1.1 Airport - Thường hay nói về vấn đề delay/postpone - Lý do: bad inclement weather - Hãng hàng không thường offer complimentary free meals / request passengers to wait in lounges -
Trang 1SHORT TALK
I LÝ THUYẾT
1 So sánh Part III & Part IV
Short Conversation Short Talk Number of people 2 people (Male & Female) 1 person
Common things 10 short conversations/short talks x 3 questions
Question 1: General information Question 2: Specific information Question 3: Specific information / Do-next/ Inference
2 Các chủ đề hay gặp
Điểm nổi bật nhất của Part IV khi so sánh với Part III là thứ tự câu hỏi thường xuất hiện trật tự và chủ đề có thể
dự đoán được
1.1 Airport
- Thường hay nói về vấn đề delay/postpone
- Lý do: bad (inclement) weather
- Hãng hàng không thường offer complimentary (free) meals / request passengers to wait in lounges
- In case passengers need to depart immediately -> advise passengers to contact local travel
agencies
1.2 Office relocation
- Lý do di dời văn phòng: Need larger space/current offices undergo renovation
- Thời gian: nói đến hai mốc thời gian: Thời gian di dời và thời gian đóng gói trang thiết bị
- Yêu cầu: handle carefully because equipment is expensive and fragile
1.3 Recorded message
Dạng đang được nhắc đến là tin nhắn nghe được khi gọi đến hệ thống/ tổng đài
- Câu dấu hiệu: You have reached …
- Lý do nghe được đoạn hướng dẫn: Out of working hour/ Holiday/ Telephone lines are busy
- Câu hỏi phổ biến: Cần làm gì và nhấn phím nào Nếu muốn nói chuyện trực tiếp với sales
representative/assistant -> stay on the line/ press 0
1.4 Fire drilling
- Thời gian diễn ra diễn tập
- Speakers: Safety staff, firefighter
- Instructions: Do not take elevators and walk calmly to the stairway
1.5 Advertisement
- Sản phẩm hay được quảng cáo: beverages/ electronics/ rental service
Trang 2- Câu hỏi hay gặp: Tính năng/loại sản phẩm nào không được nhắc đến (Not mentioned)
- For further information -> Visit websites / Call
1.6 Radio
- Traffic
Speaker: reporter
Các vấn đề hay gặp: Traffic jam/ congestion/ accident/ construction
Đối với trường hợp accident, có bao nhiêu phương tiện liên quan đến vụ tai nạn
Trường hợp construction sẽ được bàn luận bên dưới
Advice: Take another route/ an alternative/ another road/ a detour
- Construction
Speaker: reporter
Đối tượng xây dựng: Bridge/ highway/ avenue/ road/ street
Thời gian xây dựng: Begin, Finish, How long
Xây dựng đoạn đường nào
Lời khuyên trong thời gian xây dựng: Như trên phần traffic
- Weather
Speaker: reporter
Nhiệt độ, loại thời tiết
Một số lời khuyên: Drive carefully (in case of rain), take an umbrella
- Local news
Topic: chủ yếu là kinh tế địa phương Ví dụ: Opening a new factory
Ảnh hưởng: Creat jobs, raise income/revenue
Residents’ attitude: Happy/ Disappointed (because of noise)
- Talk show
Speaker: host
Guest: artist/ expert
Điều gì được mentioned about guest speaker: Win a prize, release a new album (song)/ a study/ a book/ research…
Điều gì xảy ra tiếp theo sau đây: Commercial/ traffic report/ weather forecast/ Speakers say
a few words
Muốn đặt câu hỏi: Email/Call the station
1.7 Event speeches
To say goodbye To introduce To celebrate To raise fund
To say thanks Transfer/ retire Newly appointed …years in
business
Help people in need
Contribution/How Previous Development of The use of fund
Trang 3long? experience the organization
Somebody comes to the stage & say a few words 1.8 Tour instructions
Speaker: tour guide Speaker: supervisor/ employee
Require: Do not touch/ take photos Require: Remove electronic devices &
wear protective clothing Means of transportation: Bus, railway
(train)
3 Ví dụ
3.1 Ví dụ 1 (File 1)
1 Who is the speaker?
a A waiter
b A tour guide
c A train operator
d A professor
2 How are the passengers going to Leavenworth?
a By bus
b By car
c By boat
d By train
3 When will they arrive at Leavenworth?
a At 2 o’clock
b In 20 minutes
c In 2 hours
d At noon
Tape script
Welcome aboard the Moonlight Express Lunch service will be starting
in about 20 minutes My name is Charlotte Moon, and I am your
hostess for your day on the rails I will be pointing about some of the
interesting and historical sites as we roll towards our destination,
historical Leavenworth We should arrive in approximately 2 hours
Until then, sit back, relax, and enjoy the view
Trang 43.2 Ví dụ 2 (File2)
1 Where can this message be heard?
a In person
b In a letter
c Over the telephone
d In the Internet
2 Why is the caller instructed to hold?
a The system is currently down
b They are closed for business
c There is no one at the office
d To listen to instructions
3 How can you speak to an operator?
a Press 0
b Press 1
c Press 2
d Press 3 Tapescript
II PRACTICE
RECORDED MESSAGES/ TELEPHONE MESSAGES/AUTOMATED ANSWERING MACHINE (FILE 01) (1-3) (4-6)
(1-3)
