(4)Thach thffc tff viec tap hpp va sff dung hidu qua dff lieu Idn va cac CN 4.0 de Iffdng hda nhffng van de trong nhan sff va c6 mdt kho dif lieu ve nhan vien, tff dd phan tich va df[r]
Trang 1NANG CAO HOAT DONG QUAN TRI NHAN S\J
TRONG THCfl KY CONG NGHIEP 4.0
• TANG MY HA
TOM TAT:
Nguon nh^n lite la mot trong nhffng nguon Iffe quan trong trong viec giup doanh nghiep dat dffdc muc ti6u chid'n lUOc Qudn tri nhSn Iffc trong th5i ky c6ng nghi&p 4.0 (CN 4.0) cang gap nhieu kho khan, thach thffc hdn vi sff phat trid'n e6ng nghe thay ddi kha nhilu, dac biet la vide thu hut va su" dung nhSn tai Doanh nghiep dffng trffdc bai toan lam sao de thu hut va giil chan
dffdc nhan sff gioi hki vi^t dffcfc thffc hi6n nham nhSn dien th^ch thffc do'i vdi vide quan ly nhan
sff cua doanh nghiep trong CN 4.0 va de ra gdi y mot so giai phap de nSng eao hoat dong quan tri nhan Iffe eho cac doanh nghiep
Tuf khoa: Cach mang cong nghiep 4.0, quan tri nhan sff thdi ky' 4.0
1 Dat van de
NhSn sff duoc danh gia la mot trong nhu'ng yeu
toed tam quan trong nhS't trong mot doanh nghiep
d ba't ky nganh nghe nao Tffdng tff nhffng nganh
nghe khac, nganh nhan sir cung khong the dffng
ngoai lan song cua CN 4.0 Trong mot the gidi toan
cau hoa vdi sff ke't no'i cao, cac doanh nghiep dang
dd'i mat vdi eae thach thffc ngay cang tang dfl'i tff
cac doi thu canh tranh tff khap ndi tren the gidi,
dd'i mdi nang Iffc va kha nang nit ngan thdi gian
gia nhap thi trffOng trd nen can thiet De dap ffng
nhffng ky vong dd, he thong san xuat thdng minh
dffdc dffa ra de tao ra sff linh hoat va nang Iffc san
xua't can thie't Vl the', cac chie'n Iffpc cua doanh
nghiep nham tao dieu kien td't nha't cho Iffc Iffpng
lao dong la bat budc Nguon nhan Iffc can phai
dffpc dau tffde trd thanh nguon Iffc chie'n Iffdc, giiip
lao dong ciia doanh nghiep lang kha nang pho'i hdp
va tang kha nang sang tao Trong bd'i canh may
mdc trd nen thong minh va than thien vdi con
ngffdi, nganh nhan sff se chiu dffng ap lu'c phai thay
ddi tff duy thien v6 thffdng hieu, quan ly nhan sff
gidi, dong thdi ling dung eong nghe vao hoat dong
tuyen dung, dao tao, ddnh gia va dac biet la nhan
dien, thu hdt va giff chan nhdn tai
2 Thach thitc cua quan tri nhan sff thdi ky 4.0
Thuat ngff CN 4.0 hay con gpi la cupc each mang cdng nghiep thff tff la mot phan cua chie'n Iffdc edng nghe cao gan day cua chinh phu Dffc, dffpc biet den la khai nidm mo ta sff s6' hoa ngay cang tang cua toan bp chudi gia tri va ke't nd'i cua
eon ngffdi, do'i tffdng va h& thd'ng thdng qua trao doi
dS lieu thPi gian thffc Do ket nd'i do, cac san phim,
may mdc va quy trinh dffpc trang bi tri tue nhan tao
va dffcfc kich hoat de thich ffng vdi nhffng thay ddi tff phat cua moi trffdng mot each dpc lap Hcfn nffa, cac dd'i tffpng thong minh dffdc dffa vao cae hd thd'ng rdng rai hdn, giiip tao ra cac he thd'ng san xua't tff ddng, hnh hoat Co nhieu ITnh vffc ffng dung dd'i tffdng va he thd'ng thdng minh nay, tuy nhidn, Irpng tam chinh van la cac ffng dung trong linh vffc eong nghiep (Porter & Heppelmann, 2015)
CN 4.0 tao ra nhieu cd hoi mdi nhffng cung tao
