Nghi thức thư tín trong thương mại quốc tế

De cac ngai lam quen vdi cac loai hang thu cong ma chang Col kinh doanh, chung toi gai cho cac ngai bang that may bay rieng, met bang gia de cac ngai tham khao.. De cac ngai co khai niem

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NGUYEN TRONG DAN

NM WC Mg TIN

TIMING MAI QUOC It

NHA XUAT BAN DAI HOC QUOC GIA THANH PHO HO CHI MINH - 2003

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1

I

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eV ti Atte Ate mini feemy cci 22uac 1e"

,Airtyin 3.-ivnygern

Trang 4

4

Ldi tua

Lai tUa

Thu tin gong vai trb resit quan trong trong thuo'ng mai qudc te No

có mat vet du'o'c set dung (' hdu het cdc giai loan ceict moi thu'ung vu Thu tin cling phcin cinh thcii dO vet ph'mg ccich kinh doanh cica cac nha doanh nghiep va gop phdn khong nhO veto thanh ding cilia doanh nghiep Chinh vi the ma viet cai gi vet viet nhu the new luon luon

la moi quan tam ceta ngu'd'i viet va cilia cdc doanh nghiep

Cudn "Nghi the& Thu tin Thuang mai Qudc te' du'o'c bien soan de gidp dOc gid giai quyet hai van de neu tren Va vi vay, cudn scich có cac cau mciu lien quan den cac giao dich thumg mai tru'c tiep: hOi hang, hoan gici, dat hang, thuc hien ddn hang, hop dOng, khieu nai Cudn scich cling có cac cau menu lien quan can cac hoat dOng thu'ung mai qudc te: bao bi, van tai, bdo hiem, vet cac phu'o'ng thilc thanh town tin dung thu', nh& thu Ngodi ra, giap thuo'ng nhcin bay to thien chi trong nhi-eng dip can thiet, cudn scich cung cap cau

u lien quan den cac thu cam oh, chile miing , chia buOn, thu gidi thieu, thiep mai

D'Oc gia có the ccin ctt veto tong tinh hudng viet thu cu the ma lu'a chon cdc cau mdu cho cac tinh hudng viet thu cica minh hoc cling có the seta dei'i mot vai tit ngiz cho thich hdp vai n'Oi dung thu Binh viet Cudn scich nay cling co the du'o'c dung nhu la su bet sung cho hai cudn scich thu tin trong thu'cing mai qudc tekhcic cua tcic gid:

1 Nguyen Trong Dan, Ngon ngii' Thu tin Thu'o'ng mai,

Nha Xudt bdn Gicio duc, Ha NOi, 1997

2 Nguyen Trong Dan, Thu tin trong Thu'o'ng mai Quific te; Nha, Xudt bdn Khoa hoc va Kj) thuOt, Ha NOi, 1998

3 Nguyen Trong Dan, Thu tin trong Kinh doanh Quo -c te;

Nha Xudt bdn Thdng ke, 2000

4 Nguyen Trong Dan, Ngon ngit Kinh doanh Quo-c te; Tru'o'ng Dai hoc Qudn ly Kinh doanh, Ha NOi, 2001

Nita!' dip nay tac gid xin bay to long bet o'n than thanh doi vdi Ong Nguyen Ngoc Bdo, Tru'O'ng khoa Dao tao Tai cha'c, Tru'O'ng Dai

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Nghi fink Thu tin Thlidng mai Qu6c to

hoc Ngoai thr'o'ng cta cung cap nhieu thOng tin can thiet va co y vu tdc gid trong viec Bien soan cudn scich nay

Tcic gid cling thanh tam cam o'n sinh vien Tru'eing Dai hoc Ngoai Thr'o'ng ei Ha NOi, thanh phd HO' Chi Minh va Da Nang dei giap cra va tao diett kien tuyen chon va the' nghiem ccic cau mitt cho cudn scich nay

Tcic gic xin bay to lbng biet chi oleic biet den nhac phu cria ,ninh, Ong Nguyen BOi Pha ye sr' girip dei va dOng vien veto lac cudn scich du'olc khdi thcio

Tcic gid mong mudn nhOn du'vc sr' (long g6p xay du'ng caa dOc gid grin xa nhiing Mn tai bcin tie -p theo cudn scich du'o'c hoetn hew va phuc vu dOc gia detc lu'c va c6 hieu qud hon

Ha N§i, thang 1 nam 2002 NGUYEN TRONG DAN

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g 6 Muc lye

Mu c lu c

1 Establishing trade relations - Thiel lap quan he ban ban 8

10 Free and firm offers - Chao hang to do \fa c6 dinh 65

12 Offers - Chao hang: Gioi thiOu - Nhan xet - Gdi Y 79

15 Terms of payment in international trade"- Dieu kien

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mv c iv c 7g

18 Letters regarding contracts(1) - That tit ye hOp done 120

19 Letters regarding contracts (2) - Thu tit ye hop d6ng(2) 126

21 Transport by sea and by air - Van tai duCing bin va

27 Processing and assembling - Gia cong va lap rap 178

28 Calling for bids and bidding - Goi thau va di thau 185

29 Economic and technical cooperation - Hop tac ky thuat 191

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International Trade Correspondence Etiquette

1 Establishing trade

relations

1 We are willing to establish

long-term business relations

with your firm

2 We have had many

opportunities to see that

your firm is a reliable

partner

3 I learned your name and

address of your company

from our business friends in

voi cong ty cua cac ngai

2 Chung toi da c6 nhieu dip thay rang cong ty cua cac ngai la mot doi tac clang tin cay

3 Chung toi ducic bie-t ten va dia chi cUa cong ty cac ngai qua cac ban hang cila chung toi a Nhat Ban

4 May I take the liberty to 4

introduce our company to

you?

5 We avail ourselves of this 5

opportunity to approach you

for the establishment of

business relations with you

Chung toi xin mao mu8i gioi thieu cong ty cua chung toi voi cac ngai?

