Slide trình bày văn hóa và triết lý trong hợp tác công ty Samsung Corporate Culture The value and behavioral patterns shared by corporate members Corporate Philosophy A core element forming the corporate culture Management philosophy: Published values and credo that a company shares and seek for
Trang 1Samsung Corporate Philosophy
2008SAMSUNG Human Resources Development Center
Trang 2Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 2 ‥
Table of Contents
Stage 1 History and Corporate Culture
of Samsung
Trang 4Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
Published values and credo that a company shares and seek for
Corporate Culture & Philosophy
Trang 5Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 5 ‥
The Organizational Culture and Shared Value
The management infrastructure
Shared Value
Structure
Staff
System
Style Skills
Strategy
Trang 6Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 6 ‥
Philosophy Shows the Direction
“Corporate philosophy is a key
principle by which an organization
operates both in prosperity and
in difficulties, like the North Star
that shows people the direction”
- Orit Gadiesh (Bain & Company)
Trang 7Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 7 ‥
Meaning of “Samsung”
“Be Great and Powerful for Good.”
Source: The Biography of Ho-Am
It signifies “large,” “many” and “strong”.
삼
(Sam)
“shining brightly for good”
(Sung)
Trang 8Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
In 1988
Present 2004
Trang 9Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 9 ‥
Samsung – Its History of 65 Years
History of Challenges and Exploration
1950s: Advancing into the manufacturing and financial biz
1960s: Advancing into the electronics and business diversification
1970s: Advancing into the heavy chemical industry and Systematization of electronics companies
1980s: Advancing into high value-added and capital- intensive industry
1990s: Declaration of the New Management and joining the ranks of first-class companies
2000s: Global competitiveness, First-class Status
Trang 10Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
Corporate Philosophy of Samsung
This was announced in 1993 of the 5th year of the Second Foundation
As a form of inheritance and development of foundation philosophy
Current Management Philosophy
Management Philosophy
Management Philosophy
We will devote our human resources and technology to create superior products and services thereby contributing to a better global society
Trang 11Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 11 ‥
Corporate Culture of Samsung
Culture of Challenge and Innovation,
by Healthy Awareness of Crisis
and Responsibilities
Respect for Rationality and Actions
(Free From Wrongful Acts)
Strong Capacity for Organization & Teamwork
Trang 12Stage 2.
Trang 13Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 13 ‥
“ A dignified great mentor”
Sejima, special advisor to Itotsu Shoji
- “A man with a magic power attracting others”
Jack Welch, former GE chairman
- “A giant who I met in a small eastern country
in Asia”
- Catherine Graham, honorary chairman of The Washington Post
Byung-chull Lee (penname Ho-Am)
(1910~1987)
Great Business Leader in 20C
Trang 14Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
Trang 15Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 15 ‥
Samsung Has A History
of making challenge and exploration
in search of a business demanded
by the era and the nation.
The Way of “Economic Contribution to the Nation”
Making a company grow through strong management and generation of profit
Provision of best products and services
Paying taxes to the nation, wages to employees
and dividends to shareholders
◈ Economic Contribution
to the Nation
Trang 16Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 16 ‥
“What I learned throughout my career as an enterpriser
was that the basis of a company is the nation and thus
a company must contribute to development of the nation
over the past 40 years
The highest mission of a company is to serve
its nation, its people & humanity.
A Company Must Serve Its Nation
Trang 17Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 17 ‥
“It is undeniable that the future of a company, or
a nation for that matter, relies on human resources.
This has always been the guiding principle of Samsung
As long as Samsung places the utmost emphasis on
developing our employees, it will be able to look
forward to a bright and stable future
The men and women trained and developed in Samsung
will lead the nation and the world in bringing
happiness and prosperity to humanity.”
April, 1982
Byung-chull Lee
◈ Top Priority to Human Resources
Trang 18Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 18 ‥
Samsung Founder’s HR Philosophy
Merit System
• Employees are always to be
treated on the basis of
capability and performance
• Recruit & utilize talented
& gifted individuals
In the Right Place
• Provide sufficient support
to those selected so that they can successfully carry out their duties.
• Delegate authority according
to ability of individual
Reward &
Punishment
• The company should reward
those who excel and to punish those who break the rules
• Strict discipline of those
engaged in an immoral or wrongful act
• Rigorous standards in
Discipline
Three Major Principles Based on ‘Top Priority to Human Resources’
Trang 19Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 19 ‥
Always Pursue Reasonable Means to Achieve Corporate Goals
Basing all decisions on what is efficient and practical results in sound business operation This is the means by which Samsung obtains a well-earned profit and pursues constant development
Trang 20Stage 3.
