Warm- up Brainstorming: - T write the words Post office services on board and asks Ss to brainstorm all the words related to the topic.. - Observe T’s words and then brainstorm the words[r]
Trang 1Date of preparing: 02/ 01/ 2010
Date of teaching:
Period 54th
Unit 9: THE POST OFFICE Lesson 2: SPEAKING
I objectives:
1 Aims: By the end of the lesson, Ss will be able to
- Use appropriate language to make dialogues in formal business situations
2 Knowledge:
- Grammar: Wh-questions
- Lexical items: Words related to the Post office services
3 Skills:
- Main skill: Speaking
- Sub-skills: Reading, listening, writing
II Methods: Integrated, mainly communicative.
III Teaching aids: Textbook,
IV Anticipated problems:
Ss may transfer the Vietnamese speaking rules when making requests in English, which could cause communication difficulty So T should raise their awareness of linguistic and socio- cultural differences between English and Vietnamese speakers in the way they make requests.
V Procedure
1 Greeting and checking Ss’ attendance
2 Checking: Ask Ss to write the new words on board
3 New lesson:
Teacher’s activities Students’ activities
Warm- up
Brainstorming:
- T write the words Post office
services on board and asks Ss to
brainstorm all the words related to
the topic
- T gets the answers from Ss
- Observe T’s words and then brainstorm the words related to the topic
- Read out the answers
Suggested answers
+ Mail, parcel, money transfer, phone call, fax, press distribution, passport renewal, EMS, etc.
Trang 2Task 1:
- T leads Ss to the topic of the lesson
by getting them to look at the picture
on page 103 and asks some questions
like “ What can you see in the
picture? Where do you think these
people are? Who is the man? Who is
the woman? What might the man
want to do? Etc”
- Then T introduces the task to Ss:
Act out the dialogue and then answer
the question
- T reads the dialogue once for Ss
first
- Then T gets Ss to practice reading
the dialogue in pairs
- T goes around to observe
- T calls on some pairs to practice the
dialogue in front of the class
- After getting SS practice in front of
the class, T gets some Ss to answer
the question “ What service is the
customer taking in the dialogue?”
- T gives Ss some structures to
express requests
Task 2:
- T introduces Task 2 to Ss: Make
conservation from the suggestions
- T explains the task and elicits some
useful structures asking about fee,
- Look at the pictures on page 103 and answers T’s questions
Study Task 1: Act out the dialogue and then answer the question
- Listen to the dialogue
- Practice reading the dialogue in pairs
- Practice the dialogue in front of the class
- Answer the question in front of the class
Answer:
The service the customer is using is the fax service.
- Study stuctures of giving requests
+ Could you help me to………? + Would you please……….?
+ Would you mind…………?
+ Can you …………please?
- Study Task 2 and structures
+ What is the installation fee/
monthly fee?
+ What is your address?
Trang 3address, etc.
- Then T puts Ss in pairs and gets
them to write the dialogue together
based on the information given in the
task and then practice reading the
dialogue
- T goes around to observe and
provide help if necessary
- T calls on some pairs to act out the
dialogue in front of the class
- T listens to Ss’ practice and then
gives comments
- T introduces sample dialogue to Ss
Task 3:
- T introduces the situations to Ss
and then asks them to work in pairs
again and make dialogue of two
situations
+ When does the installation take place?
- Work in pairs and write the dialogue based on the information given in the task, and then practice reading it
- Act out the dialogue in front of the class
- Listen to Ss’ comments
- Study sample dialogue and practice
Sample dialogue:
A: Good morning Can I help you? B: Yes I want to have a telephone line installed at home.
A: Ok Where do you live?
B: I live at 67 Ngoc Ha Street When can you install it?
A: We can install it one week after you have registered.
B: Can you come on Friday?
A: Yes, that’s fine Do you have a telephone yet?
B: Yes I have a telephone already How much is the installation fee and monthly fee?
A: The installation fee is 1 million dong and the monthly fee is 27 thousand dong Can you fill in the form?
- Study Task 3
- Work in pairs and make dialogue, using given situations
Trang 4- T can make a dialogue with a
student in front of the class as model
- T goes around and gives help if
necessary
- T calls on some pairs to present the
dialogue in front of the class
- T comments on Ss’ dialogue
- T introduces sample dialogues if Ss
find difficult in making dialogue
themselves
- T gets Ss to practice the sample
dialogues and add more information
if they can
- T listens to Ss’ practice and gives
comments on pronunciation and
intonation
- Listen to T’s sample dialogue
- Present the dialogue in front of the class
- Listen to T’s comments
- Study T’s sample dialogues
A: Good morning Can I help you? B: Yes I would like to subscribe to
Lao Dong daily newspaper
A: Yes, how long would you like to
get the newspaper?
