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An introduction to a virtual resource center in a blended language learning program for business English courses at a French University

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This contribution focuses on an introduction to a virtual resource center which was developed as part of a task-based, blended language learning and teaching program for Business English courses at the University of Nantes, France. The resource center is a self-access training space providing students with various types of focus on form exercises relating to the themes studied in the Business language curriculum.

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GIỚI THIỆU TRUNG TÂM HỌC LIỆU ẢO THUỘC CHƯƠNG TRÌNH HỌC NGOẠI NGỮ KẾT HỢP THEO NHIỆM VỤ

DÀNH CHO CHƯƠNG TRÌNH TIẾNG ANH THƯƠNG MẠI

TẠI MỘT TRƯỜNG ĐẠI HỌC THUỘC CỘNG HOÀ PHÁP

Ngô Th Phơng Lê, Rebecca Starkey-Perret

Trường Đại học Ngoại ngữ, Đại học Quốc gia Hà Nội

trung tâm học liệu ảo ñược thiết kế như một phần của

chương trình dạy và học kết hợp theo nhiệm vụ

(Task-based, blended language learning) dành cho khóa học

Tiếng Anh thương mại tại Đại học Nantes, Cộng hòa

Pháp Trung tâm học liệu là một không gian tự học

nhằm cung cấp các hình thức bài tập tập trung vào

hình thức (focus on form) liên quan tới các chủ ñề trong

chương trình giảng dạy Tiếng Anh thương mại Những

bài tập này tạo ñiều kiện cho sinh viên tiếp xúc với

những phản ánh siêu ngôn ngữ và bài tập thực hành

dựa trên ngữ cảnh, cũng như ñáp ứng những nhu cầu

khác nhau của sinh viên Những thay ñổi sẽ ñược thực

hiện ñối với trung tâm học liệu dựa trên phương pháp

học hướng dữ liệu (data-driven learning approach)

nhằm ñiều chỉnh phần hướng dẫn ngữ pháp cũng như

cung cấp thêm các tiểu nhiệm vụ liên quan giúp sinh

viên cải thiện thực sự chính xác khi sử dụng ngôn ngữ

Abstract: This contribution focuses on an

introduction to a virtual resource center which was developed as part of a task-based, blended language learning and teaching program for Business English courses at the University of Nantes, France The resource center is a self-access training space providing students with various types of focus on form exercises relating to the themes studied in the Business language curriculum These micro-tasks offer students necessary opportunities for meta-linguistic reflection and contextualized language practice, as well

as cater for individual differences Further developments will be made to the resource center by modify the grammar explanations part based on the data-driven learning approach as well as uploading more related micro-tasks with the hope to help students improve their language accuracy

AN INTRODUCTION TO A VIRTUAL RESOURCE CENTER IN A

BLENDED LANGUAGE LEARNING PROGRAM FOR BUSINESS ENGLISH COURSES

AT A FRENCH UNIVERSITY Introduction

The virtual resource center (VRC) was

developed as part of a task-based, blended

language learning and teaching program (Ellis,

2008; Willis & Willis, 2007) for Business English

courses at the University of Nantes which was

implemented in 2008 to deal with overcrowded

and mixed-ability classes as well as to reduce

student drop-out rates The VRC is a self-access

training space that currently provides nearly 200

micro-tasks supporting individual meta-linguistic

reflection and contextualized language practice

(Bertin & Narcy-Combes, J.-P, 2012; Bertin, Gravé & Narcy-Combes, J.-P., 2010) Teachers gave students individual feedback on their productions and sent them to the virtual resource center in order to facilitate noticing (Schmidt, 2001) and practice

The Context

Languages and International Trade at the University of Nantes is a three-year undergraduate program that combines the learning of up to 2 or 3 languages, of which Business English is compulsory Although the number of students’

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enrollment increased by 29% between 2008 and

2010, the drop-out rate is at the end of the first

year is relatively high, at more than 40%

Another problem of the Business English

courses is that teachers have to deal with large

size classes of from 45 to 60 students per class

Moreover, the students’ language levels are

heterogeneous, with only 25% students acquire B2

level as required on entering university,

(McAllister, Narcy-Combes M.F, Starkey-Perret,

2012) The large size, heterogeneous class is

believed to be a contributing factor that leads to

increasing drop-out rate, because individual

feedback, student interaction and practice are not

adequate in these conditions

With the hope to tackle the problems, a

task-based blended language learning and teaching

program including a virtual resource center was

developed The program is aimed at increasing

students’ engagements in class and helping them

to improve their language proficiency based on

their individual needs In this paper, we only focus

on the advantages and limits of the virtual

resource center, which is an integral part of the

task-based blended language learning program

The design of the virtual resource center

In general, the task-based blended language

learning program is developed based on the

socio-constructivist and cognitivist approaches,

according to which learners are active constructers

of their learning through social interaction and

individual involvement and reflection (Kintsch,

2009; Lantolf, 2000; Little, 2007 as cited in

McAllister et.al., 2012); and human learning

happens through mental processes such as

attention and perception, learning and memory,

thinking and reasoning, decision making and

problem solving, (Eysenck, 2001) The processing

of information that occurs in human mind is similar to that in computers –information gets into the brain, going through a sequential series of processing stages; and through practice, the information can be maintained in the short-term memory or transferred to the long-term memory to

