MARKETING PLACESSession 5: Concepts about a place under the perspective of Marketing Places 2 Session 5 CONCEPTS ABOUT A PLACE UNDER THE PERSPECTIVE OF MARKETING PLACES... Session 5: C
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Session 5: Concepts about a place under the perspective of Marketing Places 2
Session 5
CONCEPTS ABOUT A PLACE
UNDER THE PERSPECTIVE OF
MARKETING PLACES
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1 Contents of knowledge participants
should acquire:
a/ What a place means?
b/ Influence of regional economic,
scientific & technological, political environment on a place.
socio-c/ Characteristics of a place.
Session 5: Concepts about a place under the perspective of Marketing Places 4
a/ What a place means?
− A place is a modern country, a geographical & political
space in physical terms.
− A region with cultural, historical and national elements.
− A central city and surrounding residential areas.
− A market with identifiable attributes.
− A base for local industry, and an agglomorate of
quasi-industrial trades and their suppliers.
− A psychological feature of the relationship among
those people inside the place and their views of those
outside.
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b/ Influence of regional economic,
scientific & technological,
socio-political environment on a place.
Changes in regional economic environment,
progress of science & technology, and
socio-political changes will all cause the
local feature under the perspective of
Marketing Places to be affected, thus
subject to change:
- Infrastructure,
- Energy,
- Information,
- Economic, financial, and political crisis…
Session 5: Concepts about a place under the perspective of Marketing Places 6
c/ Characteristics of a place
A place in terms of administrative geography
may have several forms with models different
in characters, depending on the nature of a
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Session 6
Principles of Marketing
Session 6: Priinciples of Marketing 8
and marketing products
3. Overview of tools for marketing places.
4. Six major issues determining the success
of marketing places.
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! An integrated synchronous plan to
introduce a place with its outstanding
features, existing advantages and
prospects for long-term development
in order to attract investors, business
people, tourists, and residents to the
place with an aim to finding
business/investment opportunities or
satisfying their consumption needs,
thus promoting socio-economic
development for the place.
Session 6: Priinciples of Marketing 10
" Therefore:
# Customers’ benefits are of utmost
importance.
# Creating benefits for the place on the
basis of custormers’ benefits.
# Marketing Places should be the task of:
-The local government.
-Local businesses.
-Local residents.
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2. 2 The difference between marketing places
and marketing products
$ A place is a region with geographical
characteristics, i.e fixed and single unmovable
location, thus marketing should only be
through:
- Promoting its image by mass media, communication,
verbal contacts of people, and products of the place
- Organizing local activities to attract customers to the
place
- Historical events, special people, and hot events
recently, now or in future
Session 6: Priinciples of Marketing 12
$ Select a target market on the basis of:
- Possibility of highest competitiveness to offer
greatest benefits to customers.
- Receiving a certain number of customers to the
place to the extent that may change the place’s
advantage in a different direction.
- The target market will change according to
development trends of the place.
- The target market may be diversified with
multiple targets, but should be integrated without
contradicting one another.
- Each target or market segment should be
appropriate with the capacity and current situation
of the place.
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3. 3 Overview of tools for Marketing
Session 6: Priinciples of Marketing 14
! How place marketers market their place?
- Promoting the image.
- Promoting scenic spots.
- Promoting infrastructure.
- Promoting the people.
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4. Six major issues determining the success
of marketing places.
# Brand name.
# Responsibility and understanding the role of
marketing places.
# Integration with information technology.
# Able to use all means of communication to
implement marketing plans.
# Able to combine all capabilities, industries,
and localities so as to diversify and mutually
support and supplement.
# There should be training for the labor force,
the talented and attention to the quality of
local demography.