1 What is the main purpose of the message?
A To confirm attendance to an event
B To book a hotel room
Thank you for calling Johnson’s Services Due to the high volume of calls at the moment, no one is
available to answer your call right now Please stay on the line and listen to our pre-recorded
message to follow instructions If you know the extension for the party you wish to contact,
please dial it now If you would like to reach the Accounting Department, please press 1 If you
would like to speak with a customer service agent, please press 2 If you would like to check on
the status of your order, please press 3 If you need further assistance, please press 0 to speak
with an operator or stay on the line Thank you for calling
Trang 5C To cancel a reservation
D To order some restaurants
2 What did Mr Ali’s wife tell Mr Boyd?
A The meeting is delayed
B The plan is uncertain
C Tickets are booked
D A message was sent
3 What does the caller ask Mr Ali to do?
A Return a call
B Reserve a table
C Arrange an event
D Contact a chef
(4-6)
4 What is this information about?
A An electricity outage
B A construction update
C A telephone line repair
D A problem with cable service
5 By when is the work expected to be completed?
A This afternoon
B This evening
C Tomorrow morning
D Tomorrow evening
Trang 66 How often will the recorded information be updated?
A Every thirty minutes
B Every forty minutes
C Every three hours
D Every four hours
Answer key and typescript
Questions 1-3 refer to thes following voicemail message
Hello Mr Ali,/this is Matthew Boyd/calling from Isla Bella restaurant I just want to know/if you will be
attending our grand opening/at 8 o’clcock on August 2 I called earlier/and your wife mentioned/that you might not be com-ing I do hope you can make it,/as we will be serving a full dinner/cooked by our new chef Please call me as soon as possible/to let me know/whether or not you are coming/so that we can arrange a table for you
Questions 4-6 refer to the following recorded message
Thanks for calling Tele-Nouva cable systems Our satellite network is currently down/in several areas
throughout the city,/due to a connection problem/at our TV tower Our engineers are currently on-site/working to repair the problem We hope to provide full cable service/to all areas of the city again/by 6p.m On behalf of Tele-nuova,/ I apologize for the inconvenience/this may cause our customers If you wish further information on this matter,/please call back to hear updates/which are recorded every 30 minutes Thank you for your patience
(1-3)
1 What is the purpose of this announcement?
PUBLIC ANNOUNCEMENT FILE 02 (1-3) (4-6)
Trang 7A.To inform employee of a delay
B To give moving instructions
C To cancel free installation
D To cancel a meeting
2 When will the work take place?
A Tuesday
B Wednesday
C Thursday
D Saturday
3 What are the listeners asked to do?
A Move their desks
B Clean the windows
C Install the software
D Put away breakable items
(4-6)
4 What is the purpose of the meeting?
A To announce new rules
B To assign work projects
C To collect progress reports
D To introduce a new worker
5 What are employees asked to do?
A Clear out the staff room
B Wear uniforms
Trang 8C Submit work reports
D Review office policies
6 According to the speaker, what is the good news?
A A staff promotion
B An increase in salary
C A change in dress code
D An expansion of the market
Answer key and tape script
Questions 1-3 refer to the following announcement
May I help your attention, please? As you were told last week,/our office windows were sup-posed to be
replaced tomorrow But,/the installers have been delayed/and are still working on the lobby It looks like we ‘ll have to wait/until Wednesday/to have our windows replaced Sorry for the delay Finally,/I just want to remind you/to have the offices ready for the installers/on Wednesday Put away any fragile items/on your desks/before you leave the office/Tuesday night
Questions 4-6 refer to the following announcement
Can I have your attention, please? We’re here today/to discuss some new office policies First,/we’ve decided to introduce/ a new progress report system At the end of each week./all employees must submit/a list of work they have done/ to their team leaders Next,/the housekeeping staff will be clearing out/ the refrigerator in the staff room/every Friday night Anything left in the refrigerator/will be thrown away Finally,/some good news: the management has decided/to relax our dress code This means/you can now wear casual clothing/to work
Trang 9
(1-3)
