nâng cao kỹ năng đàm phán của hiệu trưởng trường thpt bùi hữu nghĩa t

Deo tao, quy dinh ve nhiem vu va quyen han &la hieu true-rig nhu sau: Xdy dung, t6 chirc b6 may nha truang; Thkrc hien cac quyet ghi ctia hei clang truang dugc qui dinh tai khodn 3 Dieu

BQ GIAO DUC VA DAO T30 TRUONG CAN BQ QUAN IS( GIAO DUC THANH P110 HO CHI MINH

TIEU LUAN

Di tai:

NANG CAO KI NANG DAM PHAN CUA HIEU TRUONG

TRUONG THPT BO nil NGHiA HUYEN CANG LONG TINH TRA VINH.

Hu va ten ngtreri thut hien: BO NGQC PHUOC Lap: BOi Dtr&ng Can BO Quin Li Tsang THPT Dun vi ding tic:Trtrerng THPT Biii Hilt Nghia

Tni Vinh, fining 9 niim 2018

MCC LIJC

Trang

Thuc trang ve k5/ nang dam phan Hieu truOng tnramg 3

2.2 Thirty tang ve 1c5, nang dam phdn cua H*I truang true'ng 5 2.3 Nhilng diem manh, diem yeu, co hOi, thach thirc 7 2.4 Kinh nghiem thuc t6 dm ban than ve viec van dung 8

Ten de tai:

NANG CAO KI NANG DAM PHAN Ci5 A HItU TRUONG TRUONG

HUYEN CANG LONG TINH TRA VINH.

1 L57 do chon chii de tieu

1.1 L5 do 014 15

Can cif dieu 19 cira Dieu le truang ph6 thOng va truang ph6 thOng co nhieu cAp hoc, ban hanh kern thOng to se 12/ 2011/TT-BGDDT ngay 28/3/2011 cUa BO truang BO gido due va Deo tao, quy dinh ve nhiem vu va quyen han &la hieu true-rig nhu sau:

Xdy dung, t6 chirc b6 may nha truang;

Thkrc hien cac quyet ghi ctia hei clang truang dugc qui dinh tai khodn 3 Dieu 20 cna Dieu 1e nay;

Xay dung qui hoach phdt trier nha truing; xdy dung va to chat thkrc hien

ke hoach nhiem vu nam hoc; bao cao, danh gid ket qua thus hien truac Hoi ding truer-1g va cac cap co tham quyen;

Thanh lap cac t6 chuyen men, to van ph6ng va the hei ding to van trong nha trifling; b6 nhiem to truing, t6 ph6; de xuAt cac thanh vien ctra I-10i ding truang trinh cAp co th'Am quyen quy6t dinh;

-Quan li giae vien, nhan vien, quail li chuyen min; phan cong cong tdc, kiem tra, danh gid 'cep loaf gido vien, nhan vien; thuc hien cong tac khen thutng, ki luAt cl6i vii gido vier' nhan vien; thkrc hien viec tuyen dung gido vien nhan vien; ki hop ding lao do, ng; tiep nhAn, dieu &Ong gido vien theo qui dinh

dm Ma rank;

Quan li hoc sinh va cac boat ding cita hoc sinh do nha truang t6 chirc; xet duyet ket qua danh gid, xap loaf hoc sinh, ki xac nhAn hoc ba, ki xac nhAn hodn thanh Chuang trinh tieu hoc cho hoc sinh tieu hoc ( nett co ) ctia truang trung hoc ph6 thOng co nhieu cap hoc va guy& dinh khen thuang, ki luAt hoc sinh;

Quart li tai chinh, tai san nha truang;

Thuc hien cac the d9 chinh sach cUa Nha nu gc d6i vOri gido vien, nhan vien, hoc sinh; to chdc thtxc hien qui the clan chU trong hoat dgng ct:ia nhd trolling; thuc hien cong tac xa h9i h6a gido duc cua nha truerng;

Chi dao thuc hien cac phong trao thi dua, cac cuOc van d9ng cita nganh; thuc hien cong khai d6i voi nha trolling;

Mu6n hodn that-1h nhiem vu xdy dung, phat tri6n nha trolling nguti Hieu tuning khOng chi co nhang 'tang Luc ve chuyen man, nang Itic ye quan 19 ma can co nhitng ki nang ho trg trong cong tac quart 19 dO chinh la ki nang dam phan

