Tài liệu Mẫu thư thương mại dành cho khách hàng phần 4 doc

Mẫu thư thương mại dành cho khách hàng phần 4RETURN PRODUCT ACKNOWLEDGEMENT: CHECK ENCLOSED, NO RETURN FEE [DATE, ex.. I’m sorry that you are not pleased with [STATE PRODUCTS our Magnafl

Mẫu thư thương mại dành cho khách hàng phần 4

RETURN PRODUCT ACKNOWLEDGEMENT: CHECK ENCLOSED,

NO RETURN FEE

[DATE, ex Wednesday, June 11, 1998]

[NAME, COMPANY AND ADDRESS, ex

John Smith

XYZ Inc

1234 First Street

Suite 567

Anycity, Anystate 85245]

Dear [NAME, ex John Smith],

If you are not satisfied, we have not done our job properly I’m sorry that you are not pleased with [STATE PRODUCT(S) our Magnaflux compressor] (invoice #[INVOICE NUMBER]) and

I will immediately process your return

Ordinarily, we issue a credit to be used against your next invoice and, levy a [X]% [restocking / return etc.] fee to cover the costs we incur to restock and repackage the product Since your satisfaction is our business, I have waived the restocking fee and enclosed a check for the full amount of your return

{ADDRESS THE REASON FOR THE RETURN AND TOUT ANOTHER PRODUCT, IF APPLICABLE, ex I understand that operating temperature is a key concern for you May I take this opportunity, Mr Smith, to suggest our R3B model? This model will interface with your existing machinery and operate at a far lower temperature I will be pleased to discuss the R3B’s features with you at your request.}

Please call me at XXX-XXXX if I can serve you in any way.

Sincerely

[YOUR NAME, ex Jill Jones]

RETURN PRODUCT ACKNOWLEDGEMENT: CHECK ENCLOSED,

RETURN FEE APPLIED

[DATE, ex Wednesday, June 11, 1998]

[NAME, COMPANY AND ADDRESS, ex

John Smith

XYZ Inc

1234 First Street

Suite 567

Anycity, Anystate 85245]

Dear [NAME, ex John Smith],

If you are not satisfied, we have not done our job properly I’m sorry that you are not pleased with [STATE PRODUCT(S) our Magnaflux compressor] (invoice #[INVOICE NUMBER]) and

I will immediately process your return in the amount of $[AMOUNT] This figure includes a [X]% [restocking / return etc.] fee to cover the costs we incur to restock and repackage the product, and to maintain our competitive prices

Ordinarily, we issue a credit to be used against your next invoice, but I know you would prefer a check Your satisfaction is our business Enclosed, please find a check in the amount of your return

{ADDRESS THE REASON FOR THE RETURN AND TOUT ANOTHER PRODUCT, IF APPLICABLE, ex I understand that operating temperature is a key concern for you May I take this opportunity, Mr Smith, to suggest our R3B model? This model will interface with your existing machinery and operate at a far lower temperature I will be pleased to discuss the R3B’s features with you at your request.}

Please call me at XXX-XXXX if I can serve you in any way

Sincerely,

[YOUR NAME, ex Jill Jones]