ĐẠI HỌC QUỐC GIA HÀ NỘI KHOA QUẢN TRỊ VÀ KINH DOANH --- TRẦN MINH VƯƠNG BUILDING BUSINESS STRATEGY AT HOA BINH PETROLEUM CONSTRUCTION AND INVESTMENT JOINT STOCK COMPANY PVCHB FOR 2019-20
Trang 1ĐẠI HỌC QUỐC GIA HÀ NỘI KHOA QUẢN TRỊ VÀ KINH DOANH
-
TRẦN MINH VƯƠNG
BUILDING BUSINESS STRATEGY AT HOA BINH PETROLEUM CONSTRUCTION AND INVESTMENT JOINT STOCK COMPANY (PVCHB) FOR 2019-2013
XÂY DỰNG CHIẾN LƯỢC KINH DOANH Ở CÔNG TY
CỔ PHẦN ĐẦU TỪ XÂY LẮP DẦU KHÍ HÒA BÌNH - PVCHB
TRONG GIAI ĐOẠN 2019-2023
LUẬN VĂN THẠC SĨ QUẢN TRỊ KINH DOANH
HÀ NỘI - 2020
Trang 2ĐẠI HỌC QUỐC GIA HÀ NỘI KHOA QUẢN TRỊ VÀ KINH DOANH
-
TRẦN MINH VƯƠNG
BUILDING BUSINESS STRATEGY AT HOA BINH PETROLEUM CONSTRUCTION AND INVESTMENT JOINT STOCK COMPANY (PVCHB) FOR 2019-2013
XÂY DỰNG CHIẾN LƯỢC KINH DOANH Ở CÔNG TY
CỔ PHẦN ĐẦU TỪ XÂY LẮP DẦU KHÍ HÒA BÌNH - PVCHB
TRONG GIAI ĐOẠN 2019-2023
Chuyên ngành: Quản trị kinh doanh
Mã số: 60 34 01 02
LUẬN VĂN THẠC SĨ QUẢN TRỊ KINH DOANH
NGƯỜI HƯỚNG DẪN KHOA HỌC: TS HOÀNG ANH TUẤN
HÀ NỘI - 2020
Trang 3Hanoi, July 1st, 2019 AUTHOR
TRAN MINH VUONG
Trang 4CATEGORY
UNDERTAKING
LIST OF ACRONYMS
PREAMBLE 1
1 Subject name 1
2 Reason for choosing topic 1
3.Objectives of the study 3
4.Object and scope of the study 3
5.Research methods 3
6 Source of research data 3
7 Limitations of the thesis 3
8 The composition of the thesis 3
CHAPTER 1 THE RATIONALE FOR DEVELOPING THE BUSINESS STRATEGY OF THE ENTERPRISE 5
1.BUSINESSSTRATEGY-DEFINITION,ROLE,PROPERTYANDTASKS 5
1.1.Define 5
1.2 The role of business strategy 5
1.3 Basic characteristics of business strategy 6
2.1.Vision and mission 6
2.1.1 Vision 7
2.1.2 Mission 7
2.2.Environmental analysis 8
2.2.1 Analysis of external environment 8
2.2.1.1 Macro-environmental analysis 8
2.2.1.2 Sectoral Environmental Analysis 11
Trang 52.2.2 Internal environmental analysis 15
2.2.3 Value Chain 17
2.2.4 Identify outstanding competencies and sustainable competitive advantage 19
2.3.Strategic options 20
3 STRATEGIC ANALYSIS TOOLS 20
3.1.SWOT analysis matrix 20
3.2.GREAT model 22
4 BASIC TRADING STRATEGY 22
4.1.Strategic basis 22
4.2.Types of general competition strategies 24
4.2.2 Differentiation strategies 25
4.2.4 Incorporate common strategies 26
CHAPTER II ANALYSIS OF BUSINESS ENVIRONMENT OF HOA BINH PETROLEUM CONSTRUCTION AND INVESTMENT JOINT STOCK COMPANY (PVCHB) 28
1 GENERAL INTRODUCTION 28
1.1.General information 28
1.2.The formation and development of PVCHB 29
1.3.Organizational structure and main business lines 31
1.4.Main business lines 32
1.5.Characteristics of the oil and gas construction sector 32
2 ANALYSIS OF FACTORS IMPROVING PVCHB 33
2.1.Macro Elements - PEST Model 33
2.1.1 Political and legal factors (P) 33
Trang 62.1.2 Economic factor (E) 34
2.1.3 Social cultural factor (S) 37
2.1.4 Technological factor (T) 37
2.2.Sectoral Environmental Analysis 39
2.2.1 Current competitors 40
2.2.2 Potential competitors 42
2.2.3 The power of the customer 43
2.2.4 Power of the supplier 44
2.2.5 Threat of alternative products or services 45
2.2.6 Evaluating opportunities and challenges 45
2.3.Analyze the internal factors 46
2.3.1 Analysis of resources 46
2.3.2 Assess the strengths and weaknesses of PVCHB 58
2.3.4 Synthesis assesses strengths and weaknesses of PVCHB 63
CHAPTER III SELECTION OF TRADING STRATEGIES AND SOLUTIONS FOR THE IMPLEMENTATION OF THE STRATEGY FOR 2019 - 2023 65
1 GENERAL OBJECTIVES OF PVCHB 65
1.1.Vision and mission 65
1.2.General objective to 2023: 65
2 OPTIONS OF PVCHB TRADING STRATEGY 67
3.1.GROUP IMPLEMENTATION STRATEGY 1 73
3.1.1 Solutions on science and technology 73 3.1.2 Solutions on Organization and management and development of human
resources 73
Trang 73.2.Strategy implementation team2 79
4 SOME LIMITATIONS AND CONCLUSIONS 82 CONCLUDE 83 REFERENCES
Trang 8LIST OF ACRONYMS
KPI’s Key performance Indicators
ODA Official development assistance
PVC Petrovietnam Construction Joint Stock Corporation
PVNC PetroVietnam Nghe An Construction Joint Stock Company
PVC-HN Ha Noi Petroleum Construction Joint Stock Company
Trang 91
LIST OF DIAGRAMS AND TABLES
Diagram 1-1: The process of building a business strategy 7
Diagram 1-2: Model of the competitive force of M.Porter 11
Diagram 1- 3: Diagram chuỗi giá trị (value chain): 18
Table 1- 2: Process of recognition of sustainable competitive advantage 19
Diagram 2- 1: Organizational structure of PVCHB 31
Table 2 - 1: Vietnam’s GDP in the period 2008-2017 35
Table 2-2: Some business indicators of PVCHB compared with some competitors in 2018 41
Chart 2-2: Market share of construction companies in 2018 42
Table 2-2: Opportunities and challenges of PVCHB 45
Table 2- 3: Results of implementation of some operational indicators for the period 2016 - 2018 47
Table 2-5: Business results of PVCHB 51
Table 2-6: Statistics table of construction equipment 54
Table 2- 7: Summarize the evaluation results of the external expert group 61
Table 2-8: Summarize the results of the internal review team 62
Table 2- 9: Analyzes table strengths and weaknesses of PVCHB 64
Table 3-1: SWOT analysis matrix 70
Table 3-2: Choosing the optimal strategy - GREAT model 72
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PREAMBLE
1 Subject name
Thesis title "Building Business Strategy in Hoa Binh Petroleum Construction and
Investment Joint Stock Company (PVCHB) for 2019-2023"
2 Reason for choosing topic
After opening up and integrating into the economy, Vietnam has achieved
some important achievements, the basic overview maintains macroeconomic
stability, maintaining a relatively high economic growth rate, the size of the
economy increased To achieve the overall objective of economic development in
the five years of 2018-2022, to achieve rapid and sustainable economic
development and create a foundation for the country to become a modern
industrial country by 2030 The average economic growth rate of 2018-2022 is
