Sincerely Craig Jones CEO LOOKING FORWARD TO A NEW YEAR FULL OF POSSIBILITIES Customer Stories 6 Action Supermarkets check out KRONE’s ENTERPRISE Solution 8 India chooses Australian Mad
Trang 1Phillip Island experiences
communications
speed
freaks
at the speed
of light
Trang 2Despite the uncertainty of the time,
we are looking forward to a year of challenges and triumphs In keeping with the New Year, we have introduced some changes to the Network News magazine
Network News will be quarterly, with issues released in March, June, September and December Our aim is to continue to provide you with the most up-to-date industry information and changes to our innovative new product solutions
In December last year, KRONE won the inaugural Telstra Vendor of the Year award for the category of Australian Regional Supplier The award acknowledges our commitment to establishing customer service to Telstra and developing high quality, reliable infrastructure products KRONE is grateful that Telstra have recognised our contribution to their success and our commitment to Regional Australia
This issue carries a feature on where new technologies are headed in the national and the international communications arena After a patchy year in the IT&T industry, things look set
to improve during 2003 See how our end-users, DeakinPrime and national supermarket chain, Action Supermarkets have benefited from the solutions we have developed for their needs Our HIGHBAND®modules have for a number of years been used in Networks in Europe, Asia Pacific and North and South America In this issue we
look at how the Indian company, Reliance InfoComm, have used the Australian designed and manufactured HIGHBAND®8 for Broadband applications
So, what do you think of the Network News magazine? How can we improve it and make the content more relevant to you? In order to elicit your input we have included a Reader Survey in this issue Complete the survey and fax it back to our Marketing Department 02 4389 7386 by March 17th for your chance to win a $1000 travel voucher We look forward in anticipation
to receiving your valuable feedback! That way
we can continue to improve this publication to make it of more value to our readership
If you have a technical problem and need a solution call Bradford Tetlow, our new Technical Adviser, on our HelpDesk on 1800 801 298 Welcome to the start of a New Year, I hope all readers of this magazine have a positive year ahead
Sincerely Craig Jones CEO
LOOKING FORWARD TO A NEW
YEAR FULL OF POSSIBILITIES
Customer Stories
6 Action Supermarkets check out
KRONE’s ENTERPRISE Solution
8 India chooses Australian Made
and Designed HIGHBAND
10 DeakinPrime selects KRONE’s
GLOBAL LEADER Solution
12 Free Space Optics a winner at
the Australian Moto GP
KRONE News
5 PremisNET Update
16 KRONE showcases talent at local Technology Exhibition
16 KRONE takes out Telstra Vendor Award for Supply Excellence
Standards and Industry News
3 New Technology Developments
4 Revised PM25 Released
Product News
12 Product Focus
14 Embrace the Change - You’ll see the Rewards
Website: www.krone.com.au Email: kronehlp@krone.com.au
Copyright © 2001 KRONE Australia Holdings Pty Limited
Trang 3Iwas fortunate enough to attend the BiCSi
Winter Conference in Orlando, Florida recently
The conference was held in the biggest hotel
complex I think I have ever seen The Gaylord
Palms Resort and Convention Centre is a 3000
room hotel where the outdoor areas are not
really outdoors at all A huge glass canopy
stretches right across the entire building,
providing a climate controlled “outdoor” area
for all year round enjoyment I tell you “only in
America!”
Another great American achievement I was
lucky enough to witness whilst in Orlando, was
the launch of the space shuttle Columbia I am
sure most of you have seen a rocket launch on
TV, but to witness one live is quite spectacular I
am told of an Australian connection to this latest
mission of Columbia It carried a couple of
Australian spiders on board to assist in
experiments on how spiders weave webs in zero
gravity Unfortunately we may never find out
whether the experiments were successful or not
with the tragic news we all woke up to on
February 2nd
I am beginning to get a complex about
travelling overseas now I was on holiday in the
UK when Princess Diana was killed, I was
unfortunate enough to be holidaying in the US
on that September 11 and now, after witnessing
the launch of Columbia, it crashes
Anyway enough of that, what was the
conference Like? Pretty good I think It was not
as big as past BiCSi conferences I have attended
in the US It is clear that the struggling US
economy and the threat of conflict in the Middle
East is affecting the global communications
industry
The highlights from this year’s BiCSi
conference were Category 6 developments, 10
Gigabit on copper and fibre optics
The Cat 6 Consortium is an emerging industry
working group whose mission is to create
market and industry awareness for cabling
systems and components based on TIA’s new
category 6 cabling standard Their charter is to
inform the market place of the technical
advantages of Category 6 over Category 5E
(The TIA still differentiates between Category 5
and Category 5E, unlike the ISO standard which
has dispensed with the “old” Category 5 performance standard and renamed the Category 5E performance standard Category 5 -Make sense?)
