Tiểu luận tiếng anh 3 writing a letter of apology “for and againts” essay successful essay Structure of essay For and against essays Usefull language Kinds of letters Structure of a letter Letter of apology
Trang 1THE SUPREME PEOPLE'S PROCURACY OF VIETNAM
HANOI PROCURATORATE UNIVERSITY
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END TERM ESSAY Subject: English
CODE 6
Full name:
Class:
Student ID:
Candidate number:
Hanoi - August, 2021
Trang 2TABLE OF CONTENTS
QUESTION 1 3
I Request 1 3
1 Structure of a letter: 3
2 Kinds of letters 3
3 Letter of apology 3
3.1 Common structure of a formal letter of apology 3
3.2 Usefull language 4
3.2.1 Give a brief description of the issue 4
3.2.2 Apologize for an action, mistake or omission 4
3.2.3 Explanation 5
3.2.4 The conclusion 5
II Request 2 6
QUESTION 2 7
I Request 1 7
1 Structure of essay 7
2 For and against essays 8
2.1 Common structure of a “for and against” essay 8
2.2 Process of doing a “for and against” essay 8
II Request 2 10
LIST OF REFERENCES 12
Trang 3QUESTION 1
I Request 1
Present your understanding about writing a letter of apology?
1 Structure of a letter:
1 An appropriate greeting: (Dear Mr Nam, Dear Sir/Madam, etc)
2 An introductory paragraph which clearly states your reason for writing
3 A main body in which develops the subject
4 A conclusion in which you summarize the subject
5 An appropriate ending (your faithfully/sincerely + full name, Best wishes + first name)
2 Kinds of letters
Formal greetings and ending Informal greetings and ending Formal language ( Complex sentence,
non- colloquial language, advanced
vocabulary)
Informal language styles (idioms, phrasal verbs, colloquial English and omission
of pronouns)
3 Letter of apology
3.1 Common structure of a formal letter of apology
BEGINNING
STATE THE REASON FOR YOUR LETTER
- Why are you writing the letter?
Trang 4- Give a brief details and express your regret about the
trouble caused to the writer
BODY
Arrange your
point in paragraph
EXPLAIN THE WHOLE CIRCUMSTANCES AND OFFER
AN APOLOGY
- Give explanation
- Give appropriate apology STATE ANY PROMISE YOU CAN MAKE TO RECTIFY THE SITUATION
- Do you promise any refund?
- Do you offer any discount to compensate the inconvenience caused to the writer?
- Do you assure any improvement in the future?
- How do you feel about the situation?
CLOSING Once again express your regret about the situation and
your expectation to serve the writer again in the future
3.2 Usefull language
3.2.1 Give a brief description of the issue
To show the language of apologizing, you should admit that it was your fault and that you understand how bad it is Immediately after admitting the mistake, mention that you never wanted to hurt them
You can use
- “I am afraid I…”
- “I regret to say that…”
- “ We are very sorry that you received a defective…”
- “ Thank you for your letter informing me that…”
Trang 53.2.2 Apologize for an action, mistake or omission
You can use
- “ I apologize for/fornot…”
- “ I must apologize for…”
- “ I am extremely sorry for…”
3.2.3 Explanation
You should sincere explain why you made the mistake
- “This was due to…”
- “This was because if…”
- “The reason for this was…”
- “The reason for this has been that I forgot/misunderstood…”
- “Promise to rectify the situation (if possible) …”
- “I am coming to … next week, so I…”
- “I am pleased to inform you that we are prepared to replace your faulty ”
3.2.4 The conclusion
You can use
- “Please accept our apologies for having delivered a fault to you”
- “We very much regret for the inconvenience the holiday … has caused
to you”
Trang 6- “We hope that the refund/replacement will restore your confidence
in us”
II Request 2
You are a member of an organization which meets regularly at a particular restaurant The most recent meal you had there was not satisfactory, and you were very disappointed with the quality of the food and the behavior of the staff Write a letter to the manager of the restaurant Explain what was wrong with the meal and the service, and suggest what he/she should do to ensure that you and your group return to the restaurant.
Dear Sir or Madam,
I'm Minh, a member of the ACB group, and I'm writing to express my displeasure with the disgusting meals and desserts offered to us last Sunday I'm hoping you'll keep up your food quality and look into the incident that wrecked our evening
On the 18th of July, about 7:00 p.m I went to your restaurant with my partners to transact business It was supposed to be a successful night because we were talking in my favourite restaurants But we have had a frustrating experience
Our main meal was lamb steak, spuds, and toasted sandwiches, however the beef was salty, uncooked, and hard Furthermore, our sandwiches were delivered cold! We protested to the waitress about our food, but she ignored us and ordered us to speak to the management Despite the fact that marshmallow and strawberry toppings were listed on the menu, our ice cream arrived without them This was utterly annoying
I expect a complete refund of the money I spent for the lunch, as well
as your commitment to improving the professionalism and politeness of your employees Consider me a lost customer if you don't respond
I look forward to your immediate response regarding this
Yours faithfully,
Trang 7Minh
QUESTION 2
I Request 1
Present your understanding about a “for and againts” essay?