expected to be 7.0-7.5% In which, the average value added of industry and
construction increased by 7.8-8%, and the construction industry structure
accounted for 42% In the strategy, objectives and tasks of economic development
in the next 5 years, we see the very important role of the industry - construction
with the structure of 42%, which is one of the key areas for deciding to the success
of the plan
To gradually realize the position and leading role of the industry -
construction contributes to the common development; Every organization,
economic sector, economic groups and enterprises must have strategies in line
with the trend of integration and the development of the market Due to the
increasing compettion of current and potential competitors, the company’s
business activities show signs of moving sideways and cannot develop Starting
out from that practice, building a business strategy is essential for every business
It helps enterprises have clear business direction and objectives, directing
departments and individuals to the common objectives of the enterprise, avoiding
the local situation, dispersing resources will weaken the business Today's
business environment is changing so rapidly, global competition requires
businesses to be proactive, creative to adapt to change In order to develop fast,
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sustainable and successful enterprises, it is necessary to pay attention to investing
their time and effort in managing and developing their business development
strategies
Hoa Binh Petroleum Construction and Investment Joint Stock Company
(PVCHB) was established in 2007 and is a member company of Petrovietnam
Construction Joint Stock Corporation (PVC) The key activities are: Investment in
construction, civil and industrial construction, financial investment, real estate,
industrial production, building materials, real estate trading floors The
company operates in the whole country with emphasis on the northern market
Some of the business fields of the Company have specific characteristics such as
construction works in the oil and gas industry, technical infrastructure works, real
estate investment projects require the binding conditions about strong financial
capacity, ability to raise capital, prestige, responsibility with specialized
management agencies, timely orientations and decisions and strategic vision of
business leaders Development strategy of PVCHB is planned in terms of time,
space and competitive environment, in which there is cohesion and authenticity
with the common development orientation of PVC are: strong and sustainable,
combining economic development closely linked with environmental protection
and national security, cooperation with domestic and foreign partners, taking full
advantage of being a member of PetroVietnam Vietnam Country (PVC source)
Participated in the study of the MBA program of Hanoi National
University, with knowledge gained and desired to be practiced in the working unit
is PVCHB, PVCHB has a solid foundation, comprehensive development soon
become a brand of investment and construction with prestige, capacity,
competitiveness, breakthrough power and always bring value and high efficiency
I decided to select the topic "Building business strategy in Hoa Binh Petroleum
Construction and Investment Joint Stock Company (PVCHB) for the period of
2019 - 2023" to study, this subject will be the reference document This is a very
important and practical way to develop and implement PVCHB's business
strategy
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3 Objectives of the study
To formalize the theoretical issues of strategic management;
Develop business strategy for PVCHB;
Identify the strengths and weaknesses to provide solutions to implement the
business strategy of the enterprise in the period 2019-2023;
4 Object and scope of the study
Research subjects: Business Strategy of Hoa Binh Petroleum Construction and
Investment Joint Stock Company PVCHB
Scope of research: 2019 - 2023
5 Research methods
Research methods: case studies, qualitative research;
Specific research methods: comparison, analysis and evaluation
6 Source of research data
Data, documents related to the construction industry, investment;
Data related to PVC;
Report on the performance of PVCHB in the years (2016-2018), available
materials (secondary documents) to consider the scale, structure and trend of the
market
7 Limitations of the thesis
Limitations on time;
Data sources are incomplete due to the limited research framework;
The scope of research is limited to construction
Expected results of the thesis
Select and develop a suitable business strategy for PVCHB
Specific solutions and plans to implement solutions in business strategy was built
for PVCHB in the period 2019 - 2023
8 The composition of the thesis
In addition to the introduction and conclusion, the main content of the topic
consists of 3 chapters:
Chapter I: The rationale for developing the business strategy of the enterprise
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Chapter II: Analysis of Business Environment of PVCHB
Chapter III: Selection of trading strategies and solutions for the implementation of
the strategy for 2019-2023
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CHAPTER 1 THE RATIONALE FOR DEVELOPING THE BUSINESS STRATEGY OF
THE ENTERPRISE
1 BUSINESS STRATEGY - DEFINITION, ROLE, PROPERTY AND
TASKS
1.1 Define
Business strategy involves the goals of a business, the strategies developed
must help the business achieve its objectives Business strategy, however, is more
concerned with how a business can compete successfully in a particular market It
involves strategic decisions about product selection, meeting customer needs,
gaining competitive advantage over competitors, exploiting and creating new
opportunities, etc Fred R "Business strategies are the means to achieve long-term
goals."
