A study and applying of iot technology to build theft prevention system for motorbike

Due to high demand of motorbike anti- theft system, along with the popular trend of IoTs in Vietnam, positioning and theft prevention system for motorbike whose main aim is to give Secur

ĐẠI HỌC QUỐC GIA HÀ NỘI KHOA QUẢN TRỊ VÀ KINH DOANH

-

NGÔ VĨNH QUÝ

A STUDY AND APLLYING OF IOT TECHNOLOGY TO BUILD

“THEFT PREVENTION SYSTEM FOR MOTORBIKE”

NGHIÊN CỨU XU HƯỚNG ỨNG DỤNG CÔNG NGHỆ INTERNET

OF THING (IOY) VÀ ỨNG DỤNG XÂY DỰNG DỊCH VỤ GIÁM SÁT ĐỊNH VỊ VÀ CHỐNG TRỘM XE MÁY - SMART MOTOR

LUẬN VĂN THẠC SĨ QUẢN TRỊ KINH DOANH

HÀ NỘI - 2020

ĐẠI HỌC QUỐC GIA HÀ NỘI KHOA QUẢN TRỊ VÀ KINH DOANH

-

NGÔ VĨNH QUÝ

A STUDY AND APLLYING OF IOT TECHNOLOGY TO BUILD

“THEFT PREVENTION SYSTEM FOR MOTORBIKE”

NGHIÊN CỨU XU HƯỚNG ỨNG DỤNG CÔNG NGHỆ INTERNET

OF THING (IOY) VÀ ỨNG DỤNG XÂY DỰNG DỊCH VỤ GIÁM SÁT

ĐỊNH VỊ VÀ CHỐNG TRỘM XE MÁY - SMART MOTOR

Chuyên ngành: Quản trị kinh doanh

Mã số: 60 34 01 02

LUẬN VĂN THẠC SĨ QUẢN TRỊ KINH DOANH

NGƯỜI HƯỚNG DẪN KHOA HỌC: TS TRẦN HUY PHƯƠNG

HÀ NỘI - 2020

I own debt of gratitude to many people who helped to complete this master thesis First and foremost, I would like to give a special thanks to my instructor, PhD Tran Huy Phuong, whose supervision helped to guide me during the elaboration of the thesis and understand better the topics I should develop

My deep thanks in specific to Hanoi School of Business and Management, Hanoi National University for the best learning environment for

me to get more knowledge and improve professional skills

Finally, I would like to thank my friends and family for all the support, feedback and encouragement transmitted during these last months which were fundamental to help me keep emotionally stable and enthusiastic about my work

