Verizon’s loyalty to the use of KRONE products stems back to 1992 when KRONE products survived major storm flooding in Wall Street, resulting in the telecomunications giant standardising
Trang 1NETWORK February/M arch 2002 new s
Vol 9 No1
DEAKIN UNIVERSITY AND KRONE
AHEAD OF THE REST
Trang 2Nowhere is that reflected more than
in Fran Towey’s personal account
on page 4 of how the team at KRONE Americas pitched in to help their customer, Verizon Commun-ications, after the September 11 tragedy in New York city
Verizon’s loyalty to the use of KRONE products stems back to 1992 when KRONE products survived major storm flooding in Wall Street, resulting in the telecomunications giant standardising
on our product Again, we came to the rescue with support and service after the 1993 World Trade Centre bombing left Verizon with more outages
KRONE Australia has often been asked to help out our customers in emergencies - whether they are fire, flood, network failures or other incidents One of the most dramatic examples was in January, 1995, when our subsidiary office
in Tokyo was called on to help Japan’s telco, NTT, after the traumatic Great Hanshin earthquake devastated the people and environment of Kobe In the midst of destruction, the KRONE LSA-PLUS products installed in Kobe withstood the violent shaking of the earthquake With these network foundations still in place, KRONE was able to work with authorities to help corporations re-establish their communications with a minimum of fuss
We continue to use the same LSA-PLUS core technology today - the difference being that our
products are constantly evolving to meet the increases in bandwidth demanded by our customers
Club KRONE was established in 1998 to add value to the products and solutions we provide to our installer customers and Peter Davis tells how
we have enhanced the Club’s offerings in 2002 See how our end-user customers, Deakin University and Westinghouse Signals, have benefited from the solutions we have developed for their particular needs
We make it our business to keep our customers informed by issuing regular updates
on industry regulations and standards via Network News, Club KRONE or our website KRONE’s training courses offer certification in structured cabling and optical fibre as well as more advanced programs for Master Cabler and Master Designer qualifications
To enhance our productivity so we can provide better service for our customers we have made a significant investment in a new Cisco IP telephony system It will be business as usual during the changeover in February - see Rob Milne’s article on page 15 for more details
If you have problem and need a solution, call
us It’s all part of the service
Sincerely
Craig Jones CEO
2 NETWORKnews
Our cust omers are our business and w e are commit t ed t o going t hat ext ra lengt h t o provide service and support
Front cover image by Simon Peter Fox, Senior photographer Deakin University
M ORE THAN A M ANUFACTURER
ALWAYS COM M ITTED TO HELPING OUR CUSTOM ERS
Business Articles
10 Is Fibre to the Desk Becoming
a Reality?
Customer Stories
3 Redcliffe Goes Platinum
8 Deakin University Stays Ahead of
the Rest with TrueNet
12 Getting the Signals Right for
NSW RIC
KRONE New s
4 Pitching in to Help US telco, Verizon
5 Club KRONE: Partnering For Best Results
6 A Pictorial Tour of our Berkeley Vale Plant
15 IP Telephony system Enables Future Technology
Product Watch
11 Carriers or Commercial, KRONE Cables Suit all Needs
Standards and Industry New s
14 New Backbone Cabling Rules Mean Design is Crucial Website: www.krone.com.au Email: kronehlp@krone.com.au
Copyright © 2001 KRONE Australia Holdings Pty Limited
Trang 3We are committed to providing incentives
and information that will enable our
KRONE installers to build their businesses and
better service their customers
Right from the start, the programme was
unique to the industry in that it is not a lottery:
the day members start spending is the day they
start to benefit
Installers simply purchase KRONE voice and
data products from any of KRONE’s authorised
distribution outlets around Australia to begin to
acquire Club KRONE points
The products or bonuses given on redemption
of points are relevant to our customer’s business,
not token gestures to store on the mantelpiece
Past promotions offered bonus KRONE product
and points also could be redeemed against
KRONE training sessions
Distributors have also benefited substantially
from the scheme, enjoying new business
opportunities as more installers have become
involved
Last year we launched the Club KRONE
website and, in a recent survey, all members
were aware of the website with the majority
visiting the site regularly
More and more, we are seeing members use
the website to redeem points “ It makes life so
much easier,” says Pat Dillon of Bendigo Voice
and Data “ I don’t have to calculate how many
points I have left The system simply recalculates
as I mark off the selected items.”