Chung COI nhan dip nay ti6p can voi cac ngai de thie-t lap quan he buon ban voi cac ngai

6 We have been importers of

arts and crafts for many

years We express our

desire to trade with you in

this line

7 Vietnam arts and crafts

have obtained unanimous

approval in the international

market

8 Our corporation is

established for the purpose

of carrying on import and

export business

6 Chung toi la nguai nhap khau hang thii cong my nghe nhieu nam Chung toi mong man ban ban v6i cac ngai nganh hang nay

7 Hang thil cong my nghe cua Viet Nam duoc thi truong quo-c to d8ng tinh chap nhan

8 Cong ty cua chUng toi &toe thanh lap de kinh doanh trong linh vuc xuat va nhap khau

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Nghi thtic Thd tin Thlidng mai Qu'dc to 9 gj

9 We specialize in a variety of 9 Chung toi chuyen doanh medical instruments dung cu y te"

10 We have the advanced

technology, personnel and

expertise in serving the

needs of manufacturing

industry

11 We are striving to extend

economic cooperation and

exchange of technology with

foreign countries

10 Chung toi c6 cong nghe tien

c6 nplei va chuyen mon phuc vu cac nhu cat' ve ding nghiep the tao

11 Chiang toi phKn dau d6 and

rOng hop tac kinh t6 va trao doi cong nghe vdi nuoc ngoai

12 We learn that you deal in 12 ChUng toi bie't cac ngai textiles as your speciality chuyen doanh va lgy hang

det lam hang dac biet cua

relations with us in this

line, please let us know your

specific requirements

13 Gio day cluing toi vie't that chap hang tao di6u kien cho cac ngai Oat trien ngh6

Neu cac ngai muo'n thie't lap quan he buon ban vdi chUng toi ve nganh hang nay, de nghi cac ngai cho chung toi bie't cac yeu cau cu the dm cac ngai

15 Cong ty cUa cac ngai duoc cong ty BHD a New York, Hoa ICST gioi thieu vdi chung COL

16 We have a strong feeling

that we will be able to work

together to satisfy the needs

of our mutual end-users

16 TOi ca nhieu cam giac la chUng ta se ciao the ding nhau lam viec de thaa ma n nhu cAti cua nguai tieu dung cUa hai ben chUng ta

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g10 International Trade Correspondence Etiquette

17 We will not only supply you

with the highest quality

goods at a reasonable price

but also provide a good

after-sales service

18 We are in business for our

customers' convenience

19 You will see that OUT

business policies are very

flexible

17 Chung toi khong nhfing cung cap cho cac ngai hang hoa co chat bong cao nhat vdi gia phai chang ma con cung cap dich vu hau ma i c6 chat Wong

18 Chung toi kinh doanh vi sr thu4n loi cUa khach hang cua chung toi

19 Cac ngai se thay chinh sach throng mai cita chung toi rat linh hoat

20 Catalogues are

upon request available 20 Ca to 16 co theo yeu cAu

21 We hope you could send us

a copy of your Export

License of main items

suppliable at present

22 We always adhere to our

commitments

23 We can assure you that all

your orders will receive our

best attention

24 We assure you of our best

attention to any inquiries

from you

21 Chung toi by vong cac ngai c6 the giti cho chting toi mot ban giay phep xu'at khAt doi vdi cac mat hang chinh hiOn nay có the cung cap throe

22 Chung tell luon luon ton trong cac cam ke't cua minh

23 Chung toi co the dam bao vdi cac ngai rang tat ca cac don hang dm cac ngai deu nhan throe su chti y tot nh'at cua chung toi

24 Chung toi dam bao vdi cac ngai v6 sit chti y ldn nh'at cua chung toi d6i vdi cac Ulu hOi hang cila cac ngai

25 We are enclosing a copy of 25 Chung toi xin ph kern mot our price list bang gia cita cluing COL

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Nghi thiic Tint tin Thiicing mai Qu6c to 11M

26 We are sending you our

catalogues under separate

cover

27 To acquaint you with

various kinds of handicrafts

we handle we are sending

you, by separate airmail, a

commodity list for your

reference

28 In order to give you some

idea of the light industrial

goods we handle we have

pleasure in forwarding you

by airmail one catalogue

and several samples for

your reference

26 Chang toi dang gai cho cac ngai ca ta lo cua chUng toi trong met phong bi rieng

27 De cac ngai lam quen vdi cac loai hang thu cong ma chang Col kinh doanh,

chung toi gai cho cac ngai bang that may bay rieng, met bang gia de cac ngai tham khao

28 De cac ngai co khai niem nao do v6 hang cong nghiep nhe ma chUng toi kinh doanh, chung toi vui mang gai cho cac ngai bang may bay met ca ta lo va mot vai man hang de cac ngai tham khao

29 We shall appreciate your

giving this matter your

serious consideration

30 We look forward to

receiving your early reply

31 We thank you for your letter

of March 3 and should like

to discuss the possibility of

expanding trade with you

of the 6th this month and

shall be glad to enter into

business relations with your

company

29 Chung toi se hoan nghenh viec cac ngai xem xet nghiem talc van de nay

30 Chang toi mong nhan daoc thu tra lai caa cac ngai som

31 Chang toi cam on tha caa cac ngai de ngay 8-3 va muo'n thao lu'an v6 kha nang mc3 Ong viec ban ban vdi cac ngai

32 Chiling Vol xin cam do that caa cac ngai de ngay 6 thang nay va se vui mang thie't lap quan he ban ban vdi tong ty caa cac ngai

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M12 International Trade Correspondence Etiquette

33 We are convinced that with

joint efforts business

between us will be

developed to our mutual

benefit

34 We are sure that the

business between us will be

promoted in the years to

come

35 We very much appreciate

your efforts to explore the

market for our products

36 Our usual terms of payment

are by an irrevocable and

confirmed letter of credit

available by sight draft

37 If you find business

possible, please cable us for

offers

38 If any of the items is of

interest to you, please let us

know

33 Chung toi tin Wang rang vOi

sii c6 gang chung, viec buon ban gii a cluing ta se phat trien vi ldi ich cua nhau

