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Đề cương trắc nghiệm Hành Vi Tổ Chức (Organizational Behavior) CHƯƠNG 6

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Trọn bộ câu hỏi trắc nghiệm môn HÀNH VI TỔ CHỨC bao gồm câu hỏi trắc nghiệm thông thường và trắc nghiệm đúng sai (True or False). Chapter 6: Perception and Personality in Organizations. After reading this chapter, you should be able to: 1. Outline the perceptual process. 2. Explain how we perceive ourselves and others through social identity. 3. Discuss the accuracy of stereotypes. 4. Describe the attribution process and two attribution errors. 5. Diagram the selffulfilling prophecy process. 6. Discuss the objectives and limitations of diversity management programs. 7. Explain how the Johari Window can help improve our perceptions. 8. dentify the Big Five personality dimensions. 9. Discuss the psychological dimensions identified by Jung and measured in the MyersBriggs Type Indicator.

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Chapter 6: Perception and Personality in

Organizations

6-1 Which of the following is an example of perceptual

organization and interpretation?

a You recognize that a problem exists with the production

process because the warning light flashes

b You conclude that the older man wearing the suit is the store manager.

c The employment interviewer notices from the resume that an applicant was raised in the same town as the interviewer

d All of the above

e None of the above

The question was not answered The correct answer

is "b". (Coaching responses are only available for answered questions)

6-2 Which of these refers to the process of receiving

information about and making sense of the world around us?

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a Personality

b Projection

c Attitude

d Perception

e Self-serving bias

The question was not answered The correct answer

is "d". (Coaching responses are only available for answered questions)

6-3 The process of filtering information received by our senses refers to

a Social identity

b projection

c Selective attention

d stereotyping

e Recency effect

The question was not answered The correct answer

is "c". (Coaching responses are only available for answered questions)

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6-4 Which of the following causes us to screen out large blocks

of threatening information?

a Perceptual defence

b Perceptual grouping

c Mental models

d Attribution theory

e Johari Window

The question was not answered The correct answer

is "a". (Coaching responses are only available for answered questions)

6-5 A police detective has few clues about a homicide Until more clues are found, s/he continues to scan for clues and avoids focusing on the available clues This is an example of:

a Perceptual defence

b Social identity

c Self-serving bias

d Splatter vision

e Self-fulfilling prophecy

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The question was not answered The correct answer

is "d". (Coaching responses are only available for answered questions)

6-6 The broad world views or "theories-in-use" that we rely on

to guide our perceptions and behaviours are known as:

a Personality conflicts

b Self-fulfilling prophecies

c Attribution errors

d Stereotypes

e Mental models

The question was not answered The correct answer

is "e". (Coaching responses are only available for answered questions)

6-7 Stereotyping is an extension of

a perceptual defence

b attribution theory

c social identity theory

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d Johari Window

e projection

The question was not answered The correct answer

is "c". (Coaching responses are only available for answered questions)

6-8 Which process involves deciding whether an observed behaviour or event is largely caused by internal or external factors?

a Personality

b Attribution

c Selective attention

d Social identity

e Self-fulfilling prophecy

The question was not answered The correct answer

is "b". (Coaching responses are only available for answered questions)

6-9 According to social identity theory

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a we tend to believe our own actions are caused by motivation

or ability rather than the situation

b A person's perceptions strongly influence how another person with act

c one characteristic of a person shapes our general impression

of that person which, in turn, biases our perceptions about the other characteristics of that person

d we have a strong need to quickly make sense of other people

e We perceive ourselves as members of several groups.