There is a group of hardware manufacturers that have been lobbying the IEEE to conduct a technical feasibility study to address 10 Gigabit over copper unshielded twisted pair cabling
10Gb Base T will be the standard to specify how 10Gb on copper will work The IEEE has commenced this study and has advised ISO/IEC
of the work It will be the role of ISO/IEC to work with IEEE to determine the structured cabling performance standard required
It is the hope of some hardware manufacturers that the technology will be supported on a Category 5 structured cabling platform Other manufacturers feel that this is an unrealistic task and that the physical layer will need to have the characteristics defined out to 500MHz
There has been increased discussion surrounding the application of different levels of fibre optic cable The trend is to move from the traditional 62.5/125 and and 9/125 to 50/125,
as this gives improved performance for migration of 1Gb and 10Gb Ethernet
KRONE will continue to update you all on these developments throughout the year
Recent announcements of the pending closures of other highlight the tough telecommunications market conditions globally
Despite this uncertainty, KRONE Australia continues to design and manufacture innovative new connectivity and cabling solutions for the global market November 2002 saw the opening
of a state-of-the-art manufacturing line for fibre optic cable at our Berkeley Vale facility, testament to our ongoing commitment to the Australian communications market
NEW TECHNOLOGY
DEVELOPMENTS
Category 6, 10 Gigabit on Copper and Fibre Optics were highlights at
the 2003 BiCSi Winter Conference
by Peter Davis, Sales
& Marketing Manager, KRONE Australia
Despite this uncertainty KRONE Australia continues to design and manufacture innovative new connectivity and cabling solutions for the global market.
Trang 4Fluke release revised Personality Module for the testing and verification of Category 6 Permanent Links
The Master Installer course combines the previous KRONE Category 5e Structured Cabling Course and the KRONE Category 6 Master Cabler course into a single 3-day course
Completion of this course is mandatory for employees of companies wishing to maintain their status as a KRONE Endorsed Installer company, capable of issuing a KRONE Warranty
The Master Installer qualification has a 3-year validity Of course, the previous Structured Cabling and Master Cabler competencies will continue to be recognised until their 3-year validity expires
Topics covered in the KRONE Master Installer course:
Cat 5e is now called Cat 5 under AS/NZS 3080:2002
Class D, E & F Permanent Link and Channel applications as per the new standard
Application of Category 5 and Category 6 components to these Classes of performance
Installation requirements for Class D and E performance
Compliance testing to Class D and E using
a level 3 hand held tester
Maximum cabling lengths, taking into account work area and FD/BD inter-connect and cross-inter-connect leads
Temperature length de-rating for given Classes of performance
Limitations on connecting lead (patch cord) length and type for the class of performance and cabling model (CP or MUTO)
Administration (labelling/records) for Class
D and E installations
KRONE voice and data products – features and optimum selection
Correct choice of product for KRONE Global Leader Cat 6 TrueNet™ solutions and Enterprise Cat 5 solutions
Cable pair transmission and data transmission theory and practice associated with Gigabit Ethernet data transmission; Insertion Loss, PSNEXT, reflections and Return Loss, PSELFEXT, characteristic impedance variations and longitudinal impedance regularity, zero-bit error rate techniques
Associated standards: Pathways & Spaces AS/NZS 3084, Field Testing AS/NZS 3087
The KRONE Master Installer training course for copper-based installations has been reduced from 4 days to 3 days in the classroom.