34 Chung toi tin chic rang viec ban ban gifia cluing ta se duoc thtic day trong nhang nam toi

35 Chung toi rat hoan nghenh

c6 gang tim kiem thi truang

cua cac ngai cho sin pham

cua chling toi

36 Dieu kien thanh toan thong thuang cua cluing toi la bing tin dung thu khong the hay ngang va ditoc xac nhan la duoc thanh toan khi

có hei phieu tits kS7

37 Neu cac ngai thiy viec bu6n ban có the duoc, xin cac ngai dien de cluing toi a tint chao hang

38 Neu c6 mat hang ngai quan tam, xin cho chung toi biet

nao cac cac ngai

39 If you find our price

reasonable please cable us

for your confirmation

40 If you prices are in line, we

trus the important business

can materialize

39 Neu cac ngai they gia ca hop 11, de nghi cac ngai then cho cluing Col xac nhan cua

cac ngai

40 Neu gia ca cua cac ngai phu

hop, chting Col tin viec buon ban quan trong nay c6 the duoc thuc hien

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Nghi thile Thii tin Thudng mai Qu oc to 13[g

41 We are able to execute large

orders from stock

42 We have a large quantity of

electronic products in stock

43 We are able to supply any

quantity of our goods

without delay

44 We can offer a large variety

of chemical products

45 We are able to quote you

very advantageous terms

46 We are able to supply you at

most attractive prices

47 We shall appreciate it if you

will send us a brochure and

several sample books by

airmail

41 Chung toi có the thuc hiOn nhiing dun hang 16n giao hang ngay

42 Cluing toi co mot Wong lon hang din tit (du frit) trong kho

43 Chung toi c6 kha nang giao

ngay lap titc bat kS7 so hiong

hang nao

44 Chung toi có th6 chao ban cac san ph6m vOi mot s6 Wong loin

45 Chung toi có th6 chao ban cho quST ngai voi cac di6u kiOn rat có 16i

46 ChUng toi c6 th6 cung cap cho cac ngai voi gia hap dart nhat

47 Cluing toi se hoan nghenh n6u cac ngai giti cho chUng toi sach gioi thieu va vai quyen sach mat bang may bay

48 We are looking forward to 48

your samples

Chung toi cho mong nhan

&toe mau cua cac ngai

49 Our products will represent

the very latest in

technology

50 Our company is preparing

to offer your customers a

discount

49 San ph6m cita chung toi dai

dien cho tong ng0 moi nhgt

50 COng ty cita chung toi dang chu6n bi danh cho khach hang cita cac ngai mot ski

giam gia

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MI14 International Trade Correspondence Etiquette

1 We thank you very much for 1 Chting toi rat cam can nhiet your warmth and tinh va long men khach cua hospitality cac ngai

2 We are very grateful for the

trouble you took on our

behalf

3 We thank you for the

opportunity you have given

us to supply the goods you

need

enclosing an account of the

organization and handling

of Mac Donald Co, Ltd

2 Chung toi xin cam dn cac ngai da chiu su phien ha thay cho chUng COL

3 Chung toi xin cam dn cac ngai da clanh cd hei cho chUng toi de cung cap hang hoa cac ngai can

4 Chung toi cam dn tint cita cac ngai kem theo bao cao

ve to chic va kinh doanh cua Cong ty TNHH Mac Donald

(2) Congratulations (2) Chile miing

4 We join in sending you our

best wishes for the future

Toi vie't that nay xin gifi den ngai ldi chdc mifng nong nhiet cua toi nhan dip ngai cludc de bat lam giam do-c dieu hanh

2 Chlic mifng dude de bat xi:mg dang

3 Chic mifng Noel va nam

4 Chung toi ding gUi den cac ngai nhung lai chtic COI dep cho Wong lai

my 1

on

as

Trang 15

Nghi thtic Tint tin nuking mai Quiic to 15

5 The Director and staff of our

Corporation take this

opportunity of wishing you

every success and

prosperity in the coming

year

5 Criam d6c va can be cong nhan vien tong cong ty cluing toi nhan dip nay chic cac ngai moi thanh cong va thinh \arcing trong nam toi

6 We would like to tell you 6

how pleased we were to

hear of your promotion

Chung toi xin bao de ngai bi6t chung toi da rat vui miing khi bi6t ngai ditec de bat

7 I would like to send you and

all members of your firm my

sincere wishes for a Merry

Christmas and Happy New

Year

8 Please accept our warmest

congratulations on your

marriage

9 Please accept our sincerest

wishes for your future

happiness

(3) Condolence

7 Toi xin giti toi ngai va toan the can be cong nhan vien chiic cua quS7 cong ty nhung lei chilc mitng Thien chila Giang sinh va nam mei chan thanh nhat