1 Structure of essay
A successful essay should consist of
1 An introduction paragraph in which you clearly stated the topic to
be discussed
2 A main body, in which you clearly stated in separate paragraphs and exemplified or justified
3 A closing paragraph summarizing the main points of the essay, in which you state/ restated your opinion, and/ or give a balanced
There are some tips when you write an essay:
+ You should use formal style
+ You should use topic sentence to introduce the subject of each paragraph
+ You should giving reason and examples following the topic sentences
+ You should use linking words /phrases Make references to other sources (e.g experts have proved that )
+ You should answer the question, not the topic + You should not use short form, informal/ colloquial language
Trang 8+ You should not use very emotional language.
+ You should not express personal opinions too strongly instead, use milder expressions
+ You should not use personal examples
2 For and against essays
2.1 Common structure of a “for and against” essay
Key
question
words
- Discuss the advantages and disadvantages
- Discuss the advantages and disadvantages and give your own opinion
- Discuss both views / sides of the argument
- Discuss both views / sides of the argument and then given your own
Introductio
n
Rephrase question This essay discusses [both view + opinion]
Body Side 1: advantages / disadvantages
Side 2: disadvantages / advantages Note: Keep your own idea out of the body This part is only about what people in general may think
Conclusion Opinion
State that both are important State with one is more important / better
2.2 Process of doing a “for and against” essay
Step 1: Analyze the question
- Paraphrase the question: Find the synonyms, phrasal verbs, etc to write words with the same or related meaning
Trang 9- Find 2-3 advantages (bonus examples or supporting information), 2
or 3 disadvantages (bonus examples or supporting information)
- Decide the structure of the essay
Step 2: Write the essay
Introduction
1 Rephrase the question
2 Thesis statement
- This essay discusses/examines this question from both points of view and then I will give my own perspective on the matter
- This essay discussed [view A] and [view B], end then I will give my own opinion
Note: If you cannot rephrase the question, you can use the
following to make introduction
- People have different views about In my opinion, can and should be both
Body
Advantages
- On one side of the argument there are people who argue that
- First/In the first place
Let us start by considering
Let us first consider the question of
I should like to begin with
The first obvious advantages/disadvantages
- Always add examples / explanations / illustrations / reasons / consequences
- It is essential to form paragraphs Each paragraph must have a key sentence (-usually at the beginning) Don't write any one-sentence-paragraphs
Examples:
Trang 10- Secondly
Moreover
Further more
Another thing is
- Anotherpoint in favor of
is
Take for example Take for instance
One example out of many is Just look at
This idea can best be illustrated by an example
Disadvantages
- On the other hand
So far we have only talked about the advantages What about the disadvantages?
So much about the advantages There are also
a number of disadvantages that must not be overlooked
Let us now turn to the drawbacks of
Now it would also be interesting
- Always add examples / explanations / illustrations / reasons / consequences It is essential to form paragraphs
- Each paragaph must have a key sentence (-usually at the beginning) Don't write any one-sentence paragraphs Examples:
Take for example Take for instance One exampls out of many is
Conclusion Personally,
From my point of view,
In my opinion I must say that
II Request 2
People belive that individuals who make a lot of money are the most successful To what extent do you agree or disagree?
It is argued whether monetary or social contributions should be used
to measure a person's success in society Although the former viewpoint may
Trang 11be correct in some circumstances, I believe the latter is more logical for various reasons Whether money should be considered as the criteria to assess a person’s success in society
To begin with, there are many reasons why people believe that individuals who earn high incomes are the most successful It is an undeniable reality that persons with a high pay are more likely to work in large corporations or have decent positions This can be seen in the instance
of successful senior directors of huge corporations, who not only receive respect from their peers but also make hundreds of thousands of dollars per month Secondly, the majority of people feel that successful people are those who can afford a luxury lifestyle To put it another way, they can enjoy good living standards while purchasing outrageously expensive items like jewelry, clothing, and cosmetics
On the other hand, I am still convinced that people who contribute to the community are the most successful First, not all affluent people get their fortune legitimately because they may engage in illegal activities such as heroin trading and money laundering to make a profit As a result, despite their wealth, these cases cannot be deemed successful To be more specific, being a scientist or a teacher is not easy, and people must devote a significant amount of time and effort to acquire knowledge in order to meet the standards of such high-level positions As a result, they will be respected
by others and regarded as the most successful in society
In conclusion, being rich can be considered to be successful, however, I hold a firm belief that people who contribute to society are the most successful ones
Trang 12LIST OF REFERENCES
1 English textbook of Hanoi Procuratorate university.