Trang 21Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 21 ‥
Declaration of the Second
Trang 22Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
• Samsung’s Spirit
Mind (MI)
• Management Philosophy
Mind Identity
Faces (VI)
• Word mark
※ SI(Sound Identity)
Visual Identity
Structure of Samsung CI
Trang 23Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
and services thereby contributing
to a better global society
Samsung’s Spirit
To Actively Participate With Our Customers
To Recognize and Confront the Global Challenge
To Create a Better Future for All
Trang 24Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
Structure of Management Philosophy
Trang 25Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 25 ‥
Explanation of Management Philosophy
“Applying human resources and technology”
Samsung considers concentrated investment in human resources and Technology to be essential for success
The proper mix of human resources and technology for each business area will result in the greatest synergy
“ Creating the best quality products and services”
Creating products and services that give customers complete satisfaction
Samsung must position itself as one of the world’s best for those industries in which it is involved
“Contributing to a better global society”
Samsung contributes to a better quality of life and to society in general
As a member of society, the corporation has an obligation to work for the good of all
Trang 26Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 26 ‥
◈ Human Resources :
Talented People of Samsung
Equipped with humanism & ethics
and loyalty for the organization,
the people who can lead Samsung
as a first-class global company in the 21st century
by utilizing world-class expertise in their field
Trang 27Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 27 ‥
Talented People & Technology are Essential Elements
of Business Management
“Technology that Samsung Aims for”
All hardware/software technologies including those product-related and management
Everything that can add value to something else, ultimately improving the quality of life in some manner
Establishment of Samsung Advanced Institute of Technology (‘87)
"Those who have command of the technology have control of the world."
Research & development of advanced technology and cultivating best researchers
◈ Technology : Putting a Priority on Technology
Trang 28Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 28 ‥
Best Products & Services for Customer Satisfaction
Provide best spiritual and materialistic satisfaction
Trust in Samsung Brands
Do not dishonor the name of “Samsung”
Handing over defective products
to our customers is an accident
Develop World’s Best Products and Masterpiece
No second/third-class products can survive in global market
Innovate, Lead, Offer the World’s Best
◈ Superior Products and Services
Trang 29Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 29 ‥
Ultimate Purpose That Samsung Aims for
A company earns profits as a result of its
business activities At the same time, society benefits when the company’s activities
contribute to improve the overall quality of life
Samsung’s corporate purpose is to prosper
as a global company by helping people prosper
Win-Win Management
Samsung pursuit of co-existence and co-prosperity
of humanity as a global company
Co-prosperity with customers, shareholders, employees, subcontractors, nation and the humanity
◈ Contribution to Society
Trang 30Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 30 ‥
To Actively Participate with Our Customers
To Recognize and Confront the Global Challenge
To Create a Better Future for All
Samsung’s Spirit
Trang 31Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
Trang 32Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 32 ‥
Samsung Wordmark
Trang 33Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 33 ‥
① Blue
② English
③ Elliptical
shape
④ ended
④ ended
Open-⑤ Removing '-'
Explanation of Wordmark
Trang 34Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 34 ‥
Introduction to Corporate Culture
Samsung’s Value System
Justification of existence, ultimate goal and mission of Samsung
Business guidelines and Our promise to take social responsibility
Samsung's Identity, Criteria for judging values applicable to all employees
Samsung Philosophy
Samsung Value System
Business Principles
Samsung
Values
Trang 35Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 35 ‥
Introduction to Corporate Culture
Samsung Philosophy
Trang 36Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 36 ‥
Introduction to Corporate Culture
Samsung Business Principles
Trang 37Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 37 ‥
Introduction to Corporate Culture
Samsung’s 5 Core Values
People We value our people with a strong belief in
“A company is its people” philosophy & providing opportunities to perform their full potential
People oriented
Aim high
Excellence
We give our best efforts with endless passion &
challenge spirit to become world best in every ways
Lead changes
Change We rapidly take the initiative in executing change &
innovation with a sense of crisis: we can not survive if we do not constantly strive to innovate
Ethics management
Integrity We act in a right and ethical way in all manners,
ensuring fairness with honor and grace
Pursue co-prosperity
Co-prosperity We take full responsibilities as a good corporate
citizen in pursuit of mutual prosperity with our community, nation and human society
Trang 38Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
We’re all one loving family
Let’s be one with love
Aiming for human race’s happiness
Let’s build a great dream of future
With wisdom and courage
Oh, Samsung Samsung!
A great name that aims high
Oh, Samsung Samsung!
You’re the light shining on the whole world
Trang 39Samsung Management Philosophy
Copyright © SHRDC All Rights Reserved
‥ 39 ‥
Implementation of Corporate Philosophy
Sharing
Achieving
Contributing