1.2 L5 do ve 157 It0

Qua qua trinh hoc tap va nghien ciru chuyen " Ky Jiang dam phan va

to chirc cugc hop", tai thAy rang dam phan Id mot Icy/ nang rat quan trong clogc con nguti st:r dung during xuyen, lien tuc trong dni song hang ngay, trong gia dinh, ngodi xa h9i, Trong qua trinh qudn li nha trolling, Hieu twang luOn thuc hien cac cu9c dam phan v gi gide vien, hoc sinh, cha me hoc sinh, chinh quyen dia phuong, cac manh thuOng quan, Dam phan la khan quan trong trong cuOc sang va trong cong tac quan li cna hieu nulling

Dam phan IA met khai niem rang, dam pilau &rot hieu la qua trinh giao Wei) Oita call ben, ma trong d6 nguti to mu6n dieu hOa mei quan he giCra ho thOng qua qua trinh trao dei thong tin va thuyet phuc nhäm dat dugc mot th6a thuan ve nhang van de ngan cach trong khi giCra ho co nhixng quyen igi co the chia se va nhang quyen lgi &Si khang

Dam phan vita la mot khoa hoc vita la mot nghe thuat la qua trinh ma ca dOi ben vita dieu chinh nhu cat', lgi ich, dam phan con la su thong nhat giita cac mat d6i lap De qua trinh dam phan dat hieu qua dOi h6i ngtrei Hieu throng phdi quan tam den cac yau ea, d6i tuong dam phan, muc dich cna cugc dam phan, not dung, phoong pita') dam phan, dia diem, thai gian dam phan va yeu to phan hei trong dam phan

2

Phan loai cac kieu dam pilau: dam phan kieu ct:mg; kieu mem; kieu nguyen tac;

Ngodi viec ap dung cac kieu dam phan khac nhau, de co cugc dam phan thanh cong ngugi Hieu truOng con can phdi biet 'lam bat ya sit dung thanh thao cac ky nang dam phan nhu:

Mgt s6 ki nang dam phan

- K9 nang thuyet phuc

1(9 nang dieu chinh muc tieu ban (tau

Ky Wang xic 19 nhugng bg trong dam phan

Ky nang lang nghe

K9 nang dat ceu

K 9 nang xff 19 be tac trong dam phan

Do dO, viec nghien dm 19 luan de xey dung ky nang dam phan nham nang cao hieu qua quail 19 dm nguei Hieu trudng trueng THPT 13Oi Hau Nghia co nghia het six quan trong trong viec )(ay dung va phdt trien nha truemg trong thgi gian toad

1.3 LS., do dint tien

Trong thai gian qua, cOng tac dam phan cua Hieu truOng truang THPT Bill: Huu Nghia v&i chinh quyen dia phucmg, cha me hoc sinh, gido vien, manh

thuOng quan nha new da dat dugc mgt s6 ket qua nhu mong muon, tuy nhign

van con mot so trucmg hop dam phan chua dat ket qua nhu 9, mgt trong nhang

19 do chinh Id Hieu truemg chua dugc bg i dueMg 1(9 nang dam phan mgt each khoa hoc, phU hop vOi thut tien va d g i the dam phan Vi vay, tai chon de tai

"Nang cao Icy nang dam phan cfia Hieu trtröng tricang THPT Bni Him Nghia Huyen Cling Long Tinh Tra Vinh" nghign ciru nham khat phyc nhang han

nang cao han nita ky nang dam phan cUa Hieu twang, tong buck dua nha trueng phat tri gn tot han trong tuorng lai.

2 Thkre trang ve id nang dam phAn ctia Hieu trutng trtr&ng THPT

Hem Nghia

2.1 KitAi quit ve tinh hinh nha truing

*Tinh hinh kinh to - )(a hOi chung cna dia phuong

Taring THPT Biri Hau Nghia &roc dat tai Ap Thugng, xa Dai Phithc, huyen Ong Long, tinh Tra Vinh Day la xa a viing kinh to dac biet khO khan (

xa bai ngang ), not co dOng bdo theo dao COng giao Kinh to nhan dan phy thuOc chn yeu vao nghe nOng tap trung vac tr6ng lat Giao thOng con nhieu han the mot s6 hoc sinh cach xa truerng phuong tien di lai con nhieu khO khan Tuy nhien truing cling dugc skr quan tam &pi dO' cua cac cap länh dao, manh thuOng quail, ban Quai chirc Nha th& va cac luc luting xa hOi nen phan na p ding gitip cho nha truing co dieu kien phat trien tot.

