Chapter 16 - Debt recovery. At the end of this chapter you should understand: the steps that should be taken before deciding to grant credit to an applicant, the steps used to encourage punctual payment of debts, the steps in the debt collection process, the matters that should be considered before commencing legal proceedings,...
Trang 1This is the prescribed textbook for your course.
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Trang 2Debt recovery
Chapter 16
Trang 3• Debtors: Those people who owe
money to others.
• Creditors: Those people who are
owed money.
Trang 4Creditworthiness check
• Proof of identity of applicant
- Name
- Address
- Assets and liabilities
- Employment status
If company: - Name of Directors
- Address of Directors
- Paid-up capital of company
• Credit references
Trang 5Credit policy
• Credit policy should be notified to
debtor.
e.g When payment is due
Acceptable methods of payment Interest charges for late
payments
Trang 6Punctual payment
Incentives to encourage punctual
payment of debts:
• Discount for early payment
• Credit charge for late payment
• Notification of overdue accounts
- account rendered sent
- personal phone call
Trang 7Debt collection process
ACCOUNT RENDERED
(for unpaid account)
LETTER OF DEMAND Details of debt Date debt incurred Debt Collection Specify date payment to be made Agency
Specify legal proceedings will result
PAYMENT Negotiation or LEGAL
MADE Mediation or PROCEEDINGS Arbitration
COURT ISSUES SUMMONS AFFIDAVIT OF SERVICE OF Particulars of claim:
SERVICE SUMMONS Names - plaintiff and defendant
Proof of service Given to Addresses - plaintiff and defendant
of Summons Defendant Details plaintiff’s claim
Trang 8Defendant - possible
responses
Service of Summons
Agrees to Pay Agrees to Pay Through
in Lump Sum in instalments Court
Dispute Claim via Judgement Against Filing Defence Defendant
(Judgement in Default) For Defendant For Plaintiff Judgement
Finish Plaintiff - Judgement Creditor
Trang 9Enforcement of the
judgement
ENFORCE THE JUDGEMENT
EXAMINATION SUMMONS/ORAL EXAMINATION
Ability of debtor to pay is examined
Payment by Seizing goods of debtor and Debt > $2000
instalment selling to satisfy amount owing
Paid on behalf of debtor AGAINST LAND
(ATTACHMENT OF debtor at public auction
Trang 10Unacceptable behaviour when collecting debts
Consumer Credit Code
• Prevents debt collector from entering residential property to repossess goods.
State Trading Acts
• Prohibits the use of physical force or undue
harassment or coercion.
Trade Practices Act 1974 (Cwlth)
• Prohibits the use of physical force or undue