Author

Ngo Vinh Quy

TABLE OF CONTENTS

COMMITMENT 1

APPRECIATION 2

TABLE OF CONTENTS 3

LIST OF ABBREVIATIONS 5

LIST OF TABLES 6

LIST OF FIGURES 7

PREFACE 8

CHAPTER I: LITERATURE REVIEW 17

1.1 Basic theories on Internet of things 17

1.1.1 Definition of IoTs 17

1.1.2 Some basic terminologies relating to IoTs 18

1.2 IoT process and product components 19

1.2.1 Sensors 22

1.2.2 Connectivity 22

1.2.3 Cloud 23

1.2.4 Data visualization 26

1.3 IoTs value chain 27

1.4 Internet of Things & Transportation 28

1.5 Theft prevention IoT system for vehicles 29

CHAPTER II: REASEARCH METHODOLOGY 32

2.1 Desk Review (secondary data) 32

2.2 Primary data 32

2.3 Expert Interview 34

2.4 Focus Group 34

2.5 Location and time of study 35

CHAPTER III: ANALYSIS OF MONITORING POSITIONING AND THEFT PREVENTION SYSTEM FOR MOTORBIKE IN VIETNAM 36

3.1 Motorcycle industry in Vietnam 36

3.1.1 Background of Motorcycle industry in Vietnam 36

3.1.2 Products and Services 37

3.2 Features of IoTs Motorcyle Products 38

3.3 Motorbike monitor positioning and Theft prevention system of Viettel 40

3.3.1 IoTs in Viettel 40

3.3.2 Overview about the system 43

3.3.3 Design Viewpoint 44

3.3.5 IoT components in Smart Motors 47

CHAPTER IV: RECOMMENDATIONS 54

4.1 Viettel IoTs objectives and Orientation 54

4.1.1 Viewpoint and orientation 54

4.1.2 Objectives of Viettel 56

4.2 Recommendations to improve the quality of positioning and theft prevention system for Motorbike 58

4.2.1 Recommendations to improve the quality of IoTs Platform of Viettel 58

4.2.2 Recommendations to improve the quality of Smart Motor System 63 CONCLUSION 65

REFERENCES 66

APPENDIX A 68

APPENDIX B 72

LIST OF ABBREVIATIONS

LIST OF TABLES

LIST OF FIGURES

PREFACE

1 The rationale of the study

Nowadays, advances in technology are making possible a more widespread adoption of The Internet of Things, which is transforming our physical world into a complex and dynamic system of connected devices on an unprecedented scale In Vietnam, the notion of IoTs is not unfamiliar with the Government, enterprises and telcos

In Vietnam, on average, 7,000 cases of motorbike theft are reported each year, and the number is still increasing If not recovered soon, stolen vehicles are generally sold, revamped or even burned if the resale price is considered to

be too low Once a motorbike is stolen, it becomes hard to locate it and track it, which considerably decreases the chances of recovering it

Due to high demand of motorbike anti- theft system, along with the popular trend of IoTs in Vietnam, positioning and theft prevention system for motorbike whose main aim is to give Security to all types of motorbike has been desired to make a new step in the field of high- tech motorbike tracking

To be an Internet of Things application, Positioning and theft prevention system enables the owner to observe and track his vehicle and find out vehicle movement and its past activities of vehicle

Positioning and theft prevention system for motorbike is a services generated by Viettel Group - the largest telecommunications group in Vietnam with 76 million customers This new technology created many wonders in the security of the vehicle It includes a hardware which is fitted on to the motorbike in such a manner that it is not visible to anyone who is inside or outside of the vehicle Thus it is used as a covert unit which continuously or by any interrupt to the system, sends the location data to the monitoring unit

When the vehicle is stolen, the location data from tracking system can be used to find the location and can be informed to police for further action It can even detect unauthorized movements of the vehicle and then alert the owner This gives an edge over other pieces of technology for the same purpose

Recognizing the importance of building a positioning and theft prevention system, through the learning process, the author aimed to study more

about this content Therefore, the author selected the topic " A STUDY AND

APLLYING OF IOT TECHNOLOGY TO BUILD “THEFT PREVENTION SYSTEM FOR MOTORBIKE”" as the subject of research for master thesis

2 Literature Review

1 Ashton, K (2009) "That 'Internet of Things' Thing"

Kevin Ashton was the one who set the concept of IoT and also laid the first foundation for IoT technology In his journal, The Internet of Things is described as the future where every day physical objects will be connected to the internet and be able to identify themselves to other devices

The paper provides integration, summarizes and surveys some of the security techniques especially hybrid techniques that can be applied with healthcare applications in IoT environment

The article pointed out the applications of IoT, but only focused on healthcare field, not to mention other fields such as information technology or life sciences

2 Slama, D (2015) Enterprise IoT: Strategies and Best Practices for Connected Products and Services

The book introduces a dedicated methodology for businesses preparing to transition towards IoT-based business models with a set of best practices based on case study analysis, expert interviews, and the authors‘ own

experience, the Ignite IoT Methodology outlined in this book delivers actionable guidelines to assist readers with IoT strategy management and project execution The book also describe a detailed case study of a project fully developed with this methodology

The book consists of three parts:

- Illustrative case studies of selected IoT domains, including smart energy, connected vehicles, manufacturing and supply chain management, and smart cities

- The Ignite | IoT Methodology for defining IoT strategy, preparing your organization for IoT adoption, and planning and executing IoT projects

- A detailed case study of the IIC Track & Trace testbed, one of the first projects to be fully developed according to the Ignite | IoT Methodology The book is the foundation for further research on IoT, however, it has not proposed a specific IoT system for a product yet

