Tài liệu T24 – Giải pháp ngân hàng trung tâm thế hệ mới đối với phát triển bền vững - New Generation Core Banking System For Sustained Growth pdf

New Generation Core Banking System For Sustained Growth A Solution with Temenos T24 Nguyễn Hướng Minh Deputy Director Center for Technology based Product Development and Application Tech

New Generation Core Banking System For Sustained Growth

A Solution with Temenos T24

Nguyễn Hướng Minh

Deputy Director

Center for Technology based Product Development and Application

Techcombank

• Vietnam economy continues to have high rate of growth

– increasing consumer income and spends

– Booming Banking Services

• Consumers have become more demanding,

sophisticated and less loyal

• Way given to multilateral arrangements between bank, customers, distributors and other parties

– Banks being forced to share more revenue with third party distributors

• Increasing regulatory and compliance

requirements by the State Bank (SBV)

Banks Towards Customer Centric

• Most retail Banks whilst claiming to be customer oriented continue to structurally operate in

product centric model

• This structure constrains Bank’s to view

Customer relationships panoramically, resulting

in fragmentation of Customer relationships

• Inability to provide consistent customer

experience and inability to meet increasing

aspirational needs of customers

Implications for Business

• New Business Models, delivery channels and newer services are pushing Banks operating on legacy systems to upgrade /replace their Core Banking Systems

• The Alternatives to this are

– Inability to respond rapidly to changes in

market place

– Higher Costs of operations resulting in being priced out of market and hence diminishing market share

Weave Business and

IT Strategies Together

IT strategies flow from bank strategic intent

Sample Business Needs

• Develop new products quickly and

reduce time to market

• Enhance customer satisfaction by

enabling 24*7 banking

• Improved servicing for customer

transactions

• Reduce costs and drive economies

of scale through shared best practice

Align Core System Strategies to

Business Imperatives

Sample IT Implications

• Systems must be flexible to provide for parameterization by which new products /services can be added without major modifications

• Provide range of offering on alternate channels –Internet , ATM’s , mobile banking etc

• On Line STP with automated exception handling

• Robust and scalable systems enabling huge amounts of transaction

processing

Customer Centric Operating Model

Approach to Core Banking System Upgrade

• Use the opportunity to transform the

Business rather than just replicate legacy

• A Core Banking Project is a Business

Project which is enterprise wide with

Technology being an enabler to help

Business achieve the benefits it seeks

• Do not attempt to build a core banking

system !!!

Selection Evaluation Criteria

• Vendor / Partner track record and

expertise

• Technology Platform

– Open Architecture

– Integration flexibility with in house and third party

– Scalability and future proof

– Application security

• Functionality “fit “/richness

Temenos – A Company Profile

•Number of Clients

21 47

71 86

114 154

176 212

272

365 382

437 505

0

100

200

300

400

500

600

500+ institutions, 600+ live locations

• Reactive

• Task orientation

• Short term

Temenos Vendor being a solution partner

Partners

• Proactive

• Solution orientation

• Long term

T24 Core Banking System

– Open Standards

• Open platform

• Open database

• Open J2EE application server

– Integrated

• Customer relationship

management (CRM)

• Centralized common processes

• Consolidated Global Customer

View (Know Your Customer)

• Centralized Risk Management

– Parameter Driven

• User Customizable -

Independent of supplier

• Rapid time to market

– “Best of Breed” Practices

• Decades of banking experience backing core applications &

processes

– Mission critical

• 24 * 7 * 365

• No End of Day Batch processing

– Investment protection

• Development philosophy - upgrade policy

• Long term strategy

Business IT

Operations

Customer

TEMENOS T24 as

Enabler of Growth and Efficiency

Operational excellence

Business agility

Customer choice and retention Elimination of batch

Reduction of cost

of HW infrastructure

Reduction of risk & reg compliance

Systems consolidation and standardisation

Efficient business pipeline management

TE ME

NO S V

AL UE

PR OP

OS ITIO

N

Techcombank Upgrades to T24R5

Project Milestones

• Undertaken in October 2005

• Non stop capabilities & Multi –Server modules achieved

• Project completed in 8 weeks

• Single Server

Architecture

• End of Day Batch

Window

• Performance Limits

Reached

• Multi-company

• LD/ PD

Techcombank “before” and “after”

T24 Upgrade

After

• Multi-server Architecture

• Non-stop Processing

• Improved Performance Enabling Growth

• Multi- book

• AZ

T24 Upgrade - Benefits derived for

Techcombank

• Increased ROIs

– Develop new products and services at ease

– Enable bank to concentrate on ideas and marketing while T24 take care of the rest.

• Reducing Costs

– Improved efficiency in real-time processing results in lower costs

– Manual processes and paper flows are reduced by

increasing computerized information

• Improving Productivity

– All modules are integrated

– Front, middle and back office operations are fully supported – Timely information are provided

Thank you!