TO: FROM: DATE: SUBJECT: Materials for the Supervisory Skills Course at Ridgemore Center I have shipped your materials for the Supervisory Skills Course today by Express Mail; you will,
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FROM:
DATE:
SUBJECT: Materials for the Supervisory Skills Course at Ridgemore Center
I have shipped your materials for the Supervisory Skills Course today by Express Mail; you will, of course, have them in hand before receiving this note
Please accept my apology for the delay Since everybody here in our office has observed the
moratorium on spending, Doug Eddleman volunteered to load the box of manuals and cassettes on the company plane with him when he left for the meeting there on March 15 At the last minute, however, he became ill and could not attend the meeting So naturally I panicked about the materials,
as I am sure you did I know how important it is for you as instructor to have the materials
beforehand to preview, and I am sorry for what was poor judgment on my part
Rest assured I’ll never “cut corners” in shipping your materials again Thanks for your patience, and good luck with the course
Memorandum
Trang 2FROM:
DATE:
SUBJECT: Materials for the Supervisory Skills Course at Ridgemore Center
I have shipped your materials for the Supervisory Skills Course today by Express Mail; you will, of course, have them in hand before receiving this note
Please accept my apology for the delay Since everybody here in our office has observed the
moratorium on spending, Doug Eddleman volunteered to load the box of manuals and cassettes on the company plane with him when he left for the meeting there on March 15 At the last minute, however, he became ill and could not attend the meeting So naturally I panicked about the materials,
as I am sure you did I know how important it is for you as instructor to have the materials
beforehand to preview, and I am sorry for what was poor judgment on my part
Rest assured I’ll never “cut corners” in shipping your materials again Thanks for your patience, and good luck with the course
Memorandum
Trang 3FROM:
DATE:
SUBJECT: Requested Appointment about Zinc Oxides
In response to your request to meet and discuss new suppliers for our zinc oxides, I want to let you know Bob Ageet is now handling our purchases of this product Frankly, I haven’t been involved with actual vendor decisions in the past nine months; therefore I can’t intelligently respond to the price questions and delays you mentioned in your June 2 memo
Please do feel free, however, to contact Bob about your concerns, and perhaps you and he can clear
up any problems and consider new guidelines or controls If, after your discussions with Bob, there isstill some problem with the suppliers, please ask Bob to get in touch with me again
Thank you for your attention to details such as this
Memorandum
TO:
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SUBJECT: Cancellation of Budget-Controls Discussion
Bart, I need to cancel our budget-controls discussion scheduled for next Tuesday, June 16, in my office Sometime next week, I’ll phone to arrange another date to get together about this important matter
I’m sorry for any inconvenience this cancellation may cause, but three key individuals from whom I need to gather information before you and I talk are on a field trip to our Oklahoma plant
Memorandum
TO:
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SUBJECT: Request for Appointment about Career Plans
Would it be possible for you to see me if I drop by your office sometime Thursday or Friday
afternoon? I’d like to follow up on our last month’s conversation about my transfer into the public relations field and about my selection of graduate courses next term I do want to tailor my education
to your objectives for me here at Perrington
Please phone me at the Service Center (ext 6897) to arrange a time convenient for you Thanks so much for your interest in my career plans
Memorandum
TO:
FROM:
Trang 6SUBJECT: Review of Records on the Binex Agreement
We have scheduled a review of your records associated with the Binex agreement for the week of March 19 If you plan to be out of the office or have other serious conflicts, please contact me at 223-4467 immediately
Production allocation calculations, product pricing, and operating and maintenance expenditures for calendar year 19– will be reviewed as a “pilot” audit for accuracy and compliance with the
contractual agreement We expect to complete the review within two days
Memorandum
TO:
FROM:
DATE:
Trang 7SUBJECT: Request for Approval for High Plains Roadshow Date and Guest List
After our discussion in Reno, I have given further thought to a date for the High Plains Roadshow and to the guest list With your approval, I’d like to set May 23 as the date and invite approximately
90 people, including the following:
• Carburetor Division (Ron Casper included here)
• Clamps and Couplings Division (invited last year)
• Coursco Pipe (customers of Bobby McCall’s)
• Ron Grimsley (from State Health Department, to further our attempts to get their attention)
Overall, I expect a good crowd from High Plains and only token representation from Tulsa
Although there is a scheduled and highly publicized political rally in High Plains on this same night,
I think we can use the rally to promote the roadshow and draw people from it
Your thoughts on the date and the above guest list?