The question was not answered The correct answer

is "e". (Coaching responses are only available for answered questions)

6-10 The question "How often does the person act this way in other settings?" addresses which of these in the attribution

theory?

a Consensus

b External attribution

c Consistency

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d Distinctiveness

e Internal attribution

The question was not answered The correct answer

is "d". (Coaching responses are only available for answered questions)

6-11 Fundamental attribution error occurs when:

a we evaluate specific features of the target person based on a general impression of that person

b We increase our open area by reducing our blind area

c We tend to attribute the behaviour of other people to internal factors more than external factors.

d Employees behave in a way consistent with our previous expectations of them

e None of the above occur

The question was not answered The correct answer

is "c". (Coaching responses are only available for answered questions)

6-12 Diversity management programs:

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a are mainly intended to correct deep-rooted prejudice or intolerance in the workplace

b gives employees more accurate information about people from different backgrounds

c communicate the value of diversity in the workplace

d Do all of he above

e Do only 'b' and 'c'

The question was not answered The correct answer

is "e". (Coaching responses are only available for answered questions)

6-13 All of these are part of the "Big Five" personality

dimensions except

a locus of control.

b agreeableness

c openness to experience

d emotional stability

e extroversion

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The question was not answered The correct answer

is "a". (Coaching responses are only available for answered questions)

6-14 The Myers-Briggs Type Indicators measures:

a The amount of stress employees experienced during the

previous week

b Sensing, judging, and other personality traits identified by Carl Jung.

c The amount of open area identified in the Johari Window

d The extent to which the individual has an internal or external locus of control

e The employee's tendency to rely on stereotypes rather than factual information

The question was not answered The correct answer

is "b". (Coaching responses are only available for answered questions)

6-15 Myers-Briggs Type Indicator (MBTI) includes all of these dimensions except

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a Sensing and intuition

b Judging and perceiving

c Thinking and feeling

d Extroversion and introversion

e Conscientiousness and irresponsibility

The question was not answered The correct answer

is "e". (Coaching responses are only available for answered questions)

TRUE or FALSE

6-1 One influence on selective attention is the size, intensity, motion, repetition, and novelty of the target (including people)

True / False

The question was not answered The correct answer

is "True". (Coaching responses are only available for answered questions)

Trang 11

6-2 The perceptual process begins by creating a self-fulfilling prophecy

True / False

The question was not answered The correct answer

is "False". (Coaching responses are only available for answered questions)

6-3 "Splatter vision" helps us to form a clear understanding about a single cause of behaviour and to screen out most

information unrelated to that explanation

True / False

The question was not answered The correct answer

is "False". (Coaching responses are only available for answered questions)

6-4 Personal identity refers to our self-perception as members in various social groups

True / False

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The question was not answered The correct answer

is "False". (Coaching responses are only available for answered questions)

6-5 Mental models shape how we perceive the world around us

True / False

The question was not answered The correct answer

is "True". (Coaching responses are only available for answered questions)

6-6 According to social identity theory, we define ourselves in terms of our differences with people who belong to other social categories

True / False

The question was not answered The correct answer

is "True". (Coaching responses are only available for answered questions)

6-7 Attribution theory mainly explains how we interpret the causes of behaviour

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True / False

The question was not answered The correct answer

is "True". (Coaching responses are only available for answered questions)

6-8 In organizational settings, employees are more likely to be benefactors of positive self-fulfilling prophecy than victims of negative self-fulfilling prophecy

True / False

The question was not answered The correct answer

is "False". (Coaching responses are only available for answered questions)

6-9 Projection bias is usually a defence mechanism to protect our self-esteem

True / False

The question was not answered The correct answer

is "True". (Coaching responses are only available for answered questions)

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6-10 Diversity management sessions are intended to correct deep-rooted prejudice or intolerance

True / False

The question was not answered The correct answer

is "False". (Coaching responses are only available for answered questions)

6-11 An individual's personality is relatively stable

True / False

The question was not answered The correct answer

is "True". (Coaching responses are only available for answered questions)

6-12 The main objective of the Johari Window process is to increase the size of the unknown area

True / False

The question was not answered The correct answer

is "False". (Coaching responses are only available for answered questions)

Trang 15

6-13 Extroversion refers to people who are careful, dependable, and self-disciplined

True / False

The question was not answered The correct answer

is "False". (Coaching responses are only available for answered questions)

6-14 People with internal locus of control are well suited to leadership positions and other jobs requiring initiative,

independent action, complex thinking, and high motivation

True / False

The question was not answered The correct answer

is "True". (Coaching responses are only available for answered questions)

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