One of the most significant benefits for
KRONE is that the Club enhances our
relationship with members enabling us to gain
valuable feedback, which we apply when
developing new products or reviewing our Club
KRONE offerings
We have applied this information to redesigning the Club KRONE website The new format for 2002 makes it easier to use and incorporates a host of additional benefits such as the Frequently Asked Questions section, or the Cablers’ Forum which enables you to post or reply to questions about KRONE products and any other communications-related topics (see more features on page 16)
Let us know what you think and, if you’re not
a member - or your membership is inactive, now
is the time to move
COM E AND VISIT OUR
M ANUFACTURING FACILITY
One of the unique benefits of purchasing KRONE product is the surety of supply, product functionality and quality, R&D, logistics and environmental factors For 20 years we have been the only telecommunications connectivity manufacturer located in Australia
Some of you have already visited our plant at Berkeley Vale on the NSW Central Coast It’s impressive and we’re proud of it and the industry awards we have won For those who haven’t been our guests for a factory tour because of time and work constraints, we thought we’d take you on a virtual tour starting on page 6
NETWORKnews 3
by Peter Davis Sales and M arketing
M anager KRONE Australia
PARTNERING
FOR THE BEST RESULTS
It ’s f our years since w e int roduced Club KRONE and it has proved a
boon f or our act ive members We st art ed w it h a handf ul of act ive
members in 1998 and it ’s grat if ying t o see t hat f igure has grow n w ell
beyond our expect at ions.
Dist ribut ors have also benef it ed
subst ant ially f rom t he scheme,
enjoying new business
opport unit ies as more inst allers
have become involved.
Trang 44 NETWORKnews
Design of backbone cabling is often in the shadow of horizontal cable design, but the need for reliable high speed data transmission will bring backbone design to the fore Changes to cabling standard AS/NZS 3080 later this year will show a structured approach to backbone lengths
The physical topology of the backbone cabling will remain as the current Star topology, but the backbone channel lengths and the class of application to be supported will determine the selection of balanced hardware components
The backbone channel, either building or campus, is deemed to contain a cross-connect at each end and, so, represents the maximum four-connector configuration for class D, E, or F as a backbone (as opposed to a horizontal channel)
The backbone channel includes additional cords comprising patch cord/jumpers and equipment cords The assumptions are that:
1 the flexible cable within these cords may have
a higher insertion loss than that for solid cable used in the backbone; and
2 all the cords in the channel have a common insertion loss specification
In order to accommodate the higher insertion loss
of the patch cords/ jumpers, and equipment cords;
the length of backbone links must be reduced according to the class of backbone link and the category of components used to make up the link
Additionally, two general restrictions apply:
1 the physical length shall not exceed 100 metres
for Class D, E, and F backbone channels; and
2 when four connections are used in the channel, the minimum backbone link should be
15 metres
The maximum length of backbone channels will depend on the total length of cord to be supported within the channel The maximum lengths of cord shall be set during the design phase and a management system is required to ensure that these lengths are not exceeded during the subsequent operation of the cabling system after initial installation
However, where channels contain more or less than four connectors, the backbone length must
be reduced (where more connectors exist) or may be increased (where less connectors exist)
by two metres per connector for category 5E components and one metre per connector for category 6 and 7 components Also, for operating temperatures above 20°C, backbone link lengths should be reduced by 0.4% per °C for UTP cables
The way to achieve maximum length and maximum performance out of your backbone design is to reduce insertion loss by (a) the use of HIGHBAND modules at each end and (b) by the use of KRONE Patch By Exception (PBE) methodology The table of backbone link lengths (see below), shows that the length must be reduced by a factor of x, dependant on the combined lengths of patch/jumper and equipment cords, and the use of stranded cordage Using KRONE’s PBE and factory-tested LAN leads for equipment cords mean that X=0 and no de-rating of length is necessary
Take the opportunity to update your skills and knowledge, by undertaking a KRONE Training Course For details, visit our website
at www.krone.com.au and look under the Training section
Changes t o Backbone Cabling st andards necessit at e accurat e design
w ork w ell bef ore get t ing on sit e.