3 Bassi, A (2013) Enabling Things to Talk

The Architectural Reference Model (ARM), presented in this book by the members of the IoT-A project team driving this harmonization effort, makes it possible to connect vertically closed systems, architectures and application areas

so as to create open interoperable systems and integrated environments and platforms It constitutes a foundation from which software companies can capitalize on the benefits of developing consumer-oriented platforms including hardware, software and services

The material is structured in two parts Part A introduces the general concepts developed for and applied in the ARM It is aimed at end users who want to use IoT technologies, managers interested in understanding the opportunities generated by these novel technologies, and system architects who are interested

in an overview of the underlying basic models It also includes several case studies to illustrate how the ARM has been used in real-life scenarios Part B then addresses the topic at a more detailed technical level and is targeted at readers with a more scientific or technical background It provides in-depth guidance on the ARM, including a detailed description of a process for generating concrete architectures, as well as reference manuals with guidelines

on how to use the various models and perspectives presented to create a concrete architecture Furthermore, best practices and tips on how system engineers can use the ARM to develop specific IoT architectures for dedicated IoT solutions are illustrated and exemplified in reverse mapping exercises of existing standards and platforms

However, the book focus on IoT and IoT flatform in theory rather than going deeply in a case study

4 Greengard, S (2015) , The Internet of Things

In The Internet of Things, Samuel Greengard— with his vivid and accessible writing—provides timely answers to the pressing questions: What are the building blocks of IoT? How will it change the life of every consumer? How will it change the way business and manufacturing are operated, managed, and governed? What kinds of unprecedented challenges will IoT impose? Using his keen observation and witty comments, Greengard presents to the reader a fascinating snapshot of the brave new world created by IoT

The book mentions the building blocks of IoT, as well as the way it makes change to cusumer, but the book has not laid out a concrete process with practical steps of development for a IoT product

5 Kranz, M (2016) Building the Internet of Things: Implement New Business Models, Disrupt Competitors, Transform Your Industry

Building Internet of Things provides front-line business decision makers with a practical handbook for capitalizing on this latest transformation Focusing on the business implications of Internet of Things (IoT), this book describes the sheer impact, spread, and opportunities arising every day, and how business leaders can implement IoT today to realize tangible business advantages The discussion delves into IoT from a business, strategy and organizational standpoint, and includes use-cases that illustrate the ripple effect that this latest disruption brings; how to fashion a viable IoT plan that works with an organization's strategy and direction, and how to implement that strategy successfully by integrating IoT into an organization tomorrow

6 Sinclair, B (2017) : IoT Inc How Your Company Can Use the Internet of Things to Win in the Outcome Economy

In the book, founder and president of today‘s leading IoT business consulting firm, Bruce Sinclair has been helping companies develop IoT strategies for a decade―far longer than the term has even existed

This essential guide provides an in-depth look into IoT―how it works and how

it is transforming business; methods for seeing your own business, customers, and competitors through the lens of IoT, and a deep dive into how to develop and implement a powerful IoT strategy

The book is a playbook for transforming your company into a major player in the IoT Outcome economy Nevertheless, the book do not focus on a particular market

7 Thad L Weber (1985) Alarm Systems and Theft Prevention

The book presents in practical terms the weaknesses in physical security, alarm systems, or related security procedures that, when blended together, result in theft vulnerability In addition to analyzing these cases and identifying the key

elements of vulnerability, remedies for curing the weakness are also offered Other sections of this book deal with the application, strengths, and limitations

of security equipment For the most part, equipment is presented from the practical viewpoint-what a security device or system will do (or not do) and how it should be applied and operated, rather than the detail of mechanical design, electrical circuitry, or laboratory theories This book is written in layman's language and is intended to be read by people who supply, use, or need security services and equipment However, the book do not goes in depth with the technological system of theft preventation

8 Ph.D Kieu Ha, P (2018) Application of advanced technology to build and deploy smart parking management system on the street

The project is one of the few practical IoT topics and has been funded by Vingroup's development fund In addition to the high applicability of IoT technology in the field of smart carpark, the topic also left many issues related

to IoT technology applied to vehicles

9 Thi Hoa, D (2015) Researching development trends, the impacts of IoT technology (internet of things) and proposing suitable management solutions

The dissertation studies theoretical issues and foundations of IoT, thereby giving readers an overview of IoT technology and its impacts and trends, associated with the 4.0 industrial revolution However, the thesis does not study a typical case of IoT application