Memorandum
TO:
FROM:
DATE:
Trang 8SUBJECT: Beaumont Welding Center Addition, AFE 22-426–Request for Approval on
Additional SpaceAfter reviewing preliminary plans for the Beaumont Welding Center addition, Bob Taylor and J B Hardwick think the additional space should be increased by 140 square feet This additional space (including an adjustment for a four percent inflation rate on the first estimate) will increase the total budget item to $107,600
This additional space will allow room for three desk clerks, lockers, and file cabinets The most practical size would be to increase the depth from 10’6" to 12’ and the length from 30’ to 38’, a total
of 140 square feet The original estimate submitted in June was based on $102 per square foot; therefore, the estimate needs to be increased by $14,280 (140’ x $102), plus the 10 percent inflation rate on the entire project
Do I have your approval to proceed?
Memorandum
TO:
FROM:
DATE:
Trang 9With your approval, I would like to delay the release of Brian Anderson’s Adventures in Science text
until next fall He hoped to complete the changes to his manuscript by next month, but has informed
me he cannot meet the deadline if he adds sections on the new information about greenhouse gasses
This delay will require us to adjust our marketing plans, and take on one more book in our already crowded fall line-up
Trang 10I would like your approval to schedule a meeting with our benefits coordinator, Dave Maxwell, for Tuesday May 3 at 10 a.m The meeting would be held in our third floor conference room with the six department heads and the employee representatives from each department Dave and I agree a meeting would help clear up the confusion over the life insurance options recently instituted by Key Health.
Memorandum
TO:
FROM:
DATE:
SUBJECT: Time-Off for the Blood Drive —Request for Approval of Schedule
I have made a schedule allowing employees in the billing department to take the time off in order to
Trang 11times employees would be absent so there will be no substantial interruptions in our work It’s another way to encourage the staff to participate in our charity partnership with St Sebastian’s Children’s Hospital.
Memorandum
TO:
FROM:
DATE:
SUBJECT: Travel request
Your request for travel to the upcoming convention in Seattle has been approved Please contact travel services for instructions on arranging for accommodations and transportation
Trang 12A complete report on the convention will be required once you return Have a good time!
Memorandum
TO:
FROM:
DATE:
SUBJECT: Larger coffee machine
The rapid growth of our department has resulted in an increase of coffee consumption The original budget for coffee has been exceeded and our machine simply does not have the capacity to handle the increased usage In short, we need a new and larger coffee machine
Trang 13I hope you will approve this request in a timely and forthright fashion.
Memorandum
TO:
FROM:
DATE:
SUBJECT: Approval for High Plains Roadshow Date and Guest List
The guest list and May 23 date for the High Plains Roadshow sound fine Please add Bill Wyatt’s staff at Eastern to your invitation list
Keep up the good work; I’ll look forward to hearing the show was a success
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FROM:
DATE:
SUBJECT: Approval for Beaumont Welding Center Additional Space, AFE 22-426
You have my approval on the extra 140 square feet at the Beaumont Welding Center
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FROM:
DATE:
SUBJECT: Approval of Delay in Release of Adventures in Science
You have my approval to delay the release of Brian Anderson’s Adventures in Science until the fall
of next year
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FROM:
DATE:
SUBJECT: Approval of Request for Benefits Meeting
Go ahead with the benefits meeting on the 3rd I agree we need to clear up the confusion about the new Key Health life insurance options
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FROM:
DATE:
SUBJECT: Approval for Blood Drive Time Off Schedule
You have my approval of the schedule to give billing department employees time off to participate inthe St Sebastian’s Children’s Hospital Blood Drive Please stress to your staff this is not personal time but time to do charity work
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FROM:
DATE:
SUBJECT: Leave of absence
Realizing everything you’ve been through these past few months, David, we’ve decided to approve your request for a two-month leave of absence Needless to say, it won’t be easy without you around here, but we are willing to make the added investment in you
So, take off at 5:30 today and we’ll see you in two months I wish you the best
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FROM:
DATE:
SUBJECT: Appropriations request
Your appropriations request for the R&D Department has been reviewed and approved by the
Operations Committee However, the OC has stipulated the following adjustments be made prior to final approval being granted They are:
• Reduce internal systems consumption matrix by 5 percent
• Define need for $2,000 for employee break room
• Explain the intended application of the rotorvator
Otherwise, it’s all in order Good job
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FROM:
DATE:
SUBJECT: Computerized Purchasing System