It can be said that business strategies are the means to help businesses
achieve long-term goals Business strategy is not intended to outline concrete
ways, but rather the overall program, the most effective means of mobilizing
resources to implement identified goals Business strategy can be broadly defined
as follows: Business strategy is a series of commitments and actions that a
company uses to gain a competitive edge by exploiting its capabilities Core in a
given market (P.Rindova & CJFombrun, 2009)
1.2 The role of business strategy
Business strategies help businesses recognize their purpose as a basis for
business activities of the enterprise
Business strategies help businesses capture and utilize business
opportunities and take proactive measures to address the threats and threats in the
competitive marketplace
Business strategy contributes to improve the efficiency of the use of
resources, strengthen the competitive position of enterprises to ensure the
sustainable development of enterprises
Business strategy provides a solid basis for making policies and decisions
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on production and business in line with market movements
1.3 Basic characteristics of business strategy
The business strategy clearly defines the basic objectives and business
direction of the enterprise in each period;
Business-oriented strategy for enterprises to develop continuously and
firmly in the constantly changing business environment;
Business strategy to ensure the optimal combination of exploitation and use
of resources of enterprises in the present and future; promote the advantages and
seize the opportunity to win the competitive edge;
Business strategy is reflected in the continuous process;
Business strategy is forward thinking, winning the market;
Business strategies are usually built up over a long period of time (3 years,
5 years, 10 years, etc.)
2 THE PROCESS OF BUILDING THE BUSINESS STRATEGY OF THE
ENTERPRISES
2.1 Vision and mission
The overall business strategy is based on the vision statement of the
business, oriented to the entire operation of the business and therefore strategic in
the long run The process consists of the following steps:
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Diagram 1-1: The process of building a business strategy
(Source: HSB Strategic Management Teaching Guide 2008)
2.1.1 Vision
Vision is understood as follows: "A vision statement is a report about the
position your company expects to achieve The vision statement outlines your
company's future when they achieve their goals and goals may differ from one
another in terms of length, which may be a brief statement, but may also be a long
paragraph, but must determine the final destination you "(Source of Vietnam
Learning)
2.1.2 Mission
Vision,mission
0 20 40 60 80 100
1st Qtr 2nd Qtr 3rd Qtr 4th Qtr
East West North
Internal environmental analysis:
Value chain model Process to recognize sustainable competitive advantage
Strengths and weaknesses
Cost leadership strategy Differentiation strategies Strategic focus
Implement and adjust strategy
Monitoring and evaluating the implementation of the
strategy
The organizational
structure is in line with the
selection strategy
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Mission is a statement intended to inform the existence of a business,
which defines the values and rules governing the business and is an essential part
of the strategic planning process
Missions can vary in length and in terms of business, purpose, and values
The mission of the company lies in the fact that the company exists in the market,
who you are and what you will bring to your customers and the community
Decisions in the strategic planning process and in the dominance of the company
must always be in harmony with the statement of mission
The mission statement is the foundation of the company's vision Mission
Statement or can motivate employees to convey the goals and values of the
company to customers and the community
2.2 Environmental analysis
2.2.1 Analysis of external environment
The goal of external environmental analysis is to identify opportunities and
challenges for the enterprise, to analyze how to implement and capture
opportunities from the environment, and to avoid challenges necessary for the
business
The scope and contents of environmental analysis include:
macro-environmental analysis (general environment) and micro-macro-environmental analysis,
also known as the sectoral environment
2.2.1.1 Macro-environmental analysis
Macro environment is the environment within the whole national economy,
which consists of six segments: economy, technology, culture, society,
demography, politics, law and the world Changes in the macro environment can
have a direct impact on any force in the industry, and therefore may affect relative
forces and on themselves, ultimately altering the attractive of an industry
Inside:
Political and legal environment (P): Include a system of views, policies of
the State, the legal system, especially laws related to business; The political
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developments taking place in the country and in the world, factors related to
politics and the law
The economic environment (E) is a direct and powerful factor affecting the
business performance of enterprises, through changes in macroeconomic variables
as well as the impact of macro economic policies through the regulatory tools of
the State
The state of the macroeconomic environment determines the health and
prosperity of the economy, which always has an impact on businesses and
industries Therefore, businesses must study the economic environment to
recognize its changes, trends and implications
Socio-cultural environment (S): includes socio-cultural factors affecting
human life and behavior, thereby affecting structure of demand, behavior of
shopping, consumer orientation of the customer
The technological environment (T :) includes technical and technological
factors that determine the birth of new products, the formation of business models,
the means of satisfying demand, affecting competitiveness and business
performance of the business
Population-natural environment: At present, population is often associated
with development, showing the importance of this factor to the overall
development of society The aspects of the population-labor environment that
need to be analyzed include:
International environment: The trend of regionalization, globalization has
been developing in the world, many economic relations between countries and
regions have affected many areas of social life Every business, every industry,
every government must take into account The rapid development of science and
technology, the rapid advances of information technology, have brought nations
together to form a global trade network These tremendous fluctuations have a
strong impact on businesses, creating opportunities and challenges in business,
which directly influence and first of all go to strategic management
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As such, the main goal of macro-environmental analysis is to identify
changes and expected trends from external environmental factors with
opportunities and challenges to build clear and objective targets to promote better
production and business activities
Summary of the macro environment analysis in the following table
Table 1-1: Synthesis of macro-environmental factors
