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Lecture Communication skill: Chapter 6 - Tracey Bretag, Joanna Crossman, Sarbari Bordia

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The topics discussed in this chapter are writing genres . On completion of this chapter students will know how to: identify key features of academic and business texts; recognise the difference between formal and informal register; use language appropriate to business settings, taking into account issues of power.

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Chapter 6

Writing genres

‘How we are expected to write affects what we can write about.’

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Copyright 2009 McGraw-Hill Australia Pty Ltd

Learning objectives

On completion of this chapter students will know how to:

• identify key features of academic and business texts

• recognise the difference between formal and informal register

• use language appropriate to business settings, taking into account issues of power

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What does ‘genre’ mean?

• ‘Genre’ means style, kind or type

• Usually, ‘genre’ refers to a type of art or literature

• It can also refer to ways of speaking, types

of movies or plays, or any written document

• In this context, ‘genre’ refers to the various types of texts that students need to learn and master

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Copyright 2009 McGraw-Hill Australia Pty Ltd

Academic genres

• The most common genre (type of text for assessment) at Australian universities is the essay

• In business there are other genres which are just as important:

– reports – business letters – email communication.

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Context and genre

• Factors that impact on genre:

– context – situation – audience – purpose of the text.

• Consider each factor in relation to the essay genre

• Now think about the business context How

is it different to the academic context?

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Copyright 2009 McGraw-Hill Australia Pty Ltd

Business context

• Business reports written in workplace:

– audience = supervisor or ‘superior’

– usually someone with power – much at stake for the organisation

• All documents have ‘regular, predictable patterns of organisation’ (Swales & Feak

1994, p 10)

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Activity 1

• See Activity 1 on pp 133–140 of your textbook

• Work in pairs

• Divide your page into five columns with the headings ‘personal email’, ‘business email’,

‘business letter’, ‘essay’ and ‘report’

• Examine each text and identify the different features List the features of each text, using the suggestions in the annotations and at

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Copyright 2009 McGraw-Hill Australia Pty Ltd

Applying knowledge of

genres

• In your business studies you will need to write in different genres, depending on the course, assessment and preference of your lecturers

• Sometimes the genres will be ‘mixed’

• Always be very clear about which genre is expected before submitting work for

assessment

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‘The vocabulary shift’

• Need to move from informal to formal writing (academic and business contexts)

• Choice between verb + preposition or a single verb (single verb is more formal)

• Example:

– The manager looked at the way tension builds

up during performance review meetings.

(less formal style)

– The manager investigated the way tension

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Copyright 2009 McGraw-Hill Australia Pty Ltd

Activities 2 and 3

• Complete activities 2 and 3 on pp 141–142

of your textbook

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More advice on formality

• Avoid contractions (e.g won’t = will not)

• Use the more appropriate formal negative forms

Example

– Do not write: The analysis didn’t yield any new results.

– Write: The analysis yielded no new results.

• Avoid run-on expressions such as ‘and so forth’ and ‘etc’

• Avoid using the first person ‘I’ and do not address the reader as ‘you’ Focus on the

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Copyright 2009 McGraw-Hill Australia Pty Ltd

More advice on formality

(cont.)

• Avoid asking rhetorical questions such as

‘What can be done?’

– Use statements instead, such as ‘X needs to be considered’.

• Do not place adverbs at the beginning or end of the sentence

Examples

– Do not write: Then the solution can be

discarded.

– Write: The solution can then be discarded.

– Do not write: The profits have increased slowly – Write: The profits have slowly increased.

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• Different genres (texts) have distinct requirements in terms of structure, development, formality and acknowledgment

of sources

• By learning and using the particular features

of texts, writers can produce easy-to-read documents

• The context, particularly the power relations between the writer and receiver, affect the

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