NEW BACKBONE CABLING RULES
M EAN DESIGN IS CRUCIAL
Class Component
Category
FD or BD BD or CD
EQP c c c
Equipment
cord
Patch cord/
Jumper cable
EQP
c c c
Equipment cord Patch cord/
Jumper cable
Backbone Channel
Backbone Cable
BD or CD
FD or BD
Patchcord/
Jumper cable Equipment Cord Equipment
Cord Jumper cable Patchcord/
Backbone Link Lengths (m)
By Peter M eijer
JP BE M Sc
Technical Training
M anager and
Industry Liaison, KRONE
Australia
Backbone cabling model
Trang 5NETWORKnews 5
Generally, in today’s installations copper is
used for horizontal distribution and fibre
connects the closets to the main equipment
room Clearly, this makes sense given the high
bandwidth available in fibre and its smaller size
(which enables easy routing between closets)
Because backbone capacity should be greater
than desktop capacity, and since desktops have
only recently been making the wholesale switch
to 100BASE-T, the migration to a fibre Gigabit
Ethernet backbone is on the horizon As 1000
BASE-T to the desktop becomes widespread, the
next natural progression will be to a 10Gbps
fibre backbone In fact, at this stage, fibre is the
only cabling medium recognised in the draft
standard for 10Gbps Ethernet
‘FIBRE TO THE ZONE’ AND BEYOND
The growth in demand for more bandwidth will
see fibre deployed out to particular zones (or
departments) within the building with copper
running from the zone to the desktop A key
factor in this scenario is the capability to
remotely manage switched hubs (switches); no
longer will IT personnel need to physically check
each port in each closet
The Fibre to the Zone configuration enables
the network manager to place active devices
closer to the users - either to smaller,
intermediate telecom closets or even to small,
lockable enclosures near the workgroup Since
switches are now available with fibre uplinks and
copper ports, it may be that one device will suffice per workgroup
This strategy works especially well for large, open office cubicle groups or for very large work areas that have poorly spaced telecom closets
Fibre to the Zone also is relatively cost-effective since traffic back to the main closet is aggregated over just two fibres In fact, utilising just two fibres from the zone consolidation point would eliminate the need to run an individual copper link from each workstation to the closet
If, in the future, the client decides to implement fibre-to-the-desk (FTTD) there will already be a fibre backbone out to the workstation zone Replacing the short runs to the zone enclosure will be far easier and more
cost effective than replacing entire copper links back to the closet to implement FTTD
We anticipate the deployment of these fibre-extending strategies to be sporadic due to cost factors An all-fibre network (FTTD) is the most expensive alternative because of the higher cost
of fibre network interface cards (NICs) and optical switch ports On the other hand, Fibre to the Zone costs are lower than FTTD because of the utilisation of copper hub ports and NICs
Fibre to the Zone puts companies one step closer to the ultimate upgrade: Fibre to the Desktop Copper, however, is well and truly the preferred medium for horizontal structured cabling installations
Personally, I do not see this changing in the very near future until the cost of fibre cabling and connectivity reduces to the level of a copper solution By then, copper may well be supporting
10 gigabits
IS FIBRE TO THE DESK
BECOM ING A REALITY?
By Trevor Kleinert, National Sales M anager and Business Development M anager -Fibre, KRONE Australia
Fibre to the Zone puts companies one step closer to the ultimate upgrade:
Fibre to the Desktop Copper, however, is well and truly the preferred
medium for horizontal structured cabling installations
Inter-building cabling
Intra-building cabling
Trang 66 NETWORKnews
Tool Room 3 〈〈〈
Assembly 9 〈〈〈
square metre head office
and manufacturing facility is
located at Berkeley Vale on
the NSW Central Coast We
are accredited to ISO9001
(quality management system)
and ISO 14001 (environmental
management system) and in
2000 and 2001 received three
excellence awards from the
Australian Electrical and
Electronic Manufacturers’
Association and two special
commendations
Through our world-class R&D
department and laboratory,
we design and develop more
than 75% of the KRONE
group’s regional product
range and 90% of the
Group’s range for our local
market Our R&D Lab has
received accreditation from all
major local and global
authorities including the
Australian Communications
Authority (ACA), the
International Standards
Org-anisation (ISO), Standards
Australia and the prestigious US
Underwriters Laboratory (UL)
We use three
manu-facturing disciplines: injection
moulding; metal stamping,
high-speed automation and
robotics The plant operates
24 hours a day, six days a
week
Our R&D, manufacturing,
engineering and toolroom
often work on projects
concurrently to minimise
production time
The state of the art and
manufacturing facility at
Berkely Vale is something the
Australian IT community can
certainly be proud of Our
customers can be assured the
highest quality standards are
used and that our Australian
made products are second to
none
Here’s our pictorial tour
1: 3D Computer Aided