- Important political events
- Global basic market
- New industrial countries
- Differences in institutional culture
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In summary, the main goal of macroeconomic analysis is to identify
changes and trends from external environmental factors The results of external
environmental analysis will help business managers to synthesize real
opportunities and challenges for their business As a result, business executives
have the means to build and choose a development strategy that is right and
objective
2.2.1.2 Sectoral Environmental Analysis
A narrow manufacturing or technical-economic sector, including many,
can offer the same or similar products and services that are interchangeable
The task of the strategists is to analyze and judge the competitive forces within
the industry to identify opportunities and challenges for their business
Michael E Porter's Model 5 Forces: Michael E Porter, Harvard
Business School Strategist Theorist and Practitioner, provides a framework for
executives to identify opportunities and the risk faced by the business in an
industry (Michael E Porter, Competitive Stratery, New York: Freepress, 1980)
The framework of Michael E Porter is called the Competitive Force Model, as
shown in the following diagram:
Diagram 1-2: Model of the competitive force of M.Porter
M Porter pointed out that the stronger the forces, the more limited the
ability of existing companies to increase prices and get higher profits In the
Businesses and current competitors
Power supplier
Potential opponents (Potential Competition)
Customer power Power supplier
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context of Porter, a strong competitive force can be seen as a threat, because it will
reduce profits The strength of the five forces can change over time, when
conditions change so the competition forces the company to increase its
investment costs in order to differentiate its products and services from the market
or reduce the cost
Customer power
Customers can be divided into five categories: end consumers; Distributors:
agents, wholesalers; businesses; the organs of the party and the state; international
customers Customers are the object that the business serves and that determines
the success or failure of the business; because the size of the customer makes up
the size of the market; Therefore, businesses must constantly monitor their
customers and forecast changes in their needs Enterprises need to capture and
track information about customers to have appropriate business strategy In terms
of competition, customers often put pressure on the seller when conditions The
greater the pressure on the customer, the greater the risk to the business Customer
pressure is usually expressed in the following cases:
Many suppliers are small and medium in the supply chain, while buyers are
few and large This case the buyer can dominate the supplier
Customers buy in bulk
The supply chain depends on the customer with a large percentage of the
total order
Customers tend to be self-contained
It's easy and inexpensive to switch to other people's purchases
Seller's products are less important to buyers
Clients have full information about the market, demand, prices of suppliers,
the greater their bargaining pressure
Power Supplier
In order to carry out the production process, enterprises must regularly
contact suppliers of supplies and equipment, labor supply, finance, etc These
forces often also positively or negatively affect the strategy of the business
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However, these forces can only exert pressure on the enterprise in the
following cases:
There are few suppliers
There are few alternative service products
When the supplier has the advantage of differentiating the products and
services
When a business purchases a product, it is not an important customer and a
supplier's priority
When a vendor has a vertical linking strategy, ie self-contained production
Pressure from alternative products
Replacement products are the products of competitors in the same industry
or other products of the industry but capable of satisfying the same needs of the
customer With the explosion of new technologies, alternative products are
increasingly diversified, creating the risk of price competition that reduces the
company's profitability In today's era, the dangers of substitute products from
other industries often create unpredictability for all businesses
Potential competitors
Potential competitors include those that are capable of creating competitive
forces in the future The competitiveness of potential competitors is directly
related to barriers to entry into their industry There are five main barriers to entry
for each business:
Product differentiation: The trust and loyalty of customers to the image and
brand of the present enterprise, the cost of a differentiated product strategy is very
high and very risky
Absolute advantage of cost price
Advantage of scale: the costs of production, distribution, advertising,
services, research will decrease corresponding to the increase in product sales
Legal regulations: In practice, government regulations create a major
barrier to entry into many industries Through licensing or special regulations, the
government can control penetration into a sector
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Barriers to distribution have been established by existing businesses
The response of current businesses in the business sector: the speed and
intensity of retaliation of the current rivals will be a major barrier
Competitive pressure from current rivals
If the weaker the competition, the business has the opportunity to
increase sales prices and make more profits In contrast, when competitors are
strong, price competition is significant and every price competition hurts
business
Competition among enterprises in a manufacturing industry generally
includes the following: the competitive structure of the industry, the state of the
industry and the barriers that leave the industry
Competitive structure of the industry: This structure is based on the data
and distribution capacity of enterprises in the manufacturing sector Competitive
structure varies from the dispersed industry to the centralized production The
dispersed sector includes a large number of small and medium enterprises, none of
which hold the dominant position in the industry Concentration is dominated by a
handful of large businesses, even the only one called monopoly The nature and
level of competition of the industry is very difficult to analyze and predict
The demand situation of an industry is another determinant of the intensity
of internal competition Normally, demand increases, giving enterprises a great
opportunity to expand their operations and reduce demand, leading to strong
competition for enterprises to keep their market share
Barriers to leave the industry: As the business conditions in the industry
deteriorate, business difficulties forced businesses to consider withdrawing from
the industry; Withdrawal from the industry causes businesses to lose and lose If
that loss is greater, if the barriers leave the industry, the competition will be more
intense
The task for executives is to be aware of the opportunities and threats that
the change of the five forces will lead to the development of adaptation strategies