*Tinh hinh dOi ngil can bO quan 1y, gido vien, cOng nhan vien:

Tinh hinh dOi nga can 1DO quan 1y, gido vien, cOng nhan vien: T6ng s6 can Ix) giao vien, nhan vien: 34, n& 13, din tOc: 1 Trong do: Ban Cam hieu:

2, gide vien: 28 (Nit 10), nhan vien: 4 (Nir 3), hop d6ng bien che: 10

Chuan dao tao: Sau dal hoc: 3, Dal hoc: 30, trung cap chinh tri: 3, chUng chi A tin hoc tree len: 21, chUng chi A ngoai ngir tree len: 22, dr nhan quan 19 gido dyc tree len: 1, da qua b6i du -Ong plan lY gido dyc: 2

*Tinh hinh hoc tap va rên luyen cila hoc sinh nam hoc vita qua :

Duy tri si s6: 361/367 = 98,4% So vii ding ki 98,8%

Hoc luc:

HS gi6i: 30/361 =8,3% So vii ding ki 33/324=10,2%

HS tien tien: 197/361=54,6% So vii ding ki 117/324=36,1%

HS TB: 123/361=34,1% So vii ding ki 155/324=47,8%

HS yeti: 08/361 =2,2% So vii ding ki 18/324=5,5%

HS kern: 0% So vii ding ki 0%

+ Hanh kiem:

Hanh kiem tot: 325/361=92,8% So veil ding ki 277/324=85,5% Hanh kiem kha: 19/361=5,3% So vii ding ki 40/324=16%

4

Hanh kiem TB: 04/361 = 1,1% So vai clang ki 0/324=0%.

Hanh kiem Yeti: 2/361 =0,6% So vai clang ki 06/324=1,9%

Hanh kiem kern: 0/367=0% So veri ding H 0/325=0%

Ket qua tot nghiep: 102/102 tot nghiep, ti le 100%

SA HS vi pham not quy va cac to nan xa hOi: KhOng co

*Tinh hinh co s& vat chat cua truerng hien tai:

Truing THPT Blai Him Nghia thaw dat tren dia ban thuQc Ap Thugng Xa Dai Phuerc Huyen Cang Long Tinh Tra Vinh Truing dirge thanh lap thang 11 nam 20001

Truing co hai dAy pheing g6m 1 day phOng tret ye 1 day lau co tat ca la

21 phOng (bao g6m phOng hoc, phOng be min, phOng thu vier) thiet bi, phOng thuc hanh tin nghiem )

KhuOn vien truing ring rai sach dep va thoang mat co san bong da, bOng chuyen, cau lOng, sari tap the duc cho hoc sinh

Diem not bat ata truing la truing dugc dat trong khu \tut Bong bao dao cong gido, la truing duy nhat trong tinh co co s& vat chat ban dau do nha ther thu6c ho dao Bai Xan xay dung dua vao hoat dQng va chinh tilde ban giao lai cho Sa quan IY nam 2002

Hoc sinh ctla truing chart) ngoan nha vac) su gido duc tit nhieu phia ( nha truing, chinh quyen dia phuang, va dac biet tie to chirc nha th6)

Ti le hoc sinh do tot nghiep cling nhu dai hoc hang nam An dinh a mix khd cao.