KRONE MASTER INSTALLER
COURSE RETURNS
by Peter Meijer, JP BE
MSc, RCDD, Technical
Training Manager
and Industry Liaison,
KRONE Australia
The new Personality Module 25 (PM25) is a revision of the existing PM01 Personality Module
Alignment of the PM25 Performance curve ensures inter-operability
Fluke inform us that the realignment of the Performance curve is an ongoing technical challenge It is expected that a more accurate Personality Module (PM06)
will supersede the PM25, and should be available second Quarter 2003
The KRONE Category 6 portfolio is compatible with the existing PM01, the emerging PM25 and will also be compatible with the PM06, when it
is released This information applies equally to the Omni Scanner 1 and 2 Testers
The situation with the Wire Scope 350 has not changed, with the Testers fully compatible with the KRONE KM8 modular outlets
REVISED PM25 RELEASED
Trang 5Further information on the Wire Scope 350
and the Omni Scanner 1 and 2 Testers is on the
KRONE Web page The Fluke information will
be updated to reflect the above changes in due
course
Please refer http://www.krone.com.au/tech
White Papers/ Performance Testing of
Permanent Links and Channels
The course is a deliberate blend of self study,
classroom lectures, practical installations and
testing using Category 6 cable and termination
components and their testing to Class E for
both Permanent Link and Channel Progress
assessment is by open book knowledge
exercises with classroom discussion of answers
The final assessment for full KRONE Master
Installer competency is based on 100%
attendance and classroom participation,
successful completion of practical exercises and
a closed book written exam
Pre-requisite: Current ACA Open
Registration or Base Cabling Licence
Outcomes: National Competency Standard
ICTTC 009B – and KRONE Master Installer
Competency Certificate
For course dates for 2003 visit krone.com.au
and follow the Training links
For more Information and to register contact
JB Hunter Technology on 1800 672 933 or visit
their website www.jbhunter.com.au
Following on from a very strong 2002, where all budget expectations were exceeded, 2003 already sees KRONE positioned as the market leader in the Premises Market
To further service our customers, we have appointed Mike Hubbard as Sales Executive for Far North Queensland Mike brings to the PremisNET team more than 35 years experience
in the communications industry Mike was a Senior Technical Officer employed with Telstra in the Business & Government business unit Prior
to that he was employed in Data and Communications distribution Jeremy Barnes joins our NSW PremisNET team as a Sales Executive Jeremy has more than 9 years experience in the industry and has spent the last
2 years working closely with Installers, Consultants and End-Users
Like the PremisNET team, our product portfolio continues to expand The HIGHBAND®25 range, released in October 2002, has been specified in some very high profile sites (see June issue for details) Our recently released enhanced fibre optic cable, developed and manufactured in Australia, has set new standards for performance and reliability and was recently chosen by the Department of Defence
Our PremisNET Team is looking forward to assisting you with all your network needs in
2003 and beyond
PREMIS NET ®
UPDATE
PremisNET goes from strength
to strength
Mike Hubbard Sales Excecutive Far North Queensland
Jeremy Barnes Sales Excecutive NSW
by Trevor Kleinert, RCDD, National Sales Manager, PremisNET, KRONE Australia.
Trang 6Late in 2002, Foodland Associated Limited (FAL) acquired 40 Franklins’ supermarkets in Queensland and northern New South Wales for its Action Supermarkets division Franklins’
Richlands grocery warehouse and support office complex and the Rocklea produce facility were also part of the deal
FAL’s Action Supermarket chain now trades through 31 stores in Western Australia as well as the new 40-store, 71,000 square metres of trading area for the east coast, plus two additional stores opened in Parkinson (Brisbane) and Raintrees (Cairns) in December 2002
The FAL Group’s 2002 Annual Report promised that the innovations that have driven growth in sales and profitability for the Action chain, including store design and layout, were to underpin the profitability of the new store network
Gavin Royes was part of the team who oversaw the implementation of the new retail computer network Gavin Royes is the IT Support Manager for Action Supermarkets, Queensland, reporting to Paul Trent, General Manager, Information Technology, at FAL’s head office at Canning Vale, WA
“The former Franklins’ stores were running proprietary software and freestanding older-style
registers which were showing their age and beginning to break down,” said Mr Royes “A Cat 5 starpoint network within the store environment relayed point of sale information via the wide area network (WAN) to head office before it was transmitted back to the store, inevitably slowing down the delivery of data and reporting systems
“We wanted to start 2003 with all our new stores on line so the timing and delivery of the network was critical,” said Mr Royes “We had just 10 weeks to complete the project.”
New state-of-the art HP and NCR front end Point of Sale registers were installed at each store, connecting to a Back Office server and two clients running the Surefire retail software system The stores then utilise the existing WAN
to communicate to both the State Office (Qld) and Head Office (WA) for e-mail and other IT services
“I was familiar with KRONE equipment, which was already installed at the Richlands facility, now our State headquarters,” said Mr Royes
“We called for tenders from KRONE endorsed supplier, Whiteford Electrical and one other communication consultant/vendor partnership
Besides having expert knowledge of the KRONE product, Whiteford’s had the advantage of operating throughout northern new South Wales and up to Cairns in Queensland They gave us a design, which provided a cost-effective, reliable, enhanced Cat 5 solution that would efficiently interface with our FAL/Action IT network and new hardware
“The biggest hurdle we faced was the implementation – actually doing it within the time frame,” said Mr Royes “I’m pleased to say that all product was delivered on time and we
Action Supermarkets is reaping the business benefits from the installation of a KRONE ENTERPRISE solution.