Furthermore, it is the ability of a company to adopt a strategic choice, shifting the
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power of one or more competitive forces to its advantage
In summary, analyzing the external environment is extremely important to
the business The goal of the analysis is to identify the opportunities and
challenges, on the basis of which rational management decisions Some important
points are drawn as follows:
A business that responds to market needs, its strategy will be more
effective
The main causes of growth and degradation are other changes to a large
level in enterprises that are often environmental factors rather than internal ones
The more a business depends on an environment, the more it needs to focus
on analyzing and judging the environment
The environment is variable and uncertain, and requires more analysis and
better judgment
Strategic wise and effective strategists must know themselves (internal
analysis) and know people (external environment analysis)
The final step in organizing value for the external environment is to
evaluate and rank opportunities and challenges
2.2.2 Internal environmental analysis
Strategists need to understand the internal environment in order to know
the strengths and weaknesses of their organization This is very important because
it shows the strengths and weaknesses of the business to consider when deciding
to choose business strategy
In fact, it is not possible to evaluate all the internal factors in the enterprise
because of its huge amount Therefore, in order to assess the internal environment
of an enterprise, it is necessary to point out the key factors in which their presence
may be representative of the internal performance of the business These factors
are the value chain of the business and its core competencies
The production process is the main activity of the enterprise associated
with the creation of products and services When analyzing the production process
of an enterprise, it is necessary to first assess the production equipment and
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technologies capable of producing quality products and services Can they
produce output that meets market demand? If not, how to overcome? Large-scale
production, stable input supply with reasonable price, suitable layout of means of
production, warehouses and yards make great contribution to the production
process Also consider the use of labor, satellite units, inspection of enterprises
Financial factor
Financial resources (such as cash, creditworthiness, owner capital .) are
the most basic resources of an enterprise Analysis of financial sources based on
economic and financial standards such as profitability on a capital, working
capital, ability to recover capital, cash flow, debt ratio, solvency, share capital,
ability to raise short-term and long-term capital, capital of the company, cost of
capital compared to the industry and competitors, tax issues, relationship with the
owner Analysis of financial indicators can determine the strengths and
weaknesses of enterprises in terms of investment, finance and dividends
Factors in organization, administration and governance
This analysis focuses on the following issues: How did the enterprise
conduct its management activities related to the preparation for the strategy
formulation?
Production process elements
How are the formulation processes and the content of the operational
plans?
Is the distribution of resources based on the objectives set?
Does the company have plans to deal with unpredictable situations? How
does the organization motivate employees?
How are job descriptions described?
In terms of monitoring, the analysis will answer questions such as: How
does a company have financial control, sales, production, inventory, inventory? Is
there an effective management control system? What is the quality check? What is
the information system? Is the control system of the enterprise fast and accurate?
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17
Marketing Factor
First of all it is necessary to analyze customer structure, consumption
channels with quantity of scope and level of control, flexibility in pricing, product
design and advertising, policy support tools consume Compare the development
of each channel type, giving the necessary guidelines for the development of
marketing strategies Attention should be paid to the potential for product sales,
the revenue structure, the profitability ratio, the variety of quality and the
reputation of the products and services, the market share of the business, the
customer loyalty, effectiveness of promotional campaigns and advertising, after
sales service and customer care instruction Then analyze the supply of inputs is
stable and favorable? Combined with the product life cycle review to test new
product research and development Analysis of business opportunities can be
promoted
R & D elements
In this field, it is necessary to consider enterprises' interest and investment
in product and technology research and development; conditions for research and
development activities; the quality and achievements of research and
development; Research and development capacity (finance, people, organization
); Results of research and development
Factor collecting and processing information
The information system is an integral part of all functional activities, and it
provides the basis for corporate governance decisions Therefore, effective
information systems will contribute to improving the operations of the business
and improving the quality of management decisions
2.2.3 Value Chain
The value of a business is measured by the amount that the buyer is willing
to pay for the product or service of the business To achieve a competitive
advantage, the functional parts of the business must either create value at a lower
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cost than the competitor or have to make the product different from the product of
the competitor Competitors create higher sales in the market This means that
businesses must pursue low-cost strategies or product differentiation strategies
Michael Porter introduces the concept of a business value chain as a way of
exposing its differences and deciding on competitive advantage, including two
value-creating activities: primary activity and supportive activity Main activities
generate material value, marketing and distribution to buyers, providing support
services or after-sales services Support activities are: material management
functions, research and development, personnel management and infrastructure of
enterprises
The value chain provides a comprehensive picture of the key activities as
well as the support of the business, thus recognizing the strategic strengths of the
business
Support
activities
The infrastructure Human Resources Research and development Material Management
Main
activities Input Manufacturing Output
Marketing, Sell
sales Services
After-Diagram 1- 3: After-Diagram chuỗi giá trị (value chain):
Source: M.Porter 1980 Competitive Advantage: Creating and Sustaining
Superior Performance, NewYork FreePress
An analysis of activities in the value chain facilitates the cost and
performance monitoring of each activity From there, it helps to improve each
activity as well as to coordinate them together At the same time, through
information gathered about competitors, it is estimated that their costs and results