10 Van Nghia, D (2017) Building security solutions for IoT devices

The thesis is to build security solutions for IoT devices in the home (SmartHome) and propose solutions to meet the following requirements:manage and identify all IoT devices in the home family,isolate users connected to Wi-Fi

with internal IoT devices family,specify specific devices to be connected and fully managed system in the family, monitoring access and traffic into / out of the network simultaneously brought out alert

The project has high practical and topical value, but the construction of smart houses is quite different from the topic of applying technology for vehicles to prevent theft

prevention system for motorbike

market

for Viettel‘s management levels in the future

4 Research Questions

This study focuses on analyzing Internet of Things (IoTs) trend and the application of IoTs trend in positioning and theft prevention system to improve the features of the system and build the strategy for developing Positioning and theft prevention system of Viettel in Vietnam Market Moreover, this study is

expected to provide appropriate recommendations to help Viettel consult to some extent when analyzing opportunities, challenges and competitive strategy solving the following questions:

- What are the IoT technology applied in positioning and theft prevention system of Viettel?

- What are the physical design and and features of positioning and theft prevention system?

- What are the launching plan of positioning and theft prevention system?

5 Object and Scope of Study

5.1 Object of study

Clarify the techonogical process of IoTs positioning and theft prevention service and build the strategy do develop positioning and theft prevention service of Viettel

5.2 Scope of study:

- Research place: techonogical process of IoTs positioning and theft prevention service and strategy do develop positioning and theft prevention service of Viettel

- Time to expedite: from 2014 to 2018 All data are collected and analyzed from

Figure 1: Research Process

Select study

subject

Study materials, theoretical frameworks and value chain related

to IoTs

Study Vietnamese motorbike market &

technologies used in theft prevention system for motorbike

Assess opportunities and threats for launching the service based

on above findings, and study results

Synthesize and evaluate the results based on the analysis

Suggestions and recommendati -ons

CONCLUSION

CHAPTER I: LITERATURE REVIEW 1.1 Basic theories on Internet of things

1.1.1 Definition of IoTs

Internet of Things is a concept that has now been talked about for decades; To put it shortly, IoTs is a system of connected digital devices, each being indentifiable from the others, within a network that can communicate independently without the need for human interaction (Greengard 2015)

Or in another word, IoT can be defined as interconnection of things/objects using networks, where things or objects can interact with each other without or minimal human intervention It enables the objects to

communicate with each other and the user IoT uses sensors and other hardware

to collect the data from the system, software to interpret the data and use it for required purpose and connectivity to provide communication between various systems Thus IoT can provide communication, control and information

processing across the system Figure 1: shows the architecture of IOT

Figure 1.1 Architecture of IOT

Source: Viettel IoT documents

The internet of things technology promises a broad range of exciting products and services, with motorbike tracking technology as part of the broad range of technological concept under the internet of things paradigm The motorbike tracking technology involves deploying some

basic internet of things components into the tracking of important transportation component;the basic principle behind any technological concept involves delivery of high quality product that conforms to specifications In this thesis, the concept and technological description about the internet of things is discussed with emphasis on the principal functional component, this is to enable a broaden conceptualization about motorbike tracking technology because it needs to function correctly, at all time The concept of reliability engineering is also discussed in respect to

an important quality factor, which entails that systems must function correctly without fault, failure or errors, it provides benchmark, principles,or standards in which the internet of things system must possess for an increased quality assurance

1.1.2 Some basic terminologies relating to IoTs

Communications Protocols: These refer to the protocols used to transport data

from IoT endpoints to IoT backend When referring to protocols Examples of protocols referred to in this document include: MQTT, CoAP, HTTP, Websocket, AMQP, etc

Connectivity Technologies: Refers to an IoT ecosystem, ie Network, which

plays a role in connecting IoT endpoints to backend systems such as IoT platform, or gateway Examples of Connectivity technologies include Cellular, LPWAN, Bluetooth, RFID, etc

IoT Endpoint : GSMA define an IoT Endpoint as ―An Endpoint, from an IoT

perspective, is a physical computing device that performs a function or task as a part of an Internet connected product or service.‖ For example, an IoT Endpoint could be a wearable fitness device, an industrial control system, an automotive telematics unit or even a personal drone unit

