Upon completion of this lesson, the successful participant will be able to understand: Concerned with styles and situations, framework for effectively matching the leader and the situation, task motivated (reaching a goal) or relationship motivated (developing close interpersonal relationships) leadership styles.
Trang 1Art of Leadership & Motivation
HRM – 760 Lecture 23
Trang 2Driving Employee
Motivation
Trang 6• Recognize achievements through
programs that showcase performers
Trang 7• Have volunteer programs and
other programs that enable employees to showcase their responsibility towards each other and the society at large
WHAT MOTIVATES PEOPLE
Trang 8• Recognize winners through awards
like Service Quality Awards, Best Operations Awards, Best Trainer Awards, etc
Trang 9WHAT MOTIVATES PEOPLE
Trang 10• Analyze training needs to
recognize competency gaps and impart knowledge through customized training programs
WHAT MOTIVATES PEOPLE
Trang 11 The Equity Theory was first discussed in
early 1960's by J S Adams
It was a practical explanation for why
employees perform the way they do
An employee compares his/her job’s
inputs-output ratio with that of relevant others and then corrects any inequity.
Trang 12job dissatisfaction ( Hygiene factor ).
Trang 16Actualization
Esteem Social Safety Physiological
Maslow’s Needs Theory
Trang 17ACHIEVEMENT AFFILIATION POWER
Trang 18Goals
Increase Performance Higher Performance
Trang 20Pakis tan`s Women Cricket Team
Succes s
Trang 25Retention
Aids Retention
Enhances Persistence
Because it…
Trang 271) Notice each individual
2) Say Thank-you, even a smile can make a big difference.
3) Make employees feel respected and valued
4) Share your experience and knowledge
5) Be confident about people.
6) Be honest and trustworthy
7) Don’t take personal credit for others success
8) Create a blame-free culture
TOP 10 TIPS
Trang 28FACILITATOR