Summary of doctorial thesis in business administration human resources training in manuafacturing at south korea’s enterprises in vietnam

The research “Human Resources Training in Manuafacturing at South Korea’s enterprises in Vietnam" is an in-depth and practical research, in order to support new South Korea’s enterprises

VIETNAM ACADEMY OF SOCIAL SCIENCES

GRADUATE ACADEMY OF SOCIAL SCIENCES

NGUYEN THI OANH

HUMAN RESOURCES TRAINING IN

The thesis was completes at Graduate Academy of Social Sciences

Academic Supervisor: 1 Prof Dr Ngo Xuan Binh

2 Dr Bui Ton Hien

Reviewer 1: Assoc Prof Dr Nguyen Ngoc Son

Reviewer 2: Assoc Prof Dr Ngo Quang Minh

Reviewer 3: Assoc Prof Dr Tran Huu Cuong

The thesis is defended against Academy-level Examination Board at Graduate Academy of Social Sciences

Time: ………… date………month……….year 2020

The thesis can be found at: National Library of Vietnam and Library of Graduate Academy of Social Sciences

LIST OF AUTHOR'S SCIENCE WORKS

1 Demand for high quality human resources of Korean enterprises investing in Vietnam, Review Finance, Month 10/2017, ISSN: 005-56,

Tr.54-56

2 High quality human resource training solutions for Korean enterpries investing in Vietnam, Viet Nam Trade and Industry Review, Month

11/2017, ISSN: 0866-7756, Tr.153-157

3 Factors affecting training production workers at enterprises in Vietnam,

The international journal of business and management, Vol 7, IS 11 ISSN:

2321-8916

PREFACE

1 Necessity of the thesis

forces", playing a critical role in the socio-economic development Today, with the science and technology development, the world has experienced the Industry 3.0 and Industry 4.0, the role of human resources is undeniable With high-quality skills, human resources plays a key role in the industrialization and modernization of the country The workforce has faced with a substantial and comprehensive transition in production activities, from manual labor to trained labor and equipped with advanced and modern technologies, devices and methods to create high labor productivity and

Industry 4.0 with technological advancements, requiring new qualitative changes in term of human resources, which was seen as unskilled human resources, not require high technology However, the current technological developments have forced them to change to go with requirements of modern production lines

With a young human resources and stability, Vietnam has become an attractive and safe destination for foreign investors According to the General Statistics Office of the 125 countries and territories with new direct investment projects licensed in Vietnam in 2019, South Korea is the leader with a total investment of USD 7.92 billion, accounting for 20.8% of total investment in Vietnam The development of South Korea’s enterprises ' factories in Vietnam requiring a large amount of skilled workforce, which is

a great opportunity for unskilled labor in Vietnam

1 hoa-va-yeu-cau-doi-voi-giao-duc-dai-hoc-hien-nay.html

https://www.nhandan.com.vn/giaoduc/item/27199202-cong-nghiep-hoa-hien-dai-However, in fact, the preparation of the above said human resources

to receive employment opportunities in Vietnam is very low The physical health condition of Vietnamese workers is weak at average level, both in height, weight as well as strength and flexibility, not meet the working conditions and the requirements for operation of machineries and equipment following international standards The labor disciplines of Vietnamese people in general has not met the requirements in the industrial production process It is therefore, most big enterprises have to train employees in both knowledges, skills, and attitudes, etc before start of work Today, training courses at enterprise is the main solution which are the foreign enterprises normally conducted to assist workers adapt quickly

to industrial production activities as well as improving labor productivity This training process consumes a lot of time and costs of the enterprises, but there still remains many outstandings in all activities from the organizing to content of the training such as qualifications and attitudes of those who come from low educational backgrounds or low socio-economic background; small enterprises do not have a long-term training plans and trainners do not have high knowledges, most of the trainnings are often mentorship

The research “Human Resources Training in Manuafacturing at South Korea’s enterprises in Vietnam" is an in-depth and practical research,

in order to support new South Korea’s enterprises entering the Vietnamese market and local companies to overview the current status of human resouces training in manuafacturing From lessons learnt, each enterprise will develop their own training plans and roadmaps for their employees to access quickly to the enterprise’s requirements to improve productivity in their business

Training procedures at South Korea’s enterprises in Vietnam have been analyzed, typically for foreign enterprises in general, will assist Vietnamese laborers and education system to approach the basic requirements of the international enterprises for earlier and more updated preparations for the Vietnamese workforce in the integration process For that reason, the graduate students select topic "Human resources training in manuafacturing at South Korea’s enterprises in Vietnam" as the thesis for Doctor of Business Administration

2 Purposes and task of research

The thesis comprises the followings:

- Practical research:

- Study on the status of human resources training in manuafacturing

at South Korea’s enterprises in Vietnam

- Study internal the factors affecting human resources training activities in South Korea’s enterprises in Vietnam (human resources for input production, training programs, learning culture in enterprises, learning capacity of employees, remuneration policy, etc.)