Session 7: Evaluate overall situation, development trend of the region 16
Session 7
ASSESS GENERAL CONDITIONS,
DEVELOPMENT TRENDS OF THE
REGION, AND STRENGTHS AND
WEAKNESSES OF THE PLACE
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1 Contents of knowledge participants should
acquire:
a/. Examine changes in the surrounding
environment which may influence your place
in the future (in 5-10 years, or in 20 years).
b/ Identify the place (strengths, weaknesses).
c/ Map out current socio-economic situation
of your place, and find out driving forces and
obstructing forces leading to such a situation,
considering the following elements:
Session 7: Evaluate overall situation, development trend of the region 18
a/ Examine changes in the surrounding
environment which may influence your place
in the future (in 5-10 years, or in 20 years).
! With respect to political environment, and
policies related to economic activities.
! With respect to products.
! With respect to residents, and consumption
behavior.
! Emergence of new products.
! Considering opportunities, arising from
events in the surrounding environment
(positive and negative).
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b/ Identify the place (strengths,
weaknesses):
- Location, distance to developed centers;
- Socio-economic infrastructure (health care,
education, …);
- Residents, labor, income per capita;
- Social security;
- Economic and technical establishments
(agriculture, industry, commerce, and
services);
- Local specialty products;
- Unique features (religion, custom, practice);
- History and culture of the place;
- Expenditures, living standards, consumption
habits
Session 7: Evaluate overall situation, development trend of the region 20
c/ Map out current socio-economic situation
of your place, and find out driving forces
and obstructing forces leading to such a
situation, considering the following
elements :
- Historical
- Geographical
- General current policies (nationwide)
- The place’s own efforts
- Compare with other places as potential
competitors.
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# Vision and objectives of the place.
# Customers the critical element
determining all development objectives
of the plae.
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+ Existing products of the place which
can attract customers to the place.
+ Creating the best conditions, most
competitive, to attract customers.
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Long-term objectives:
+ Which kinds of customers would be
the customers of our place, which
target markets would be appropriate to
" Customers the critical element
determining all development objectives
of the plae :
- Interests of the customers should be of
priority, unique, and separate.
- Interests of the place will be overall
long-term interests, increasing at a
compounding rate.
- Customers’ requirements always become
higher and higher, so quality provided
by the place should be constantly
improved and innovated.
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" Competition among places
- Competition by other places to attract
customers is inevitable, thus there is a
need to find new markets, to broaden
the customer base so as to sustain
continued development for the place.
Session 9: Strategy to improve the place 28
Session 9
STRATEGY
TO IMPROVE THE PLACE
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Strategy to improve a place should focus
on the followings:
a. Characteristics of a place.
b. Stable environment of a place.
c. Service provision of a place should meet
the basic needs of residents, tourists,
and investors,
d. Attractive features of a place.
e. Simple administrative procedures, and
living costs and business costs adding to
product costs.
Session 9: Strategy to improve the place 30
a Characteristics of a place:
A place should have plans,
comprehensively developed and
designed, to enhance the
attractiveness and to improve
further quality and aesthetic
values:
- Urban architecture
- Upgrade basic infrastructure to be
compatible with natural
environment
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b Stable environment of a place
- Protect the environment, famous
sights and scenic landscape
- Security and protection of assets
and people
Session 9: Strategy to improve the place 32
should meet the basic needs of
residents, tourists, and
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d Attractive features of a place:
- Festivals and events
- Architectural structures, tombs, temples,
and pallaces with sculptures
- Opera house, theater
- Other attractive features (if available at the
place)
Session 9: Strategy to improve the place 34
and living costs and business costs
adding to product costs.
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designing of the image for a place
place (natural disasters, poverty, poor
security, etc.)
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a Determinants of the image of a
place
- Perseptions and impressions people have
on a place
- It may be a historic, scenic spot, or
architectural structure, etc.
- A traditional trade or a superior advanced
one
- Historic events, famous people
- An impressive product, slogan, or
development plan under implementation
- The image of a place may change under
the impacts of internal and external
factors.
Session 10: Promote development of a place 38
b How to measure the image
May be throhgh the views of different groups of people
about a place’s image and their assessment of the
potential development of the place:
- Development planning experts of the place
Measure the perseptions of the audience, find out the
impresive features of the place on customers.