ra nhieu thach thffc eho cac doanh nghiep tff viec tff dpng hda va sd hoa lien tue Cae thach thffc mdi trffdng vT md (tff cac ye'u td chinh tri, kinh te', xa hoi, edng nghd, mdi trffdng va phap ly) tac dpng de'n cac doanh nghiep, doi hdi nguon nhan Iffc phai
ed nhffng ky nang mdi va hoan thien nang Iffe ea nhan de thich ffng edng viec (Bang 1)
Trang 2Bang 1 Tac dong c u a iDoi trt/dng vT mo t h d i k y CN 4.0 d e n nhan sii tgi c a c d o a n h nghiep
Thach thiic to
yeu to kinh te
Thach thiic tCl
yeu to Xa hdi
Thach thffc til
yeiitocdngngh^
Qua trinh toan cau hoa
Ky nang giao tiep, ky nang ngdn ngQ, tinh linh hoat thdi gian, ky nang ket ndi mang, hieu bi^t ve quy trinh
Gia tang nhu cSu doi mdi sang tao
TU duy kinh doanh, sang tgo, giai quyet van de, lam viec dffdi ap life cao, kien thtlc hien dgi, Ity nang ky thu§t, ky nang nghi§n ctfu, hieu biSt ve quy trinh
Nhu cau dmh hUdng djch vu cao hdn
Giai quygt xung dot, ky nang giao tiep, kha nang gay anh hUdng, ky nang ket ndi mang Nhu cau ngay cang tang vg hdp tac va cpng tac trong cdng vi0c
Kha nang thda hiep va hop tac, l^ha nang lam viec theo nhdm, ky nang giao tiep, ky nang mgng Thay doi nhan khau hoc va thay doi gia tri xa hoi
Kha nang chuyen giao i^ien thdc, chap nhan luan chuyen cdng viec va thay doi lien quan den cdng viec, tinh linh hoat thdi gian va dia diem, ky nang ianh dao
Su gia tang cdng viec ao
Thdi gian va dia diem linh hoat, ky nang cdng nghe, ky nang truyen thdng, hieu biet v l bao mat CNTT
Ky nang ky thual, hieu biet ve qua trinh, ddng lUc hoc hdi, ra quyet dinh, giai quyet vSn de, ky nang phan tich
Sy tang trudng theo cap sd nhan ve cdng nghe va sCf dung 6Q li$u
Ky nang ky thuat, ky nang phan tich, hieu qua trong lam viec vdi dQ lieu, ky nang ma hoa, hieu biet ve bao mat CNTT, tuan thu
Phat tri&n cdng tac tren nen tang ao
Thach thijic tff
yeu to mdi trffdng
Bien doi khi hau va khan hiem tai nguyen
Tu duy ben vdng, ddng luc de bao ve mdi trifdng, sang tao de phat tnen cac giai phap ben vUng mdi
Tieu chuSn hoa
Thach thffc til
ySiitochlnhtri
va phap ly
Ky nang ky thuat, hieu biet ve quy trinh
D mat dd lieu va bao mat ca nhan
Hieu biet ve bao mat CNTT, tuan thu phap luat
Sman Human Resources 4.0 (SHR 4.0) la mot
khai niem mdi dang phat trien nhff la mdt ph^n cua
cupc each mang edng nghiep thff 4 va dffpc dac
trffng bdi nhffng ddi mdi trong cong nghe so' nhff
loTs, Big Data Analyfies va tri thdng minh nhan
tao (AI) va dff lidu nhanh chdng nhd cac mang nhff
4G va 5G giup quan ly hieu qua cac nhan vidn the'
he mdi (Hecklau va cdng sff, 2016)
Khi CO bat cff sff thay ddi nao didn ra, SHR 4.0
se mang de'n nhffng thach thffc ridng va ldi ieh dffa
Nguon Hecklau vd cong sU (2016)
trdn each td chffc ffng dung nd vao doanh nghiep Cac Ipi ieh tff SHR 4.0 la: giup thu hut, phat trien
va duy tri tai nang mdi; hoat dpng nhan sff hidu qua va nhanh hdn; va cai tie'n bd phan nhan sff Nhff vay, DN Viet Nam dang dd'i mat vdi nhffng thach thffc chmh gdm: (1) Viec tff dpng hda trien khai ngay cang nhieu trong quy trinh kinh doanh clang thay ddi tffdng tae va quy tnnh trong doanh nghiep, cac chuyen vien nhan sff can tich hdp cac chffc nang nhan sff nhanh hdn, trffc
Trang 3tie'p tham chie'n eung vdi cac chffc nang trong van
