Strategic Workforce Planning Strategic Workforce Planning • Goes beyond simple hiring & firing • Involves planning for deployment of human capital in line with organization &/or busine
Trang 1STRATEGIC WORKFORCE PLANNING
Trang 2
Strategic Workforce Planning
Strategic Workforce Planning
• First component of HRM strategy
• All other functional HR activities are derived from
& flow out of HRP process
• Basis in considerations of future HR requirements
in light of present HR capabilities & capacities
• Proactive in anticipating & preparing flexible
responses to changing HR requirements
• Both internal & external focus
• First component of HRM strategy
• All other functional HR activities are derived from
& flow out of HRP process
• Basis in considerations of future HR requirements
in light of present HR capabilities & capacities
• Proactive in anticipating & preparing flexible
responses to changing HR requirements
• Both internal & external focus
Trang 3Strategic Workforce Planning
Strategic Workforce Planning
• Goes beyond simple hiring & firing
• Involves planning for deployment of human
capital in line with organization &/or business unit strategy
• May involve:
– Reassignment
– Training & development
– Outsourcing
– Using temporary help or outside contractors
• Needs as much flexibility as possible
• Goes beyond simple hiring & firing
• Involves planning for deployment of human
capital in line with organization &/or business unit strategy
• May involve:
– Reassignment
– Training & development
– Outsourcing
– Using temporary help or outside contractors
• Needs as much flexibility as possible
Trang 4Key Objectives
Key Objectives
• Prevent overstaffing & understaffing
• Ensure organization has right employees
with right skills in right places at right times
• Ensure organization is responsive to
changes in environment
• Provide direction & coherence to all HR
activities & systems
• Unite perspectives of line & staff managers
• Prevent overstaffing & understaffing
• Ensure organization has right employees
with right skills in right places at right times
• Ensure organization is responsive to
changes in environment
• Provide direction & coherence to all HR
activities & systems
• Unite perspectives of line & staff managers
Trang 5Types of Planning
Types of Planning
• Aggregate Planning
– Anticipating needs for groups of employees in
specific, usually lower level jobs & general skills employees will need to ensure sustained high performance
• Succession Planning
– Focuses on ensuring key critical management
positions in organization remain filled with
individuals who provide best fit
• Aggregate Planning
– Anticipating needs for groups of employees in
specific, usually lower level jobs & general skills employees will need to ensure sustained high performance
• Succession Planning
– Focuses on ensuring key critical management
positions in organization remain filled with
individuals who provide best fit
Trang 6Aggregate Planning
Aggregate Planning
• Forecasting demand
– Considers firm’s strategic plan’s effects on increases or
decreases in demand for products or services
– Assumptions on which forecast is predicated should be
written down & revisited when conditions change
– Unit forecasting (bottom-up planning) involves “point of
contact” estimation of future demand for employees
– Top-down forecasting involves senior managers allocating a
fixed payroll budget across organizational hierarchy
– Demand for employee skills requirements must also be
considered
• Forecasting demand
– Considers firm’s strategic plan’s effects on increases or
decreases in demand for products or services
– Assumptions on which forecast is predicated should be
written down & revisited when conditions change
– Unit forecasting (bottom-up planning) involves “point of
contact” estimation of future demand for employees
– Top-down forecasting involves senior managers allocating a
fixed payroll budget across organizational hierarchy
– Demand for employee skills requirements must also be
considered
Trang 7Aggregate Planning
Aggregate Planning
• Forecasting supply
– The level and quantities of abilities, skills &
experiences can be determined using Skills
Inventory
– Annually updated human resource information
system (HRIS) is dynamic source of HR information
– Markov analysis can be used to create transition
probability matrix that predicts mobility of
employees within organization
• Forecasting supply
– The level and quantities of abilities, skills &
experiences can be determined using Skills
Inventory
– Annually updated human resource information
system (HRIS) is dynamic source of HR information
– Markov analysis can be used to create transition
probability matrix that predicts mobility of
employees within organization
Trang 9Strategies for Managing
• Work current staff
Trang 10Strategies for Managing Surpluses Strategies for Managing Surpluses
Trang 11Succession Planning
Succession Planning
• Involves identifying key management positions
the organization cannot afford to have vacant
• Purposes of succession planning
– Facilitates transition when employee leaves
– Identifies development needs of high-potential employees &
assists in career planning
• Many organizations fail to implement succession
planning effectively
– Qualified successors may seek external career
advancement opportunities if succession is not forthcoming
• Involves identifying key management positions
the organization cannot afford to have vacant
• Purposes of succession planning
– Facilitates transition when employee leaves
– Identifies development needs of high-potential employees &
assists in career planning
• Many organizations fail to implement succession
planning effectively
– Qualified successors may seek external career
advancement opportunities if succession is not forthcoming
Trang 13Guidelines for Effective Succession
Planning
Guidelines for Effective Succession
Planning
• Tie into organization’s strategy (and modified accordingly)
• Monitor the progress and measure outcomes of succession planning initiatives
• Ensure that all HR functions that impact the succession plan are iterated and working in tandem
• Ensure centralized coordination of succession planning
• Engage and involve managers throughout the organization
• Tie into organization’s strategy (and modified accordingly)
• Monitor the progress and measure outcomes of succession planning initiatives
• Ensure that all HR functions that impact the succession
plan are iterated and working in tandem
• Ensure centralized coordination of succession planning
• Engage and involve managers throughout the organization
Trang 15to gain access to ethnic consumer groups;
standards, personal
conflict, empowerment, egalitarianism, and a
nonbureaucratic structure that encourages challenges to the status quo
Typically organization have utilized one of three approaches
to managing diversity
to gain access to ethnic consumer groups;
standards, personal
conflict, empowerment, egalitarianism, and a
nonbureaucratic structure that encourages challenges to the status quo
Trang 16• An integrated approach combined with a culture of inclusiveness are
needed to ensure diverse succession planning.
