This chapter introduces the model’s two key pieces—the aggregate-demand curve and the aggregatesupply curve. After getting a sense of the overall structure of the model in this chapter, we examine the pieces of the model in more detail in the next two chapters.
Trang 1Chapter 11
The Economics of
Information
Trang 2Learning Objectives
1. Explain how middlemen add value to market
transactions
2. Use the concept of rational search to find the
optimal amount of information market
participants should obtain
3. Define asymmetric information and describe
how it leads to the lemons problem
4. Discuss how advertising, conspicuous
consumption, statistical discrimination, and
other devices are responses to asymmetric
Trang 3Information and the Invisible
Hand
• All parties have all relevant information
– Without free information, market results are not
efficient
• Bargaining for a bowl in Kashmir
• Parties must decide how much information to
gather
– Information gathering strategies differ
Trang 4How The Middleman Adds Value
• Buyers sometimes choose among several
version of a product
– Each has complex feature sets
• Research options
– Company web site
– Ask friends and family
– Visit stores, ecommerce sites
Trang 5Consumer Choice: Buying
DSLR Camera
• Best Denki recommends US$1,200 Nikon D7100 DSLR camera
– Sales rep seems knowledgeable
• Your next move is
– Thank them and do more research
– Trust the sales rep and buy them
– Go home and buy at the best price online ($950)
• Evaluate the importance of
– Immediate possession
– Best price
Trang 6The Value of the Middleman
• Sales representatives supply information to
buyers
– Manufacturers can offer direct sales to bypass
middlemen
• Information makes markets more efficient
– Purchasing the bowl in Kashmir
Trang 7Selling Babe Ruth
• Koh wants to sell a Win the War stamp.
– His reservation price is $300
– An ad in the local newspaper cost $5
– eBay cost is 5% of the Internet auction price
– The maximum price in the local market is $400
– Two eBay shoppers have secret reservation prices
of $800 and $900, respectively
Trang 8Selling Win the War stamp
• Benefits of eBay
– Card sells for $800 on eBay less $40 commission
• Ellis nets $760, $460 above his reservation price
• Buyer surplus is $100
• Local option is inferior
– Card sells for $400 less $5 cost of ad
– Koh nets $395, $95 more than his reservation price
– Buyer surplus is $0
• Economic surplus is increased when a product goes to the person who values it the most
Trang 9• More information is better than less
– Gathering information has a cost
• Marginal benefit starts high, then falls rapidly
– Low-Hanging Fruit Principle
• Marginal cost starts low,
Trang 10Free Rider Problem
• A free-rider problem exists when non-payers
cannot be excluded from consuming a good
– Interferes with incentives
– Market quantity is below social optimum
• Stores bear the cost of training sales reps on
merchandise
– Shoppers use sales reps as information source
• Then some shoppers buy elsewhere
– Store is unable to capture some of the value it
delivered to the shopper: a free-rider problem
Trang 11Example: The Last Bookstore
• Independent bookstores differentiate themselves with personalized service
– Offer more information and recommendations than Barnes & Nobles or Borders
• Chain bookstores carry large inventory and shopping center location can erode local store base
– Ecommerce sites such as Amazon.com and
Overstock.com offer reviews and recommendations
• Large inventory; quick delivery
• Online sales further reduce sales in independent stores
Trang 12Rational Search Guidelines
• Additional search time is more likely to be
worthwhile for expensive items than cheap ones
– Apartment search in Taipei, Tawian involves less
time than Tokyo, Japan
• Taipei has lower rents and narrower price range
• Prices paid will be higher when the cost of a
search is higher
– Two buyers, only one with a car
• Buyer with the car will look at more pianos before buying
Trang 13Gamble Inherent in Search
• Additional search has costs that are certain
– Benefits are uncertain benefits
– Additional search has elements of a gamble
• A gamble has a number of possible outcomes
– Each outcome has a probability that it will occur
Trang 14Gamble Inherent in Search
• The expected value of a gamble is the sum of
(the possible outcomes times their respective
probability)
– A fair gamble has an expected value of zero
– A better-than-fair gamble has a positive expected
value
Trang 15Risk Preferences
• A risk-neutral person would accept any gamble
that is fair or better-than-fair
– A risk-averse person would refuse any fair gamble
Trang 16The Gamble in the Search
• You need a one-month sublet in Hong Kong
– One type of apartment rents for US$400 and it is
80% of the available market
– The other type rents for US$360 and makes up
20% of the market
– You must visit the apartment to get the rental rate
• Cost per visit is US$6
– You are risk-neutral
Trang 17Hong Kong Apartment Search
• The first apartment you visit is the US$400
version
• Look at the next apartment if the gamble is at least fair
– Two outcomes to the gamble
• You find a lower-priced apartment and your net benefit is US$34 with 20% probability
• You find another US$400 apartment and your net benefit is – US$6 with 80% probability
– Expected value of the gamble is
(34) (0.20) + (– 6) (0.80) = US$2
Trang 18• Search is costly and therefore limited
– People end their searches when the marginal cost
of searching exceeds the marginal benefit
• BUT… what if you fall into a better option?
