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This book’s primary goal is to help you prepare to take and pass Microsoft’s exam number 70-620, Confi guring Microsoft Windows Vista Client.. Microsoft Certifi ed Technology Specialist

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The Real MCTS/MCITP Exam 70-620 Prep Kit

Copyright © 2008 by Elsevier, Inc All rights reserved Printed in the United States of America Except as permitted under the Copyright Act of 1976, no part of this publication may be reproduced

or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher, with the exception that the program listings may be entered, stored, and executed in a computer system, but they may not be reproduced for publication Printed in the United States of America

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ISBN 13: 978-1-59749-233-1

Publisher: Andrew Williams Page Layout and Art: SPI

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Tony Piltzecker (CISSP, MCSE, CCNA, CCVP, Check Point CCSA, Citrix CCA),

author and technical editor of Syngress Publishing’s MCSE Exam 70-296 Study Guide

and DVD Training System and How to Cheat at Managing Microsoft Operations Manager

2005, is an independent consultant based in Boston, MA Tony’s specialties include

network security design, Microsoft operating system and applications architecture, and Cisco IP Telephony implementations Tony’s background includes positions as Systems Practice Manager for Presidio Networked Solutions, IT Manager for SynQor Inc., Network Architect for Planning Systems, Inc., and Senior Networking Consultant with Integrated Information Systems Along with his various certifi cations, Tony holds

a bachelor’s degree in business administration Tony currently resides in Leominster,

MA, with his wife, Melanie, and his daughters, Kaitlyn and Noelle

v

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Ron Barrett (MCP, CCNA, Citrix CCA) is a technology professional/author specializing in network infrastructure and emerging technologies For the past nine years he has worked in various capacities for several major fi nancial fi rms and dot-coms Ron has also worked as a technical author the last seven years while holding the post of IT director for a

fi nancial services fi rm in Manhattan, NY He also has been a member of CPAmerica for the past four years, holding the posts of vice-chairman and chairman of the Technology Executive Committee Now turning his attention full-time to writing and technical education, he is currently developing training clips for ClipTraning.com Ron is the coauthor of

the newly released Administrator’s Guide to Microsoft Offi ce Servers 2007

(CCIE #12136 - Security, CCSP, CCNP, CCIP,

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for several technologies such as VPNs, IDS/IPS, LAN/WAN, fi rewalls, client security, content networking, and wireless In addition to network design and engineering, Jan’s background includes extensive experience with open source applications and operating systems such as Linux and Windows Jan has contributed to the following Syngress book titles

either as a technical editor or author: Managing and Securing Cisco SWAN,

Practical VoIP Security, How to Cheat at Securing a Wireless Network, soft Vista for IT Security Professionals, and How to Cheat at Microsoft Vista Administration.

Micro-In addition to his full-time position at MSN Communications, Jan runs a security portal, www.MakeSecure.com, where he dedicates his time to security awareness and consulting Jan lives in Colorado, where

he enjoys outdoor adventures such as hiking Colorado’s 14ner peaks

Robert J Shimonski (MCSE, etc) is an entrepreneur, a technology consultant, and a published author with over 20 years of experience in business and technology Robert’s specialties include designing, deploy-ing, and managing networks, systems, virtualization, storage-based tech-nologies, and security analysis Robert also has many years of diverse experience deploying and engineering mainframes and Linux- and Unix-based systems such as Red Hat and Sun Solaris Robert has in-depth work-related experience with and deep practical knowledge of globally deployed Microsoft- and Cisco-based systems and stays current

on the latest industry trends Robert consults with business clients to help forge their designs, as well as to optimize their networks and keep them highly available, secure, and disaster free

Robert is the author of many information technology-related

articles and published books, including the best-selling Sniffer Network

Optimization and Troubleshooting Handbook, Syngress (ISBN: 1931836574)

Robert is also the author of other best-selling titles, such as Security+

Study Guide and DVD Training System (ISBN: 1931836728), Network+ Study Guide & Practice Exams: Exam N10-003 (ISBN: 1931836426), and Building DMZs for Enterprise Networks (ISBN: 1931836884) also from

Syngress Rob’s current book offerings include the newly published

Vista for IT Security Professionals, Syngress (978-1-59749-139-6), as well as

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from Syngress publishing Robert can be found online at monski.com.

