Lecture 1 Course Introduction. In this chapter, the learning objectives are: How is this course organized? what is inventory and material management management? A historical perspective.
Trang 1Material Management
LSM736
Trang 2Course Introduction
Trang 3• How is this course organized?
• What is Inventory and Material Management Management?
• A Historical Perspective
Trang 5OM = Designing, operating, and improving
the systems that deliver the firm’s primary products and services
Operations Management = Strategy
Execution
Time
Flexibility Quality
Cost
Trang 61. What is our strategy?
2. How do we design our operations to support it?
Product / Service Development
Supply Chain Management Process Design and
Management
Trang 7C C
R
R W
.com
Trang 9Phase 2
Phase 3
Phase 4
Phase 5
Planning Concept Development System-level Design Detail Design Testing and Refinement Production Ramp-Up
Adapted from U&E
2002
Trang 10• Strategic decisions (longterm impact)
• Tactical decisions (midterm impact)
• Operational decisions (shortterm impact)
Trang 11Strategic questions that operations managers ask and respond to …
Trang 12Manufacturing Services
Prod. Development
Tactical questions that operations managers ask and respond to …
Trang 13Manufacturing Services
Prod. Development
Operational questions that operations managers ask and respond to …
Trang 14What is the goal of OM with respect to production/service systems?
Effectiveness is doing appropriate things to create value for the
organization
Usually, these things require a tradeoff
Trang 16– 31% internal (equipment breakdown, manufacturing problems, quality problems, inaccurate inventory records, poor
Trang 17You can get an interesting job!!
Supply Chain ManagerQuality Manager
Project ManagerOperations Consultant Plant Manager
Procurement ManagerThe OM Area at Tech is ranked in the top 10 in the US and employers take it seriously!
Trang 18A Historical Perspective
Trang 23• Application of Taylor’s methods
The DuPont Powder company
• More importance to the human element
Studies at the Western Electric Hawthorne plant to understand ergonomics: the human element in
manufacturing
• Investment in management education
Between 1914 and 1940 Bschools grew a lot
1920’s 1930’s: Taylorism Spreads
Trang 25Production Schedule
Forecasted Demand
MRP automated production…
But, someone has to tell the computers what to analyze!
Trang 26American manufacturing led until the late 70’s, but then…
The methods introduced by Japanese manufacturing firms
outperformed the US …
TQC: Total Quality Control
JIT: JustInTime
Higher quality Less cost
Trang 29Aggregate planning
Forecasting
& inventory management
Material requirements planning
Supply chain management
Effectiveness (meeting the demand)
Quality management &
Statistical process control
Efficiency (managing internal processes well)
Process management
• process analysis (no variability)
• waiting line mgt (variability)
Lean operations Product design
Trang 30End of Lecture 1