Frankly, John, I am dissatisfied with the development of our mutual project to computerize the purchasing system I do not feel my staff and I are up-to-date on the project or have had sufficient input about our specific needs Therefore, I don’t want to proceed with the plans until we talk
Trang 21but rather was for work done for the Indonesian group So, of course, when Tom Brown and Fred Smith visited me this week and wanted to know where I wanted two data processing consoles
installed, I asked them to wait until I had further discussions with you to make that decision
Attached are copies of the past correspondence so you can easily follow the development of events
I look forward to our meeting so we can get on with this project
Phony “Going Out of Business,” Closing Doors,” “Liquidation,” “Must Vacate Today,” or “Make Us
an Offer” advertising is contrary to our standards here in Hillsboro If deceptive, these ads are totally unacceptable
If you have questions about any advertising you are asked to run, please clear the ad copy with me first Let’s keep the reputation of our newspaper beyond reproach by screening ourselves rather than having our readers embarrass us by discovering less-than-honest deals advertised in our pages
I also suggest you keep this notice as a permanent reminder when customers try “to slip one by you.”Thanks,
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FROM:
DATE:
SUBJECT: Service applications
It has come to my attention customers have been told we cannot take their service applications over the phone Please correct this misunderstanding We should most willingly take the application information over the phone and then, of course, ask them to complete (or verify) the written
information when they come in for the first consultation
This make-it-easy policy should be good news to our customers and should also increase our clerks’ sales records In other words, they can “sign up the live ones” before they change their minds or simply neglect to come in personally by our weekly deadlines
I appreciate your help in clarifying this policy to all involved
Sincerely,
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FROM:
DATE:
SUBJECT: Speeding Up Loan Processing and Approval
When sending a loan request to us for approval, would you please also send along a signed note and
a copy of the board of directors’ meeting minutes authorizing the loan request? This would certainly speed up the processing and approval in our office
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FROM:
DATE:
SUBJECT: Petty Cash Disbursements
From the discrepancies between the actual balance in our petty cash box and the balance shown on the disbursement/accounting record, it is apparent not all receipts are being returned and recorded
To improve our petty-cash accounting procedures, Sherri Blunton (or, in her absence, Michaela Smith) will disperse all funds from the cash box She/he, then, will be responsible for recording all withdrawals, collecting and recording receipt amounts, and noting returned cash
Thanks for your cooperation in correcting this matter
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FROM:
DATE:
SUBJECT: Conference room scheduling
We seem to be having continual problems in our fourth-floor conference-room scheduling
Misunderstandings and overlapping schedules can create an hour or more of lost time for all
would-be meeting attendees More importantly, such conflicts are a company embarrassment when clients are involved Although there will always be some difficulty with last-minute needs, I think most interruptions and miscommunications can be minimized
Therefore, I’ve taken the liberty of drafting some specific policies for use of the conference room Would you please review my attached draft and sign it if you think these procedures are appropriate?
If you agree these procedures will enable all of us to plan and use our meeting time more
productively, I’ll distribute the policy statement to all involved
Carol
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FROM:
DATE:
SUBJECT: Truck lights
Barry Groden tells me he is still using the two propane fork trucks without headlights To avoid getting OSHA involved in this matter, can you help me resolve this situation and get lights on both trucks before Friday?
The original delay resulted from the fact that this special headlight was out of stock and had to be shipped from the manufacturer I understand now, however, the headlights have arrived, but
Maintenance can’t spare the time to send someone to our site to install them I can imagine
Maintenance hears people crying “Wolf” much too often, but this repair falls into another category altogether–danger
Would you please make a call to Bud Adams at ext 4500 to see if they can accommodate us on this problem before Friday?
Thank you,
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FROM:
DATE:
SUBJECT: Problem with Sunlight in Main Lobby
Our main-lobby receptionist is having a problem with the blinding sunlight streaming in through the windows above the revolving doors On sunny days, she is unable to sit comfortably at her desk untilmidmorning or even later In addition to her discomfort, visitors seated in the lobby have frequently commented on their discomfort
I’d like to suggest blinds be installed or some kind of coating be applied to the window to cut the glare and to protect from the rays If some solution is not found by the summer months, we will have
to rearrange the lobby completely
Please let me know on which solution you decide, and I’ll handle the details