IoT Platform: a multi-layer technology stack that connects IoT endpoints to

IoT users, other IoT endpoints, the internet, business and operational systems It enables connectivity, management, provisioning, and security of endpoints and solutions It allows solutions to scale smoothly and adds smartness to the IoT solution IoT platforms are commonly implemented in centralised physical servers, such as cloud platform, or on-premise

IoT Reference Framework: A broad outline of an IoT Ecosystem or Solution,

which serves as a reference guide to enable actors to use a common language and layered structure to discuss aspects related to the solution such as security and privacy

1.2 IoT process and product components

Figure 1.2: The IoT process

COMMANDS + UPDATES

0001000 0100000 0000100 11010001

0100000 0000100 11010001

DATA

Data from the sensor is sent to the cloud via a communication protocol.

CLOUD

The cloud stores, processes, and analyzes the data it receives with software Rules programmed in software send messages to devices and users based on the data received. 5

VISUALIZATION

OF DATA

Data is translated into actionable information and visualized on programs for users.

Data offers insights to engineers about real product performance.

Mechanical hardware

Controller

UI

The physical IoT product consists of mechanical hardware, electrical hardware, and software

Besides the mechanical enclosure of the product, there are key electronic aspects including sensors, data storage devices, and control software These components are what make the ―smart‖ part of smart products possible

Figure 1.3: Components of IoTs product

1.2.1 Sensors

Sensors are not entirely new hardware, but declining prices and smaller sizes are acting as a catalyst to their widespread use This affordability is partly responsible for the revolution of IoT

Sensors are electro-mechanical hardware devices attached to a product that generate data about its environment These small components can collect billions of gigabytes

of information on nearly anything happening in or around a product

Sensors are commonly used to gather data like:

1.2.2 Connectivity

After data is generated by sensors, it is transmitted between devices and to the cloud through communication protocols Common protocols include Bluetooth, Wi-Fi, ZigBee, and cellular connections (3G, 4G, and LTE, for instance) While each protocol essentially serves the same purpose, they differ in typical distance range, power consumption, and means of internet connection

A gateway is a bridge between devices that are capturing machine data and the Internet that serves two functions: 1) normalizing data from those devices to a standardized format, and 2) supporting communication to the Internet

As an engineer designing smart products, you will need to design so that connectivity components are ruggedized, able to withstand industrial use You

will also need to take measures to ensure the security of data at each point in the transmission process

Figure 1.4: IoTs connectivity

1.2.3 Cloud

According to Gartner, IoT Cloud is the system that incorporate self-service interfaces, provision system images, enable metering and billing, and provide for some degree of workload optimisation through established policies More-advanced offerings may also integrate with external enterprise management

systems, include service catalogs, support the configuration of storage and network resources, allow for enhanced resource management via service governors and provide advanced monitoring for improved ―guest‖ performance and availability

The massive amount of data generated by smart products is transmitted from the products to the cloud, the storage and computing facet of the device In the cloud, data is securely stored, processed, and analyzed It operates remotely and has basically unlimited storage capacities

The IoT cloud component consists of software, a big data engine, an application platform, and a database

• The software is the boss of the operation, monitoring and controlling product functions Software adds value to hardware by converting unorganized

data into actionable information

• The big data engine crunches the numbers – it analyzes incoming data

and uncovers product insights

• The application platform organizes and presents information – it enables

visualization and access to data so users can see what their product is saying IoTs flatform, which are platforms that support the management and development of IoTs applications are typically grouped into three main categories:

 Connectivity Management Platform - CMP:

A global cellular connectivity management platfor is a combination of connectivity services and management tools that enable your IoT and M2M projects worldwide It allows businesses to connect their IoT project deployments, activate or deactivate SIMs, change tariff profiles, switch between different mobile network operators and define data consumption among other things It is a service platform that includes a combination of connectivity options and management tools that enable global IoT projects

CMPs in the world are the Cisco Jasper, Erricson Device Connection Platform, Huawei Ocean Connect

 Application Enablement Platform - AEP:

