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Solution manual for operations and supply chain management 13th edition by jacobs

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Look at the want ads in The Wall Street Journal and evaluate the opportunities for an OSM major with several years of experience.. The following are some examples of jobs available to OS

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CHAPTER 01 OPERATIONS AND SUPPLY CHAIN MANAGEMENT

Review and Discussion Questions

1 Look at the want ads in The Wall Street Journal and evaluate the opportunities for an OSM major with several years of experience

The following are some examples of jobs available to OSM graduates with several years of experience from the Wall Street Journal, January 18, 2000

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Some additional advertisements.

2 What factors account for the resurgence of interest in OSM today?

With the expanding objectives of productive and distribution systems combined with increased applications to services and increased efficiency of Japanese producers, there is increased interest

in nuts and bolts issues

3 Using Exhibit 1.3 as a model, describe the source-make-deliver-return relationships in the following systems:

a An airline

Source: Aircraft manufacturer, In flight food,

Make: Major service provided at airports

Deliver: Arriving at the destinations city

Return: Resolve any issues such as lost or damaged luggage

b An automobile manufacturer

Source: Suppliers of components and raw materisl

Make: Physical facilities

Deliver: Car Dealers

Return: Warranty claims

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c A hospital

Source: Medical supplies, cleaning services, disposal services

Make: Hospital rooms, Emergency Room, Operating Rooms

Deliver: Ambulance, Patience families driving,

Return: Billing errors, follow up visits

d An insurance company

Source: Supplies needed for the office, Underwriters

Make: clients facilities insurance company office

Deliver:

Return: refund of overpayments

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