Test bank for human communication in society 3rd edition by alberts

In terms of the _____ of the communication process, asking your classmate versus your instructor for a ride home is likely to have a different impact.. The component of communication tha

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TEST BANK FOR CHAPTER 1

1.1 Multiple Choice Questions

1.1-1 The first step to critical thinking is to

A identify the assertion or action

B consider what evidence is available

C consider what the evidence means

D consider other conclusions

E keep an open mind

Answer: A Page ref: 4

1.1-2 Communication is a complex activity influenced by a variety of factors, including

A cultural differences

B cognitive abilities

C social norms

D all of the above

Answer: D Page ref: 4

1.1-3 A(n) _ is something that represents something else and is used to convey meaning

A medium

B message

C symbol

D idea

Answer: C Page ref: 10

1.1-4 The use of an X to indicate that one should avoid a certain behavior (such as an X

through a picture of a cigarette to indicate no smoking) is an example of

A a symbol

B encoding

C decoding

D verbal communication

1.1-5 Which of the following is the key component of communication?

A participants

B channels

C noise

D all of these

Answer: D Page ref: 10–13

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1.1-6 Calling someone “darling” to indicate you are intimate is an example of

A the content meaning of a message

B the relationship meaning of a message

C a nonverbal message

D a personal narrative

Answer: B Page ref: 11

1.1-7 If Paul’s mother was cold and distant during his childhood, the _ meaning he

associates with the word “mother” is likely to be negative

A content

B connotative

C denotative

D significant

1.1-8 The manner in which you discipline your child may be different in the grocery store

versus at your home because of this component of human communication

A setting

B participants

C message creation

D noise

1.1-9 In terms of the _ of the communication process, asking your classmate versus your

instructor for a ride home is likely to have a different impact

A setting

B message creation

C channels

D participants

1.1-10 Ending a relationship by writing “It’s over” on a sticky note is a problem of which

component of communication?

A meaning creation

B channel

C participants

D noise

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1.1-11 The component of communication that enables a sender of a message to know that the

message was received is called

A the message channel

B noise

C feedback

D setting

Answer: C Page ref: 13

1.1-12 Messages can be transmitted through which of the following channels?

A the body

B the voice

C a cell phone

D smoke

E all of these

Answer: E Page ref: 14

1.1-13 Which of the following is an example of “noise” that can affect communication in a

classroom?

A a car alarm going off outside a classroom window

B an overly warm room

C hungry students

D a professor who uses big words that students don’t understand

E all of these

Answer: E Page ref: 14

1.1-14 When you realize that you are angry and convert that anger into a scowl and a rude

comment to your partner, you have _ a message

A decoded

B symbolized

C processed

D encoded

1.1-15 _ models of communication reveal that communication is an ongoing process and

each communicator is a sender and receiver at the same time

A Linear

B Non-linear

C Interactive

D Transactional

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1.1-16 Concepts such as age, race, and socioeconomic status represent _ forces which

influence communication

A societal

B individual

C contextual

D cultural

1.1-17 _ is the term used to describe how all individual members of the same culture do not

think and behave in the same manner

A Dynamic

B Heterogeneous

C Unique

D Homogeneous

Answer: B Page ref: 18-19

1.1-18 Communication is a _ process in which people generate meaning through the

exchange of verbal and nonverbal messages in specific contexts and embedded in culture

A continuing

B linear

C transformative

D transactional

1.1-19 Which of the following units create ethical codes to reflect beliefs and values?

A individuals

B group

C communities

D all of the above

1.1-20 In terms of communication ethics, if you fail to mention to your roommate that you

accidentally scraped the bumper of her car when you pulled your car into the garage, you have engaged in

A privacy

B secrecy

C disqualification

D authentic communication

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1.1-21 Choosing not to tell a coworker that you are getting a divorce is an example of

A secrecy

B privacy

C lying

D communication avoidance

1.1-22 If you believe some circumstances call for stretching the truth or being deceptive because

of the circumstances, you likely adhere to a(n) _ ethical standard

A moral

B absolute

C developmental

D relative

1.2 True/False Questions

1.2-1 Having good communication skills is a question of having common sense

Answer: False Page ref: 4

1.2-2 Your communication with others allows you to establish who you are to them

Answer: True Page ref: 6

1.2-3 Communication is primarily defined by our verbal messages

1.2-4 The symbols we use (e.g., words and gestures) to communicate are arbitrary

1.2-5 When John interprets his girlfriend’s head shake to indicate that she does not approve of

his action, he is encoding her message

1.2-6 Content meaning describes what the message conveys about the relationship between the

parties

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1.2-7 Standing near a person with whom you are having a conversation is an aspect of the

setting component of human communication

1.2-8 The number of participants does NOT influence the communication process

1.2-9 Thinking about what you will be doing for dinner tonight during a class lecture is an

example of noise that interferes with the communication process

1.2-10 Linear models of communication are more simplistic when compared to the transactional

model

Answer: True Page ref: 15–16

1.2-11 Individual forces that influence communication are value laden

1.3 Completion (fill-in-the-blank) Questions

1.3-1 Something that represents something else and conveys meaning is a(n) _

Answer: symbol Page ref: 10

1.3-2 The _ communication is composed of nonlinguistic symbols such as smiles, laughter, head nods, and hand gestures

Answer: nonverbal Page ref: 10

1.3-3 You _ a message when you interpret the meaning that is being sent

Answer: decode Page ref: 10

1.3-4 The content meaning of a message contains both _ and _ meaning

Answer: denotative; connotative Page ref: 11

1.3-5 The _ model is a transactional model of communication that includes two or more people creating meaning while negotiating individual and societal forces, contexts, and culture in the communication process

Answer: Synergetic Page ref: 15

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1.4 Essay Questions

1.4-1 Describe a recent communication interaction you had by analyzing it in terms of the six components of the communication process

Answer: Answers will vary but should address the message creation, meaning creation, setting, participants, channels, noise, and feedback components

Page ref: 10–13

1.4-2 Think about the communication process that occurs during an in-class lecture The Synergetic Model includes four factors that influence our communication Give specific examples of those four factors that you observe in the lecture

Answer: Answers will vary but should address individual, societal, contextual, and cultural factors

Page ref: 17–19

1.4-3 In terms of communication ethics, describe the difference between secrecy and privacy Provide a concrete example illustrating each concept

Answer: Answers will vary

Page ref: 23–24

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