2.2 Thtyc trang ki nfing dam phän cfia Hieu trunimg truirng THPT Bui Hfru

Nghia

Trong thai gian qua Hieu truing da tin hanh dam phan vai giao

chinh quyen dia phucmg, manh thuang quan, cha me hoc sinh TuY tirng cuOc dam pi-tan ma Hieu truing da sir dung kieu dam phan ding, mem hay nguyen tac Nhu mQt so tinh huAng darn phan sau:

Tinh huOng 1: Hieu truOng vai gide vien

Hau nam Hieu truemg phan cong thay Nguyen Van A IA gido vien day town co nhieu kinh nghiem, nhieu nam lien dat dank hieu gido vien day giOi day lop 11A ( lOp chon) va, lOp 11C ( lOp co nhieu hoc sinh hoc lvc yeu), mong muEn bang nhang kinh nghiem kien that cua minh thay A se giOp cac em lop 11C hoc tot hon Hieu truemg len hoach du: gi g 16p 11C gi g day cUa thAy A (truck mgt tuan ) de nam tinh hinh day va hoc dm thay va tro Khi du gi g Hieu trutng quan sat thay lop hoc rat sinh dEng, cac em tra l gi cau hOi gido vien dua

ra rat t&, thay muon tap cua s6 hoc sinh thi phat hien not dung bdi da duge day trtrâc Cu& ti& day hieu truemg Hid° sat hoc sinh qua 'Dal kiem tra dEng then tim hiEu them thong tin, ket qua hoc sinh lam bai kith° sat tat ca tren trung binh, t9

le bdi dat loai gi6i den hon 30% TruOc tinh hung nay, Hieu trueng da co buOi lam viec vai thay A nhu sau: Ggi y de thay A trinh bay nhan )(et clia ban than sau tilt day, Hieu truerng lang nghe, dat van de de cap den nhimg viec xay ra ma ban than a am bat, tim hieu 19 do cling nhu tao dieu kien de thay A trinh bay Hieu truemg lang nghe va phan tich de thay A thay khOng phdi vi ba g ve thanh tich cua ban than ma lam nhu the, gido vien phdi bang lOng nhiet tam, tay nghe

dm ban than, tim ra cach hugng dan cac em to chiem linh kien

truerng da trao dEi vol thay A th6a thuan rut kinh nghiem khOng cong bE va ghi vao bien ban, de nghi se du: gig lai 6 mot tik khdc va thay A tim ra mot cach day

co hieu qua hon

Tinh hating 2: Hieu trueng dam phan vol manh thiremg (pan

Hieu truerng nha trutng thuOng xuyen co cac cuEc trao dEi dam phan vgi cac nha lido tam, cac manh thirerng quan, cac doanh nghiep, tharn chi cac ccru hoc sinh thanh dat cua nha truerng de van ding cac ngEn h6 trg ye vat chat tinh than, cong tac giang day cac mOn nghe, the thao, Trong cac cuEc dam phan nay Hieu twang da nghién cuu tong not dung dam phan, d6i tac, se): twang, dac diem tinh hinh tam co the chon cac kieu dam phan phu hop ding nhu sir dung cac Icy/ näng dam phan Wang ling, Hieu tru gng con dac biet cha 1 den viec mgi them cac Ikrc lugng gido vien co uy tinh, mEi quan vol dEi tac, chil 1 den

6

viec sap xep thai gian, khOng gain giao dem Qua cat cuOc dam phan trén nam qua Hieu truerng da van dugc tren 60.000.000dOng h6 try cho cdc hoc sinh ngheo, van dOng 17 sudt hoc bong, mua bdo hien) y t6 cho 12 hoc sinh, bac) hiem tai nan cho 8 hoc sinh,

Tinh liming 3: Hieu truerng dam phan vOi cha me h9c sinh

Phu huynh hoc sinh lOp 10A da den xin chuyen lop cho con veri ly do gido vien phu trach mon toan day h9c sinh khOng hieu bai Hieu truerng binh tinh va yeu cau phu huynh trinh bay rei ly do, dat mot so cau hOi dOi vai phu huynh de nam bat thong tin sau dO phan tich, tra an phu huynh an tam, nhd truerng tiép nhan su viec va xac minh thOng tin, co the se trao dOi veri gido vien bQ mOn co huemg gidi quy6t thela &rig Phu huynh yen tam khuyen con hoc tap tot net) died gian gian sau tinh hinh con tai dien thi se co hiking gidi guy& phi) hop

2.3 Nhirng diem manh, diem yeu, co: hi)i, thich this de dOi moi la !Aug dam phi,' cfia Hieu trt •O.ng trtri •ng THPT Bid Hut Nghia