- Determine the level of impacts internal of factors on activities of human resources training in manuafacturing at South Korea’s enterprises in Vietnam

- Propose solutions and recommendations to enhance the human resources training in manuafacturing at South Korea’s enterprises in Vietnam and some lessons learnt for Vietnamese enterprises

To achieve the purposes of research, the objectives of the thesis are

in manuafacturing at South Korea’s enterprises in Vietnam

3 Objectives and scope of research

- The thesis of Human resource training in manuafacturing in enterprises, ie studying the training of human resources to meet the production needs of enterprises The process of training in enterprises includes skills training, vocational training, rules, etc to match with the job and the physical conditions of the enterprises

- Scope of research: The thesis focuses on researching the human resources training at South Korea’s enterprises with 100% investment capital in Vietnam today particularly, the enterprises: Samsung in Thai Nguyen; LG Vietnam in Hai Phong; TE VINA Company Limited in Viet

Tri - Phu Tho; VINA KOOKJE in Hanoi, Thanh Hoa; HAESUNG VINA Company in Vinh Phuc province

- Scope of research: The thesis focuses on research and practical survey on human resources training in manuafacturing at 5 South Korea’s enterprises in Vietnam from 2014 to 2018 At the same time, the thesis chooses research time research and directions, targets and solutions to develop training of human resources up to 2030

4 Methodologies and study of thesis

4.1 Methodologies

To achieve objectives of the research, the thesis aims to respond the following questions:

Question 1: What are factors affecting the human resources training in

manuafacturing at South Korea’s enterprises in Vietnam?

Question 2: How South Korea’s enterprises in Vietnam conduct human

resources training in manuafacturing? What are the advantages, disadvantages and reason?

Question 3: What solutions to develop human resources training in in

manuafacturing at South Korea’s enterprises in Vietnam?

Question 4: What are the lessons learnt about the human resources training

in manuafacturing at Vietnamese enterprises?

With scope of the thesis, the author uses the micro-level approach South Korea’s enterprises in Vietnam and uses qualitative and quantitative research methods to verify the following research hypotheses

Hypotheses 1: The human resources training in manuafacturing at some

South Korea’s enterprises in Vietnam has been executed in different forms and different effects

Hypotheses 2: Some internal factors affecting the human resources

trainingin in manuafacturing at South Korea’s enterprises: learning culture

of enterprises, remuneration policies, learning capacity of employees, training programs, human resources input

Hypotheses 3: Develop human resources training in manuafacturing is an

important solution for South Korea’s enterprises in Vietnam

4.2 Method of research

interview; sociological survey

Quanlitative research

Conducting a survey on assessment of human resources training in manuafacturing including two types: employees and employers The topic uses methods inheriting and using information from secondary sources, explanations and inductive methods, synthesis and analysis methods, comparison methods, methods of collecting and analyzing primary and secondary data

* Data collection: Collecting primary and secondary data

* Methods of analysis and data processing

Sampling: primary data collected in 2017 and 2018, processed in

2018 and 2019 on the training of human resources of South Korea’s enterprises in Vietnam, the author proceeds surveys in enterprises The author has designed a questionnaire for 03 subjects, i.e managers, workers and service staff to collect primary information about the research content The total number of questionnaires collected is 282

Data processing: Using SPSS 22.0 software to analyze correlation to assess the impact of factors affecting workforce training activities of South Korea’s enterprises in Vietnam

5 Output or contributions of the thesis

First, on the basis of research and systematization of documents on human resources training in manuafacturing at enterprises; the author inherited the model of factors that affect the human resources training in manuafacturing and develop a research model on internal factors that affect the human resources trainingat enterprises

Second, the thesis analyzes and identifies important factors in the internal environment of enterprises that affect the training of high-quality

human resources in manuafacturing, supporting enterprises to have appropriate solutions to achieve high outcomes of the training Enterprises can evaluate the advantages, disadvantages as well as reasons in order to set

up appropriate and long-term training plans

Third, setting up orientation for Enterprises plans for their further finance in human resources training in manuafacturing to respond to the international economic integration and the Industry 4.0

Fourth, the solutions in the thesis are documents to support managers and staff who are in charge of training activities at their enterprises At the same time, using the scale to evaluate training activities of each training course will contribute to improving the quality and efficiency of training at enterprises

Fifth, Based on the research results, the author recommends lessons learnt about human resources training in manuafacturing at enterprises in Vietnam This is a new approach of the thesis compared to previously theoretical studies on assessing the factors affecting the training human resources in manuafacturing at enterprises