www.shi-Jesse Varsalone (A+, Linux+, Net+, iNet+, Security+, Server+, CTT+, CIW Professional, CWNA, CWSP, MCT, MCSA, MSCE 2000/2003, MCSA/MCSE Security, MCSD, MCDBA, MCSD, CNA, CCNA, MCDST, Oracle 8i/9i DBA, Certifi ed Ethical Hacker) is a Computer Forensic Senior Professional at CSC For four years, he served as the Director of the MCSE and Network Security Program at the Computer Career Institute at Johns Hopkins University For the 2006 Academic year, he served as an Assistant Professor of Computer Information Systems at Villa Julie College in Baltimore, Maryland He taught courses

in networking, Active Directory, Exchange, Cisco, and forensics Jesse’s

previous publications include Microsoft Forefront Security Administration

Guide by Syngress Publishing Jesse holds a bachelor’s degree from

George Mason University and a master’s degree from the University of South Florida He currently lives in Columbia, Maryland, with his wife, Kim, and son, Mason

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Foreword xv

Chapter 1 Microsoft Vista: An Overview 1

Introduction 2

User Interface 2

New Look/Feel 5

User Access Control 8

Networking 10

IPv6 15

Wireless Improvements 18

Windows Imaging 22

Improved Deployment 23

Complete PC Backup 24

Security 26

BitLocker 26

PatchGuard 28

Security Center 29

Digital Rights Management 37

Search 38

Summary of Exam Objectives 46

Exam Objectives Fast Track 48

Exam Objectives Frequently Asked Questions 50

Self Test 52

Self Test Quick Answer Key 55

Chapter 2 Installing Windows Vista 57

Introduction 58

Preparing a New PC 58

Hardware Requirements 59

Comparing Editions 62

32 Bit vs 64 Bit 64

Installing Windows Vista 66

Partitioning 67

Licensing 77

Post-Install Confi guration 85

Patching 88

ix

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Upgrading to Windows Vista Business Edition 91

Assessing Your Hardware 94

Using Upgrade Advisor 102

Backing Up Data 106

The User State Migration Tool 107

Upgrading from Windows XP 112

Troubleshooting Installation Issues 119

Addressing Hardware Issues 119

Addressing Application Incompatibility 121

Addressing Licensing Issues 123

Other Troubleshooting Tips 123

Summary of Exam Objectives 125

Exam Objectives Fast Track 125

Exam Objectives Frequently Asked Questions 127

Self Test 129

Self Test Quick Answer Key 131

Chapter 3 Confi guring Windows Vista 133

Introduction 134

Confi guring Windows Aero 134

Working with Parental Controls 141

Confi guring Parental Controls 144

Web Restrictions 145

Which Part of the Internet Can the User Visit 146

Allow and Block Specifi c Web Sites 147

Block Web Content Automatically 149

Time Limits 152

Game Ratings 154

Program Limits 161

Activity Reports 163

Confi guring Internet Explorer 166

Home Pages 171

Pop-up Blocker 173

Privacy Settings 174

Local Policies 175

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IPv4 191

IP v6 192

Troubleshooting Network Connectivity 194

Using Network Map 194

Other Troubleshooting Methods 195

Summary of Exam Objectives 196

Exam Objectives Fast Track 197

Exam Objectives Frequently Asked Questions 199

Self Test 200

Self Test Quick Answer Key 203

Chapter 4 Confi guring the Vista Security Features 205

Introduction 206

User Account Control 207

Understanding User Account Control 209

Confi guring User Account Control 210

Disabling User Account Control 218

Confi guring the Security Center 221

Windows Defender 227

Windows Firewall 236

The Windows Firewall with Advanced Security 238

Windows Update 244

Using Group Policy 247

Confi guring BitLocker 250

BitLocker Requirements 255

Enabling BitLocker 259

Confi guring Local Policies 264

Confi guring the Encrypted File System 265

Summary of Exam Objectives 269

Exam Objectives Fast Track 270

Exam Objectives Frequently Asked Questions 272

Self Test 273

Self Test Quick Answer Key 276

Chapter 5 Microsoft Vista: Windows Mail 277

Introduction 278

Comparing Windows Mail with Outlook Express 278

Database Architecture 280

Loss Prevention and Identities .283

Secure Out of the Box 288

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Phishing Filter 297

Scanning from the Start 297

Working with Filtered Mail 299

Program Improvement 302

Junk Mail Filter 305

SmartScreen 305

Confi guring Junk E-mail Options 306

Working with Junk Mail 312

Instant Search 314

Basic Functionality 314

Searching from within Instant Mail 317

Searching for Messages outside of Windows Mail 319

Summary of Exam Objectives 322

Exam Objectives Fast Track 322

Exam Objectives Frequently Asked Questions 325

Self Test 327

Self Test Quick Answer Key 331

Chapter 6 Confi guring Windows Applications 333

Introduction 334

Confi guring Windows Sidebar 336

Confi guring Sidebar Properties 340

Gadgets 344

Adding New Gadgets 347

Adding a New Gadget 357

The Live.com Portal 358

Using Other Sidebars 359

Apple’s Dashboard 359

Yahoo! Widgets 361

Google Desktop 362

Confi guring Windows Calendar 369

Basic Windows Calendar Options 370

Deploying Windows Calendar 375

Sharing Calendars 381

Publishing Calendars 382

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Confi guring Windows Fax and Scan 401

