Development of urban service sectors in vientiane capital city

ii LIST OF ABBREVIATION ...iv LIST OF TABLES AND FIGURES ...vi INTRODUCTION...1 CHAPTER 1: THEORETICAL BACKGROUND ON URBAN SERVICE SECTOR DEVELOPMENT ...9 1.1 Service sector development

MINISTRY OF EDUCATION AND TRAINING OF VIETNAM

NATIONAL ECONOMICS UNIVERSITY

MINISTRY OF EDUCATION AND TRAINING OF VIETNAM

NATIONAL ECONOMICS UNIVERSITY

Major: Economic management (Economics of tourism)

Code: 62340410

A dissertation Submitted to the National Economic University

in fulfilment of requirements for the degree of Doctor of Philosophy

in Urban Service Management

Supervisor Assoc Prof Dr Pham Hong Chuong

DECLARATION

The author of the thesis

Bounchanh SINTHAVONG

TABLE OF CONTENTS

DECLARATION i

TABLE OF CONTENTS ii

LIST OF ABBREVIATION iv

LIST OF TABLES AND FIGURES vi

INTRODUCTION 1

CHAPTER 1: THEORETICAL BACKGROUND ON URBAN SERVICE SECTOR DEVELOPMENT 9

1.1 Service sector development concept 9

1.2 Urban service sector development conditions 21

1.3 International experiences in urban service sector development 24

! ! " " # $ " % #$ CHAPTER 2: CURRENT STATUS OF SERVICE SECTOR DEVELOPMENT IN VIENTIANE 31

2.1 Introduction to Lao PDR social – economic 2001 – 2010 31

& ' " ## # #" 2.2 Overview on Vientiane social economic development 39

2.3 Vientiane service sector development potentials 42

2.4 Service sector contribution to the Vientiane economy 45 2.5 Some important issues in Vientiane Capital service sector development 46

CHAPTER 3: ANALYSIS OF SELECTED SERVICE SECTORS IN

VIENTIANE 48

3.1 Banking and finance sector 48

3.2 Transportations 55

3.3 Logistics 66

3.4 Tourism 72

% ( )* % % %! CHAPTER 4: PROPOSED DIRECTIONS AND MEASURES TO IMPROVE VIENTIANE SERVICE SECTORS DEVELOPMENT 83

4.1 Lao DPR economic trends toward 2020 83

4.2 Vientiane economic trends toward 2020 89

4.3 Vientiane service sector SWOT analysis 91

4.4 Key visions and directions to develop service sectors in Vientiane 94

4.5 Proposed measure to improve service sectors in Vientiane 96

% + # , " % % + & " " % + # $$ % + % # $ 4.6 Conclusion and recommendation 106

REFERENCES 117

LIST OF ABBREVIATION

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Vientiane Capital City”

CHAPTER 1: THEORETICAL BACKGROUND

ON URBAN SERVICE SECTOR DEVELOPMENT

1.1 Service sector development concept

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Table 1.2: World merchandise trade and trade in commercial services

1.2 Urban service sector development conditions

1.3 International experiences in urban service sector development

Passenger volume (10 thousand)

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Table 2.2: The economic growth rate of Vientiane Capital City in the period

between 2006 – 2009 (price level in 2005)

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Table 2.5: Percentage of employees in the economic sectors

in Vientiane in the period 2008D2010

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Table 3.1: State owned Commercial Banks and Special Banks

No Name of Bank Establishment

Number

of branches

Number

of service units

Number

of employees

Table 3.2: Joint Venture Banks

No Name of Bank Establishment

Number

of branches

Number

of service units

Number

of employees

Number

of service units

Number

of employees

Table 3.4: Functional Road Classification

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Table 3.5: Current Condition Number of Buses for the Urban Routes

No of buses used in the urban routes Upper: Buses in

maintenance Lower: Operating buses

NonDPermanent Staffs

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Table 3.8: Number of Aircraft of Lao Airline

No Type of Airline Number of Airline

Table 3.9: Number of Staffs of Lao Airline

No Description Number of

Branch

Permit Staff

Non Permit Staff Total

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Table 3.13: 2007/08 Import Volumes through Friendship Bridge

and Thanaleng Warehouse

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Table 3.14: Tourist arrival to and its revenue generated in Vientiane Capital

Year Number of Tourist

895,403 34.84%

100%

1,126,702 25.83%

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Table 4.2: Economic structure (as % of GDP) of Vientiane

by sectors for the period between 2011 – 2020

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Annex 1 Question used in deep personal interview

Annex 2 List of interviewers