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Golf and the Game ofLeadership... Golf and the Game ofLeadership An 18-Hole Guide for Success in Business and in Life Donald E... Library of Congress Cataloging-in-Publication Data McHug

Golf and the Game of

Leadership

Golf and the Game of

Leadership

An 18-Hole Guide for Success in

Business and in Life

Donald E McHugh

American Management Association

New York • Atlanta • Brussels • Chicago • Mexico City • San Francisco

Shanghai • Tokyo • Toronto • Washington, D.C.

This publication is designed to provide accurate and authoritative information in regard to the subject matter covered It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service If legal advice or other expert assistance is required, the services of a competent professional person should be sought.

Library of Congress Cataloging-in-Publication Data

McHugh, Donald E.

Golf and the game of leadership : an 18-hole guide for success in business and in life / Donald E McHugh.—1st ed.

p cm.

Includes bibliographical references and index.

ISBN 0-8144-0837-0

1 Leadership 2 Success in business I Title.

HD57.7.M3957 2004

658.4 ⬘092—dc22

2003022895

 2004 Donald E McHugh.

All rights reserved.

Printed in the United States of America.

This publication may not be reproduced,

stored in a retrieval system,

or transmitted in whole or in part,

in any form or by any means, electronic,

mechanical, photocopying, recording, or otherwise,

without the prior written permission of AMACOM,

a division of American Management Association,

1601 Broadway, New York, NY 10019.

Printing Hole Number

10 9 8 7 6 5 4 3 2 1

This book is dedicated to Ann.

As wife, mother, and best friend, she is the "real leader" of the McHugh clan and, like all the recognized and unrecognized

"real leaders" everywhere, makes good things happen each and every day.

Acknowledgments ix

On the Practice Tee 1

THE GLOBAL LEADERSHIP COURSE 7

Hole 1

You’ve Gotta Love the Game 9

Hole 2

Simple Yet Difficult 18

Hole 3

Values Are the Drivers 27

Hole 4

Play by the Rules 38

Hole 5

Tee It Up with Vision 52

Hole 6

Posture, Grip, Alignment (PGA) 63

Hole 7

The Slight Edge 78

Hole 8

Focus 87

vii

‘‘Big Bertha’’: Confidence 110

Hole 11 Performance Expectations 123

Hole 12 Courage 135

Hole 13 Recognize Positive Results 151

Hole 14 Provide Constructive Feedback 162

Hole 15 Accept Change: Adapt 175

Hole 16 Caddies, Coaches, and Teams 186

Hole 17 An Optimistic Outlook 202

Hole 18 It’s Up to You 212

The 19th Hole 223

THE PRO SHOP 229

Notes 231

Glossary 237

Index 241

My family has always supported me This is a priceless gift Ann, many times, said, ‘‘write a book based on your experiences and beliefs about leadership.’’ Our crew—Mark and his wife Maria; Tim, Kathy, and her husband, Keith Olander; Dave, Lisa, and Kevin—echoed her request and provided significant contribu-tions to content as well as encouragement and enthusiastic sup-port throughout the process

Bill Haupt, former manager of executive development at Gen-eral Motors, a longtime friend and colleague, provided input, in-sight, and the ‘‘nitpicking’’ required to keep me in the fairway He

is a joy to work with, a ‘‘real leader,’’ and a great human being Ann and Bill participated from start to finish in making the book worthwhile, readable, and enjoyable

Many friends and former colleagues helped along the way My thanks to all of them, especially Chet Francke, Chuck LaSalle, Dick Lock, Mike Maggiano, Tom Olander, my brother Ray, and

my nephew Mike McHugh Fellow golfers and friends—Ken Smith, Bob Lauer, and the rest of the ‘‘Tuesday Group’’—were much-appreciated cheerleaders from the first tee to the last

Chris-tine Brennan, noted author and sports columnist, generously

pro-vided early writing encouragement and observations regarding the workings of the publishing industry

Adrienne Hickey of AMACOM belongs in the text of hole

#12, Courage A self-confessed nongolfer, she nonetheless saw po-tential in the game of golf as a metaphor for leadership Adrienne took a chance on a concept and a first-time author Thanks, Adri-enne Niels Buessem did the professional editing of the

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