8 Xin ha y nhan nhitng lei

chile mitng chan thanh nhat

cua chung toi nhan ngay ciia orig

9 Xin ha y nhan nhiing lei chilc mitng chan thanh nhat

cua chung toi nhan ngay cuoi cua ba

(3) Chia buein

1 We were distressed to learn 1

that your Chairman has

died

Chung toi dau don bi6t tin giarn dOc cUa cac ngai da tit trAn

2 We are writing to express

our deep sympathy

3 Please convey our sympathy

to lady Langley and her

family

2 ChUng toi vi6t thu nay xin bay to lei chia ban thong thi6t cua chUng toi

3 Xin ha y chuy6n lei chia bun dia chUng toi toi quS7

ba Langley va gia quyen

Trang 16

4 I was very sorry when I 4 Toi rat bun bie't tin "Ong bi learned that you had been tai nan tren &tong v6 nha

in an accident on your way

home

5 We have learned with deep

regret of the death of

6 We share your deep grief at

the death of and send you

our sympathy in your

distress

7 May we express our

heartfelt sympathy in your

great loss

of sympathy on the death of

5 Chung toi rat tie.c dude tin v6 cai che't cua ong

6 Chung toi xin chia buOn vdi ngai v6 cai che't caa va xin den ngai lei chia ban ve viec khong may ciia ngai

7 Chung toi xin chia bun sau sac ve ton thgt to lon cita ngai

8 Chung toi xin cam on thu chia bu6n cua cac ngai v6

cai che't

Trang 17

Nghi fink Thu( tin Tinidng mai Quac to 17 el

3 Invitation

1 Mr A requests the pleasure

of the company of Mr B to

dinner on

2 The Director of Hanoi

requests the pleasure of the

company of Mr Smith at

reception at on

3 The Commercial Counsellor

of the British Embassy in

Hanoi requests the pleasure

of your company to bid

farewell to Mr Brown

4 We have pleasure in inviting

you to the International

Fair in Poznan

5 It is our great pleasure to

extend an invitation to you

to participate in the 8th

Osaka International Fair

6 Mr B has much pleasure in

accepting the kind invitation

of Mr A to dinner on

7 Mr B thanks Mr A for his

kind invitation, but regrets

that a previous engagement

prevents him from accepting

the same

8 R.S.V.P to the Secretary, 52

Grace Church Street London

E.C.3 Regret only

3 Tham tan Thuong mai Dai

sit quan Anh tai Ha Nei tran trong kinh mai ngai den di le chao tit biet Ong Brown

4 Chung toi tran trong kinh

mai ngai den di hei chi Quo'c t6 Ian this d Poznan

5 Chung Col tran trong kinh

mai ngai tham dii Hoi chi Qu6c t6 Osaka lan this 8

6 Ong B rat han hanh nhan lai mai cila 'Ong A den dv tiec vao toi ngay

7 Ong B cam on Ong A co nha

ST mai nhung tiec la cla co hen truoc khong nhan lai mai duoc

8 Xin tra lai cho that 14, so/ 52, ph6 Grace Church Luan Don E.C.3 De nghi c6 gAng

d6n dv frit khi thvc sit khong den duoc

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18 International Trade Correspondence Etiquette

9 We shall be glad to welcome 9 ChUng toi se vui mUng don you there tie"p ngai tai do

10 We look forward to meeting 10 Chung toi mong &doe gap

Trang 19

Nghi fink Thu tin Thiidng mai Qui:sic to 19

4 Routine letters

1 We have acquired a building 1

for a new company dealing

me i kinh doanh hang da

2 The goods are sound

quality and reasonable

price

in 2 Hang h6a tot v6 pham chat

in va phai chang ve gia ca

3 We have decided to open a

branch in Amman with Mr

Haddad in charge

4 We wish to notify you that

Mr Robert Smart has now

left our service

5 Mr H Brooks, our

Representative is traveling

in your country and will

have the pleasure of calling

on you some time next

week

6 We shall appreciate whatever

assistance you can give Mr

Hoang

7 We shall be pleased to

perform similar services for

you should the opportunity

ever arise

8 We trust that these items

will interest you sufficiently

and encourage you to place

an order through him

3 Chang tei da quye't Binh and met chi nhanh Amman do Ong Haddad phu trach

4 Chung toi xin thong bao de cac ngai bie't Ong Robert Smart &A thoi viec d cong ty chting toi

5 Ong Brooks, dai dien cua

thong toi Bang di chao hang

a nu6c ngoai va coy muon ghe tham ,cac ngai vao ngay nao do tuan sau

6 Chung toi se hoan nghenh bat kS7 sii gidp dd nao cua

cac ngai doi voi Ong Hoang

7 Chung tei se vui miing lam cac viec nhlf the ne"u c6 dip

8 Chiing toi tin rang nhiang mat hang nay se lam cho cac ngai quan tam Ilan va khuye'n khich cac ngai dat hang qua Ong ay

Trang 20

9 The new arrangement will

lead to still higher standards

in the service we provide

10 We look forward to your

being one of the first

customers

11 We shall require hotel

accommodation for members

of our staff

12 Please advise availability

and price of the following

accommodation one double

room and five single rooms

for ten nights commencing

15th May

13 Will you please reserve the

following accommodation

for our Director and his wife

and five members of his

10 Cluing toi mong rang cac ngai

se la mot trong nhiing khach hang dau den

11 Chung toi can ch6 khach san cho cac thanh vien cua chting toi

12 De nghi cac ngai cho bi6t gia cho thue ch6 d nhu sau: mot phong doi va nam phong ca nhan trong muoi dem bat dau tit 15 thang 5

13 De nghi cac ngai danh truoc cho chUng toi ch6 d cho giam do/c caa cluing toi va phu nhan cling nam thanh vien cua ong

14 Xin hay xac nhan thue phong nay vao chuy6n thus sau

15 Any service you may render 15

Mr Nguyen Minh will be

highly appreciated

16 Mr Huy will be in need of 16

information about the various

firms dealing in his

particular lines of business

Bat kSi nhi ng viec gi cac ngai có the gitip ong Nguyen Minh deu duoc danh gia cao

Ong Huy se can nhiing tin tlic ve cac cong ty khac nhau kinh doanh nhiing mat hang dac biet cita orig

Trang 21

Nghi auk Thti tin Thurdng mai Qu6c to 21g

17 We shall be happy to have

an opportunity of rendering

the same service to your

friends

18 We should like to inform

you that from 1 9` Dec., we

would open a new

corporation under the name

of the Vietnam National

Import and Export

Corporation

19 We assure you that we shall

continue our activity under

the new name with the

same conscientious-ness as

before

17 Chung toi se vui miing có dip giUp ban be cilia cac ngai nhu vay

18 Chung toi xin bao de cac ngai bie't tit ngay 1 thang 12 chUng COI se and mot tong cong ty moi có ten la Tong Cong ty Xu'At Nhap kha'u Vi" t Nam