Confi guring Fax Settings 405

Confi guring Fax Accounts 408

Confi guring Scanning Settings 411

Summary of Exam Objectives 414

Exam Objectives Fast Track 416

Exam Objectives Frequently Asked Questions 423

Self Test 427

Self Test Quick Answer Key 432

Chapter 7 Windows Vista Mobility 433

Introduction 434

Working with Mobility Center 435

Brightness 436

Volume 438

Battery Status 439

Working with Power Plans 440

Changing Standard Power Plan Settings 441

Power Buttons and Password Protection on Wakeup 443

Creating a Custom Power Plan 445

Wireless Network 445

Setting Up an Ad Hoc Wireless Network 446

Improved Ad Hoc Networking Security 450

External Display 451

Sync Center 451

Presentation Settings 452

Confi guring Mobile Devices 452

Creating a Mobile Device Partnership 452

Mobile Device Settings 454

Connection Settings 454

End a Partnership 455

Main Menu 455

Programs and Services 456

Add/Remove Programs 457

Pictures, Music, and Video 457

Pictures/Video Clips 457

Pictures/Video Import Settings 457

Add Media to Your Device from Windows Media Player 458

File Management 458

Mobile Device Settings 459

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Installing and Using Mobile Device Center 460

Confi guring Tablet PCs 460

General 461

Handwriting Recognition 462

Display 463

Other 463

Tablet Functionality 464

Troubleshooting Mobility Issues 465

Common Mobility Issues 466

Working with Logs and Errors 469

Opening the Event Viewer Console 469

Event Levels 472

Using Custom View Filters 474

Diagnosing and Repairing Network Connection 474

Summary of Exam Objectives 477

Exam Objectives Fast Track 477

Exam Objectives Frequently Asked Questions 479

Self Test 480

Self Test Quick Answer Key 483

Chapter 8 Troubleshooting Windows Vista 485

Introduction 486

Troubleshooting Media Applications 486

Windows Media Center 487

Audio Problems 487

Media Extenders 488

Recording TV 490

Media Player 491

Troubleshooting Performance Issues 494

Manage Startup Programs 496

Adjust Visual Effects 496

Adjust Indexing Options 498

Adjust Power Settings 498

Open Disk Cleanup 499

Advanced Tools 499

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Reliability and Performance Monitor 502

Event Viewer 504

Task Manager 505

Services 505

Users 506

Applications 506

Processes 506

Performance 508

Networking 508

Other Built-in Tools 508

Memory Diagnostic Tool 508

Problem Reports and Solutions 508

Summary of Exam Objectives 511

Exam Objectives Fast Track 512

Exam Objectives Frequently Asked Questions 514

Self Test 516

Self Test Quick Answer Key 520

Appendix 521

Chapter 1: Microsoft Vista: An Overview 522

Chapter 2: Installing Windows Vista 526

Chapter 3: Confi guring Windows Vista 530

Chapter 4: Confi guring the Vista Security Features 535

Chapter 5: Microsoft Vista: Windows Mail 540

Chapter 6: Confi guring Windows Applications 545

Chapter 7: Windows Vista Mobility 554

Chapter 8: Troubleshooting Windows Vista 560

Index 567

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This book’s primary goal is to help you prepare to take and pass Microsoft’s exam

number 70-620, Confi guring Microsoft Windows Vista Client Our secondary purpose

in writing this book is to provide exam candidates with knowledge and skills that

go beyond the minimum requirements for passing the exam, and help to prepare them to work in the real world of Microsoft computer operating systems

What Is MCTS Exam 70-620?

Microsoft Certifi ed Technology Specialist (MCTS) Exam 70-620 is both a alone test for those wishing to master Windows Vista client confi guration and a requirement for those pursuing certifi cation as a Microsoft Certifi ed Information Technology Professional (MCITP) for Windows Server 2008 or as a Customer or Enterprise Support Technician Microsoft’s stated target audience consists of IT professionals with at least one year of work experience with Tier 1 or Tier 2 customer support in a variety of environments, including medium-sized or large companies

stand-However, not everyone who takes Exam 70-620 will have this ideal background Many people will take this exam after classroom instruction or self-study as an entry into the networking fi eld Many of those who do have job experience in IT will not have had the opportunity to work with all of the technologies covered by the exam

In this book, our goal is to provide background information that will help you to understand the concepts and procedures described even if you don’t have the requisite experience, while keeping our focus on the exam objectives