to base their comparisons with their own companies, seeking to create value over
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their competitors
Material Management: Controlling the movement of materials across the
value chain from supply to production and distribution The effect is that it can
create value, contributing to control of input quality in the production process,
increasing the quality of output, facilitating the increase of selling price
Research and development functions: To implement the development of
new products and production technologies Technology development can lower
production costs, create more attractive products, facilitate price increases
Human Resource Management: Ensure that businesses have the right
skills to increase their value effectively This function is to ensure that people
are trained, trained, motivated and fully paid to perform their value-added
tasks
Enterprise infrastructure: including organizational structure, control
systems, and corporate culture Top executives can be seen as part of the
corporate infrastructure
2.2.4 Identify outstanding competencies and sustainable competitive advantage
Process of recognition of sustainable competitive advantage can be
summarized in the following table
Table 1- 2: Process of recognition of sustainable competitive advantage
Competitive
advantage
When capacity exceeds the opponent Long-term become sustainable competition Superior ability When core competences outstrip the opponent it becomes
superior
Core competencies When core competence, the key to success, becomes core
competence
- Invisible: brand, commercial advantage, prime location,
R & D
- Visibility: property, capital
(Source: IeMBA Teaching Materials - HSB, PhD student Dang Ngoc Su)
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When satisfying 4/5 of the following criteria, superior capacity becomes a
sustainable competitive advantage: (1) valuable, (2) rare, (3) difficult to imitate,
(4) sufficient distance (5) coincide with the success factor
In short, the internal analysis of the enterprise is to identify the potential
and existing resources that create the competitive advantage of the business At
the same time, identify obstacles to maintaining competitive advantage
2.3 Strategic options
In modern markets, a business can not grow sustainably without a business
strategy Business strategies help businesses plan long-term development
strategies, increase their competitive advantage through optimal arrangement of
resources in the process of implementation, there are always factors that cause
businesses to regularly consider, the adjustment of business strategies to ensure
the objectives set It can be said that adjusting the business strategy in time will
help businesses in the right direction and business more effective such as
repositioning brand new, investment direction; Choosing business strategies to
solve this problem, CEOs must consider factors such as the objectives of the
business, the desire of shareholders, the evaluation of the internal force of the
business as well as Information about the market, customers, competitors Only
one wrong decision of the CEO can make the business face many difficulties,
even at the expense of huge financial losses Deciding to adjust your business
strategy means adopting a change in core values, even changing the way you think
and work the system To execute a successful business strategy requires the CEO
not only to have a foresight, but also to convince other members of the business to
understand and agree to implement the chosen business strategy
3 STRATEGIC ANALYSIS TOOLS
3.1 SWOT analysis matrix
SWOT analysis matrix is a very useful tool for capture and decision
making in any situation for any business organization Short for the four words
Strengths, Weaknesses, Opportunities and Threats, SWOT provides a strategic
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analysis, review and positioning tools of a company or of a business project
SWOT is suitable for work and group analysis, used in business planning, strategy
building, competitor assessment, marketing, product development and services
After gathering and listing the major elements of external and internal
environmental analysis on the SWOT matrix, we combine these elements This is
one of the important tasks for developing a SWOT matrix in pairs In principle,
there are four types of combinations:
S-O: Build a strategy to harness the strengths of your business to take
advantage of outside opportunities
S-T: Build a strategy to harness the strengths of your business to evade
external threats
W-O: Develop a strategy to overcome the dangers and limitations of
businesses to take advantage of outside opportunities
W-T: Developing strategies to overcome dangers and limiting weaknesses
to evade external threats
After completing these four types of combinations, the business can
maximize the strengths to exploit the opportunities and limit risks and challenges,
while gradually limiting their weaknesses
Table 1-3: SWOT analysis matrix
Opportunity (O) (List opportunities)
Risk (T) (List the risks) Strength (S)
(List the strengths of the
W-T Strategy:
Minimize weakness and avoid risk
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3.2 GREAT model
Planning and presenting business strategies or competitive strategies is very
important and not easy In the business strategies that businesses set after
analyzing every aspect, what strategy is best considered to be chosen Because,
choosing the right one will contribute to the success of every business when
developing and implementing business strategies
In order to choose an optimal strategy for PVCHB, the GREAT model (G:
gain - R: Rick, E: Expence; A: Achievability, T - Time allows for the selection of
effective strategies in the following steps:
Step 1: Score each strategic option on a scale of 1-5, according to 5 criteria:
G (Gain): The greater the benefit of the strategy (achieving the goal), the higher
the score
R (Risk): If the risk of the strategy is higher, the lower the score
E (Expense): If the cost of the strategy is larger, the lower the score
A (Achivebility): If the feasibility of the strategy is higher, the higher the score
T (Time): If the time of strategy is more reasonable then the higher the score
Score 5 = High; Score 4 = average; Score 3 = poor; Score 2 = weak; 1 ½ poor
Step 2: Assign weightings to the criteria based on the importance of each
criterion for the production and business activities of the company
Criterion 1: Benefits: 0.30
Criteria 2: Risk (risk): 0.15
Criterion 3: Expense: 0.20
Criteria 4: Achivability: 0.25
Criteria 5: Time (time): 0.10
Step 3: Synthesize the scores of each strategic option to choose the optimal
strategy
4 BASIC TRADING STRATEGY
4.1 Strategic basis
Michael Porter has identified three general strategies that can be applied at
the business unit level to create a competitive advantage The basis of competitive
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strategy:
(1) The needs of the customer, what will satisfy;
(2) Customer groups, who will be satisfied;
(3) Special capabilities, customer needs are satisfied
It is also central to choosing enterprise-level business strategies, as they are
the source of competitive advantage over competitors, as well as to determine how
competitive company
Customer demand and product differentiation
Customer demand is the desire, demand can be satisfied through the