According to Matchnation, IoT AEP is defined as a technology-centric offering optimized to deliver a best-of-breed, industry-agnostic, extensible middleware core for building a set of interconnected or independent IoT solutions for customers An AEP vendor relies on a flexible deployment model; a comprehensive set of device and enterprise-backend connector SDKs and APIs; and a set of well-documented developer resources AEP vendors assemble a network of application development, system integrator and service provider partners that build custom IoT applications on the platform for customers

AEP support for IoTs application development, some of the most popular AEPs

in the world are Microsoft Azure IoTs Hub, PTC Thingworx, Ayla Network AEP usually consists of three main groups of features:

Figure 1.5: IoTs Platforms

Source: Viettel‟s internal system Profile for Smart Motor

• The database stores information, aggregating and managing incoming data in real time

With the introduction of cloud technology into products, software and hardware must seamlessly complement each other It‘s likely that you‘ve already designed products with control systems like PLCs and SCADA, but IoT is progressing this connectivity, communication, and control with more advanced capabilities and increasing integration of mechanical and electronic aspects

With this kind of access, engineers gain a broader perspective of the product and how it is being used You can track correlations in conditions and performance, and observe how modifying functions affects efficiency and productivity These insights inform future designs, allowing you to make better products

1.3 IoTs value chain

- According to Gartner, the value chain IoTs (value chain) is divided as below

Figure 1.6: IoTs Value Chain

Source: Viettel‟s internal system Profile for Smart Motor

 Hardware (chip, sensor, module, object device): 5-10%

 Connectivity: 15-20%

 About application platform and application integration: accounting for 45-60%

 For application services: 10-20%

1.4 Internet of Things & Transportation

Leveraging IoT in Transportation can provide applications in aspects of transportation systems Dynamic interaction between vehicle, infrastructure, and the driver or user enables communication between vehicles, smart parking, toll collection systems, traffic control, logistic and fleet management, vehicle security, safety and road assistance Cars, trains, and buses along with the roads and the rails equipped with sensors, actuators and processing power may provide important information to the driver and/or passengers of a car to allow better navigation and safety Collision avoidance systems and monitoring of

Governmental authorities would also benefit from more accurate information about road traffic patterns for planning purposes Where as, private transportation can find the right path with information about the jam and incidents Enterprises, such as freight companies, would be able to perform more effective route optimization which allows energy savings Information about the movement of the vehicles transporting goods together with information about the type and status of the goods can be integrated to provide important information about the delivery time, delivery delays, and faults For Fleet Management, technologies which can provide data about location and status of the vehicle in real time are required Global Positioning System (GPS)

is commonly used as a space-based global navigation satellite system The location information provided by GPS systems can be visualized using Google Maps/Google Earth In wireless data transporting, GSM and SMS technology is

a common feature with all mobile network service providers Utilization of

SMS technology has become popular because it is an inexpensive, convenient and accessible way of transferring and receiving data with high reliability

Figure 2, shows the framework of IOT enabled Transportation System which consists of: GPS receiver, GSM modem, and embedded controller The users of this application can monitor the location graphically on Google Map/Google Earth, can stop any vehicle of the fleet if it was stolen; they can also view other relevant information of each vehicle in the fleet

Figure 1.7 Internet of Things in Transportation

Source: Newman-Askins, Raechelle and Ferreira, Luis and Bunker, Jonathan M,

„Intelligent transport systems evaluation: From theory to practice‟

1.5 Theft prevention IoT system for vehicles

Anti-theft or theft prevention service based on IoT technology is the service of applying IoT technology to providing information about vehicle, location as well as warning about the risk of vehicle theft

That is, with IoT, security and alerting solutions, such as Carema identification, intrusion warning, property destruction warning, journey tracking based on IoT In which, IoT solution is applied to prevent and fight motorbike theft which is being applied and implemented in Vietnam

The main objective of the anti theft system for vehicles is to establish a connection between vehicle and the user The established connection enables the vehicle to notify the user in situation of theft and the user can stop the vehicle after sending a command The system should be compact so that it can

be placed at a location where a thief cannot perceive it and hence the safety of the vehicle and the reliability of the system is not compromised

The scope of the study as follows:

To accurately implement the system in real time a GPS Antenna, GPS+GSM Module, a Microcontroller and a Relay circuit will be required Figure 3 shows the framework of the system In this system, a GPS Antenna is used to acquire real time GPS co-ordinates of the vehicle