B: For a year please
A: Where would you like to get the
newspaper?
B: At home I live at 67 Ngoc Ha
street
A: ok 67 Ngoc Ha street.
B: Oh, can I get the newspaper every
morning before 6.30?
A: Before 6.30? Well, it might be a
little bit too early How about before 7.30?
B: OK That’s fine Thank you!
A: All right Could you fill in this
form please?
Dialogue2 :
A: Good morning What can I do for you?
B: Yes I would like to send a greetings card and some flowers to
my friend on her birthday
A: Right When is your friend’s birthday?
B: It’s May 16 th A: What kind of flowers would you like to send?
B: Roses A bunch of red roses please
Trang 5A: Would you like to have the card and the flowers delivered on May
16 th or a day before?
B: On May 16 th It’s best to deliver in the early morning.
A: OK I make a note for that Could you please fill in this form? And don’t forget to write the recipient’s address clearly
4-Consolidation: - Summarize the main points of the lesson they have leanrt 5-Homework : - Do exercise in workbook and prepare for Listening
lesson
Trang 6Date of preparing: 04/01/2010
Date of teaching:
Period 55th
Unit 9: THE POST OFFICE Lesson 3: LISTENING
I objectives:
1 Aims: By the end of the lesson, Ss will be able to
- Develop such listening micro- skill as listening for specific and detailed information
- Summary the information they have listened
2 Knowledge:
- Lexical items: Words related to the development of Vietnam’s telephone system
3 Skills:
- Main skill: Listening
- Sub-skills: Reading, Speaking, writing
II Methods: Integrated, mainly communicative.
III Teaching aids: Textbook, tape and cassette.
IV Anticipated problems:
- The topic can be challenging for Ss, so T should prepare them enough for listening tasks
V Procedure
1 Greeting and checking Ss’ attendance
2 Checking: Ask Ss to write the new words on board
3 New lesson:
Teacher’s activities Students’ activities
Warm-up
- T divides the class into small
groups and asks the groups to
generate as many words related to
telephone as possible in 5 minutes
The group with the more points will
be the winner
- Work in groups and generate the words related to telephone in 5 minutes
Suggested answers:
Dial, cell phone, network, digit, fixed telephone, subcriber, fee, mail,
telephone bill, etc
Trang 7BEFORE YOU LISTEN
- T gets Ss to discuss the questions
on page105 in pairs
- T calls on some Ss to answer the
questions in front of the class
- T listens to Ss’ answers and gives
corrective feedback
Pre-teaching vocabulary
- T gets Ss to study the words given
in the book
- T plays the tape for Ss to listen to
the words and then plays the tape
again and asks Ss to repeat in chorus
several times
- T explains the meaning of the
words for SS
WHILE YOU LISTEN
- T introduces the topic of the
listening passage to Ss: You are
going to listen about the
development of Vietnam’s telephone
- Discuss the questions on page 105
in pairs
- Answer the questions in front of the class
Answer:
3 Advantages of a cellphone:
contact other people easily; be reached at almost anytime, anywhere; get important information easily; feel close to family when being away from home, etc.
Disadvantages: Do not have much privacy; be irritated when sleeping
or meeting, etc.
- Study the words in book
- Listen to the tape and then repeat in chorus
- Study the meaning of the new words:
+ commune ( n ): xã
+ communal growth ( n) : sự phát triển cộng đồng
+ digit subcriber ( n) : số thuê bao + rural network ( n) : mạng lưới nô.ng thôn
+ capacity ( n): công suất, khả năng
- Listen to T’s introduction of the topic of the listening passage
Trang 8system over the past years Then do
the tasks that follow
TASK 1:
- T gets Ss to study Task 1: read the
questions carefully and work out
what information they need to
concentrate on while listening by
underlining the key words
- T gets Ss to read the options in each
question carefully and underline the
words that make them different
- T encourages Ss to guess the
answers in each question
- T plays the tape once or twice for
Ss to listen and then do the task
- T asks Ss to compare the answers
with a partner
- T gets the answers from Ss
- T checks the answers with the
whole class
- T plays the tape again for Ss to
check their answers T pauses at the
answers for Ss to catch
TASK 2:
- T gets Ss to study Task 2: Listen
again and then answer the questions
- T asks Ss to read the questions and
underline the key words
- T gets Ss to listen to the tape again
and answer the questions
- T calls on some Ss to write the
answer on the board
- Read the questions and statements carefully and underline the key words
- Read the options of each question carefully
- Guess the answer of each question
- Listen to the tape and do the task
- Compare the answers with a partner
- Read out the answers in front of the class
- Observe T’s cheching
- Listen again and check the answers
Answers:
1 B
2 D
3 C
4 D
5 C
- Study Task 2 carefully
- Read the questions and underline key words
- Listen to the tape again and then answer the questions
- Write the answers on the board
Trang 9- T checks the answers in front of the
class
- T plays the tape again for Ss to
check the answers
AFTER YOU LISTEN
- T devides the class into small
groups of 3 or 4 and gets them to
summarise the listening passage
based on their notes and given cues
in the book
- T goes around to observe and offer
help if necessary
- After checking that all the groups
have finished, T calls on the
representative of each group to
present the summary in front of the
class
- T listens andd takes notes errors
and then gives corrective feedback
- Observe T’s checking
- Listen again and check the answers
Answers:
