If you don’t understand body language, communication breakdown may happen.... You shrug your shoulders.[r]
Trang 1- Language barrier (n)
- Cultural difference (n):
- Communication channel (n)
- Shrug (v) :
- Glance (v)
Trang 2Check –up vocabulary
Communication
channel
shrug
Language barrier
1
2
4
Cultural difference 5
3
glance
Trang 3Reasons for
communication
breakdown
A Language barrier
C A lack of communication channels
B Cultural difference
Activity 1 Match the possible reasons with the examples
Trang 41 Woman: If you go down the corridor, you will see a sign saying
Entrée…
Man : What does entrée mean? I’m afraid I don’t understand.
2 In Sweden people call each other by their first names and this
does not mean a lack of respect.
3 I can’t contact him by mobile phone – the network signal is so
weak here.
4 We haven’t heard from him It takes several weeks for the post to arrive in that area.
5 What is he texting here ? I can’t understand this crazy shorthand!
6 In some countries, yellow roses mean happiness and friendship but in Russia, if you send someone yellow roses it mean a
separation
Activity 1 Match the possible reasons with the examples
A
B
C
C
A
B
A Language barrier B Cultural differences
C A lack of communication channels
Trang 5If you don’t understand body language, communication breakdown may happen.
Trang 6Activity 2: What do they mean?
I don’t know I’m angry Sorry, I need to go now
I’m happy It’s wonderful! I’m so excited!
1 You shrug your
shoulders
2 Your hands are on
your hips 3 You glance at your watch
4. Your give a big
smile 5. You raise your fists
Trang 89.00a.m March 23
I wanna c u 2nite
<3
WBY?
Using abbreviations for online chatting and texting
Trang 9Activity 3 Can you decode the following abbreviations
in texting / chatting style? Work in groups
1 Where r u? We r @ Lotte on 2/F
Where are you? We are at Lotte on the second floor
4 Pls call me rite bck Thx
2 I’ll b 5 mins late CUS
I will be 5 minutes late See you soon
3 Wanna c a movie this wkd?
Do you want to see a movie this weekend?
Please call me right back Thanks
5 Hi! Wot RY doin 2nite?
Hi! What are you doing tonight?
6 Did u c it? LOL.
Did you see it? Laugh out loud!
Trang 10Reasons for communication
breakdown
Language barrier
A lack of communication channels
Cultural differences
Abbreviations for online chatting
and texting
Body language
Communication breakdown
Homophones Unclear information
Trang 11Activity 4 Work in group For each communication breakdown mentioned above, think of a future
technology idea that will help avoid it
Example : Language barrier
We will use an app on a smart phone to
automatically translate what we are saying into
the language of the listener.
Trang 12What have we learnt today?
communication breakdown
communication breakdown
Language
barier
Language
barier difference Cultural
Cultural difference
A lack of communication channels
A lack of communication channels
Trang 13
HOME WORK
- Learn by heart the new words and the
reasons for communication breakdown
- Redo all exercises
- Prepare unit 10 Skills 1
Trang 14Goodbye !