A GPS+GSM Module (SIM808 Module) is used to carry out the extraction of GPS co-ordinates obtained from GPS antenna GSM part of the SIM808 Module is used for sending the GPS co-ordinates and the warning message about the theft to the user via SMS Messages and for receiving commands from the user to start or stop the vehicle Vehicle is stopped using a relay circuit which can cut the supply to fuel injector from the battery Relay circuit used is implemented using a Hercules Motor driver IC This IC has high input range and provides protection from over voltage/over current Thus this driver is very safe to use for vehicle battery so that the battery does not get damaged by any voltage/current fluctuations The microcontroller is the most important element

of the system and controls the entire operation while coordinating with SIM808, GPS Antenna and the Relay circuit

SIM808 Module extracts the GPS co-ordinates from the GPS antenna and the micro-controller converts the GPS co-ordinates extracted into a form that can

be used for signal processing If theft is detected, the microcontroller along with SIM808 sends the warning SMS Message to the user and receives the commands via reply obtained from the user The Microcontroller converts the signal which is then applied to the relay circuit The SMS message and GPS co-ordinates is sent by SIM808, GPS antenna in conjunction with Microcontroller

Figure 1.8 Block diagram of the system

The system requires the following I/O functions:

SIM808) into text format that can be displayed via a SMS message

signals for controlling relay and sending of SMS message using Microcontroller and SIM808

CHAPTER II: REASEARCH METHODOLOGY

2.1 Desk Review (secondary data)

Secondary data was collected to partly answer the question on IoTs definition, IoTs flatform and IoTs application, but also to anwer the question of how the IoTs technology is designed for positioning and theft prevention system

in Viettel The secondary data that was collected originated from various literature, articles, news, old research, magazines, books, publications, etcwhich can be published by official or non-official organizations Secondary data also refer to existing data from Viettel‘s internal documents and reports The results from the secondary data collection is presented in chapter 1, chapter 2

and chapter 3

2.2 Primary data

Primary data are the information which is collected through interview, group discussion, specialized surveys This method will cost more than gathering data from secondary source Primary data play an important role in data collection, since it is the only option when secondary data is unavailable or unreliable Secondary data have support meaning, it is available for purposes other than solving the research problem (Kumar et al 2002, 106.)

In this thesis, both data collection methods will be used to analyse the technology used and the potential reflection of the market to IoTs positioning and anti-theft system, to validate the secondary data about the IoTs approach and the establishment of the internal systems and processes, and to collect new data about the needs of the internal development team The results from the primary data collection is presented in chapter 3

To collect primary data, qualitative interviews with the selected samples

as interviewees were conducted Qualitative interviews were selected because they are suitable when it is important to understand the research participants‘ attitudes and opinions, like in this study where the needs of the internal development team should be understood

All interviews were designed as semi-structured Semi-structured means that a list of themes and questions to be covered works as a basis for the interview, including a scope for changes As a preparation for each interview,

an interview guide with a list of themes and questions were prepared and pilot tested All interviews were recorded with either the Voice Memo app on iPhone, depending on the location of the interview The interviews were later transcribed A description of how each interview was conducted can be seen in Table 2.1

Table 2.1: List of Interviewees

Expert of Viettel Network

Corporation

Skype

Vietnamese

companies‘ marketing staff

2.3 Expert Interview

In order to increase the robustness of my findings from the personal field study, I conducted an expert interview with an expert in IoTs products and service provider: Mr Nguyen The Nam – Viettel IT Centre, Mr Nguyen Minh Duc - Viettel telecom service center, and Mr Pham Ma Khanh - Viettel telecom service center They are who directly in charge of developing Smart Motor in Viettel, and I did a review to figure out how their perspectives compared to my own research experience They also informed some charateristics of Motorbike Industry in Vietnam and the feasibility of Smart Motor, which was then discribed in chapter 3

2.4 Focus Group

In order to investigate the relation between initial assumptions deriving from the founders‘ vision and the feedback from the respondents, a focus group was assembled The focus group was structured by an interview guide, with room for flexibility The flexibility dimension facilitates group dynamics between the participants, making it easier for the respondents to elaborate and give in-depth answers A recording device (iPhone) was used to record the session, leaving all the analysisto a later stage and enabling me as interview supervisor to gain full attention to the answers and dynamic in the group and probe the respondents if necessary