1 What is the advertisement for?
A A snack food
B A vitamin supplement
C A beverage
D Mineral water
2 How can someone purchase the product?
A By ordering it online
B By visiting a convenience store
C By calling a number
D By filling out a form
3 What does the advertisement say is special about the product?
A Its low cost
B Its packing
C Its nutritional value
D Its freshness
Answer key and tape script
Questions 1-3 refer to the following advertisement
Looking for a new, refreshing and healthy beverage? Try sunkiss’s Fruitblast for a cool drink/that is not only delicious,/but good for your body Fruitblast is full of the nutrients/ that your body needs It comes in six
different flavors/and is perfect for school lunches or with an afternoon snack So if you’re tired of all those high-sugar drinks, /try Fruitblast/as a healthy and delicious alternative Fruitblast is avail-able/at most convenience stores
1 According to the report, what is unusual about the current weather?
FILE 03 (1-3)
9
WEATHER FORECAST
FILE 04 (1-3)
)
Trang 10a Low temperatures
b Rainfall
c Thunderstorm
d Cloudy skies
2 What recommendation have weather experts issued?
a Stay indoors
b Keep informed of the weather status
c Close all windows and doors
d Avoid driving
3 What will listeners probably hear next?
a An advertisement
b A music program
c A sport report
d A traffic update
Answer key and tape script
Questions 1-3 refer to the following weather forecast
Now for a look at the weather We expect excessive winds/starting Thursday morning and continuing until Friday Temperatures will remain lower than usual/until the weekends Local weather experts say/there is a slight chance that the winds could develop into a hurricane They are asking all local residents/to stay up to date/on the status of the storm But/there is good news/for the weekend Clear skies and temperatures reaching
up to 24 degrees Celsius/are forecast for Saturday and Sunday Stay tuned for sports,/coming up after this break
TRAFFIC REPORT FILE 05 (1-3)
Trang 111 What is causing the problem?
a A snowstorm
b A road closure
c A traffic accident
d Street repairs
2 What does the speaker suggest?
a Listening to weather forecast
b Taking a different route
c Taking the bus
d Driving slowly
3 When is the next traffic report?
a At 7:00 Am
b At 7:30 am
c At 8:00 am
d At 8:30 am
Answer key and tape script
It’s 7 o’clock/and this is the morning traffic report/on WKPR radio The continuing snow-storm has caused a lot
of traffic congestion/this morning Traffic has stopped completely/on Pandosy Avenue,/so take Gershmar Road/
if you’re going to the city center The transportation department reports/that they are working on clearing the snow,/but because of the congestion,/progress is slow The storm is expected to continue/until tomorrow
afternoon,/so we don’t think/the conditions will get better anytime soon Stay tuned/for our next traffic report/at 7:30
Trang 121 Who is Ms Grimaldi?
A A receptionist
B A restaurant manager
C A hotel director
D An event planner
2 What is the purpose of this talk?
A To introduce a guest speaker
B To say goodbye to a colleague
C To present award to an employee
D To welcome a new director
3 What will probably happen next?
A Dinner will be served
B The director will receive an award
C Awards will be distributed
D Ms Grimaldi will make a speech
Answer key and tape script
EVENT SPEECHES FILE 06 (1-3)
Trang 13Questions 1-3 refer to the following introduction
Good evening, everyone We have all gathered/to honor Antoni Grimaldi,/who will be retir-ing/after 30 years of service at our company Ms Grimaldi started out at the Grand Imperial Hotel/as a receptionist/and rose to
become our director/for the past 10 years Ms Grimaldi will be remember/for her kindness and hard work We will miss working with her/and are thankful for her 30 years of dedication/to the company Ms.Grimaldi will now say a few words/before dinner is served
4 Who most likely the speaker?
A A tour guide
B A photographer
C A museum representative
D An art historian
5 What is the audience told to do?
A Read a brochure
B Board the bus
C Wear raincoats
D Stay seated
6 What will the listeners probably do next?
A Visit the museum
B Listen to a speech
C Get on a boat
TOUR INSTRUCTION SIGHTSEEING TOUR AND FACTORY TOUR
FILE 07 (4-6) (7-9)
Trang 14D See some artifacts
(7-9) FACTORY TOUR
7 Who is the speech probably for?
A Interns
B Directors
C TV producers
D Computer programmers
8 What is the main purpose of the speech?
A To introduce a seminar
B To welcome visitors
C To describe camera equipment
D To notify staff of schedule changes
9 How long is the orientation
A One day
B Five days
C One week
D Two weeks
Answer key and tape script
Questions 4-6 refer to the following talk
Trang 15Welcome to the Niagara Falls tour We will take a boat tour of Horeshoe Falls/on the Canadian side You will have incredible views/of this one great natural wonder During the tour,/please be sure to put on your raincoat/to avoid getting wet At the end of our tour,/we will visit the Ni-agara Falls museum,/where you can read about the history of the falls/and see some local in-dian artifacts Now follow me/and we can board our tour boat
Questions 7-9 refer to the following speech
I’d like to welcome all our new interns/this morning I’ve been a television producer here at SATV/for the past 5 years,/and it’s my pleasure to duife you/ through the orientation seminar/this week During my time here, /I’ve learned/about program scheduling,/assisting directors/and how to multitask And as technology is constantly changing,/I believe you will need to keep updated with all the advances/in computer and camera equipment These are the most valuable skills/ to those of you beginning your careers/in this industry Keep that in mind/as
we go through this 7-day seminar