hanh, dap ffng theo thdi gian thffc U thach thffc
quan trpng bat ngudn tff thay ddi mo hinh va quy
tnnh trong ky- nguydn 4.0; (2) Md'i quan he giffa
doanh nghiep va ngffdi lao dpng se thay ddi sang
md hinh mdi trong dd ed sff cam ke't thffc hien
cdng viec va nguydn tac chia se cong vide, chia
se Ipi nhuan; dieu nay ddi hoi doanh nghiep can
thay ddi md hinh va ffng dung cong nghe eho
phep do Iffdng, tinh toan va xac dmh eu the phan
ddng gdp giffa doanh nghiep va ngffdi lao ddng
theo thdi gian thffc; (3) Doanh nghiep phai tap
trung vao cae nhdm vide chuydn mdn co gia tn
gia tang cao, cac cdng viec mang tinh cha't hanh
chinh sff vu trong nhan sff se dffpc thay the'bang
cac cdng nghe de giiip eae chuyen vidn nhan sff
danh thdi gian giup cho cac nhan vien to'i ffu va
cffc dai hda hieu sua't ban than (4)Thach thffc tff
viec tap hpp va sff dung hidu qua dff lieu Idn va
cac CN 4.0 de Iffdng hda nhffng van de trong
nhan sff va c6 mdt kho dif lieu ve nhan vien, tff dd
phan tich va dffa ra nhffng giai phap nhan sff ea
nhan hda cho tffng nhan vidn; (5) Hoat dpng dao
tao nhan sff can tap trung va phat trien cac
chffdng trinh dao tao khung nang Iffc mdi trong
ky nguyen 4.0 cho nhan lu'c trong doanh nghiep,
nhdm nang Iffe mdi bao gdm: quan tri thdng tin,
quan tri quan he, quan tri cdng ddng, sff dung
cdng nghe ho trd, tie'p can he smh thai va tff duy
kinh te' chia se va nhdm nang life ed tam quan
trpng gia tang do la ddi mdi sang tao, phd'i hdp
lam vide, critical thinking, quan tri ban than, lap
ke' hoach, tff duy khach hang; (6) Cuo'i eung,
doanh nghiep can chpn dung bp edng cu cdng
nghd mdi; khac phuc van hda td chffc; va quan
ly ky vong ciia nhan vien da the he Do do, doanh
nghiep va cac nha quan tri nhan sff Viet Nam can
cd nhiJng thay doi ve tff duy va chuan bi ngudn
Iffc phu hpp dd thich ffng vdi xu hffdng nay
3 Ke't qua va thao lu^n
Tff ke't qua nghien cffu eho tha'y cac nha quan in
trong cac doanh nghiep can nang cao sff sang tao,
kha nang quan tri kie'n thffc va hpc tap ISn nhau
giffa nhan vien bang viec thie't ke'hoat ddng quan
tri nhan sff phii hdp Trong khi vai trd eua nhan sff
la chia khoa cho sff tang trffdng cua td chffc, ngay
nay hau he't cac bo phan nhSn sff d h^u he't cac td
chffc khac nhau chu yd'u chi ddng vai trd van h^nh
do eae quy trinh khong hieu qua cao, cd sd ha tang edng nghe khong day du hoiic loi thdi Cdng nghd, mat khac, lai dang trai qua nhiJng thay ddi nhanh chdng Cae cdng nghe mdi noi nhff loTs eho phep vat cha't ke't nd'i vdi the' gidi ky thuat so', tao ra mdt Iffdng Idn dff lieu td chffc theo thdi gian thffc, ddng
thdi dffdc hd trd bdi kha nang Iffu trff Idn c6 the md
rpng bang cong nghe dam may Sffe manh tinh toan cQng tang trffdng theo ca'p so' nhan theo dinh luat Moore, da cho phep tff dpng hda va phan tich dff lieu eua td chffc nhanh hdn vdi sff trd giup tff nhffng tie'n bp trong dff lieu Idn va cdng nghe tri thdng minh nh§n tao Cac cdng nghe mdi ndi nay
se tff ddng hda hau he't eae quy trinh nhan sff, din de'n eae nhdm nhan sff hidu qua va tinh gpn hdn Bai vid't de xuEi't mdt so' giai phap ffng dung eong nghe nham giup nang cao hieu qua hoat ddng quan
tn nhan sff:
3.1 Gidi phdp nang cao hoat dong tuyen dung
Cong nghd cd the giup cac doanh nghidp giai quye't bai toan thu hiit va quSn fi nhan sff gidi, bat dau tff nhffng edng vide ndi bd nho nha't U tang tha'p nha't, cdng nghe cd the thiic day nang suS't doanh nghiep thdng qua cac tinh nang tff ddng hda - cat giam to'i da nhffng dau viec admin khdng can thie't, tff dd giiip doanh nghiep tap trung cho cdng tac tim kidm, cham sdc nhan tai nhff tff ddng nhan hd sd ffng vien tff nhieu ngudn
ve mot he thd'ng duy nhat, tff ddng gffi email hoac reply tin nhan cho ffng vien, hay tff ddng xuCt hao cao ve chie'n dich tuydn dung Big Data va AI giiip tff dpng hda hd sd xin viec va md ta edng vide eua ffng vien se ehi chon nhffng hd sd eho cac cuoc phdng van cd xac sua't cao dap ffng yeu can cong viec Dieu nay giup lam giam dang ke thdi gian va nd Iffc thu cdng hidn dang dffpc chi eho viec sang Ipc ly lich ffng vien (Sivathanu & Filial, 2018),
O tang cao hdn, cdng nghe khdng chi la ndi tid'p nhan dff lidu ddn thuan ma cdn cd kha nang xff ly va tra lai ke't qua theo yeu cau cua ngffdi sff dung, cho phep Iffu trff va xff ly Iffdng Idn cac dff lieu theo thdi gian thffc tren thuat toan dam may giiip nha quan ly dffa ra cac phan tich va dff doan hdp li trong mpi quye't dinh tuyen dung Qua nhffng chi sd dffdc tinh tff ddng nhff ti Id qua vong phong va'n nhan offer, thdi gian tuydn dung, ti Id hoan thanh ddn dang ki, doanh nghidp cd the
Trang 4dd dang td'i ffu cac chie'n dich tuyen dung sau nay
Cdng nghe dam may cdn giup giam tffdng tac
giffa cae bp phan nhd kha nang cOng tac de dang
d mpi thdi diem Dii d bat ky khau nao ciia quy
trinh tuyen dung eae nha quan tri va quan ly nhan
sff deu ed thd tham gia trao ddi, thao luSn, gdp y
trffc tie'p va nhan thdng bao thffc - tff do, vide dffa
ra quye't dinh ed ed sd khoa hpc va chuan xac la
hoan toan kha thi
Doanh nghiep cd the ffng dung cdng nghe mdi
vao hoat ddng phdng v3'n nhff kiem tra tff ddng va
tuy chinh, thay vl kiem tra chung chung de dff bao
hieu sua't cdng viec to't hdn trong tffdng lai Ke't nd'i
mang dff lieu nhanh hdn (4G/5G) eho phep cac
cupc thao luan phong van dffa qua video mot each
nhanh chong, lam giam dang ke chu ky tuyen dung
tdng the AI chat-bots ed the hd trd trong viec giai
thich va xac nhan cac phan hdi cua ffng cff vidn
ngay lap tffc va tranh dffdc sff thien vi cua ngffdi
phong van (Sivathanu & Pillai, 2018)
3.2 Gidi phdp ndng cao hoat dqng ddo tao vd
phdt trien nhan vien
Doanh nghiep sff dung cdng nghd vao hoat
dpng danh gia nang Iffc nhan vien de dffa ra
chie'n Iffdc dao tao va phat tnen nhan vien hieu
qu^ hdn Sau khi tuyen dung, chffdng trinh dao
tao cho nhan vidn mdi cd the dffdc ea nhan hda,
thay vi chffdng trinh dao tao truyen thd'ng chung
cho tS't ca nhan vidn Thffc td'tang cffdng/thife te'
ao (AR/VR) se giup nhffng nhan vien mdi dffdc
hffdng dan vdi nhieu quy trinh va cdng vide dffpc
bd'tri khac nhau de dam bao rang nhan vien dat
dffdc hieu sua't ngay tff dau Sau khi nhSn vien da
hoa nhap, na ng cao kid'n thffc va ky nang la mot
yeu eau thie't ye'u de td chffc thanh cdng trong
mdi trffdng canh tranh ngay nay AI ed the hd trd
trong vide xac djnh khoang trdng kid'n thffc eho