Design (CAD) software modelling for product development
2: Stereo lithography for the
production of silicon prototypes of products
3, 4, and 5: The Tool Room
manufactures press tooling, mould tools, jigs, fixtures, machine components and automated machinery Eighty per cent of our automation machinery is built in Australia and a large portion of that
by our in-house engineers
6: Our Mould Shop has state
of the art plastic injection moulding machinery Excess material is granulated and re-used
7 and 8: The Metal Shop has
high speed presses totally soundproofed, capable of running up to 1,200 strokes per minute and CNC Turret punching presses The metal used includes stainless steel, zinc anneal coated steel, copper and mild steel All metal scrap is recycled
9: Our Assembly Area uses
high-speed automation and robotics; it also tests all products during its automated process KRONE has also automated the printing part
of our product identification and packaging processes
10: In the Packaging Area,
the bagging machine line is checked to ensure the presentation of the product adheres to KRONE standards
11: Our Warehouse provides
2,000 square metres of high-rise storage for raw materials and finished goods From here, product is tightly packed for transportation
to customers
A PICTORIAL TOUR OF KRONE
M oulding 6 〈〈〈
By John Harris, M anufacturing M anager and Bryce Nicholls, R&D M anager, KRONE Austr
Trang 7NETWORKnews 7
Design 1 Prototyping 2
Packaging 10 Warehouse 11
〈〈〈
〈〈〈
〈〈〈
〈〈〈
Trang 88 NETWORKnews
Twice voted University of the year for its innovative and imaginative use of technology
in teaching and industry partnerships, Deakin continues to seek ways to maintain and improve its reputation The latest initiative is to upgrade its core communications centres and closets by installing new gigabit capable layer 3 switching and telecommunications cabling infrastructure
to achieve redundancy in the network
“ We will have two routers and two layer 3 switches at the core of each campus network -all continuously active and load sharing,” said Greg Wickham, Network Section Leader, Deakin University “ The core is also configured for full
symmetric redundancy This coupled with redundantly connected closets means that any single instance of equipment failure will not affect more than 50 people Both halves of the core will also be located in distinct buildings so that if we lose networking in a single building, the remainder of the campus will still be active.”
“ We are installing KRONE’s Cat 6 TrueNet Platinum end-to-end cabling solution in the core, standardising on the company’s PBE methodology from the LAN to the core while, at the same time, utilising the TrueNet Cat 5e Silver solution in the communications closets
Deakin University has 60,000 students
Deakin Universit y has select ed KRONE’s TrueNet Cat 6T Plat inum and Cat 5eT Silver solut ions and Pat ch By Except ion (PBE) met hodology f or
t he major upgrade of it s f ive campuses in Vict oria.
By Bob Cox, Victorian
Sales M anager, KRONE
Australia
DEAKIN UNIVERSITY STAYS AHEAD OF
With 40,000 online corporate students
competing for the same bandwidth, it is
imperative their data is delivered as quickly
and efficiently as possible.
Dr Greg Wickham of Deakin University (left) w ith KRONE's M urray Dickson and Bob Cox (right), checking the TrueNet system in the computer room at Waurn Ponds Campus.
Trang 9NETWORKnews 9
enrolled each year at five campuses - two
at Melbourne, two at Geelong and one
in regional Warrnambool Each campus
has a core communications centre with
mail server while Geelong Waterfront has
the main computer room with 20
full-size equipment racks housing multiple
mail and production servers and
connecting to all other campuses
All Deakin students have choices about
the way they study They can attend
lectures on campus and receive
face-to-face teaching or, as thousands of busy
professionals have discovered, they can
access flexible, online course delivery
With 40,000 online corporate students
competing for the same bandwidth, it is
imperative their data is delivered as
quickly and efficiently as possible
KRONE’s TrueNet solutions comprise
cable and connector components that
have been impedance matched to deliver
zero bit error rates Slowtime is
eliminated
“ We selected TrueNet because it has
the advantage of a KRONE guarantee of
zero bit errors and, during installation,
KRONE staff actually conduct on-site
testing with the Vigilant Big Tangerine
tester to ensure the network is working
to its maximum potential,” said Dr
Wickham “ That is part of the KRONE
warranty plus regular testing also gives
us the opportunity to fix things as we
go.”
Broken or inferior cable, poor
connectors or patch cords, mismatched
components, impedance problems,
inadequate standards - all of these are
issues which impact on the effectiveness
and efficiency of cabling infrastructure
and can therefore cause a severe impact
on business
“ We’re using TrueNet Cat6T at the
core where our redundancy and
bandwidth-hungry equipment is
located,” said Dr Wickham “ We’re using
TrueNet Cat5eT for all new horizontal
cabling and in the communications
closets at each campus The PBE solutions will run from the communications closets out to the workstations.”