19 Ch'ing toi ,xin dam bao voi cac ngai rang chung toi se tielo tuc hoat &Ong theo ten mOi mot each tan tam nInt trade

Trang 22

M22 International Trade Correspondence Etiquette

5 Memo

1 I am concerned about our 1

company and the future of

retailing

2 We presently offer ordering 2

services by catalogue and by

telephone

5 Thti not bo

Toi lo Fang v6 cong ty va Wong lai ban le cUa cong ty chung ta

Hien nay chting ta da chao dich vu dat hang bang catalo va dien thoai

3 In the future, howrwer,

telecommunications

offerings will be increasing

3 The rilning trong tticing lai viec chao ban bang cac phitong tien vien thong se tang len

4 We must stay well 4 Ch'ing toi phai c6 day du informed thong tin

5 Please send me the names

of all interested staff by

noon on Wed 1" March

anonymous if preferred; but

prizes will be awarded the

comment, which will reflect

the cost savings achieved by

adopting suggestions

5 He nghi giti cho toi danh sach tat ca can be, nhan vien quan tam den van de nay \rho trim this 4 ngay 1 thang 3

6 Ngithi ta de nghi tie-n hanh

them dinh lai cac phtiong

phap hien clang dung trong ant tin thitong mai a cong

dp dung nhang y kien nay

Trang 23

Nghi tilde Thii tin Thiidng mai Qui:lc to 23

8 No redundancies are

expected from this exercise,

but re-training is needed for

staff who have not used

word-proce3sor before

9 All clerical staff are

required to take an extra

copy of all memos, letters,

reports etc produced in the

two weeks commencing 4

July and 11 July

10 On each piece of work,

please add the following

coding, as near to the top

right hand corner as

possible

8 Nguai to khong mong doi có ngtthi bi thita ra trong vi8c nay, nIning dao tao lai la

can thie't cho nhiing can b(5 nhan vi8n ma truoc day clam dimg clnicing trinh xit

1ST van ban trong may tinh

9 Tat ca cac nhan vien d8u phai mang them mot ban

cac loci thti not b(), dui tit, bao cao v.v viol

trong hai tuan bat d'au tit 4 thang 7 va 11 thang 7

10 Tren moi bai (ban) d'd nghi bi3 sung ma s6 sau day, cang Wan phia tren goc phai cang to-t

11 Please include all rejected 11

and retyped letters so that

the full extent of your work

is appreciated thoroughly

D8 nghi gop tat ca nhung bite tint bi tit choi hoac phai danh may lai de town b0 Mae do tong vi8c cua cac vi

có the &toe xem 'cot mot each thgu dao

Trang 24

es24 International Trade Correspondence Etiquette

6 Inquiries

1 We should be glad if you

would send us patterns of

Ladies' Woolens

2 We are interested in cutter

Model 05 and we shall be

obliged if you will send us a

quotation for this machine

3 We would be obliged if you

will kindly let us have your

offer of the goods n

question

4 We are indebted for your

address to the Trade

Delegation of Japan in

Hanoi

5 We are interested in the

purchase of tea of Vietnam

Origin for immediate

shipment

6 Thu hOi hang

1 Cluing toi rat vui mUng neu cac ngai giii cho chung toi mau do len phu

2 Cluing toi main mua may cat kieu 05 va cluing toi se biet do neu cac ngai giii bao gia may nay cho cluing VA

3 Chung toi se biet on neu cac ngai giti cho chung toi chao hang cila nhang hang hoa nay

4 Nho Doan dai bleu Thuong mai Nhat Ban a Ha Nei ma cluing toi dive biet dia chi

cua cac ngai

5 Chung toi muon mua che, xugt xu Viet Nam, giao hang ngay

6 We are looking forward to 6

your early reply lai Chung toi mong cac ngai tra soul

7 We thank you for your 7

inquiry of 1" Dec for

Ladies' woolens

8 We have received your

letter of 30th Nov for

Vietnamese softwood, for

which we thank you

Ch'ing toi xin cam on thu

cua cac ngai ngay 1 thang

12 hOi mua do len phu nit

8 Chung toi da nhgn duoc that cua cac ngai de ngay 30 thang 11 hOi mua go x6p cUa Viet Nam, chting toi xin cam dn

Trang 25

Nghi fink Thai tin Thiidng mai Qu6c to 2519

9 We have much pleasure in

sending you herewith a fairly

full collection of our latest

and best selling designs

10 We are sure that you will

find it sells very well

indeed

11 We are pleased to inform

you that we have today sent

you by parcel post the

following samples:

9 Ch'ing toi rat vui miing giii

kern cho cac ngai met be kha day du cac kith.' mai nhat va ban chay nhat

10 Cluing toi tin rang cac ngai

se thay mat hang nay ban chay that Su

Chung toi vui mUng bao cho cac ngai bi6t rang hem nay chUng ,toi da cho cac ngai bang buu kien nhung mau sau:

against a Bill of Lading, an

invoice and a works' test

certificate by an irrevocable

L/C to be opened in our

favour with the Commercial

Bank, London

14 We regret to inform you

that we are not in a position

to meet your requirements

for the time being

15 We regret to inform you

that we are not in a position

to offer you any tea for

immediate shipment

16 May I know what particular

line you are interested in

chung nhan cua nha may

14 Chang toi lay lam ti6c bao cho ngai bi6t hien nay chring toi khong có kha nang dap , Ung nhu cau ma cac ngai can

15 Chang toi lay lam ti6c bao cho cac ngai hien nay chiing tei khong co kha nang chao ban the giao hang ngay

16 Chung toi mu6n bi6t mat hang cu the nao cac ngai mu6n mua trong loat hang nay

Trang 26

17 We are interested in

discussing arts and crafts

business with you

18 What products do you want

to purchase this time?

19 I want to purchase some

chinaware from your

company

17 Cluing t6i mian thao luan voi cac ngai v6 hang thU cong my nghe

18 Lan nay cac ngai man mua nhi-ing hang gi?

19 ChUng tai mian mua met It

do sit ciia cong ty cac ngai

20 What particular items are 20

you interested in?

21 We are very much 21

interested in Ha Dong pure

silk from you

22 This is our inquiry Would 22

you like to have a look?

23 Could you give us some idea 23

about your price?

24 Have you got the samples 24

for this line?

Cac ngai muo'n mua nhang mat hang cu the nao?

Cluing toi rat mian mua Iva td tam Ha Deng cua cac ngai

Day la yeu cdu cua chung toi Cac ngai co mu6n xem khong?

Cac ngai có the cho chung toi biet qua v6 gia cUa cac ngai chit?

Cac ngai da có mdu cho mat hang nay cluia?