characteristics of the product or service Product differentiation is the process of
creating a competitive advantage by designing products - goods and services - to
satisfy the needs of customers The degree of differentiation of a company's
products compared to other companies is the source of competitive advantage for
the company
Companies that do not choose or are not able to differentiate by product
can find ways to lower their prices and consider it a way of "differentiating" their
products Meanwhile, others seek to create a unique identity for their products so
that they meet the needs of customers in ways that other products can not meet
Customer groups and segmentation (array) of the market
Market segmentation can be defined as the way a company chooses a
customer group based on the important differences in needs or preferences in
order to gain competitive advantage It then sets out appropriate competitive
strategies
Deciding to supply more products to many market segments allows the
company to better satisfy its customers Consequently, customer demand for the
company's products increases and generates more revenue for the company than it
does for a single product for the whole market But sometimes the nature of the
product or the nature of the industry does not allow for much differentiation In
these cases, there is less opportunity to gain competitive advantage through
product differentiation and market segmentation because there is less opportunity
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to serve the needs of customers and customer groups in different ways Instead,
prices are the primary criteria consumers use to evaluate their products, and the
competitive advantage lies with the company that is more productive and can offer
the product at the lowest price
Decision on unique capabilities
The third issue in enterprise-level strategy is the decision to pursue
individual capabilities to best satisfy consumer needs and market segments
Special capabilities are the means companies can use to better meet the needs of
their customer groups than their competitors
4.2 Types of general competition strategies
Each company locates itself in its active field by leveraging its existing
strengths Michael Porter argues that the advantages of any business will
always lie in one of two respects: cost advantage and product differentiation
By applying these advantages, companies will pursue three common strategies:
cost leadership, product differentiation and focus They are called generic
strategies because they do not depend on any business or industry
4.2.1 Cost leadership strategy
This strategy aims to become a low-cost producer in the industry with
certain quality standards At that point, the company will either sell the product at
an industry average price to earn a higher return than its competitor, or sell it at a
lower price than the average to gain market share
In the case of a "price war", the company can maintain a certain level of
profit, while its competitors are forced to suffer losses Even if there is no conflict
or price controversy, the industry grows, expands and drops, companies that are
able to keep production costs lower can still make a profit for a longer time This
cost leadership strategy is often applied to large markets
Businesses can rely on a number of methods to outweigh the costs by
improving the efficiency of their business processes, finding opportunities to
access large quantities of low cost materials, optimize your business abroad and
make vertical mergers decisions, or reduce some unnecessary costs If competitors
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are not able to cut costs to the same level, they can maintain their competitive
edge on the cost leadership
Firms that successfully implement the cost leadership strategy have the
following characteristics:
Good capital access to invest in production equipment This is also a barrier
that many other companies can not overcome
Product design capabilities to increase production efficiency, for example,
create a small detail to shorten the assembly process
High level of production
There are effective distribution channels
Any common strategy has its inherent risks, and low cost strategy is no
exception Risk can occur when competitors also have the ability to lower
production costs Even with the help of modern technology, competitors can have
unexpected breakthroughs in production, removing the competitive edge of
cost-leading businesses In addition, there are a number of companies that pursue
strategies that focus on niche markets where it is not difficult to achieve even
lower costs in their traditional market segments, thereby forming a Group control
market share is many times larger
4.2.2 Differentiation strategies
This is a strategy for developing your product or service so that the product
or service has unique and unique characteristics that are valued and appreciated by
customers more than the products of the competitive firms Value added by
product uniqueness allows companies to set higher prices without fear of being
boycotted by buyers They hope that the higher price will not only compensate for
the additional costs of product delivery, but also: due to the different
characteristics of the product, if the supplier increases the price can be transferred
to the customer, because customers can not easily find similar products to replace
Successful businesses in product differentiation strategies often have the following
strengths:
Ability to research and access to top scientific achievements
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Product research and development team with high skill and creativity
Positive sales team with the ability to successfully communicate the
strengths of the product to the customer
Reputation for quality and innovation ability of the business
The risks associated with product differentiation strategies are the
likelihood of competitors mimicking, or the changes in consumer tastes In
addition, many companies are pursuing centralized strategies that are likely to
achieve higher product differentiation in their market segments
4.2.3 Focus strategy
Focused, focused strategy towards a relatively narrow market segment in
which enterprises try to gain competitive advantage through low cost or product
differentiation by applying the demand theory of a group can be better satisfied by
being completely focused on serving the group
A centralized business strategy often keeps loyal customers loyal and
discourages other companies from making them want, or daring to compete
directly
By focusing only on a narrow market area, businesses that pursue this
centralized strategy have lower sales, so they do not take advantage of bargaining
with suppliers However, businesses that pursue a centralized strategy - product
differentiation can transfer the higher costs that the vendor impose on the
customer because the customer can not find the replacement product
Successful entrepreneurs in a focused strategy can change the
developmental advantages of many types of products to fit the small market
segment that they have studied thoroughly and thoroughly One of the risks of this
centralized strategy is the ability to be imitated and the changes taking place in the
target market Moreover, a leading low-cost producer in the big market can easily
change their product to compete directly with a centralized business application