• Commitment from and direct involvement by the CEO and senior
leadership team are mandatory for diverse succession planning
• Employees should be encouraged to look upward in the organizational
hierarchy to indentify people who are like themselves
• Specific programs which target women and minorities are needed to
bring about change in the status quo as they may not see people like themselves in positions higher than the one they hold
• An integrated approach combined with a culture of inclusiveness are
needed to ensure diverse succession planning.
• Commitment from and direct involvement by the CEO and senior
leadership team are mandatory for diverse succession planning
• Employees should be encouraged to look upward in the organizational
hierarchy to indentify people who are like themselves
• Specific programs which target women and minorities are needed to
bring about change in the status quo as they may not see people like themselves in positions higher than the one they hold
Trang 17• Cross-race mentoring requires that mentors have
skills related to understanding diversity
• Cross-gender relationships need to be carefully
managed to prevent any perceptions of
impropriety
• Organization’s such as Denny’s have made
thresholds of representation of minorities and
women in management a key component of
executives’ annual bonuses
• Cross-race mentoring requires that mentors have
skills related to understanding diversity
• Cross-gender relationships need to be carefully
managed to prevent any perceptions of
impropriety
• Organization’s such as Denny’s have made
thresholds of representation of minorities and
women in management a key component of
executives’ annual bonuses
Trang 18Reading 5.2
The Annual HR Strategic Planning Process: Design and Facilitation
Lessons from Corning Incorporated Human Resources
Reading 5.2
The Annual HR Strategic Planning Process: Design and Facilitation
Lessons from Corning Incorporated Human Resources
As part of the planning process, four transformation goals were developed which guide the
organization’s growth (see Figure 1)
As part of the planning process, four transformation goals were developed which guide the
organization’s growth (see Figure 1)
Trang 19Reading 5.2
The Annual HR Strategic Planning Process: Design and Facilitation
Lessons from Corning Incorporated Human Resources
Reading 5.2
The Annual HR Strategic Planning Process: Design and Facilitation
Lessons from Corning Incorporated Human Resources
Trang 20Reading 5.2
The Annual HR Strategic Planning Process: Design and Facilitation
Lessons from Corning Incorporated Human Resources
Reading 5.2
The Annual HR Strategic Planning Process: Design and Facilitation
Lessons from Corning Incorporated Human Resources
These goals resulted in a four-step process which gave
business unit generalists comment tools land
language for translating strategies into action steps for talent development and allow consistency and comparison for prioritization across business lines (see Figure 2)
These goals resulted in a four-step process which gave
business unit generalists comment tools land
language for translating strategies into action steps for talent development and allow consistency and comparison for prioritization across business lines (see Figure 2)
Trang 21Reading 5.2
The Annual HR Strategic Planning Process: Design and Facilitation
Lessons from Corning Incorporated Human Resources
Reading 5.2
The Annual HR Strategic Planning Process: Design and Facilitation
Lessons from Corning Incorporated Human Resources
Trang 22Reading 5.2
The Annual HR Strategic Planning Process: Design and Facilitation
Lessons from Corning Incorporated Human Resources
Reading 5.2
The Annual HR Strategic Planning Process: Design and Facilitation
Lessons from Corning Incorporated Human Resources
Corning’s annual strategic planning process for HR brings together several key components including:
• corporate strategy and the implications of that strategy for
HR
• HR function strategy including the strategic direction for
each of the COEs
• the outputs of the Human Capital Planning process for
each of the business units, which is essentially the HR
implications of each of their business strategies
(see figure 3)
Corning’s annual strategic planning process for HR brings
together several key components including:
• corporate strategy and the implications of that strategy for
HR
• HR function strategy including the strategic direction for
each of the COEs
• the outputs of the Human Capital Planning process for
each of the business units, which is essentially the HR
implications of each of their business strategies
(see figure 3)
Trang 23Reading 5.2
The Annual HR Strategic Planning Process: Design and Facilitation
Lessons from Corning Incorporated Human Resources
Reading 5.2
The Annual HR Strategic Planning Process: Design and Facilitation
Lessons from Corning Incorporated Human Resources