25 We hope that we can do 25

substantial business with

Trang 27

27 g Que;c to

Nghi thtic Thti tin ThVdng mai

29 For the time being we can

mot supply Grade A as it

has been sold out

30 If you cannot supply Grade

A, Grade B ill do

31 There are a lot of designs to

choose from Grade B

32 We'd like to know the

availability and the

conditions of sales of this

line

29 Hien tai chiing toi khong the cung cap loci A &foe vi loci nay da ban het r6i

30 Neu cac ngai khong the cung cap loci A, thi loaf B cung Bloc

31 Loai B ding c6 nhieu

de chon

32 Chiing toi muen biet kha

nang hang va dieu kien ban mat hang nay

mau

33 We assure you of an ample

shipment of the goods

34 Could you tell me the

Article Number of the

product?

35 Once of our clients is

desirous of purchasing

motorcycles for his stock

36 We understand that you are

leading exporters of the

goods and you can provide

the specifications we need

37 Have you got a product of

va giao hang ngay

34 Cac ngai c6 the cho chiing Col biet s'6"ciia san plia'm

35 Met trong nhiing khach hang ciia chung Col dang muen mua xe may de drt frit

36 Clning toi hieu rang cac ngai la nha xua:t khau hang dau mat hang nay va cac ngai c6 the cung cap cac quy cach cluing toi can

37 Cac ngai c6 san pha'm c6 quy each nay khong?

38 Mi nghi rang kik FH- 200 phii hop veil quy each cila cac ngai

Trang 28

g28

39 Have you read our leaflet?

40 What type do you want to

order?

41 We are thinking of placing

an order for BH-1912TD

42 What is the distinguishing

feature of the motorcycle?

motorcycle handled easily

44 We look forward to your

offer for the type of

computer in which we are

interested

45 Please quote for the supply

of 3,000 metric tons of steel

43 Loai xe (nay) de dieu khien

44 Chung toi cha mong nhan

&foe chao hang ban loai may tinh chung toi quan tam

45 De nghi cac ngai bao gia cung cap 3.000 tan met Ong thep

43 The can by

46 Please quote us your price 46 De nghi cac ngai bao gia cua

on CIF London basis the ngai cho chung toi theo

dieu kien CIF Luan Don

47 Do you offer FOB or CIF?

49 In case you are unable to 49 Trong trtiang hop cac ngai offer us at this time may we khong the chao ban cho suggest that you quote us chung toi Fan nay, chung COI

an indicative price first xin de nghi cac ngai bao gia

dpi kien truck

Trang 29

Nghi thi?c Thti tin Thticing mai Queic to 29g

50 D6 nghi cac ngai bao gia cho chang toi tang sdm tang tot

50 Please quote us as soon as

possible

51 Please quote us the lowest

price CIF DANANG and

indicate quantities and

various sizes that you can

supply for prompt shipment

52 We shall be obliged if you

will give us your lowest

quotation CIF DANANG

51 De nghi cac ngai bao gia CIF tang Da Nang th5p nh5t cho cluing toi va bao so Wong lan kith cd khac nhau

ma cac ngai cung cap giao hang ngay

52 Chiing Col se bie't do n6u cac ngai bao gia CIF tang Da Nang th5p nhart cho cluing

-COL

53 Several of our customers

have recently expressed

interest in your leather

shoes and inquired about

their quality and price

54 We are delighted with your

bicycles I'm thinking of

placing an order I'd like to

know what you can offer in

this line as well as your

sales terms, mode of

payment, time of delivery,

discount, etc

56 Chung toi pha'n khOi v6 xe clap cila cac ngai Toi clang suy tinh d6n viec dat hang Chung toi , mu6n cac ngai co the chao ban loai nao trong loat hang nay cung nhu dieu kien ban hang, pinking thlic thanh toan, thai han giao hang, giAm gia v.v

53 Please quote us your lowest

price for the items listed

hereunder

54 If your price is reasonable,

quality satisfactory and

delivery acceptable, we will

send you large orders

53 De nghi cac ngai bao gia th5p nhait doi vdi nhUng mat hang liet ke duel day

54 1\16u gia cUa cac ngai ph5i chang, ch5.t Wong th'ea clang

va dieu kien giao hang ch5p nh5n duct, chung toi se giti

cho cac ngai nhung don hang ldn

55 Met so khach dila cluing toi g5n clay d5 to ra muOn mua giay da va hei ve ch5t Wong

va gia ca cUa

Trang 30

57 As we understand that you

handle export of Hang Kenh

carpet, we should like to

know whether you could

supply 400 pieces of pure

wool carpet for shipment

before the end of March

58 We are interested in your

Singer Sewing Machines

and shall be glad if you

could make us an offer for

300 sets

59 Please send us all available

data on your leather goods,

400 tam tham len giao hang tilt& cuoi thing ha hay khOng

58 Chung toi mu6n mua may khdu Singer cilia cac ngai vä

se vui mUng neu cac ngai chao ban cho chting toi :300 chi6c

59 He nghi cac ngai gUi cho chting tei cac s6 lieu có sin

ye hang da cua cac ngai de chung toi c6 the gidi thieu sari pham cilia cac ngai cho khach hang cilia chUng toi

60 We are sending you our 60 Ch'ing toi xin gifi cac ngai quotation sheet covering bang bao gia doi vdi nhfing these goods hang nay