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Exam 70-620 covers the basics of installing, confi guring, maintaining, and troubleshooting Windows Vista Client, including security, connectivity, mobility, and Vista applications The book includes the following task-oriented objectives:

Installing and Upgrading Windows Vista This includes identifying

hardware requirements, performing clean installations, upgrading to Vista from previous Windows versions, upgrading from one edition of

Windows Vista to another edition, troubleshooting installation issues, and installing and confi guring Vista drivers

Confi guring and Troubleshooting Post-Installation System

Settings This includes troubleshooting post-installation confi guration issues, confi guring and troubleshooting Windows Aero, confi guring and troubleshooting parental controls, and confi guring Internet Explorer

Confi guring Windows Security Features This includes confi guring

and troubleshooting user account control, confi guring Windows Defender, confi guring Dynamic Security for IE7, and confi guring security settings in Windows Firewall

Confi guring Network Connectivity This includes confi guring

networking using the Network and Sharing Center, troubleshooting connectivity issues, and confi guring Remote Access

Confi guring Applications Included with Windows Vista This

includes confi guring and troubleshooting media applications, confi guring Windows Mail, confi guring Windows Meeting Space, confi guring Windows Calendar, confi guring Windows Fax and Scan, and confi guring Windows Sidebar

Maintaining and Optimizing Systems That Run Windows

Vista This includes troubleshooting performance issues, troubleshooting reliability issues using built-in diagnostic tools, confi guring Windows Update, and confi guring Data Protection

Confi guring and Troubleshooting Mobile Computing This

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Path to MCTS/MCITP/

MS Certifi ed Architect

Microsoft certifi cation is recognized throughout the IT industry as a way to strate mastery of basic concepts and skills required to perform the tasks involved in implementing and maintaining Windows-based networks The certifi cation program

demon-is constantly evaluated and improved, and the nature of information technology demon-is

changing rapidly Consequently, requirements and specifi cations for certifi cation can also change rapidly This book is based on the exam objectives as stated by Microsoft

at the time of writing; however, Microsoft reserves the right to make changes to the objectives and to the exam itself at any time Exam candidates should regularly visit the Certifi cation and Training Web site at www.microsoft.com/learning/mcp/

default.mspx for the most updated information on each Microsoft exam

Microsoft currently offers three basic levels of certifi cation on the technology

level, professional level, and architect level:

Technology Series This level of certifi cation is the most basic, and it includes the Microsoft Certifi ed Technology Specialist (MCTS)

certifi cation The MCTS certifi cation is focused on one particular

Microsoft technology There are 19 MCTS exams at the time of this

writing Each MCTS certifi cation consists of one to three exams, does not include job-role skills, and will be retired when the technology is

retired Microsoft Certifi ed Technology Specialists will be profi cient in implementing, building, troubleshooting, and debugging a specifi c

Microsoft technology

Professional Series This is the second level of Microsoft certifi cation, and it includes the Microsoft Certifi ed Information Technology

Professional (MCITP) and Microsoft Certifi ed Professional

Developer (MCPD) certifi cations These certifi cations consist of one

to three exams, have prerequisites from the Technology Series, focus

on a specifi c job role, and require an exam refresh to remain current

The MCITP certifi cation offers nine separate tracks as of the time

of this writing There are two Windows Server 2008 tracks, Server

Administrator and Enterprise Administrator To achieve the Server

Administrator MCITP for Windows Server 2008, you must successfully complete one Technology Series exam and one Professional Series exam

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To achieve the Enterprise Administrator MCITP for Windows Server

2008, you must successfully complete four Technology Series exams and one Professional Series exam

Architect Series This is the highest level of Microsoft certifi cation, and

it requires the candidate to have at least 10 years’ industry experience Candidates must pass a rigorous review by a review board of existing architects, and they must work with an architect mentor for a period of time before taking the exam

NOTE

Those who already hold the MCSA or MCSE in Windows 2003 can

upgrade their certifi cations to MCITP Server Administrator by passing one upgrade exam and one Professional Series exam Those who already hold the MCSA or MCSE in Windows 2003 can upgrade their certifi ca- tions to MCITP Enterprise Administrator by passing one upgrade exam, two Technology Series exams, and one Professional Series exam.

Prerequisites and Preparation

There are no mandatory prerequisites for taking Exam 70-620, although Microsoft recommends that you meet the target audience profi le described earlier

Preparation for this exam should include the following:

■ Visit the Web site at www.microsoft.com/learning/exams/70-620.mspx

to review the updated exam objectives

■ Work your way through this book, studying the material thoroughly and marking any items you don’t understand

■ Answer all practice exam questions at the end of each chapter

■ Complete all hands-on exercises in each chapter

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■ Participate in Microsoft’s product-specifi c and training and certifi cation newsgroups if you have specifi c questions that you still need answered.