ACTION SUPERMARKETS CHECK OUT
by Scott Whiston,
Queensland Sales
Executive,
KRONE Australia.
“I’m pleased to say that all product was
delivered on time and we were able to have all
stores online for the new year”…“I would add
that Action Supermarkets is already reaping the
business benefits that result from the
efficiencies of the new store environment.”
KRONE’s solution for Action Supermarkets comprises:
HIGHWAY CAT5E 24-Port PMK style Patch Panels
HIGHWAY CAT5E FMK RJ45 Flush Mount Outlets
TRUEPATCH Patch Cords,
PremisNET Bronze Cat 5e UTP
4-Pair Copper Cable
Trang 7were able to have all stores online for the new year
“I would add that Action Supermarkets is already reaping the business benefits that result from the efficiencies of the new store environment.”
ABOUT FAL AND ACTION
Foodland Associated Limited is one
of Australia’s largest public companies and conducts operations
in Western Australia, Queensland, northern New South Wales and the North and South islands of New Zealand
The Group’s core businesses are grocery and general merchandising retailing and wholesaling in Australia and New Zealand FAL also has a department store and consumer finance business in New Zealand FAL is comprised of five operating divisions with combined annual sales exceeding $6 billion, providing employment to over 31,100 staff throughout Australia and New Zealand
FAL’s Action supermarket chain trades through 42 stores in Queensland and northern New South Wales and 31 stores in Western Australia
ABOUT WHITEFORD ELECTRICAL
Whiteford Electrical has been operating for over 30 years, specialising in electrical installation servicing for commercial clients of all sizes Types of installations include banks, offices, supermarkets, shopping centres and warehouse facilities
The company is a KRONE endorsed installer for data cabling and operates throughout Queensland and in northern New South Wales
Gavin Royes, IT Support Manager, Action Supermarkets Queensland and KRONE Endorsed Installer, John Whiteford, Whiteford Electrical.
KRONE’S ENTERPRISE SOLUTION
Trang 8India has had a continuous civilization since 2500BC The inhabitants of the Indus River valley developed an urban culture based on commerce and sustained by agricultural trade
Successive invasions from peoples arriving from the Northwest, and the adaptation of their culture and traditions has marked Indian history throughout The first British outposts were founded in the 17th century and by the 1850’s the British controlled most of present day India, Pakistan and Bangladesh In 1920, Indian leader Mohandas K Gandhi transformed the Indian National Congress political party into a mass movement to campaign against British colonial rule Non-violent resistance to British colonialism led to independence on August 15 1947 Violent riots between the Muslim minority and the Hindu majority, resulted in the sub continent being divided into the secular state of India and the smaller Muslim state of Pakistan
India covers approximately 3,000,000 sq kms, compared to Australia’s 7,600,000 sq kms
According to estimations published in 2001, India is the second largest country in the world
in terms of population, with approximately 1 billion inhabitants and a growth rate of 1.58%
India is forecast to overtake China’s population
in the next few decades
The Indian Department of Communications (DoC) is in the process of privatising in order to generate revenue In 1994 a national telecommunications policy was announced allowing for private participation in the provision for cellular as well as basic and value added telephone services
Reliance Infocomm is one of the companies taking advantage of this privatisation push The Reliancev Infocomm network will have a central network operating centre (NOC) in Vashi, near Mumbai All the switching functions for the full network will be done from this NOC The switching equipment contract for this NOC, which officials claim is the biggest in the world,
is said to have gone to Ericsson Reliance Infocomm is the first company in the world to roll out such a large geographical network using one NOC The significance of a single NOC is that all services including billing, databases and customer relations can be managed centrally – Reducing the cost of network management substantially
Reliance Infocomm is building infrastructures that will enable them to provide Broadband services irrespective of the technology it uses
KRONE’s Broadband 8 pair modules are being used for the outside plant applications, within
India: A country of extraordinary diversity Ethnicity, language, religion, cultural traditions, social organisation, geography and climate all contribute to the diversity of this country.