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c What elements can guide the
designing of the image for a place
To create an image efficient to the
group of objectives, the image should
meet the following 5 criteria:
- Should have value
- Should be believable
- Should be simple
- Should be appealing
- Should be unique
Session 10: Promote development of a place 40
d Ways to communicate the
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place (natural disasters, poverty,
poor security, etc.)
- Explain clearly and timely the reasons, the
causes related to the negative image and
- Introduce new policies, new faces at the place
- Eliminate radically all causes leading to the
negative image or minimize the negative.
Session 13: Implementing Marketing Places 42
Session 13
IMPLEMENTING MARKETING PLACES
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Session 13: Implementing Marketing Places 44
1 Attract investments, businesses.
− Exploit the place’s image through
products, thus attracting customers to
invest and do business.
− Exports processing zones, free trade
zones play a very important role in
developing countries.
− Organize trade conferences, product
exhibition.
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$ Why attracting residents is important
in marketing places.
$ The issue of attracting, competing
for the talented in the world today.
$ Methods to attract residents (quality
of life in the place, taxation policies,
tourists, tourist markets.
place to push the development of other
industries.
implement marketing places.
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economy?
market our place to the outside world.
bringing the place into the world
market.
Session 14: Sustain the Growth of Places 48
Session 14
SUSTAIN THE GROWTH OF PLACES
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Session 14: Sustain the Growth of Places 50
A What main challenges the places
are facing?
1. Places are threatened more and more by the
increasing pace of changes in the economic,
political and technological environment
wolrdwide.
2. Places are increasingly threatened by
urbanization process and the inevitable
deterioration.
3. Places are facing an increasing nunber of
competitors with the same effort to attract
scare resources.
4. Places have to rely more on their own
resources to respond to increasing competion.
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challenges?
" Measure 1: Places should develop a strategic vision to
respond to challenges (Singaporean Case).
" Measure 2: Places should develop a planning process, with a
market-oriented strategy to respond to such challenges
(develop solutions to circumstances which may happen in
the future).
" Measure 3: Places should adopt a truly market vision
towards their products and customers (building the right
potential customers and potential products; training human
resource in order to exploit such potentials).
" Measure 4: Places should build quality into programs and
services in order to compete with other places (improving
service quality of the public sector, technical infrastructure,
and social infrastructure, etc.)
" Measure 5: Places should have the skills to effectively
communicate and promote their competitive advantages.
Session 14: Sustain the Growth of Places 52
" Measure 6: Places should diverisfy their economic
base and develop appropriate institutions, flexible to
changing circumstances.
" Measure 7: Places should develop and nourish the
characteristics of enterpreneurship.
" Measure 8: Places should rely more on the private
sector to fulfill their responsibility.
" Measure 9: Each place should implement its unique
changing processes arising from differences in
culture, and political and leadership process.
" Measure 10: Places should build institutions for
organizations and processes to sustain their growth
and keep its pace after the start-up.
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C Bridging places’ strategy with
companies’ strategy
$ Companies are the most important force
in implementing the development
strategy of a place.
$ The strategy to develop a company, a
product, or a local product line is
organically linked to the development
strategy of a place (policies to prioritize,
focus investment on re-creating relevant
favorable conditions).
Session 14: Sustain the Growth of Places 54
D Nourishing companies’ growth
$ Nourish the competitive advantage of
companies.
$ Build the competitive advantage of local
companies and products in globalized
industries.
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" Relying on abundant natural resources,
exporting raw material.
" Relying on cheap labor.
" The strategy for companies or product line
development relying on protection or
preference policies of the country.
" Lack of attention to economic and political
changes or new scientific, technological
progress.
" Under-estimating competitors, lack of
innovations and capability enhancement.
Competitive advantage of companies in global industries 56
COMPETITIVE ADVANTAGE
OF COMPANIES IN GLOBAL INDUSTRIES