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Lecture fundamentals of marketing - Lecture 14: Brand, branding and building customer value

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Lecture fundamentals of marketing - Lecture 14: Brand, branding and building customer value. After studying this chapter you will be able to understand: Brand, branding, branding strategy: building strong brands.

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Copyright © 2012 Pearson Education, Inc

Copyright © 2012 Pearson Education, Inc

Publishing as Prentice Hall

Brand, Branding And Building

Customer Value

LECTURE­14

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§ Brand

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Copyright © 2012 Pearson Education, Inc

Publishing as Prentice Hall

What is a Brand?

A brand is a name, term, sign, symbol or design, or a combination of them, intended

to identify the goods or services of one seller

or group of sellers and to differentiate them

from those of competitors

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The Role of Brands

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Copyright © 2012 Pearson Education, Inc

Publishing as Prentice Hall

What is Branding?

Branding is endowing products and services with the power of the brand

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Advantages of Strong Brands

perceptions of product

performance

competitive marketing actions

opportunities

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Copyright © 2012 Pearson Education, Inc

Publishing as Prentice Hall

What is a Brand Promise?

A brand promise is the marketer’s vision of

what the brand must be and do for

consumers

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Drivers of Brand Equity

that identify & differentiate the brand

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Copyright © 2012 Pearson Education, Inc

Publishing as Prentice Hall

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Brand Logo

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Copyright © 2012 Pearson Education, Inc

Publishing as Prentice Hall

Brand Characters

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Brand Symbol

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Copyright © 2012 Pearson Education, Inc

Publishing as Prentice Hall

Brand Element Choice Criteria

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State Farm is there

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Copyright © 2012 Pearson Education, Inc

Publishing as Prentice Hall

The 10 Most Valuable Brands

Brand Brand Value (Billions)

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Devising a Branding Strategy

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Copyright © 2012 Pearson Education, Inc

Publishing as Prentice Hall

Brand equity

Brand equity is the added value endowed

on products and services, which may be reflected in the way consumers, think, feel,

and act with respect to the brand

Branding Strategy: Building Strong

Brands

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Measuring Brand Equity

procedures to assess the health of the brand (Equity)

a routine basis over time

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Copyright © 2012 Pearson Education, Inc

Publishing as Prentice Hall

Branding Strategy: Building Strong

Brands

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Branding Strategy: Building

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Copyright © 2012 Pearson Education, Inc

Publishing as Prentice Hall

Branding Strategy: Building Strong

Brands

Desirable qualities

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Branding Strategy: Building

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Copyright © 2012 Pearson Education, Inc

Publishing as Prentice Hall

Branding Strategy: Building Strong

Brands

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Bibliography

Fifteenth Edition, Published by Prentice Hall

by Philip Kotler, Kevin Lane Keller, Abraham Koshy &

Mithileshwar Jha, 13th Edition, Published by Pearson

Education, Inc.

edition, McGraw Hill International.

Edition, Published by McGraw-Hill Irwin.

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Copyright © 2012 Pearson Education, Inc

Publishing as Prentice Hall

The End

"The man who does not read good books has no advantage over the man who cannot read

them.“

Mark Twain

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