1 China has the best growth in number of telephone subcribers.
2 In the early 1990s, there were only 140.000 telephones in VN
3 In the 1996, there were changed from six to seven digits in Hanoi and HCM City as well as five to six digits in other Provinces
4 In 2001.
5 There are 6.014 communal post offices in VN
- Work in groups of 3 or 4 and summarize the listening passage based on their notes and given cues
- Present the summary in front of the class
- Listen to T’s feedback
4 Consolidation: Summarise the main points of the lesson
5 Homework: Ask Ss to learn the new words by heart and prepare for the writing lesson
Trang 10Date of preparing: 06/01/2010
Date of teaching:
Period 56th
Unit 9: THE POST OFFICE Lesson 4: WRITING
I Objectives:
1 Aims: By the end of the lesson, Ss will be able to
- Write a formal letter to express satisfaction or dissatisfaction
2 Knowledge:
- Lexical items: Words related to Post office service
3 Skills:
- Main skill: Writing
- Sub-skills: Reading, Speaking, Listening
II Methods: Integrated, mainly communicative.
III Teaching aids: Textbook, sample writing.
IV Anticipated problems:
Ss may not have enough language to write the letter, so T should be ready to help them
V Procedure
1 Greeting and checking Ss’ attendance
2 Checking: Ask Ss to write the new words on board
3 New lesson:
Teacher’s activities Students’ activities
Warm-up
- T gives Ss some adjectives gets Ss
to work in groups 3 or 4 and then
choose the adjectives which make
people satisfied The group which
finishes first with the most correct
answers will be the winner
Adjectives:
Polite , rude , cold , helpful ,
spacious , crumpled , large , small ,
good , bad, reasonable , expensive ,
cheap , arrogant , punctual , reliable
- Work in groups and choose the adjectives which make people satisfied
Key:
Polite , helpful , spacious , large Good, reasonable, cheap, punctual, reliable
Trang 11- Then T introduces the topic of the
lesson to Ss
TASK 1
- T explains the task for Ss and asks
them to read through it
- T explains new words for Ss if
necessary
Note: T can remind Ss that they can
talk about any post office that they
know if they do not like to talk about
Thanh Ba post office
- Then T asks Ss to work in pairs and
talk about things that they like or
they dislike about the services at
Thanh Ba Post Office or a post office
they know
- T goes around and offers help if
necessary
- After few minutes T elicits answers
from Ss and writes the good ideas on
the blackboard
TASK 2
- T introduces Task 2 to Ss: Write a
letter to the director of Thanh Ba
Post office describing the quality of
its services, using the ideas in Task
1
- T draws Ss’ attention to the fact
that when evaluating something
people normally say about good
things before they say about negative
things and people may also want to
give suggestions to improve things
they find not good enough
- T helps Ss to work out the structure
of the letter they are going to write
- Listen to T’s explanation of the task and read through the task
- Study new words
- Listen to T’s remind
- Work in pairs and then talk about things that they like or do not like about the services at post office
- Present the answers in front of the class
- Listen to T’s introduction of Task 2
- Listen to T’s remind of giving evaluation to something
- Study the structure of the letter
Opening - Introduce who you
are.
- Say the purpose of
Trang 12- T reviews the structures of giving
suggestions for Ss
- T divides the class into 3 groups
and asks one group writes about
satisfaction of the services, one
group writes about dissatisfaction
and the last group writes about both
satisfaction and dissatisfaction
- T goes around to observe and give
help if necessary
- After 12 minutes, T gets the
writings from 3 groups and gets
comments from Ss for each writing
- T gives final comments
- T introduces sample letter
your letter.
First paragraph
Say about what you like about the service Second
paragraph
- Say about what you
do not like about the service.
- Make suggestions if possible.
Closing - Thank the recipient
for the time and attention.
- Good-bye.
- Study the structures of giving suggestions
+ It would be a good idea to………… , if I could make a suggestion
+ If I could make a suggestion, that would be about………
+ I would suggest………
- Work in 3 groups to write the letter
- Give out the answers and then comment
- Listen to T’s comments
- Study sample letter