■ Take one or more practice exams, such as the one included on the

Syngress/Elsevier certifi cation Web site at www.syngress.com/certifi cation

Exam Day Experience

Taking the exam is a relatively straightforward process Prometric testing centers

administer the Microsoft 70-620 exam You can register for, reschedule or cancel an exam through the Prometric Web site at www.register.prometric.com You’ll fi nd

listings of testing center locations on these sites Accommodations are made for

those with disabilities; contact the individual testing center for more information

Exam price varies depending on the country in which you take the exam

Exam Format

Exams are timed At the end of the exam, you will fi nd out your score and whether you passed or failed You will not be allowed to take any notes or other written

materials with you into the exam room You will be provided with a pencil and

paper, however, for making notes during the exam or doing calculations

In addition to the traditional multiple-choice questions and the select and drag, simulation, and case study questions, you might see some or all of the following

types of questions:

Hot area questions, in which you are asked to select an element or

elements in a graphic to indicate the correct answer You click an

element to select or deselect it

Active screen questions, in which you change elements in a dialog box

(for example, by dragging the appropriate text element into a text box

or selecting an option button or checkbox in a dialog box)

Drag and drop questions, in which you arrange various elements in a

target area

Test-Taking Tips

Different people work best using different methods However, there are some common methods of preparation and approach to the exam that are helpful to many test-takers

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In this section, we provide some tips that other exam candidates have found useful in preparing for and actually taking the exam.

■ Exam preparation begins before exam day Ensure that you know the concepts and terms well and feel confi dent about each of the exam objec-tives Many test-takers fi nd it helpful to make fl ash cards or review notes to study on the way to the testing center A sheet listing acronyms and abbre-viations can be helpful, as the number of acronyms (and the similarity of different acronyms) when studying IT topics can be overwhelming The process of writing the material down, rather than just reading it, will help

to reinforce your knowledge

■ Many test-takers fi nd it especially helpful to take practice exams that are available on the Internet and with books such as this one Taking the practice exams can help you become used to the computerized exam-taking experience, and the practice exams can also be used as a learning tool The best practice tests include detailed explanations of why the correct answer is correct and why the incorrect answers are wrong

■ When preparing and studying, you should try to identify the main points of each objective section Set aside enough time to focus on the material and lodge it into your memory On the day of the exam, you should be at the point where you don’t have to learn any new facts or concepts, but need simply to review the information already learned

■ The value of hands-on experience cannot be stressed enough Exam questions are based on test-writers’ experiences in the fi eld Working with the products on a regular basis—whether in your job environment

or in a test network that you’ve set up at home—will make you much more comfortable with these questions

■ Know your own learning style and use study methods that take tage of it If you’re primarily a visual learner, reading, making diagrams, watching video fi les on CD, etc., may be your best study methods If you’re primarily auditory, classroom lectures, audiotapes you can play in

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advan-Most of us can learn from all of these methods, but have a primary style that works best for us.

■ Although it may seem obvious, many exam-takers ignore the physical

aspects of exam preparation You are likely to score better if you’ve had suffi cient sleep the night before the exam and if you are not hungry,

thirsty, hot/cold or otherwise distracted by physical discomfort Eat

prior to going to the testing center (but don’t indulge in a huge meal

that will leave you uncomfortable), stay away from alcohol for 24 hours prior to the test, and dress appropriately for the temperature in the

testing center (if you don’t know how hot/cold the testing environment tends to be, you may want to wear light clothes with a sweater or jacket that can be taken off )

■ Before you go to the testing center to take the exam, be sure to allow

time to arrive on time, take care of any physical needs, and step back

to take a deep breath and relax Try to arrive slightly early, but not so far

in advance that you spend a lot of time worrying and getting nervous

about the testing process You may want to do a quick last-minute

review of notes, but don’t try to “cram” everything the morning of the exam Many test-takers fi nd it helpful to take a short walk or do a few calisthenics shortly before the exam to get oxygen fl owing to the brain

■ Before beginning to answer questions, use the pencil and paper

pro-vided to you to write down terms, concepts, and other items that you

think you may have diffi culty remembering as the exam goes on Then you can refer back to these notes as you progress through the test You won’t have to worry about forgetting the concepts and terms you have trouble with later in the exam

■ Sometimes the information in a question will remind you of another

concept or term that you might need in a later question Use your pen and paper to make note of this in case it comes up later on the exam

■ It is often easier to discern the answer to scenario questions if you can visualize the situation Use your pen and paper to draw a diagram of the network that is described to help you see the relationships between

devices, IP addressing schemes, and so forth

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■ When appropriate, review the answers you weren’t sure of However, you should change your answer only if you’re sure that your original answer was incorrect Experience has shown that more often than not, when test-takers start second-guessing their answers, they end up changing correct answers to the incorrect Don’t “read into” the ques-tion (that is, don’t fi ll in or assume information that isn’t there); this is a frequent cause of incorrect responses.

