Test bank for essentials of contemporary management 5th canadian edition by jones

0 questions at random and keep in order  Accessibility: Keyboard Navigation - 119 Topic: 01-06 Organizing - 4 Gradable: automatic - 119 Behaviour and Organizational Culture - 2 Topic:

Trang 1

This chapter has 129 questions.

Scroll down to see and select individual questions or

narrow the list using the checkboxes below. 0 questions at random and keep in order 

Accessibility: Keyboard Navigation - (119) Topic: 01-06 Organizing - (4)

Gradable: automatic - (119) Behaviour and Organizational Culture - (2) Topic: 01-11 The Impact of Values and Attitudes on Managerial

Learning Objective: 01-01 Describe what management is, what managers do, and how managers use resources to

Learning Objective: 01-02 Distinguish among planning, organizing, leading, and controlling, and explain how

managers abilities to handle each one affect organizational performance - (21) Topic: 01-14 Moods and Emotions - (3)

Learning Objective: 01-03 Differentiate among the types and levels of management, and understand the responsibilities

of managers at different levels in the organizational hierarchy - (24) Topic: 01-15 Organizational Culture - (10)

Learning Objective: 01-04 Understand how organizational culture affects managerial behaviour - (22) Topic: 01-17 Managerial Skills - (17)

Learning Objective: 01-05 Distinguish among the kinds of managerial skills and roles that managers perform - (38) Topic: 01-18 Managerial Roles - (21)

1 Effective managers continually try to improve the performance of their companies

resources to achieve organizational goals.Topic: 01-01 What Is Management?

2 The social economy is made up of social enterprises, social ventures, and social purpose businesses

3 Management is the planning, organizing, leading, and controlling of resources to achieve goals effectively and efficiently

4 Organizations are categorized by their main purpose

5 Organizational performance decreases in direct proportion to increases in effectiveness and efficiency

resources to achieve organizational goals.Topic: 01-02 Achieving High Performance: A Managers Goal

6 One of the most important goals of organizations is to provide goods and services that customers value

False

Test Bank for Essentials of Contemporary Management 5th Canadian Edition by Jones

Trang 2

True / False Question

question #6

Accessibility: Keyboard Navigation

Difficulty: EasyGradable: automaticLearning Objective: 01-01 Describe what management is, what managers do, and how managers use

7 A measure of how efficiently and effectively a manager uses resources to achieve a goal or satisfy customers is known as organizational performance

8 The result of low efficiency and high effectiveness might be a product that customers want, but is too expensive for them

9 An example of high efficiency and high effectiveness is when a manager produces a high quality product that customers

do not want to buy

10 An example of high effectiveness and low efficiency is when a manager produces a product that customers want at a

quality and price that they can afford

11 People study management for three main reasons

resources to achieve organizational goals.Topic: 01-03 Why Study Management?

12 The four essential managerial functions are planning, organizing, selling, and controlling

how managers abilities to handle each one affect organizational performance

Topic: 01-04 Managerial Tasks and Activities

13 Planning is establishing task and authority relationships that allow people to work together to achieve organizational goals

Trang 3

how managers abilities to handle each one affect organizational performance.

Trang 4

question #21

Difficulty: EasyGradable: automaticLearning Objective: 01-02 Distinguish among planning, organizing, leading, and controlling, and explain

responsibilities of managers at different levels in the organizational hierarchy

Topic: 01-10 Levels of Management

23 First-line managers are responsible for the daily supervision of nonmanagerial employees

24 The head nurse in the pediatric department of a hospital would be classified as a first-line manager

25 Middle managers supervise the first-line managers and report to top management

26 Middle managers are responsible for organizing the resources of the organization to best carry out its goals

27 The principal of a primary school is an example of a middle manager

28 The chief mechanic overseeing a crew of mechanics in the service department of a new car dealership would be classified

Trang 5

29 Middle managers are responsible for finding the best way to use resources to achieve organizational objectives.

30 Top managers are responsible for their own individual departments

31 A top management team includes the CEO, the president, department heads, and first-line managers

32 Top managers devote most of their time to leading and controlling

33 Top managers devote most of their time to planning and organizing

34 First-line managers spend more time planning than leading

35 Middle managers spend most of their time planning, organizing, and leading

36 The type of organizational culture determines how planning, organizing, leading, and controlling can best be done to

create goods and services

FalseTrue / False Question

question #36

Difficulty: EasyGradable: automatic

Trang 6

Learning Objective: 01-04 Understand how organizational culture affects managerial behaviour.

Topic: 01-15 Organizational Culture

37 Values, attitudes, and moods and emotions capture how managers experience their jobs as individuals

38 A terminal value is a lifelong goal or objective that an individual seeks to achieve

Topic: 01-12 Values: Terminal and Instrumental

39 An instrumental value is a mode of conduct that an individual seeks to follow

Topic: 01-12 Values: Terminal and Instrumental

40 An attitude is a collection of feelings and beliefs

Topic: 01-14 Moods and Emotions

44 Emotional intelligence is the ability to understand and manage one's own moods and emotions and the moods and

emotions of other people

Topic: 01-14 Moods and Emotions45

Test Bank for Essentials of Contemporary Management 5th Canadian Edition by Jones

Trang 7

The attraction-selection-attrition (ASA) framework posits that when founders hire employees for their new ventures, they tend to be attracted to and choose employees whose personalities are dissimilar to their own.