INDIA CHOOSES AUSTRALIAN MADE
FOR ITS BROADBAND
by Shane McIntosh,
Export Manager KRONE
Australia
Trang 9buildings for Broadband access connectivity and
within 50/100 pr MDF boxes for rural telephony
Broadband is becoming a very common term
within our industry It has presented challenges
to Telcos in the modern world where existing
communications infrastructures have been in
place for many years Reliance chose to use
KRONE over manufacturers in line with their
commitment and requirement to offer a future
proofed network (DoC requirement for new
telcos) expertise and high quality, high
performance products
WHAT IS BROADBAND
‘Broadband’ is the common term for a high
bandwidth Internet connection A Broadband
service can be capable of transmitting data at up
to 40 times the speed of a standard modem
Equally importantly, it is always ‘on’ - you don’t
need to dial up every time you want to ‘log on’
Just sit down at your computer and the Internet
is there - like electricity or tap water!
In the home a Broadband connection can
open up a wealth of entertainment and
information resources, including video and music
on demand, online game playing and the fast
exchange of files with friends and family At
work it can vastly improve marketing and
internal processes by allowing real-time
interaction with customers and colleagues,
permanent connection to online services and
continuous access to your email account
Reliance is taking no chances and is
determined to provide as good as possible
service to their customers There are three basic
service types, or classifications, that most
communications can be categorised by: voice,
data and video Today we see most service
providers, both telcos and cable companies,
delivering only one or two out of the three The
telcos that will survive the new communications
environment, and especially those that will
dominate, will be the ones that learn how to
deliver all three services over a single unified
network The basic architecture of this full
service network, that will deliver both
narrowband and broadband services, is a fibre
backbone coupled with the existing copper plant
for the last mile This architecture has been specified and is currently being built by the world’s top twenty-one telcos The FSAN consortium is actively pursuing the standardisation and deployment of this narrowband and broadband full service access network
Broadband networks enable new applications such as video and audio streaming, which will place extra requirements on infrastructure
Networks have to become more intelligent and optimized to hold content near to users and reduce the congestion and delay in retrieving remote content
Reliance’s wireline roll-out is well under way and is expected to have provision for 3 million customers by 2005 Network architecture is a combination of fixed line, wireless and limited mobility It is estimated that A$10 million will be spent in 2003 on copper connectivity alone
KRONE India are working closely with Reliance to realise new products that will be developed and allow for further expansion of Reliances capabilities Enclosures for both Fibre and Copper, as well as a specific application enclosure for fibre to the home
India is rapidly becoming a force in the ICT world Software development in India is proving
to be one of their major exportable commodities India’s acceptance and take up of technology is a key contributor to their expansion into the world market This increasing interest in technology is reaching the 150-200 million people with the disposable income that will be looking for BROADBAND in their homes and business’s
Reliance chose KRONE over manufacturers
in line with their commitment and requirement to offer a future proofed network.
AND DESIGNED HIGHBAND
APPLICATIONS
Trang 10As one of Australia’s largest providers of professional education, training and employee development services, DeakinPrime specialises in web based learning and training and provides corporations, industry, government, unions and professional associations with accessible and effective modes
of training for their workplaces
“As a world leader in flexible course delivery and a pioneer in online learning it is paramount that we provide the best technology assets for our staff and clients”, said Paul Gottliebsen, IT Manager, DeakinPrime
As part of a $3 million upgrade to the Deakin University communications infrastructure, DeakinPrime has installed a KRONE GLOBAL LEADER solution at its new state-of-the-art Head Office located at 601 Bourke Street, Melbourne
The network was designed using Ultim8 modules in a Patch-By-Exception (PBE) solution servicing 250 KM8 outlets System tails were used to connect active equipment to the Ultim8 modules and then off-cuts of the horizontal cabling were used to cross-connect to the workstation fields
DeakinPrime installed a Cisco IP Telephony solution, which uses Voice over IP (VoIP) technology The Cisco 3524 switches provide power to the telephones over the Category 6 cabling
A PBE solution was selected over traditional Patch Panels as it results in a reduction in Patch Cords and a reduced amount of the cable spaghetti that can occur when making frequent
DEAKINPRIME SELECTS KRONE’S
by Murray Dickson,
Sales Engineer, Victoria
DeakinPrime has selected a KRONE GLOBAL LEADER solution, using HIGHBAND® Ultim8®, to provide it’s staff and clients with unparalleled access to it’s web based training and education resources.
“KRONE has become the cabling standard at
Deakin University and was the obvious choice
for DeakinPrime when it came time to upgrade
the cabling infrastructure…