Companies that pursue other centralized strategies may also target some of the
target market, losing a certain percentage of their market share
4.2.4 Incorporate common strategies
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These general strategies are not always compatible with each other If a
business tries to act in a way that prevails in every field, then the result is no gain
For example, a company that has made itself superior to its competitors by
launching very high quality products will have to take the risk of reducing the
quality of its goods if the company is still trying to keep up their position is a
leader in low cost Even if the quality of the product is not reduced, the company
inadvertently creates an inconsistent image in the customer's eyes So, Michael
Porter argues that for long-term success, every business needs to choose only one
of the three strategies outlined above If you pursue all 3 goals, the company will
fall into a state of embarrassment and not gain competitive advantage
Companies that can successfully implement multiple strategies often have
to set up separate business units, each of which pursues a strategy By separating
the strategy for different policy or even cultural units, a business can reduce the
risk of falling into inertia However, there is the view that pursuing a single
strategy is not the right choice, because in the same product, customers often seek
satisfaction in many aspects - combining quality, stylish, convenient and
reasonably priced In fact, there are manufacturers that are loyal to only one
strategy and then suffer heavy losses when another company comes to the market
with lower quality products but better meet the needs of customers
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CHAPTER II ANALYSIS OF BUSINESS ENVIRONMENT OF HOA BINH
PETROLEUM CONSTRUCTION AND INVESTMENT JOINT STOCK
COMPANY (PVCHB)
1 GENERAL INTRODUCTION
1.1 General information
Company name: HOA BINH PETROLEUM CONSTRUCTION AND
INVESTMENT JOINT STOCK COMPANY (PVCHB)
Short name: PVCHB
Head office address: 14th Floor - HH3 Building, My Dinh Urban Area, Me Tri,
My Dinh Commune, Tu Liem District, Hanoi
Website: http://www.pvchoabinh.vn
Tax code: 0102566108
Chartered capital: VND 105,000,000,000
Shareholder Structure and Ownership Ratio:
Petro Vietnam Construction Joint Stock Company owns: 30%
Other shareholders own: 70%
Directly attached units:
Management Board of Cuu Long Ecological Urban and Service Project
Hai Duong Project Management Board
Nghe An Project Steering Committee
The Steering Committee of Thai Binh 2 Thermal Power Plant
Construction Team No.1
Construction Team No.2
Construction Team No.3
Associated company
PVCHB Consulting Joint Stock Company
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Thanh Nam PVCHB Construction Joint Stock Company
1.2 The formation and development of PVCHB
In 2007, the economy was booming, especially in the fields of investment,
finance and construction Song Da Global Investment Joint Stock Company - SDG
was established in the context of many advantages in terms of financial potential,
investment together with the support and cooperation of the company has the capacity
and prestige of the largest Song Da Corporation, Petrovietnam Construction
Corporation Right after the establishment, the company has focused on the fields of
design consulting, investment projects on housing, urban ecological services,
construction investment civil and industrial works, financial investment, real estate
trading floors In the investment field of urban housing projects, the company has been
entrusted by the provinces to deploy projects with many advantages such as the project
Greenhouse area of 13.5ha in Song Phuong commune, Hoai district Duc, Hanoi, Cuu
Long Ecological and Service Urban Area with the area of 60 ha in Luong Son district,
Hoa Binh province About Design Consultancy Company The company has associated
with a number of design consultancy companies of Korea, France, NewZealand take
charge of design consultancy projects on housing, offices and hotels in Vung Tau , Da
Nang, Hoa Binh
After 3 years of establishment and operation, the Board of Directors of the
company determined that there should be a breakthrough in the field of production
and business activities in order to seize the opportunity to overcome difficulties
and challenges, position, competitive ability to better meet the needs of market
development The result of this breakthrough is shown by the decision of the
Board of Management of the Company through the acquisition of a portion of
capital of Song Da Global Pte and became member of PetroVietnam Construction
Joint Stock Corporation in July 2017 This is the moment of change in the scale
and nature of the enterprise, Song Da Global Investment Corporation It was
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officially renamed Hoa Binh Petroleum Construction and Investment Joint Stock
Company After being a member of PetroVietnam Construction Joint Stock
Corporation, the company has quickly integrated with the environment, culture
and management style of the oil and gas industry Besides concentrating on
directing the implementation of existing production and business tasks, the
Company has decided to expand the field of specialized construction and technical
infrastructure, industrial and civil construction Promoting the available
advantages of PVC and its partners Hoa Binh Petroleum Construction and
Investment Joint Stock Company (PVCHB) has a young and dynamic leadership
team, a steady and drastic management structure From the beginning, there are
only 25 staffs and employees The company has over 350 staff members who are
managers, architects, engineers, economics bachelors, lawyers, public employees
skilled personnel specialized in investment, construction of technical
infrastructure, industrial civil construction; They direct, operate and work in large
investment projects such as construction of key construction works such as
Polyester fiber Hai Vu Dinh Vu, Thai Binh 2 - Thai Binh Province, Quang Trach
Thermal Power Plant - Quang Binh Province, Nghe An Vocational College, Dien
Kha Vocational College 60 ha of Cuu Long Ecological and Service Area, Gia
Loc New Urban Area, Hai Duong scale 50ha In the field of design consultancy,
PVCHB has connected with a number of experts and collaborators who are
foreigners with long experience in the form of partnership and cooperation for
project implementation
PVCHB's strategy is to constantly build and develop its core business
activities: construction of technical infrastructure, industrial and civil construction,
production of new materials and construction equipment; to invest in projects on
ecological real estate and services, projects on houses in big streets PVCHB
always strives for the quality and added value of products for the benefit and
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prestige of its customers, striving to be one of the leading enterprises in PVC
system, always dynamic and innovative development and strong Sustainable in
both width and depth
1.3 Organizational structure and main business lines
Diagram 2- 1: Organizational structure of PVCHB
GENERAL MEETING OF SHAREHOLDERS
In charge of design consultancy
Deputy General Manager
In charge of investment, financial
CONTROL BOARD
Economic Planning Office
Financial Accounting Office supplies and equipment
Project investment Organization and Administration
Cuu Long Project Management Unit