61 We have received your 61 Chung toi da nhan dude thu enquiry dated 7` 1` May for he)i hang cilia cac ngai

our brand bicycles

62 We find that the selling

prospects for your Sanyo

brand conditioners at this

end are good and we look

forward to receiving your

samples soon

you that there is a steady

demand for SANYO brand

refrigerators in this market

and we would like you to

send us an offer

62 Chung toi thay trien vong ban may diet' hea nha n hieu

"Sanyo" a thi truCing nay tot

va chi mong nhan dude mau cua cac ngai sdm

63 Chung toi vui mifng bao cho cac ngai biet rang nhu cAu doi veii may dieu Ilea SANYO

ct thi truang nay on dinh va

de nghi cac ngai gifi cho chUng toi met chao hang

Trang 31

Nghi thilc Thii tin Thitdng mai Qu'eic to 31

66 We are considering buying

Vietnam light industrial

goods

67 Before we can do anything,

we should like to have

further particulars

68 We have inquiry in hand for

a large quantity of raisin

64 Chung tei vui mUng bao cho cac ngai bie-t rang chung toi

da gop phan mgm cith cac ngai vao chueng trinh ban hang cim chUng toi De nghi cac rigai giii cho chung toi

cac mat.' dai dien

65 De nghi cac ngai giti cho chUng toi bang gia hang dien

66 Chung toi dang xem xet viec mua hang tong nghiep nhe cim Viet Nam

67 Trudc khi chUng tei có the lam viec gi do, chung toi mu6n ce them cac chi ti6t

68 Chung tei ce thu 11.6i hang mua met s6 Wong lon dau raisin

you that we have included

yours softwares in our sales

programme Please send us

some representative

samples

65 Please send us your price

list of electronic devices

69 We require for immediate

delivery 9 metric tons of

peanuts and shall be glad to

receive an offer from you

70 We are thinking of getting a

supply of Vietnam tea

Please send us your best

offer by cable indicating

origin, packing, quantity

and the soonest time of

delivery

71 We should be grateful if you

would give us further detail

of Vietnam tea

69 Chung toi can 9 tan met lac giao hang ngay va se vui min-1g nhan duoc chao hang

cua cac ngai

70 Chung tei dang suy tinh mua the dm Viet Nam Be nghi giti cho chung toi chao hang tot nhat bang dien not

re xuat xn, bao bi, so Wong

ce san va thei gian giao hang sOm nhat

71 Chung toi se bi6t do neu cac ngai cung cap cho chUng Vol them cac chi tie-t ve the cua

Viet Nam

Trang 32

g32

72 Will they be supplied from

stock?

73 The stock is all sold out

74 Please offer any quantity

that can be supplied from

stock

75 Please tell us the quantity

you want, so we can work

out the offer

76 As to the quantity we

intend to order, we'll let you

know tomorrow

77 Could you give us an

indication of your price?

72 Lieu chting se dude giao ngay chit?

73 Hang trong kho da ban het r6i

74 De nghi cac ngai chao s ltidng c6 the giao ngay

75 De nghi cac ngai not chting s6 Wong cac nga muen de chting toi c6 the dua ra chao hang

76 Ve sO ltidng chung toi dti dinh dat hang, chting toi c6 the ra chao hang

77 Cac ngai c6 the cho chting toi biet dtf tinh gia caa cac ngai khong?

cho

78 We hope you'll quote us 78

your most attractive price

CIF DANANG

Chung toi by vong cac ngai

se bao cho cluing toi gia CIF

Da Nang

79 If your quotation is

competitive, we are ready to

place large orders for

chemical products

80 Please quote your price on

FOB basis, indicating the

postage for despatch by

parcel post to Hai Phong

79 Neu ban gia caa cac ngai co site canh tranh, chting toi san sang dat hang ldn mua cac san pham hoa chat

80 De nghi cac ngai bao gia ren cd sd FOB, cho biet tide phi a bang btiu Bien

en cang Hai PhOng

81 We shall be pleased if you C

will send your lowest c

quotation for the following b

m

81 hung COI se vui mang neu

dc ngai giti cho chung toi

ao gia dap nhat d6i vdi cac

at hang sau day

Trang 33

Nghi thtic Thii tin Tinidng mai Queic to 33 el

82 Will you please let us know

how long it will take you to

deliver the goods?

what your terms of payment

are?

what discount you can give

for an order exceeding 500

sets?

85 Please offer 3 metric tons of

Thai Nguyen green tea for

shipment in May at the

latest

82 D6 nghi cac ngai cho eh -Ling toi bik mat bao lau cac ngai moi c6 the giao hang &roc?

83 D6 nghi cac ngai cho chUng toi bie't di6u kien thanh toan cUa cac ngai la gi?

84 136 nghi cac ngai cho chung tei bit cac ngai se giam gia cho chung toi bao nhieu cho don hang dat mua tren 500

138

85 D6 nghi chap ban 3 tan met the xanh Thai Nguyen giao hang vao thing 5 la cham nhat

86 Should the quality inquired

for be unavailable you

might deliver its nearest

equivalent

87 We would like to enclose our

inquiry No 112 MT and are

looking forward to receiving

your offer on CFR Dung

Quat, Quang Ngai

88 We have pleasure in

enclosing our inquiry

Nc1.2345 dated 19th Dec 19

which must have reached

you by now We are

anxiously awaiting your

offer by cable

86 Neu chk luong yeu Cat.' ma khong c6 sari, cac ngai c6 the giri nhang hang tuong

tai nhk

87 Chung toi xin giii kern thu nay thu hOi hang cilia chung

toi so 112 MT va mong nh4n duoc chao hang cUa cac ngai theo dieu kin CFR Dung Quat, Quang Nga i

88 Chung toi vui mung girl kern thu hOi hang s6 2345 d6 ngay 19 thing 12 nam 19

ma c6 gia nay da den ch6" cac ngai roi Ch'ing toi nong lOng the doi chao hang ciia cac ngai bang diO

Trang 34

89 We must make it clear from

the very beginning that

competitive quotations are

essential

90 As we are likely to place

large orders regularly we

trust you consider the

allowance of some special

concessions

89 Chung 01 phai lam ro ngay

tit ddu rang bao gia ce site canh tranh cua chting toi IA thiet yeu

90 Vi chung toi ce the dat cac don hang ion thuang xuyen, chUng toi tin rang cac ngai

se xem xet va co nhang sit

nhuong b8 dac biet nao do

De dine day van de, de nghi cac ngai bao gia bang Bien cho cluing toi truCic ngay 6 thang 5

