety requirements of the USCG

Which is the most important factor in the safety awareness of the ships crew?

The level of emergency-preparedness

The safety awareness of the senior officers

The shipboard training provided

The quality of emergency drills

What is the most important factor in the master's ability to make good decisions in an

emergency?

Input from company personnel

Feedback from the crew

Planning of emergency procedures

Following safety regulations

The Safety Management Manual contains checklists that are:

to be used when crewmembers feel especially stressed in emergencies

clear, concise summaries of all action items in the emergency plan

clear, concise summaries of critical action items in the emergency plan

detailed descriptions of action items most easily forgotten in emergencies

A company must update its Safety Management System and Manual:

whenever regulations change

at least once every 6 months

at least once every 12 months

at least once every 18 months

Describe how Captain Smith demonstrated for Titanic crewmembers the principle of leading by example:

His rank and his years of service were enough to ensure respect

He wasn't to blame for the collision because he wasn't on the bridge

Throughout the crisis, he was calm, decisive, and approachable

His order to board women and children first was admirable

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During the Morro Castle crisis, crewmembers showed a complete failure to deal with the emergency What caused them to abdicate their safety roles?

No lifeboat drills for passengers

Inadequate fire-fighting training

Inadequate fire-fighting provisions

Lack of leadership

Which statement about stress is correct?

An example of stress is a shipboard fire

Stress is an unusual reaction to a threatening situation

Individuals in a shipboard emergency experience different levels of stress

Stress interferes with an individual's ability to respond to a threat

A moderate level of stress provides which useful function in an emergency?

To slow down the heart rate to conserve energy

To slow down the thought processes to ensure a thorough assessment of the threat

To immobilize the individual until he has decided upon the best course of action

To prepare for peak performance that will improve the chances of survival

What is the best strategy for reducing passenger stress in an emergency?

Try to resolve the emergency without notifying the passengers

Inform the passengers only if evacuation becomes necessary

Give passengers information as soon as possible

Tell passengers something that will make them feel secure

Studies of shipboard emergencies show that many passengers do not read or remember safety information As an officer, how can you best compensate for this fact?

Prior to departure, provide passengers with a good safety video

Ensure that printed safety information onboard is of the highest quality

In an emergency, repeatedly tell passengers what's happening, what's being done, and what they should do

Post large, graphic safety signs conspicuously throughout the ship

Which of the following approaches is more likely to encourage feedback from the passengers? Passengers should be encouraged to report unusual situations to an officer because the crew are focused on performing their routine duties

Passengers should not be encouraged to report unusual situations because this can cause them

to doubt the safety of the ship

The crew should calm passengers by explaining that their safety concerns are unfounded The safety awareness of the crew and the delivery of safety information are the best ways to encourage passengers to report unusual situations

In an emergency, if passengers receive clear, direct communications, what result can be

expected?

Trang 3

Passenger stress is increased.

Passenger cooperation is increased Passengers are more likely to panic Messages don't have to be repeated

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