■ As you go through this book, pay special attention to the Exam

Warnings, as these highlight concepts that are likely to be tested

You may fi nd it useful to go through and copy these into a notebook (remembering that writing something down reinforces your ability to remember it) and/or go through and review the Exam Warnings in each chapter just prior to taking the exam

■ Use as many little mnemonic tricks as possible to help you remember facts and concepts For example, to remember which of the two IPsec protocols (AH and ESP) encrypts data for confi dentiality, you can associate the “E” in encryption with the “E” in ESP

Pedagogical Elements

In this book, you’ll fi nd a number of different types of sidebars and other elements designed to supplement the main text These include the following:

Exam Warning These sidebars focus on specifi c elements on which

the reader needs to focus in order to pass the exam (for example,

“Be sure you know the difference between symmetric and asymmetric encryption”)

Test Day Tip These sidebars are short tips that will help you in

organizing and remembering information for the exam (for example,

“When preparing for the exam on test day, it may be helpful to have

a sheet with defi nitions of these abbreviations and acronyms handy for

a quick last-minute review”)

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Confi guring & Implementing These sidebars contain background

information that goes beyond what you need to know from the exam, but provide a “deep” foundation for understanding the concepts dis-

cussed in the text

New & Noteworthy These sidebars point out changes in Windows

Server 2008 from Windows Server 2003, as they will apply to readers

taking the exam These may be elements that users of Windows Server

2003 would be very familiar with that have changed signifi cantly in

Windows Server 2008 or totally new features that they would not be

familiar with at all

Head of the Class These sidebars are discussions of concepts and

facts as they might be presented in the classroom, regarding issues and

questions that most commonly are raised by students during study of

a particular topic

Each chapter of the book also includes hands-on exercises in planning and

confi guring the features discussed It is essential that you read through and, if possible, perform the steps of these exercises to familiarize yourself with the processes they

cover

You will fi nd a number of helpful elements at the end of each chapter For

exam-ple, each chapter contains a Summary of Exam Objectives that ties the topics discussed

in that chapter to the published objectives Each chapter also contains an Exam

Objectives Fast Track, which boils all exam objectives down to manageable summaries

that are perfect for last-minute review The Exam Objectives Frequently Asked Questions

section answers those questions that most often arise from readers and students

regarding the topics covered in the chapter Finally, in the Self Test section, you will

fi nd a set of practice questions written in a multiple-choice format that will assist you

in your exam preparation These questions are designed to assess your mastery of the exam objectives and provide thorough remediation, as opposed to simulating the

variety of question formats you may encounter in the actual exam You can use the

Self Test Quick Answer Key that follows the Self Test questions to quickly determine

what information you need to review again The Self Test Appendix at the end of the

book provides detailed explanations of both the correct and incorrect answers

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Additional Resources

There are two other important exam preparation tools included with this study guide One is the CD included in the back of this book The other is the concept review test available from our Web site

A CD that provides book content in multiple electronic

formats for exam-day review Review major concepts, test day tips, and exam warnings in PDF, PPT, MP3, and HTML formats Here, you’ll cut through all of the noise to prepare you for exactly what

to expect when you take the exam for the fi rst time You will want to use this CD just before you head out to the testing center!

Web-based practice exams Just visit us at www.syngress.com/

certifi cation to access a complete Windows Vista Client concept multiple-choice review These remediation tools are written to test you

on all of the published certifi cation objectives The exam runs in both

“live” and “practice” mode Use “live” mode fi rst to get an accurate gauge of your knowledge and skills, and then use practice mode to launch an extensive review of the questions that gave you trouble

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Exam objectives in this chapter:

Exam objectives review:

˛ Summary of Exam Objectives

˛ Exam Objectives Fast Track

˛ Exam Objectives Frequently Asked Questions

˛ Self Test

˛ Self Test Quick Answer Key

MCTS/MCITP

Exam 620

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This chapter will introduce the primary features found in Microsoft Windows Vista, the latest Microsoft desktop operating system Microsoft released Vista to the general public in early 2007, and today you can find it in many different systems and configurations, including laptops, desktops, tablets, and multimedia systems, among others