mdi nhan vien dffa tren nhu cau ky nang tren thi
trffdng (Sivathanu & Pillai, 2018) Trong dd, eung
ca'p loai hinh dao tao khac nhau cho nhan vien
de cho phep ho thffc hien nhieu cong viec da
dang (Chen & Huang, 2009) Khoa hoc dffdc thiet
ke' nham tang sff kha nang da nhidm cua nhan
vien Dao tao ciia doanh nghiep cung nen tap
trung vao xay dffng dpi ngd va ky nang lam viec
nhdm, va thffdng xuyen sff dung cac cd' va'n, dac
biet la cho nhan sff mdi (Ma Prieto & Pilar
Perez-Santana, 2014)
3.3 Gidi phdp nang cao hoat dgng ddnh gid nhdn s^ vd trd lUdng
He thdng tra Iffdng trong CN 4.0 nen phan anh sff ddng gdp ciia nhan vien cho edng ty Nhan vien
se nhan dffdc mffc thu nhap dffa tren hieu qua lam viec ca nhan, hieu qua lam viec ciia nhdm va hidu qua lam vide cua td chffc Nen cd mdt lien ket giffa hidu qua lam viec va thu nhap, nhff chia se ldi nhuan va thffdng bd sung
Nhan vidn can dffdc eung ca'p phan hdi ve mffc
dp hoan thanh va hieu qua edng vide mot each ddn gian va nhanh chdng Qua trinh phan hdi lien tuc giup cho ca ngffdi quan ly, eung nhff nhan vien cd the kiem soat hoat dpng va thffc hidn hoat ddng dieu chmh can thid't de dat dffdc muc tieu cua doanh nghiep
Cae muc tieu hidu sua't cd the d\i(ic thid't lap
tren cd sd ea nhan hda, thay vi eung muc heu cho cung mdt nhdm nhan vidn AI se hd trd trong qua trinh ca nhan hda muc tieu ca nhan Phan hdi hieu sua't ciia nhan vien cd the la thffc hien lien tue so vdi viec chi thffc hien mot l^n trong nam nhff truydn thd'ng (Sivathanu & Pillai, 2018) Cd ca'u Iffdng va phiic Ipi cd the dffdc tinh toan tff khoang each cung va cau ky nang dffdc phan tich tff cd sd dff lieu cua nhSn vidn Sff de bat ed the dffa trdn sff ddng gdp thffc te' cua cac nhan vien thdng qua viec sff dung KPIs khach quan, thay vi dffa trdn tham nien
Y dinh rdi khoi td chffc ciia nhan sff gidi cd the dffdc dff doan thdng qua phan tich hd sd nhan vien giup bp phan quan ly nhan sff cd thd thffc hien cac bffdc chu ddng de ngan chan nhan sff gidi rdi di hang each cung cap cd hdi td't hdn Ngffdi cd hieu sua't lam vide tha'p cd the dffpc xac dinh dffa trdn kdt qua cong viec trong nam va ke't qua dao tao thay vi chi dffa tren sff chu quan eiia ngffdi giam sat Cac chffdng tnnh cai thidn hidu suat lam viec cung ed the dffpc dieu ehinh tff ddng theo khoang trd'ng ky nang ciia tffng ea nhan
3.4 Giai phdp quan tri rui ro h^ thong thdng tin nhan sU
Tinh xac thffc cua thdng tin ngudn nhan Iffc da trd thanh mot ye'u to' quan trpng anh hffdng den chi phi va hidu qua ciia quan ly ngudn nhan Iffe Nhieu ket qua nghien cffu cho thS'y, ed den 70% ffng vidn che da'u hoac sff dung thdng tin khdng dung trong qua tnnh tuyen dung, hp cung cap hd
Trang 5sd nhan stf gia, bang cap va chffng chi gia va
gian dd'i ve kha nang va kinh nghidm lam viec
(Wang va cdng sff, 2017) Vdi sff phat trien nhanh
chdng ciia c^c thid't hi di dpng va edng nghe
In-ternet, cac rui ro nhan sff khac nhau gay ra bdi sff
bat do'i xffng thdng tin lidn tuc mang lai tdn that
kinh te', va tham chi la don chi tff dd'i vdi cac
doanh nghidp Dffa trdn Blockehain (BC), kd't hdp
edng nghe ma hda truyen tho'ng vdi cong nghd
