Upon completion of this lesson, the successful participant will be able to: Understand why shaping culture is a critical function of leadership; recognize the characteristics of an adaptive, as opposed to an unadaptive, culture; understand and apply how leaders shape culture and values through ceremonies, stories, symbols, language, selection and socialization, and daily actions;…
Trang 1Prof Dr Mohammad Majid Mahmood
Art of Leadership & Motivation
HRM – 760Lecture 15
Trang 2Management in
Organizations
Trang 3There is no way to work with people on conflict free basis.
Trang 4Write “True” or “False” next to each statement below…
Trang 57 Anger is always negative and destructive.
8 Communication is 50% verbal and 50% nonverbal
9 Conflict is resolved once the goal switches from solving
concrete problems to proving you are right and another person is wrong.
Trang 6Conflict Quiz Review
Trang 7Conflict
1) I tend to avoid conflict
Trang 8Conflict
1) I depend on harmony
Trang 9Conflict
1) I always stand up and express my opinion
Trang 10Conflict
1) I hate conflict
Trang 11Conflict
1) I like conflict because it produces results and
progress
Trang 12Conflict
1) I often compromise in conflict
Trang 13Conflict
1) I have lost in conflict
Trang 14Conflict
1) Most of my conflicts are with my spouse
Trang 15Conflict
1) Conflict can be good
Trang 16What feelings do you have when you are in
conflict situation?
Trang 17Common Feelings
Associated with Conflict
Anger Frustration
Fear Excitement
Trang 18Common Actions Associated with Conflict
Trang 19Your History with Conflict
How was conflict perceived in your
family/community?
How did your family/community deal with conflict?
Trang 20You can decide
Understanding the impact of your family
and community on your ideas about conflict can allow you to make decisions about how you deal with conflict now
We make our history
Trang 21only if they contain different opinions”
Trang 22What is it?
Trang 23Why do we
do it?
Trang 24When two or more people have differences in ideas/views and are not ready to understand or
accept each others ideas/views.
Trang 25It can occur at anytime and in any place, originating between two individuals or
groups when there is a disagreement or
difference in their values, attitudes, needs,
or expectations
(Conerly, 2004).
Trang 26Thank you for your kind attention! Thank you
for your kind attention!
FACILITATOR
Prof. Dr. Mohammad Majid Mahmood Bagram