91 To speed up the matter, 91

please quote us by cable

before May 6th

92 The above inquiry was

forwarded to you on May 6th

but up to now we have not

received your quotation

Your early offer will be

92 Thu hoi hang cila chung toi

da g17.1i • cho cac ngai trueic ngay 6 thang 5 ma MI bay gin chung toi van chua nhan duoc ban gia cim cac ngai Chao hang scam cua cac ngai

se &foe danh gia cao

93 Chung toi dang cho mong cac ngai tra lai tint hai hang

cila cluing tel

94 Chang toi ce long tin a chat luting cac sari pham cua Viet Nam

95 Cluing toi tin cac ngai cc') the thaa ma n &roc cac yeti cAu cUa chung -COL

Trang 35

Nghi thiic That tin Th'dicing mai Qiieic to 35 El

7 On Price

1 This is the rock-bottom 1

price and any further

reduction is out of question

7 Ve gia ca

Day la 'mac gia thap nh -at va viec giam gia them se khong ban den nfia

2 We cannot grant the

reduction you ask, because

the price has ready been cut

as far as possible

3 This is the very lowest

quotation of ours and we are

unable to entertain any

counter-offers

4 Although your price is

bellow our level, we accept

this order as exception, with

a view to initiating business

with you

5 As far as I can see, it would

be impossible for us to make

any further concession

6 That's our last word We'll

never go any lower than $

135

7 If you can accept our price,

the business will no doubt

3 Day la bao gia th6 nhgt

cua thong toi va chung toi khong the xem xet bgt tit

don hoan gia nao

4 Mac du cac ngai tra gia thgp hon mite gia ca.a cluing toi song cluing toi chap nhan don hang nay nlut met ngoai le voi y dinh bat dau tong viec kinh doanh \Tel cac ngai

5 Theo nInf toi biet thi cluing toi khong the nlutang be them nita

6 Do la lei cuoi ding ciia cluing tel Ch'ing toi se khOng bao gio data ra cac

mitt gia thap duel 135 USD

7 Neu cac ngai cc') the chap nhan gia cila cluing toi , viec kinh doanh nay se &lac giai quy6t

8 Cluing toi se chaTp nhan giam gia may anh nInt met loat hang giai thieu

Trang 36

IN36 International Trade Correspondence Etiquette

9 The price quoted was for the 9 Gia da bao cho to hang ma small lot you named, 10 cac ngai dinh la: 10 chi6c va sets; we can offer you 10% 10% cho lo hang 300 chi6c off for a 300 set lot

10 The above-quoted prices are

all on the basis of CIF Hai

Phong

11 Our prices are usually based

on CIF, but CFR will do if

buyers request

12 We quote the prices for these

four commodities on the

bass of FOB Kobe net at

your request

13 These articles are

best-selling in European markets

Considerable business has

been done with other

customers at these prices

14 Only 0.3% is to be deducted

from the CIF price, if buyers

like to trade with us on CFR

basis and insure the goods

themselves

15 The price on CIF Hai Phong

terms excludes the overland

freight and insurance from

the port of destination to

any other inland city

10 Nhang gia bao d tren (.16u dixa tren diet' kien CIF Hai Phong

11 Gia cua thong toi thvong dva tren dieu kien CIF song n6u ngtfai mua yeu cAu thi chting toi se tinh gia CFR

12 Chung tei bao gia cho b6n mat hang nay tren co se dieu kien FOB tang Kobe khong gem gia bao bi theo yeu eau cua cac ngai

13 Nhung mat hang nay ban chay nhat tai cac thi

chau Au Chung tei da ti6n hanh nhieu vu kinh doanh Ion vdi cac khach hang khac theo gia nay

14 Neu nguoi mua inuen buena ban vOi chting tei, tren co se dieu kien CFR va to mua bao hiem hang hoa thi gid

ca se bang gia CIF trif 0,3%

15 Gia nay dva tren dieu kien CIF Hai Phong khong bao gem ell& van chuyen &tong

be va phi bao hiem tit tang den bat kY thanh ph6 nao trong not dia

16 Buyers are to take care of 16 Ngtioi mua phai lo lieu viec inland trans)ortation van chuyen trong nei dia

Trang 37

Nghi That tin Thudng mai Quoc to 37 cg

17 We have already made the 17 Chung toi da lam re toan be whole matter clear to you: van de cho cac ngai: chUng

We cannot grant you any toi khong the nhuong be further concession them ntia

18 In view of recent

development of the market,

we do not think price

reduction is possible

19 In the interest of future

business, I agree to

compromise

20 The prices we quoted are

closely calculated and

considerate moderate

21 The present price fluctuation

in the world market has

necessitated the adjustment

of price for cameras to $800

per set CIF Saigon

22 Because of the rising

tendency in the market

price of nut-meat we have

to adjust our price to the

level prevailing in the world

market

18 Do nhUng tien trien gan day cua thi truong, cluing toi khong nghi rang gia ce the

ha nita

19 Vi tong viec kinh doanh trong Wong lai, Col dung thOa hiep

20 Cac 'nue gia chUng toi bac)

da dude tinh toan chinh xac

va duoc coi la vita phai

21 S4 bi6n deng gia ca hien nay tren thi trueng the gidi da buec chang tei dieu chinh gia may anh la 800 USD/ chi6c, CIF tang Sai Gen

22 Do xu hudng tang gia nhan qua hat de tren thi truang chUng toi phai dieu chinh gia cilachUng toi xu6ng mite gia pho bien tren thi truang the gioi

23 We wish to recommend you 23

another quality at a lower

price for your consideration

Chung tei mu6n gioi thieu, cho cac ngai mat hang khac

co chat luting d mite gia thap hdn de cac ngai xem xet

24 As business has been done

extensively in your market

at Japanese price, we regret

that we cannot accept your

counteroffer

24 Vi viec buon ban da duoc thiic hien nhieu theo gia clan nguoi Nhat, chUng toi lay

lam ti6c khong the cldp nhan hohn gia cua cac ngai

Trang 38

1E38 International Trade Correspondence Etiquette

25 Not that we have no desire

to conclude this business,

but that we see no way to

change the price as

requested

26 We are not in position to

entertain business at your

price, since it is far below

our cost price

27 Being far lower than what is

prevailing in the market

today, your counter-offer

has to be declined

28 As your counter-offer is

beyond what is acceptable

to us, we cannot help but

return to you Indent N2.320

29 We feel sure that a fair

comparison in quality

between our products and

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