The respondents knew the theme on beforehand, enabling them to make

up some intial thoughts and frame the discussion The interview started with a short briefing, explaining the purpose of the interview, as well as informing the respondents that the session would be recorded Next, the interview followed by some open questions to figure out the respondents‘ relation to the need of respondents in positioning and antitheft system for motorbike

The next phase of the interview introduced my service, and was aimiing

to figure out if it satisfy the need of the respondents previously had been listed

The last part of the interview was about Smart Motor with its services and the the interviewees discussed about what they hope about software display, target customer, other use purposes, channels, pricing,etc

2.5 Location and time of study

CHAPTER III: ANALYSIS OF MONITORING POSITIONING AND THEFT PREVENTION SYSTEM FOR MOTORBIKE IN VIETNAM 3.1 Motorcycle industry in Vietnam

3.1.1 Background of Motorcycle industry in Vietnam

- Current situation and development trend of motorcycle industry:

 Motorcycles are still the main means of transportation in Vietnam, with many times the size and growth rate of cars The number of motorcycles has increased rapidly, reaching more than 37 million units, surpassing the government's plan of 36 million vehicles by 2020 However, the growth rate of motorcycles has started to decrease, from about 4.5 million new cars per year

in the period 2008 - 2010, now only about 3.7-4 million new vehicles per year

is quite saturated with the rate of ~ 2.5 people / car Scooters currently account for about 30% of the total number of vehicles sold nationwide In

2012, the ratio of scooters sold accounted for 40% of the total

 The ratio of scooters is greater in the city, nearing 50%, while only about 10% in rural areas Scooter also experienced a high annual growth rate, about 50%, compared to the average growth rate of total vehicles, as in Hanoi is increased by about 13% a year (2007)

Table 3.1: Motorcycle quantity and types in Vietnam

vehicles (according to Honda)

Viettel‟s internal system Profile for Smart Motor

3.1.2 Products and Services

In Vietnam, there are new developments in the field of automobile surveillance which are mandated by the Government under Decree 91.Motorcycle tracking services are also available, but are less popular

- Main supplying units:

- Overview about the simillar features of equipments from different providers:

 The equipment price is relatively high: around 1.5 - 2.6 million;

 Key features: Cruise control, vehicle status report, limited anti-theft alarm (50-100m) or unlimited remote management distance, emergency shutdown protection, GPS vehicle positioning and / or Cell-ID, leading the way on digital maps with stolen vehicles

 Attached Services: anti-theft using magnetic card, RFID chip, remote control

 The basic MotoTracking device features of the different vendors are basically the same

 Satisfying security requirements and information alerting to users via GPS, mobile signaling and SMS transmission

 However, operators have not yet deployed as an application for remote monitoring Typically, operators focus on remote control via syntax messages

 Generally, iOS apps are not available

- Overview about the simillar features of services from different providers:

 Subcription price: the competitors of Viettel are collecting pre-paid fees from 6 months to 1 year, the amount of fee ranges from 400,000 to 600,000 per year There are also forms of recharge using Data, SMS without subscription fee;

the operating system or used on all operating systems);

 There are also fast response / assisted services: vehicle tracking, utility information, digital map monitoring on mobile devices, centralized monitoring center

3.2 Features of IoTs Motorcyle Products

The rise in the use of IoTs has enabled users to track the location and activities of vehicle, traffic information, and dispatching of vehicular services, actively There is need to address the quality assurance of service delivery of IoTs in the communication process of intelligent transportation system As a result of the ubiquitous nature of vehicle tracking systems, some fundamental issues as regards to effectiveness and efficiency has to be addressed for better service delivery of this technology

The problems associated with dependability of computing systems needs tobe properly addressed in respect to quality assurance End-to-End quality assurance guarantees that every component that constitute a computing system works efficiently and effectively within the period it

is developed to function

A benchmark for quality of service provides assurance that every system functions appropriately Because of the utmost importance the IoTs technology confers on the users, it is necessary for proper evaluation