Vista is Microsoft’s first major complete operating system redesign since Windows 95 Many components and features have been completely engineered from the ground up to work only with Vista Although Microsoft isn’t known for its industry-leading innovations, it is very adept at monitoring the industry and identifying which technologies the IT community is accepting Then it will either purchase companies for their technologies or engineer competing technologies into its base operating systems You can find evidence of this

throughout Vista

In the past, Microsoft engineered operating systems that would allow vendors

to easily create their own software that would function on several versions of the OS This practice had many benefits as well as many drawbacks For instance,

it was beneficial in terms of compatibility, but a limitation in terms of security and reliability As previously stated, Vista is an entirely new product Therefore, vendors and software manufacturers will have to create new software that is capable of running on Vista This completely new branch of operating system has allowed Microsoft to implement many needed features and security additions from the start

User Interface

The user interface, also known as the UI or GUI, is the first obvious change the user will notice about Vista compared to other Windows versions Microsoft has added many new features and enhanced existing ones to help you maneuver around the system and become more productive

Microsoft offers five different versions of Vista to U.S customers to meet

the demands of different types of users: Home Basic, Home Premium, Business, Enterprise, and Ultimate To give users the most out of Vista visually, Microsoft has

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meet these requirements can still run Vista, but the visual experience will be reduced Recommendations are lower for the Home Basic version because it doesn’t have

the same visual options available as the other versions

■ 1 GHz 32-bit (x86) or 64-bit (x64) processor

■ 1 GB of system memory

■ 40 GB hard drive with at least 15 GB of available space

■ Support for DirectX 9 graphics with:

■ WDDM driver

■ 128 MB of graphics memory (minimum)

■ Pixel Shader 2.0 in hardware

■ 32 bits per pixel

■ DVD-ROM drive

■ Audio output

■ Internet access

Microsoft has also improved Windows Explorer to provide Vista users with

many more options and features for navigating the system For instance, you can

select any of the folders in a path to quickly navigate to other folders (as shown

in Figure 1.1)

TEST DAY TIP

Pencil and paper are provided during all exams Before starting the

exam, it can be beneficial to write notes about the topics with which

you may be having more trouble Study those areas before entering the

test facility, jot down your notes on the paper provided, and then begin

the test This will allow you to concentrate on the current question

without worrying about remembering those tougher, more technical

details.

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Windows Explorer also can dynamically change available options depending

on the type of template associated with a folder For instance, a folder configured with the Pictures and Videos template will provide different options than a folder configured with the Music Icons template Vista does this via automatic folder type discovery Vista will attempt to detect what is the best folder type for the files types that are contained within the folder

Figure 1.1 Navigating with Windows Explorer

Head of the Class…

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EXERCISE 1.1

APPLYING A TEMPLATE TO A NEW FOLDER

This exercise will walk you through applying a Music Details template to

a new folder This allows you to create a music folder anywhere on the

system, and can be used to enhance performance on systems with

multiple hard drives This exercise will assume you have a secondary hard

drive installed and configured as the D: drive.

1 Open Windows Explorer and navigate to the D: drive.

2 Click Organize | New Folder.

3 Provide the new folder with a folder name—for example, New

Music.

4 Highlight the new folder and click Organize | Properties.

5 Click the Customize tab.

6 From the drop-down menu under “What kind of folder do you

want?” select Music Details.

7 Click OK to apply the setting and close the properties windows.

New Look/Feel

The user interface can utilize two different modes depending on the user’s hardware specs: Windows Vista Aero or Windows Vista Basic Vista will attempt to configure

For instance, sometimes when a user sets his desired folder type, Vista will

automatically attempt another discovery on the folder at a later time, and

will reset the folder You can disable automatic folder discovery to prevent

this from happening, but you must edit the Registry to do so Always use

caution when editing the Registry because it’s possible to render the system

useless.

It’s always important to remember that, when in a domain environment,

any of these types of settings can be pushed down to the workstation from

the domain controllers (DCs) Many administrators will set up policies to

handle different types of tasks and configurations that need to be applied

to the workstation Setting up these policies can seem like an advanced task

to newer administrators, but many of the domain policy configurations are

only Registry settings that have been pushed down to the workstation.

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the Aero Glass effects if the hardware meets the requirements If the hardware does not meet the minimum required specs to run the Aero Glass effects, Vista will auto-matically scale back its visual effects to give the user the best visual experience possible for the hardware This ability to scale back allows all users to receive the best user interface possible for their current hardware.

The main feature in Vista’s new look is its transparency Items behind the windows will show through the outer edges of the windows Figure 1.2 shows the Window Color and Appearance window You can easily change these options to meet your preference for visual effects

Figure 1.2 Vista’s Color and Transparency Options

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Microsoft has changed each component within Vista to match this overall look

Things such as buttons, radio buttons, wizards, task dialogs, the Control Panel, icons,

fonts, and user notifications have been synced to give the same overall user experience

One of the primary new additions to Vista is its sidebar, shown in Figure 1.3,

which you can customize to hold whatever gadgets you require The sidebar is

located on the right side of the desktop Many different gadgets have customizable

settings and configurations You can download new gadgets and install them directly

from the Microsoft Web page

TEST DAY TIP

Use the exam to take the exam Many topics are covered in each exam

Therefore, it’s not uncommon for a question to have an answer to a

question written in the scenario of another question.