6 Theoretical and practical significance of the thesis

6.1 Theoretical significance

The thesis will further clarifies employment situation and quality of human resources training at South Korea’s enterprises in Vietnam The results of the Thesis have contributed to the human resources training in manuafacturing when studying this content in many sectors, getting more lesson learnts in the way of accessing and analyzing training labor that will

be provided to relevant groups

6.2 Practical significance

The thesis clarifies the situation of human resources training in manuafacturing at South Korea’s enterprises; at the same time analyzing, evaluating and providing suggestions for useful solutions for references of the staff and human resources training at South Korea’s enterprises in

contribute to the development of South Korea’s enterprises in particular and Vietnamese enterprise in general

7 Structure of thesis

The thesis consists of 4 chapters:

Chapter 1: Overview

Chapter 2: Theoretical and practical significance of human resources

training in manuafacturing at enterprises

Chapter 3: The current situation of human resources training in

manuafacturing at South Korea’s enterprises in Vietnam

Chapter 4: Solutions to develop activities for human resources training in

manuafacturing at South Korea’s enterprises in Vietnam

Chapter 1: OVERVIEW 1.1 Overview of issues related to the thesis

The authors Nguyen Ba Ngoc (2011); Nguyen Dinh Phan, Nguyen

Ke Tuan (2007); Bui Ton Hien (2009) supposed that persons participating

in the labor market do not discuss and perform their tasks well, so the human resources input of enterprises in general have not met requirements

1.1.2 Overview of tasks and training methods of enterprises

Author Tran Kim Dung (2015) has developed steps of an effective human resource management process Nguyen Quoc Khanh (2010) highly appreciated the role of training and occupational skills development to

promote the capacity of employees Onuka, A.O.U & Ajayi, Kassim.O (2012) indicated that training and development is an activity that can significantly contribute to the overall efficiency and profitability of one organization

1.1.3 Overview relating to practical human resources training activities in manuafacturing

Regarding the lessons learnt about training of other countries, Nguyen Duy Dung (2008) is based on studies on the historical process of Korea, Japan which were destructed by war, poor countries; with the strategy of training and human resources development, have become an economically, socially developed countries, Ngo Xuan Binh (2012) focuses

on analyzing and evaluating Vietnam - Korea relations since the two countries established official diplomatic relations (1992) until the end of the first decade of the twenty-first century

The research on factors affecting human resources training in manuafacturing, Nguyen Van Thuy Anh (2014) evaluated the results of training and development of technical workers of enterprises through assessment of the level of response technical worker job after being trained with knowledge, skills, work attitude and future career development ability Dinh Thi Hong Duyen (2015) qualitative and quantitative research has measured the factors affecting the state-of-the-art development in enterprises in the digital industry

A.K.L Jayawardana et al (2008) said that training effectiveness is measured by the number of learners who successfully adopted the knowledge learned to the CV (penetration), and the time consuming for the learner to apply CV (maintain level) and after how long does TC realize the overall benefits (speed), training efficiency is influenced by both the employee and the working environment, beyond the ability to adjust of

1.2 Gap and direction of the thesis

Until now, there is no in-depth research on human resources training

in manuafacturing in general and for South Korea’s enterprises in Vietnam

in particular, with the analysis of the influencing factors considering the characteristics of South Korea’s enterprises made in Vietnam In the current context, with the strong development of Industry 4.0 changing the requirements of production manpower and strong cooperation with South Korea’s enterprises, there is a need for in-depth research on human resources not only meeting the requirements of Korean enterprise but also improving the quality of human resources in Vietnam in the new time These are suggestions for implementation of the selected thesis

* Direction of the thesis

- In terms of theory: The thesis on human resources training in manuafacturing at enterprises, will clarify: (i) The concept and content of human resources training activities at enterprises; (ii) Factors affecting the human resources trainingof enterprises

- In practical conditions: (i) The thesis will analyze and evaluate the human resources training activities in manuafacturing at South Korea’s enterprises in Vietnam on the basis of the established theory; (ii) The thesis will propose directions and solutions to human resources training in manuafacturing for South Korea’s enterprises in Vietnam and adoptions to local enterprises; (iii) The thesis gives some lessons learnt about human resources training in manuafacturing for Vietnamese enterprises

In this research, the author focuses on evaluating the human resources training in manuafacturing at South Korea’s enterprises in Vietnam for human resources training in terms of knowledge, skills and attitudes With the attention, investment and implementation of each enterprise is different, therefore the training output is also different However, South Korea’s enterprises should be proactive in recruitment, training and remuneration plans to attract and maintain skilled labors