KRONE first installed our PBE methodology at Deakin’s Warrnambool campus in 1998 and it proved to be so successful that they have now standardised on the solution It was that success, fuelled by their attendance at our HighTIME conference earlier this year where we conducted demonstrations of TrueNet, that convinced the network team that it was the technology
to ensure the University’s tele-communications future
Why was PBE so successful? In 1998, Lee Hayhoe, Deakin’s data and voice network engineer at the Warrnambool campus explained: “ If we had a problem with a workstation or a piece of equipment, it was always a nightmare trying to locate the fault, and then when
it was located, we were quite often led
to other problems in the network It was
a constant headache
“ People would call me to say they’re moving offices or need a new telephone connected, and I had to set aside a substantial period of time to facilitate these changes I have saved considerable man hours per month, since PBE was installed at our campus,” said Mr Hayhoe
All five Deakin University campuses will progressively be upgraded and work already has commenced at Waurn Ponds and Waterfront at Geelong
ABOUT DEAKIN UNIVERSITY Deakin University is a global leader in flexible course delivery and a pioneer in online learning The University has 60,000 students enrolled each year and specialises in student-centred education and lifelong learning
Located in Victoria, Deakin has five campuses across the State Its tw o M elbourne campuses are at M elbourne and Toorak; in Geelong there are the Waterfront and Waurn Ponds campuses; and Warrnambool campus is located on the south coast
on the banks of the Hopkins River.
Deakin has five faculties -Arts, Business and Law , Education, Health and Behavioural Sciences, and Science and Technology.
In 1995, Deakin w as named
‘Australian University of the Year’ for its innovative use
of information technology in teaching It w on the
prestigious aw ard again in 1999-2000 for its progressive partnerships
THE REST WITH KRONE’S TRUENET
Trang 10Immediately, KRONE pledged its support to its telephony solutions partner, Verizon Communications, to aid in the recovery of the network, which included two major central office exchanges
The largest telecommunications company in the United States, Verizon is the primary supplier
of telecoms services to the New York district
KRONE provided round-the-clock support
Two senior KRONE engineers, Phil McKeon and Michael Kennelly, spearheaded the KRONE team effort at the Verizon Command Centre Before joining KRONE, both Phil and Michael had worked for Verizon and could apply their knowledge of the network infrastructure to the task at hand In particular, Phil had been Verizon’s Area Operations Engineering Manager for the WTC
They assisted in locating cable pairs, designing new systems and coordinating equipment requirements with the KRONE facilities in Marlton, New Jersey and El Paso, Texas
The KRONE team assisted the construction and engineering forces by developing a materials list for immediate delivery that consisted of 50-Pair Disconnect Blocks, 200-50-Pair Series 2 Disconnect Assemblies and associated mounting hardware and accessories
They delivered cots, blankets and pillows to the on-site engineering office so those Verizon employees working three shifts had a place to rest
They also aided in engineering the routing and placing of emergency cables, looped and located failed sections of underground cables, designed terminals for Litespan installations and supervised Verizon field crews not familiar with the WTC area
Mike specifically worked with the Director of Technology Selection and his assigned recovery team on the long-term rehabilitation plan for downtown Manhattan The rebuilding of the network, Mike was able to report, would be designed using KRONE products
A typical day during the immediate crisis period saw our on-site Sales Support Engineers lay out a job, check with Customer Service and Materials Management on the current inventory and redesign the job to use products that were in stock Hand-drawn designs were then faxed to our Technical Support Manager who would render an ACAD drawing and Bill of Material and forward it to the Command Centre within the hour A copy was also sent to KRONE’s Materials Management where they would start staging the equipment production and delivery, in most cases turning the order around on the same day It was an impressive team effort
We are continuing to support the WTC Recovery Project Verizon’s plan is to install and upgrade facilities with Litespan Pair Gain Electronics and associated KRONE terminal products in buildings that were affected by the terrorist attack The project is expected to take 12-18 months Immediate focus, however, is on re-routing cables that were damaged so service can be supplied to buildings that are, at present, unoccupied
Many of Verizon’s customers moved into temporary facilities in Midtown Manhattan, New Jersey, Connecticut and Long Island KRONE is also assisting Verizon’s engineers in designing services and placing product in these areas Verizon’s loyalty to the use of KRONE products stems back to 1992 when KRONE products survived major storm flooding in Wall Street, resulting in the telecoms giant standardising on our product Again, we came to the rescue with support and service after the 1993 WTC bombing left Verizon with more outages
10 NETWORKnews
The t errible event s of Sept ember 11, 2001, dest royed most of t he
t elecommunicat ions inf rast ruct ure in low er M anhat t an around t he World Trade Cent re (WTC), a densely populat ed area crit ical t o t he
f inancial w orld.
KRONE PITCHES IN
TO HELP VERIZON
By Fran Tow ey, Director,
AccessNET Group,
KRONE Americas and
General M anager,
Latin America
Verizon installers rebuild
the netw ork