be retrieved in the future, (Eysenck, 2001; Ellis, 2008; Bertin et.al, 2010)

With that respect, throughout the Business English course, students are provided with macro social tasks, which are designed in the form of real-life business scenarios and allows students to interact and collaborate to solve problems without any direct inference from the teacher After producing the language through the macro-tasks, students receive individual feedback from teachers and they can log on to the VRC to work on their own problems (which might be pointed out by their teacher)

The VRC, which contains interactive grammar, vocabulary, and listening exercises to help students work on the morpho-syntactic, phonetic, and lexical areas they have most difficulty with These are contextualized exercises (micro-tasks) relating to the themes studied in the Business language curriculum In total, there are approximately 200 micro-tasks in different categories uploaded on the center Students can use search function to find exercises that they need Besides, there is a section for grammar explanations in alphabetical order from which students can find clear explanations (which is a focus on form approach) for their grammatical problems These grammar points are linked with grammar exercises so as students can practice right after they are exposed with the declarative metalinguistic knowledge

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Coherent with cognitive accounts of second

language acquisition, the VRC provides necessary

opportunities for meta-reflection and individual

practice (Bertin and Narcy-Combes, J.-P., 2012;

Bertin, Gravé, & Narcy-Combes, 2010) by

offering students various types of focus on form

exercises after having had their attention drawn to

their problem areas (by their teacher) through the

production of a socially and communicatively

meaningful task

The benefits and limits of the VRC

The VRC offers students with various opportunities to practice; with a connected computer, they can log on to the center at any time

to work on their language problems Micro-tasks are linked together so that students can practice the language input they learn again and again Let’s take a look at a listening task below:

This particular example of an exercise was

made using hot-potatoes There's an easy html

code to use to integrate a listening document This

exercise is aimed at bringing students' attention to

specific collocations such as 'to pay attention' ' to

learn a lesson', 'to lay blame', to lay down

guidelines' so that they will learn them as fixed

chunks The noticing is done when students fill in those gaps while listening to the auditory input Then they have another exercise to practice using those expressions again

In short, by completing micro-tasks, students can enhance their attention to salient features of

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L2 input and memorize them Gradually, learners’

declarative knowledge will become more

automatic and begin to be incorporated into

procedural knowledge, which can be retrieved in

the future, (Ellis, 2008; Bertin et.al, 2010) The

noticing process is important as “attention is

necessary for all aspects of L2 learning”, Schmidt

(2001:3), and it is believed that “little learning of

new linguistics material from input is possible

without attended processing.” (Ellis, 2008:266)

The VRC allows teachers to draw students’

attention to particular language problems that they

have During the course, students have to upload

their written work on Moodle, the

computer-mediated platform for correction and individual

feedback, through which students’ specific

problems are pointed out By doing so, students’

attention is focused on specific language

structures when they log on to the center for

practice This process of learning enables the

effective language acquisition as Schmidt

(2001:13) claims that “only those features of

target structure that are noticed will be learnt” and

that “attention must be specifically focused”

The VRC also caters for individual differences

in language learning Students can log on to the

center for individual training based on individual

needs Students differ in language aptitude,

cognitive and learning style, language learning

strategies, and motivation, which are predictors to

second language learning success, (Dornyei and

Skehan, 2008) The center allows students to

adapt the language practice to their cognition

process, which will facilitate the acquisition of L2

However, despite its advantages, the VRC

remains underdeveloped compared to the

recommendations provided by cognitive accounts

of language acquisition The most important thing

is that the center has not yet comprised a very

large number of exercises for each exemplar in

order to make language associations become

automatic This is due to limitations found in less

well-resourced universities: lack of funding to hire

full-time developers, lack of time due to high

teaching loads and increased administrative tasks for associate professors and full-time teachers Besides, as the center is built based on the platform Moodle, providing sufficient, appropriate feedback and interactions is the biggest challenge for the teachers

Future developments

In the future, the researchers will take further actions to develop the VRC by following the corpus-based learning approach