Trang 19Commitment Problems
and Search
• If information were freely available, there would
be no commitment problem
– Contracts are used to bind parties together AND
– Contracts carry penalties for breaking the
arrangement
• People terminate their search because
information gathering is costly
• Under some circumstances, one party may
rationally choose to terminate the agreement
and pay the penalties
Trang 20Asymmetric Information
• Asymmetric information occurs when either the buyer or seller Is better informed about the
goods in the market
– Mutually beneficial trades
may not occur
– A seller might know that
a murder was committed in a
house offered for sale
• Buyer does not know
Trang 21Private Sale of a Used Car
• Akari's Miata is in excellent condition
– Akari reservation price is $10,000
• Blue Book value is $8,000
• Haruto wants to buy a Miata
– His reservation price is $13,000 for one in excellent condition and $9,000 for one in average condition
– Determining the condition of Akari's car has a cost and the results are uncertain
– Haruto cannot verify that Akari's Miata is superior
• Haruto buys another Miata for $8,000; Akari's is unsold
Trang 22Surplus Loss and Asymmetric
Information
• Haruto's loss is $1,000
– Pays $8,000 and has a gain of $1,000
– Haruto’s loss from buying an average car instead of Akari's
• $13,000 – $11,000 = $2,000
– Haruto's net loss is $1,000
• Akari’s loss from losing Haruto as a customer is
$1,000
• Total loss is $2,000
Trang 23The Lemons Model
• People who have below average cars (lemons), are more likely to want to sell them
– Buyers know that below average cars are likely to
be on the market and lower their reservation prices
• Good quality cars are withdrawn from the market
– Average quality decreases further and reservation prices decrease again
• The lemons model says that asymmetric
information tends to reduce the average quality
of goods for sale
Trang 24The Lemons Model in Action
• Your aunt offers you her 4-year old Accord
• The asking price of $10,000 is the blue book value
• You believe the car is in good condition
• Blue book value is the equilibrium price for
below average cars
• You should buy the car for $10,000
– It is in better condition than the average Accord of the same vintage and mileage
Trang 25Nạve Buyer
• Two kinds of cars: good cars and lemons
– Owners know what kind they have
– Buyers can't determine a car's quality
– Buyers are risk neutral
• What would the buyer offer for a used car?
– Expected value of a car is
(0.90) ($10,000) + (0.10) ($6,000) = $9,600
Trang 26Credibility Problem
• Parties gain if they find a way to communicate
information truthfully
• If Akari can convince Haruto her Miata is in
excellent condition, Haruto will buy
– Statements are not credible
– Akari offers Haruto a six-month warranty on all car defects at the time of purchase
• A warranty for a lemon would cost more than the economic surplus gained
• Only sellers of good quality cars would offer the
Trang 27The Costly-to-Fake Principle
• To communicate information credibly, a signal
must be costly or difficult to fake
– Sellers have an incentive to exaggerate the quality
of their product
– Buyers value objective information about quality
Trang 28Costly Signals
• Television advertising is expensive
– In print advertising, "As seen on TV" signals a
company's commitment to its product
• Potential signal of quality
• Educational institutions' brands and students'
grades signal quality
– An A+ student from MIT is more likely to be offered
a job than a C student from an average academic institution
Trang 29Conspicuous Consumption
• Choose a lawyer
– Lawyer A wears inexpensive suits and drives a
10-year old Toyota
– Lawyer B wears custom-tailored suits and drives a new Mercedes-Benz S 500
– No other information is available
• Conspicuous consumption signals success
– Choose Lawyer B
Trang 30Statistical Discrimination
• Statistical discrimination uses group
characteristics to infer individual characteristics
– Can be applied to people as well as to goods and services
– Results from observed differences between groups
– This candidate for employment is in her late
twenties
– Women have babies in their late twenties
– This candidate will have a baby in the next few
years
Trang 31Dangerous Drivers
• Men under 25 years of age pay more than other drivers for auto insurance
– Expected cost of insuring a driver depends the
probability and size of claims
• Individual assessments are not possible
– Rates are based on demographic groups and the claim history of those groups
• Individual rates are adjusted upward as more information becomes available
Trang 32Adverse Selection
• Adverse selection occurs because insurance
tends to be purchased more by those who are
most costly for companies to insure
– Insurance is most valuable to those with many
Trang 33Moral Hazard
• Moral hazard is the tendency of people to
expend less effort protecting insured goods
– People take more risk with insured goods or
– The owner pays the first $1,000 of each claim
• Strong incentive to avoid accidents
– Claims less than $1,000 are not reported
Trang 34Disappearing Political
Discourse
• Disappearing political discourse theory holds
that politicians who support a policy will remain silent to avoid being misunderstood
– Opposing the death penalty could be interpreted by voters as being soft on crime
• No necessary relationship between the two
• Assumes voters implicitly assign a position to a politician who has not made public statements
Trang 35Politicians and the Death
Penalty
• Arguments against the death penalty
– Expensive relative to life in prison without parole
– Irreversible for people later found innocent
– Does not deter capital crimes
• Politicians avoid taking a public position on
capital punishment
Trang 36Politicians and the Death
Penalty
• Voters want politicians are tough on crime
– Broader issue than the death penalty
• Two groups of politicians: tough on crime and
soft on crime
• Voters use information about a politician's views
on the death penalty to infer the politician's stand
on crime
Trang 37Politicians and the Death
Penalty
• Politicians tough on crime and opposed to capital
punishment lose votes
Trang 38Legalized Drugs
• Laws against buying and selling certain
substances are intended to reduce the harm to society from drug use
• Laws have a cost
– Price of illegal drugs increases
– Addicts commit crimes to pay for drugs
– Diverts people from productive employment
– Externalities of turf battles
– High cost to law enforcement, legal, and prison
systems
Trang 39Legalized Drugs
• Legalization solves most problems
– With lower drug prices, quantity demanded may
Rational Supporter Crazy Opponent Crazy Supporter
Opponents Supporters
Trang 40The Economics of Information