phan tan Internet, de thid't lap mdt md hinh quan
ly thdng tin nhan sff lam giam nguy cd riii ro tff
thong tm ngudn nhan Iffc Mo hinh nay nham muc
dich giai quye't tinh xac thffc cua thdng tin ngudn
nhan Iffc va cung ca'p thdng tin hd trp quye't dinh
va hidu quS cho vide quan ly ngudn nhSn Iffc ciia
mdt td chffc Thdng tin ngudn nhan Iffe dffpc ghi
lai trong mdt eudn sd kd'toan di/a trdn edng nghe
BC; do dd, sffa ddi va xac nhan cd the khd khan
trong toan bd cdng vide Cd che' ddng thuSn, hdp
ddng thdng minh, ke toan va cac chffc nang thanh
toan eua BC ed the cung cap sff hd trd cd ban cho
vide quan ly thdng tin ngudn nhan Iffc Viec phan
ca'p ed ehd' bao vd cd the dat dffdc de dat dffdc
chi phi tha'p va hieu qua chuyen giao thdng tin
cao, va dam bao he thd'ng lam vide hidu qua cao
trong quan ly ngudn nhan life ciia doanh nghiep
3.5 Gidi phdp ndng cao hoat dqng thiet ke
cdng vi&c
Thie't ke'cdng vieccd the thuc day bau khdng
khi ddi mdi va hoe tap trong doanh nghiep khi nd
dffpe tap trung vao viec giup nhan vien luan
chuyen cdng viec, dffdc phan cdng hnh boat trong
nhieu ITnh vffc, chuyen giao quyen va trach nhiem cho nhan vidn nhieu hdn Ngoai ra, thiet ke' edng viec nen tao dieu kien eho nhan vien lam viec nhdm va cpng tae eung nhau, cung nhff ddi hdi nhan vidn co nhidu ky nang hdn Trong mdi trffdng CN 4.0, vdi dac trffng bdi sff thay ddi va ddi mdi sang tao, thie't ke' edng viec nhff tren ed the giup td chffc thich ffng thay ddi cua mdi trffdng kinh doanh
Ca ca'u td chffc trong 4.0 thidn ve cd ca'u phang
se tao ra mdt mdi trffdng thuan Idi hdn Mot cd eau
td chffc phang giiip thdng tin truydn di nhanh hdn giam bdt tang nac trung gian va giup tang td'c dp ra quye't dinh PhSn quydn se giup cho cac nhdm hoat dpng dpc lap va cd kha nang dieu chinh ngay lap tffc khi can thid't Dd thffc hien dffdc dieu do, lanh dao eOng se phai bat dau hpe va thay ddi van hda
td chffc theo hffdng khdng tao ra xung dot giffa eae nhdm nhan vien da the he
4 Kd't luan
Tren cd sd nhSn didn nhffng thach thffc trong viec quan tri nhan sff trong CN 4.0 va nhu eau mdi
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TAI LIEU THAM K H A O :
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Ngay nh$n bai: 10/2/2019
Ngay phan bidn danh gia va su'a chifa: 20/2/2019
Ngay cba'p nhan dang bai: 2/3/3019
Thong lin lac gid:
ThS TANG MY HA
Trffdng Dai bpc Kinh td' Tai chinh TP Hd Cbi Minh
IMPROVING HUMAN RESOURCE MANAGEMENT
IN THE CONTEXT OF INDUSTRY 4.0
• Master TANG MY HA
Ho Chi Minh City University of Economics a n d Finance
ABSTRACT:
Human resources is one of the most important resources in helping businesses to achieve their strategic goals In the context of the Industry 4.0, human resource management becomes more difficult and challenging due to the rapid change of technology, especially the attraction anduseoftalents Enterprises face with issues ofattraeting and retaining good staff This article
is to identify the challenges of human resource management in the context of the Industry 4.0 and propose solutions to improve the human resource management of enterprises
Keywords: Industry 4.0, human resource management in the context of Industry 4.0