46 The most common rites that organizations use to transmit cultural norms and values to their members are rites of passage,

of integration, and of enhancement

47 Culture influences how managers perform their four main functions: planning, organizing, leading, and controlling

48 Stories and language play a very small role in organizational culture

49 Frederick Taylor detailed ten specific roles that managers undertake

perform.Topic: 01-18 Managerial Roles

50 Henry Mintzberg grouped ten managerial roles into three broad categories: interpersonal, informational, and decisional

51 In the role of spokesperson, a manager transmits information to other members of the organization to influence their work attitudes

52 The four roles that managers play when they are making decisions are entrepreneur, disturbance handler, resource

allocator, and figurehead

True

→ False

question #52 Accessibility: Keyboard NavigationDifficulty: Moderate

Gradable: automaticLearning Objective: 01-05 Distinguish among the kinds of managerial skills and roles that managers

Test Bank for Essentials of Contemporary Management 5th Canadian Edition by Jones Full file at https://TestbankDirect.eu/

Trang 8

53 When a manager cuts the ribbon at the ceremony of the opening of the new facility, the manager is acting as a figurehead

54 Creating an alliance with a firm that supplies the company with raw materials is an example of the liaison managerial role

55 The CEO of KLR Communications Inc holds a staff meeting to share information about a new business strategy The CEO is acting in the role of resource allocator

56 When the vice-president approves the budget of a middle manager's department, the VP is acting as a disseminator

57 When the CEO of a large company decides to expand internationally, they are acting in the role of an entrepreneur

58 A middle manager who has to stop everything to deal with a plumbing problem is acting as a disturbance handler

59 Conceptual, interpersonal, technical, and strategic skills are the principal types of skills managers need to successfully perform their roles

perform.Topic: 01-17 Managerial Skills

60 Interpersonal skills are demonstrated by the ability to analyze and diagnose a situation

True

→ False

Trang 9

question #60

Difficulty: ModerateGradable: automaticLearning Objective: 01-05 Distinguish among the kinds of managerial skills and roles that managers

61 Technical skills are most utilized by top managers

62 First-line managers use mostly human and technical skills

63 Technical skills are demonstrated by the ability to analyze and diagnose a situation

64 To manage interpersonal interactions effectively, people in organizations need to learn how to empathize with others

65 Effective managers use only two of the three sets of skills

66 Conceptual skills are used primarily by top managers in planning and organizing

67 Henry Mintzberg grouped roles into broad categories

12, 4

→ 10, 3

7, 3

12, 3None of these choices are correct

Multiple Choice Question

question #67 Accessibility: Keyboard NavigationDifficulty: Moderate

Gradable: automaticLearning Objective: 01-05 Distinguish among the kinds of managerial skills and roles that managers

Trang 10

68 Which of the following contribute to organizational culture?

SocializationStories and languageCeremonies and ritesValues of the founder

→ All of the choices are correct

question #68

Difficulty: ModerateGradable: automaticLearning Objective: 01-04 Understand how organizational culture affects managerial behaviour

69 A top manager in a conservative organizational culture is likely to emphasize which of the following?

Organic, flat structure

→ Formal top-down planning

Decentralized controlEmpowerment of lower level managersEncourage risk taking

question #69

Difficulty: ModerateGradable: automaticLearning Objective: 01-04 Understand how organizational culture affects managerial behaviour

70 Middle managers spend the least amount of time on:

PlanningOrganizingDirectingLeading

the responsibilities of managers at different levels in the organizational hierarchy

71 First-line managers spend most of their time performing which of the managerial functions?

PlanningOrganizingDirecting

72 In order to attract new customers, McDonald's decided to add breakfast to its menu This was an attempt to improve the organization's:

efficiencyplanning

→ effectiveness

strategyobjectives

question #72

Difficulty: ModerateGradable: automaticLearning Objective: 01-01 Describe what management is, what managers do, and how managers use

73 The ability to understand and manage one's own moods and emotions and the moods and emotions of other people is

known as:

LeadershipMoodyEmotionalInstrumental values

Trang 11

Topic: 01-14 Moods and Emotions

74 When founders hire employees for their new ventures, they tend to be attracted to and choose employees whose

personalities are similar to their own, it is known as:

Leadership

→ Attraction-selection-attrition (ASA) framework

Emotional intelligenceOrganizational citizenship behavioursOrganizational commitment

question #74

Difficulty: DifficultGradable: automaticLearning Objective: 01-04 Understand how organizational culture affects managerial behaviour

75 The outcome of planning is:

the creation of an organizational structure

→ strategy

empowermentcontrollingdemonstrating

question #75

Difficulty: DifficultGradable: automaticLearning Objective: 01-02 Distinguish among planning, organizing, leading, and controlling, and

explain how managers abilities to handle each one affect organizational performance

Topic: 01-05 Planning

76 The outcome of organizing is:

→ the creation of an organizational structure

strategyempowermentcontrollingdemonstrating

question #76

Difficulty: EasyGradable: automaticLearning Objective: 01-02 Distinguish among planning, organizing, leading, and controlling, and

explain how managers abilities to handle each one affect organizational performance

Topic: 01-06 Organizing

77 Which of the following is not a responsibility of top managers?

→ Train new employees

Carry out the organizational visionEstablish organizational goalsDecide how different departments should interactMonitor how well middle managers are using resources to achieve goals

question #77

Difficulty: ModerateGradable: automaticLearning Objective: 01-03 Differentiate among the types and levels of management, and understand

78 A manager who cuts the ribbon at the opening of a new corporate headquarters in Toronto is performing which role in the organization?

liaisonleader

→ figurehead

disseminatorspokesperson

question #78

Difficulty: ModerateGradable: automaticLearning Objective: 01-05 Distinguish among the kinds of managerial skills and roles that managers

Định dạng
Số trang	22
Dung lượng	441,03 KB