*Diem manh

Bilge hoc tap lop bOi throng Can IDO quail ly gido duc hieu dugc cdc kieu dam phan, k'y nang dam phan, cac yeu to giOp cu'Oc dam phan thanh cOng, cac tieu chuan danh gia cuOc dam phan dat hieu qua

Tinh tinh vui ye, flea dOng, duct quan chUng yeu quY

Yeu nghe, yeu truemg

Tham nien cOng Mc nhieu nam

Hieu ro dac diem tam IY, hod)) canh song ding gido vien, tam ly cita mot se) manh thuerng quan, coi ma

*Diem yeu

Hieu truemg thieu quyet dodn, hay ca ne, dOi khi con ming tinh, chua thyc

su diem tinh trong xir 1Y ding viec

KT nang giao help cua Hieu truang han che, nen de lam mat !Ong thanh vien trong tap the, chua that su tao ra moi truang (loan ket, than thien

*Co'

Nha truang luOn nhan &roc su quan tam cita cac cap fly, Chinh quyen thanh phi1/2, ducc su chi dao sau sat cUa Ser Gide, duc Da() tao

Su Ong hO nhiet tinh cila Ban dai dien cha me hoc sinh, phy huynh hoc sinh cac lap va cac manh thuang quail ve ca se; vat chat, day La mot nguan Ivy lan dOng g6p cho nhang boat (king gide duc cita nha Huang

*Thach that

Tap the dang a giai doan phat trien thdp: tap the it doan ket, kinh nghiem giang day, Icy/ clang gidi quet van de chua cao, cac thanh vién co de dat chua manh dang trao dOi kinh nghiem

2.4 Kinh nghiem thut to ciia ban than ve viec van dung ki nang dam phan trong nha trtramg

Trong qua trinh thut hien cac cuOc dam phan trong nha twang hieu truth-1g thuang van dung ket hgp nhieu kyi nang dam phan, tuy thuOc vao not dung, tinh chat, dal tac, muc cuOc dam phan ma Hieu truang se chon kyi nang phit hop ding nhu lc& hop mot each hai boa Oita cac ky nang ThOng thuang Hieu truang thuerng sir dung cac 1(57 ang sau:

2.4.1 K'y /tang thuyet phyc trong dam phalli

*Taal niem

Thuyet phuc la dua ra 19 le, nhang dan chimg lam cho ngued khac cam thay dOng, tin va lam theo

A

*Yeu cau trong thuyet phuc:

-Xay dung bait khOng khi thodi mai: Vi tri ng6i, khoang each Lang nghe

va ton trong Hieu va thod man nhu cau cUa dai tic

8

not va hanh vi tich ckrc:Ngan gon, it rang, tAc dA not vua phal, ngOn ngft dAi tac, trAt to tir, ngat giong, nhan giong, kAt hop phi ngOn ngft.

ThuyAt phuc phal co co so, nth:mg luAn cu - luAn chimg khoa hoc.

ThuyAt phuc tac dAng thing bA to7 nhan thirc, tinh cam, y chi.

Su chan thanh \fa nhiAt tinh.

2.4.2 KY !fang dieu chinh muc tieu ban au

* Khdi niAm:

CuAc dam phan phdi dUng lai do hai bén dAu barn qua chac vac) muc tiéu ban dau, khOng tinh dAn nh&ng co so nhu vay co thA di dAn the% thuAn dugc khOng Khi do to phdi diAu chinh lai muc tiéu ban (tau.

*Nhung yéu cau trong viAc diAu chinh muc tiéu ban dau:

KhOng vAi va chAp nhan mot 16i de nghi co ye hap dan nhung khac xa vai muc tiéu ban dau.

-KhOng voi va diAu chinh bat ki mot muc lieu rid() nAu chua phan tich k9 -KhOng thay doi quan diAm don gian vi to dang o thA bA tat.

2.4.3 KT riAng xd 19 nhugng bA trong dam phan

*Khdi niAm

Nhugng bA Id skr thay &Ai mot quan diAm truck dO ma ban &A gift va bdo vA

mot cach cOng khai Nhugng bA la cai bat buAc phdi co va luOn dugc trong dgi

trong darn phan.

*Nhang chic y trong xa: 19 nhugng bA:

Nhugng bA phai to nil.

Nhugng bA co 19 do.

NI:1mpg bA CO dieu kien.