Corpus-based learning is an approach in which learners can use corpus data to further their language learning, (Boulton, 2010) The key pedagogical approach in corpus-based learning is data-driven learning (DDL), a term coined by Tim Johns, who describes DDL as “the attempt to cut out the middleman as far as possible and to give direct access to the data”, (1991:30) In this approach, learners are exposed to large quantities

of authentic data, through which they play an active role in acquiring the language by observing, classifying and generalizing the language patterns This approach is chosen to develop the center for three main reasons: The DDL approach helps learners to acquire a language by discovering the patterns of the language use Learners are provided with a concordance of language items from which they are presented with multiple samples of the same items This helps learners to identify the patterns, analyze them so as to generalize the language use In this approach, learners are confronted with authentic resources of language input, which allows learners to observe what is written in a given circumstance Moreover,

it is believed that as learners learn to observe and make generalizations, they develop more autonomy; and this process promotes noticing and grammar-consciousness raising

The overall goal is to provide learners with concordance lines of language items in which key words appear in contexts; they will need to observe, classify, then identify and finally make generalizations to account for the patterns

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Below is an example of concordances lines

retrieved from the British National Corpus These

lines present the whole set of formulaic sequences

in which the word “increase” appears The

repetition of those chunks in the language input not only helps students to easily figure out the formulaic patterns of language but also remember them better

Boulton (2010) suggests a variety of activities

based on authentic data in the form of individual

or multiple concordances, including:

• identifying and underlining target items

• cloze and other forms of completion

exercises

• choosing the right form in context; putting

bare items in the appropriate form (e.g tense,

aspect, countability)

• correcting inappropriate forms

• matching split sentences

• re-arranging items

• word-formation

• question/answer (e.g what’s the difference

between X and Y? or what do X and Y have in

common?)

• grouping lines according to meaning, usage,

etc

• writing sentences or inventing new

examples

In the future, we will exploit the available

corpora data such as BYU-BNC

[http://corpus.byu.edu/bnc/] from University of

[http://bncweb.lancs.ac.uk] from Lancaster University, or COCA, the Corpus of Contemporary American English The corpora of these resources contain written texts such as newspaper and magazine articles, works of fiction and nonfiction, as well as writing from scholarly journals They also have a small portion of spoken transcripts from informal conversations, government proceedings, and business meetings

Conclusions

The VRC has been in use as an integral part of the task-based, blended learning program for Business English courses for nearly 6 years and it has received positive feedback from students, (Starkey-Perret and Ngo, 2014) Following cognitivist approach to second language learning, the VRC offers students with various opportunities for meta-reflection and practice as well as cater for individual differences By engaging in the virtual resource center for practicing, students will be able to focus their attention to specific problems and better memorize salient features of L2 The center is now

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undergoing further developments with the

application of corpus linguistics approach so as to

help students improve their language accuracy

REFERENCES

1 Bertin, J-C, Grave P & Narcy-Combes, J-P (2010)

Second Language Distance Learning and Teaching

New York: Information Science Reference

2 Bertin, J-C & Narcy-Combes, J-P (2012) Tutoring

at a distance: modelling as a tool Computer Assisted

Language Learning, Vol 25, No 2, April 2012,

111-127

3 Boulton, A (2010) Data-driven learning: taking the

computer out of the equation Language Learning,

60/3, p 534-572

4 Dornyei, Z and Skehan, P., (2008) Individual

differences in Second Language Learning In:C H

Doughty and M H Long, (eds) The Handbook of

Second Language Acquisition (pp 589-630) Oxford:

Blackwell Publishing

5 Ellis, R (2008) The Study of Second Language

Acquisition Oxford: Oxford University Press

6 Eysenck, M W (2001) Principles of cognitive

psychology Hove: Psychology Press

7 Johns, T (1991b), ‘From printout to handout: grammar and vocabulary teaching in the context of data-driven learning.’ In: T Johns & P King (Eds.),

Classroom Concordancing English Language Research Journal, 4: 27-45.

8 McAllister, J., Narcy-Combes, M-F, and Starkey-Perret, R (2012) Language teachers’ perceptions of a task-based learning programme in a French University In: Shehadeh, Ali and Christine A Coombe (eds.),

Task-Based Language Teaching in Foreign Language Contexts: Research and implementation 2012 xix,

364 pp (pp 313–342)

9 Schmidt, R (2001) Attention In Robinson, P (ed)

Cognition and Second Language Instruction,

(pp.3-32) Cambridge: Cambridge University Press

10 Starkey-Perret, R and Ngo, T P L, (2014) An analysis of a virtual resource center for Business English at the University of Nantes: student engagement and further development Nantes: APLIUT

36th conference

11 Willis, Dave & Willis, Jane (2007) Doing Tasked-based Teaching Oxford: Oxford University Press

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