Figure 1.3 The Vista Sidebar

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User Access Control

User Access Control (UAC) is a new feature in Vista that is aimed at helping to improve security at the desktop level In previous versions of Windows, local users were added to the local Administrators group This allowed users to change system settings and install software The UAC has been implemented by default in Vista This allows users to run with fewer rights to the system, while also being given the option to override those defaults to allow administrative functions to run

on the system

To help improve compatibility with applications that haven’t been updated with UAC-compatible components, Vista provides the option to run applications as an administrator To run an application as an administrator, you right-click the applica-

tion and then you select Run as Administrator This is necessary because even

when you log on to Vista with an administrator account with UAC enabled, the account is actually running with the same security access rights as a standard user

In previous versions of Windows, the philosophy was that all users were istrators, and software vendors manufactured software that required administrative privileges even if they weren’t conducting any administrative functions The UAC component is forcing a much needed change in the thought process of many ven-dors by making them update their software to function correctly with the least level

admin-of rights necessary

Vista with UAC enabled (the default) responds differently if the logged-on user is an administrator than it does if the logged-on user is a standard user This is because when you log on to the system with an administrative account, you are actually receiving two different Security Identifiers (SIDs): one with full administra-tive rights and the other with standard user access Therefore, when an administrative task needs to take place, a user logged on with a standard account will have to provide the username and password of an administrator account to complete the task While logged on under an administrator account, the user only needs to pro-vide consent to pass along the administrator SID for the task to complete Microsoft still recommends using the more secure method of running Windows primarily with a standard user account

UAC runs with the built-in UAC elevation component The elevation

compo-nent is called the credential prompt when running as a standard user The credential

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When you are running Vista with an administrative account with UAC enabled,

the elevation component is referred to as the consent prompt (see Figure 1.5) This

allows members of the local Administrators group to perform administrative tasks

by providing approval for those tasks

Figure 1.4 The Credential Prompt

Figure 1.5 The Consent Prompt

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As with nearly every current operating system today, networking capability is essentially a requirement versus a marketable feature Vista supports the latest in networking technology that provides useful features not found in previous versions

of Windows

Many businesses need to collaborate to be productive In the past, businesses were required to set up and install expensive systems (such as Microsoft Live Meeting) to accomplish any type of meeting collaboration, or store files on a network-accessible share or use USB thumb drives to share files To overcome these limitations, Vista offers a feature called Windows Meeting Space, which allows you to create a meeting on Vista at any time that other people can join This makes it simple to share files and ideas with others throughout the organi-zation’s network, at local hotspots, or even in an ad hoc wireless network You can use Vista Home Basic Edition to join a meeting, but you can’t use it to create a new meeting

You can use the Windows Meeting Space peer-to-peer application to share files, programs, and even the entire desktop with up to nine other workstations

Each meeting participant can share files by adding them to the meeting as handouts

As these files are edited, changes are replicated to all users in the meeting Once the final version of the file is completed, everyone can save a copy to his or her local hard drive The moderator of the meeting can even delegate control over his or her machine to allow others to take control and make changes, while the other parti-cipants watch from their own screens

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EXERCISE 1.2

CREATING A WIRELESS

AD HOC MEETING SPACE MEETING

We have discussed some of the primary benefits to using Windows

Meeting Space One of the nice features of Meeting Space is the ability

to easily create a wireless ad hoc meeting for others to join This is a

nice added benefit because you can set up a meeting anywhere, without depending on any other networking technologies (although all members joining the wireless ad hoc meeting will need a wireless network device).

To set up a meeting that other wireless-capable Vista users can join,

follow these steps:

1 Click Start Menu | All Programs | Windows Meeting Space

The screen shown in Figure 1.6 will be displayed, and Meeting

Space will automatically begin to search for available meetings

Automatically searching for available meetings makes it much

easier for other people to find and join your meeting.

Figure 1.6 Launching Windows Meeting Space

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2 Click Start a new Meeting Then type in the desired meeting

name and a strong password for the new meeting.

3 Click the Options button to display the screen shown in Figure 1.7 Under Network options, click Create a private

ad hoc wireless network, verify the country or region, and then click OK.

Figure 1.7 Meeting Space Options

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5 Now the meeting will have been created and a screen similar to

the one shown in Figure 1.9 will be displayed From this area, you

can share an application or the entire desktop, invite others to

the meeting, and add handouts to the meeting.

Figure 1.8 Creating a Meeting

Figure 1.9 A Meeting Space Test Meeting

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